| Satisfaction Ratings | |
| Room Quality: | Excellent |
| On-Site Dining: | Bad |
| Facility Quality: | |
| Activities: | Average |
| Entertainment: | Average |
| Quality of Service: | Excellent |
| Descriptive Property Review | |
|
Reviewed by Pamela A. of Lyons, IL USA on Feb-2008 Stayed at the Property - Feb-2008 A place to relax, enjoy and experience being pampered. Even with an almost-full hotel, we never felt crowded, and were able to kick-back and rejuvenate, while being close enough to enjoy downtown Key West. I cannot wait until next year, when we will definately stay here again! |
|
| Pros: | The oceanside experience |
| Cons: | Choice of foods on the menus |
| Recommended For: | Honeymoon/Romance Large Groups Business Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Willaim H. of philadelphia, PA USA on Feb-2008 Stayed at the Property - Feb-2008 Hotel horrible. guest = someone for hotel to sell additional services to. Restaurant unavailable, as was hot tub. Informed removed during renovation and did not reinstall it. The beach dirty, water murky and unswimable Hotel claimed - newly remodled, outside room being painted the fumes filled room, morning I found tractor, grounds keepers laying sod outside room and the lobby was filled with ladders and workers. Went to outside bar during operating hours it also closed for repairs. Staff rude when you could find them. . I left and went to another hotel. |
|
| Pros: | location |
| Cons: | alot mostly service |
| Recommended For: | Business |
| Descriptive Property Review | |
|
Reviewed by Erin W. of Jasper, Al United States on Mar-2008 Stayed at the Property - Dec-2007 When we arrivied the construction was almost complete. One pool was closed but the one availabe was enough! The people were very nice, beautiful room and views. The ocean water was a little murky but its the ocean! It gets murky everywhere! We had a wonderful time and will be returning in May! |
|
| Pros: | Everything |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Sarah K. of Chicago, IL on Nov-2007 Stayed at the Property - Nov-2007 The hotel is still a bit under construction, mostly landscaping so only one pool open. The service here is terrible. Like they are doing you a big favor |
|
| Pros: | Location |
| Cons: | staff service |
| Recommended For: | Families Active/Adventure |
| Descriptive Property Review | |
|
Reviewed by Reana B. of Lindenhurst of NY USA on Jul-2007 Stayed at the Property - Jul-2007 The hotel is under construction. The worst I have ever seen. Only one small section is open with a tiny pool. It should be closed completely. I thought the hostel for $* was much better. We booked a suit not realizing that the construction was going on - we wanted a hotel by the beach and with a big pool... It was a complete wast of $* per night. It would be better to stay ANYWHERE else but this hotel. It probably will be nice after the rennovation, but untill then it is a complete rip off. We were disappointed greatly. |
|
| Pros: | Design of rennovated rooms |
| Cons: | should be closed till construction is finished |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Tiffany B. of Vestal of NY USA on Jun-2007 Stayed at the Property - Jun-2007 If you plan to go to Key West, this is the ONLY hotel to stay at! Everything about it is absolutely amazing!!! And it has direct access to their own private beach, which is a hard thing to find on the island. |
|
| Pros: | private beach |
| Cons: | drink prices |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Gunnar K. of Dallas of PA USA on Jun-2007 Stayed at the Property - May-2007 Hotel was under construction. Very noisy.View of construction site obscurred view of ocean. Hotel should be closed till renovations done. Moved to nearby motel which was much more peaceful. If you love heavy equipment noise and tools drilling through walls perfect place to be. |
|
| Pros: | none |
| Cons: | keep closed till work done. |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Rich K. of Bethlehem of PA USA on May-2007 Stayed at the Property - May-2007 If you like peace and quiet, this is the last place you want to stay. Until the construction is finished in 1/08, I wouldn't recommend this hotel to my enemies. My "oceanview room" did in fact overlook the ocean, if you looked over the 3 construction dumpsters and 2 cranes blocking the view. We were awakened every morning at 7AM by workers using drills, cranes, cement mixers and hammers. The whole facility is a construction site. The taxi driver warned us it was a mess, and he was right. |
|
| Pros: | 5 minutes from airport |
| Cons: | everything |
| Recommended For: | Students Active/Adventure |
| Descriptive Property Review | |
|
Reviewed by lori ann b. of on Feb-2007 Stayed at the Property - Feb-2007 Poor quality matresses and pillows old building. "Upgraded to new building. Still undergoing extremely noisy construction. New room pillows horrible, clunking a/c vent that bangs all night, plumbing gurgles all night. We were told air in plumbing pipes and there was nothing that could be done. Nothing was done about a/c vent either. Remote for TV unable to access movies. Overall completely disappointing. Shop around. |
|
| Pros: | the lobby |
| Cons: | everything |
| Recommended For: | Business Couples |
| Descriptive Property Review | |
|
Reviewed by Kara B. of Cape May of NJ USA on Feb-2007 Stayed at the Property - Oct-2006 We've been to the CM several times, but this time they were under construction & we didn't know until we arrived. Construction noise was terrible & they scaled down the services (restaurant/poolside/amenities) tremendously. Don't hesitate to talk to mgmt - they will try to make it right. Let them! They are charging full price for less then full service & amenities. We left 1st thing in the morning. |
|
| Pros: | Quiet Area |
| Cons: | ALOT! |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Angie T. of Little Rock of on Oct-2006 Stayed at the Property - Sep-2006 THe view was wonderful!! The construction outside our room was loud and awful!! There was a dumpster out the window in the living room. No one was even staying in the ocean view rooms and we were not offered a better room. THere were bugs in teh couch cushions that bit us!!! |
|
| Pros: | view outside |
| Cons: | construction |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Elizabeth C. of Boca Raton of Fl USA on Apr-2007 Stayed at the Property - Aug-2006 From the moment we arrived the staff was acceptional. They even gave us an upgraded room at no cost. It was absolutely beautiful, from the dinning to the view from your balcony. The sports were great too, it was the first time we ever rented jet ski's and their staff made us feel very assured to try a new adventure. |
|
| Pros: | The Room was wonderful |
| Cons: | Nothing |
| Recommended For: | Families Honeymoon/Romance Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by jacqueline m. of on Mar-2007 Stayed at the Property - Aug-2006 I stayed here last summer and woke up to find myself having what looked like 100 flea bites all over my stomach and legs. After pulling back the covers I learned what bed bugs were. I complained, even wrote to the corporate office, and they told me there was nothing they could do. So we left early from our vacation. HORRIBLE experience. DO NOt STAY HERE! |
|
| Pros: | lobby looks nice |
| Cons: | BED BUGS! |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Cristina Q. of westport of ct usa on Feb-2007 Stayed at the Property - Jul-2006 Im a regular at this hotel. ive been staying at the casa for 6 years now. The staff know me by my first name, very pleasant, relaxing, enjoy everything about the hotel. I even meet my b/f at that hotel! i would not go to another hotel in key west.. only the casa |
|
| Pros: | private beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Tracy H. of Orleans of MI USA on Jan-2007 Stayed at the Property - Apr-2006 I enjoyed my stay laying out on the beach by the water was great. Down town is a little bit more than a walk , rent scooters !! Its A BLAST! |
|
| Pros: | scenery |
| Cons: | musty smell |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by tom h. of auburn of al usa on Mar-2007 Stayed at the Property - Feb-2006 We have stayed here twice. the hotel is perfect. You are on the beach but close to duvall street. We have only eaten in town so we can not rate the food although the buffet looked great in the mornings. I will be back this year! |
|
| Pros: | pool and beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Couples |
| Satisfaction Ratings | |
| Room Quality: | Bad |
| On-Site Dining: | Bad |
| Facility Quality: | Bad |
| Activities: | Terrible |
| Entertainment: | Terrible |
| Quality of Service: | Terrible |
| Descriptive Property Review | |
|
Reviewed by Willaim H. of philadelphia, PA USA on Feb-2008 Stayed at the Property - Feb-2008 Hotel horrible. guest = someone for hotel to sell additional services to. Restaurant unavailable, as was hot tub. Informed removed during renovation and did not reinstall it. The beach dirty, water murky and unswimable Hotel claimed - newly remodled, outside room being painted the fumes filled room, morning I found tractor, grounds keepers laying sod outside room and the lobby was filled with ladders and workers. Went to outside bar during operating hours it also closed for repairs. Staff rude when you could find them. . I left and went to another hotel. |
|
| Pros: | location |
| Cons: | alot mostly service |
| Recommended For: | Business |
| Descriptive Property Review | |
|
Reviewed by Erin W. of Jasper, Al United States on Mar-2008 Stayed at the Property - Dec-2007 When we arrivied the construction was almost complete. One pool was closed but the one availabe was enough! The people were very nice, beautiful room and views. The ocean water was a little murky but its the ocean! It gets murky everywhere! We had a wonderful time and will be returning in May! |
|
| Pros: | Everything |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Sarah K. of Chicago, IL on Nov-2007 Stayed at the Property - Nov-2007 The hotel is still a bit under construction, mostly landscaping so only one pool open. The service here is terrible. Like they are doing you a big favor |
|
| Pros: | Location |
| Cons: | staff service |
| Recommended For: | Families Active/Adventure |
| Descriptive Property Review | |
|
Reviewed by Reana B. of Lindenhurst of NY USA on Jul-2007 Stayed at the Property - Jul-2007 The hotel is under construction. The worst I have ever seen. Only one small section is open with a tiny pool. It should be closed completely. I thought the hostel for $* was much better. We booked a suit not realizing that the construction was going on - we wanted a hotel by the beach and with a big pool... It was a complete wast of $* per night. It would be better to stay ANYWHERE else but this hotel. It probably will be nice after the rennovation, but untill then it is a complete rip off. We were disappointed greatly. |
|
| Pros: | Design of rennovated rooms |
| Cons: | should be closed till construction is finished |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Tiffany B. of Vestal of NY USA on Jun-2007 Stayed at the Property - Jun-2007 If you plan to go to Key West, this is the ONLY hotel to stay at! Everything about it is absolutely amazing!!! And it has direct access to their own private beach, which is a hard thing to find on the island. |
|
| Pros: | private beach |
| Cons: | drink prices |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Gunnar K. of Dallas of PA USA on Jun-2007 Stayed at the Property - May-2007 Hotel was under construction. Very noisy.View of construction site obscurred view of ocean. Hotel should be closed till renovations done. Moved to nearby motel which was much more peaceful. If you love heavy equipment noise and tools drilling through walls perfect place to be. |
|
| Pros: | none |
| Cons: | keep closed till work done. |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Rich K. of Bethlehem of PA USA on May-2007 Stayed at the Property - May-2007 If you like peace and quiet, this is the last place you want to stay. Until the construction is finished in 1/08, I wouldn't recommend this hotel to my enemies. My "oceanview room" did in fact overlook the ocean, if you looked over the 3 construction dumpsters and 2 cranes blocking the view. We were awakened every morning at 7AM by workers using drills, cranes, cement mixers and hammers. The whole facility is a construction site. The taxi driver warned us it was a mess, and he was right. |
|
| Pros: | 5 minutes from airport |
| Cons: | everything |
| Recommended For: | Students Active/Adventure |
| Descriptive Property Review | |
|
Reviewed by lori ann b. of on Feb-2007 Stayed at the Property - Feb-2007 Poor quality matresses and pillows old building. "Upgraded to new building. Still undergoing extremely noisy construction. New room pillows horrible, clunking a/c vent that bangs all night, plumbing gurgles all night. We were told air in plumbing pipes and there was nothing that could be done. Nothing was done about a/c vent either. Remote for TV unable to access movies. Overall completely disappointing. Shop around. |
|
| Pros: | the lobby |
| Cons: | everything |
| Recommended For: | Business Couples |
| Descriptive Property Review | |
|
Reviewed by Kara B. of Cape May of NJ USA on Feb-2007 Stayed at the Property - Oct-2006 We've been to the CM several times, but this time they were under construction & we didn't know until we arrived. Construction noise was terrible & they scaled down the services (restaurant/poolside/amenities) tremendously. Don't hesitate to talk to mgmt - they will try to make it right. Let them! They are charging full price for less then full service & amenities. We left 1st thing in the morning. |
|
| Pros: | Quiet Area |
| Cons: | ALOT! |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Angie T. of Little Rock of on Oct-2006 Stayed at the Property - Sep-2006 THe view was wonderful!! The construction outside our room was loud and awful!! There was a dumpster out the window in the living room. No one was even staying in the ocean view rooms and we were not offered a better room. THere were bugs in teh couch cushions that bit us!!! |
|
| Pros: | view outside |
| Cons: | construction |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Elizabeth C. of Boca Raton of Fl USA on Apr-2007 Stayed at the Property - Aug-2006 From the moment we arrived the staff was acceptional. They even gave us an upgraded room at no cost. It was absolutely beautiful, from the dinning to the view from your balcony. The sports were great too, it was the first time we ever rented jet ski's and their staff made us feel very assured to try a new adventure. |
|
| Pros: | The Room was wonderful |
| Cons: | Nothing |
| Recommended For: | Families Honeymoon/Romance Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by jacqueline m. of on Mar-2007 Stayed at the Property - Aug-2006 I stayed here last summer and woke up to find myself having what looked like 100 flea bites all over my stomach and legs. After pulling back the covers I learned what bed bugs were. I complained, even wrote to the corporate office, and they told me there was nothing they could do. So we left early from our vacation. HORRIBLE experience. DO NOt STAY HERE! |
|
| Pros: | lobby looks nice |
| Cons: | BED BUGS! |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Cristina Q. of westport of ct usa on Feb-2007 Stayed at the Property - Jul-2006 Im a regular at this hotel. ive been staying at the casa for 6 years now. The staff know me by my first name, very pleasant, relaxing, enjoy everything about the hotel. I even meet my b/f at that hotel! i would not go to another hotel in key west.. only the casa |
|
| Pros: | private beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Tracy H. of Orleans of MI USA on Jan-2007 Stayed at the Property - Apr-2006 I enjoyed my stay laying out on the beach by the water was great. Down town is a little bit more than a walk , rent scooters !! Its A BLAST! |
|
| Pros: | scenery |
| Cons: | musty smell |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by tom h. of auburn of al usa on Mar-2007 Stayed at the Property - Feb-2006 We have stayed here twice. the hotel is perfect. You are on the beach but close to duvall street. We have only eaten in town so we can not rate the food although the buffet looked great in the mornings. I will be back this year! |
|
| Pros: | pool and beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Couples |
| Satisfaction Ratings | |
| Room Quality: | Excellent |
| On-Site Dining: | Excellent |
| Facility Quality: | Excellent |
| Activities: | Excellent |
| Entertainment: | Excellent |
| Quality of Service: | Excellent |
| Descriptive Property Review | |
|
Reviewed by Erin W. of Jasper, Al United States on Mar-2008 Stayed at the Property - Dec-2007 When we arrivied the construction was almost complete. One pool was closed but the one availabe was enough! The people were very nice, beautiful room and views. The ocean water was a little murky but its the ocean! It gets murky everywhere! We had a wonderful time and will be returning in May! |
|
| Pros: | Everything |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Sarah K. of Chicago, IL on Nov-2007 Stayed at the Property - Nov-2007 The hotel is still a bit under construction, mostly landscaping so only one pool open. The service here is terrible. Like they are doing you a big favor |
|
| Pros: | Location |
| Cons: | staff service |
| Recommended For: | Families Active/Adventure |
| Descriptive Property Review | |
|
Reviewed by Reana B. of Lindenhurst of NY USA on Jul-2007 Stayed at the Property - Jul-2007 The hotel is under construction. The worst I have ever seen. Only one small section is open with a tiny pool. It should be closed completely. I thought the hostel for $* was much better. We booked a suit not realizing that the construction was going on - we wanted a hotel by the beach and with a big pool... It was a complete wast of $* per night. It would be better to stay ANYWHERE else but this hotel. It probably will be nice after the rennovation, but untill then it is a complete rip off. We were disappointed greatly. |
|
| Pros: | Design of rennovated rooms |
| Cons: | should be closed till construction is finished |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Tiffany B. of Vestal of NY USA on Jun-2007 Stayed at the Property - Jun-2007 If you plan to go to Key West, this is the ONLY hotel to stay at! Everything about it is absolutely amazing!!! And it has direct access to their own private beach, which is a hard thing to find on the island. |
|
| Pros: | private beach |
| Cons: | drink prices |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Gunnar K. of Dallas of PA USA on Jun-2007 Stayed at the Property - May-2007 Hotel was under construction. Very noisy.View of construction site obscurred view of ocean. Hotel should be closed till renovations done. Moved to nearby motel which was much more peaceful. If you love heavy equipment noise and tools drilling through walls perfect place to be. |
|
| Pros: | none |
| Cons: | keep closed till work done. |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Rich K. of Bethlehem of PA USA on May-2007 Stayed at the Property - May-2007 If you like peace and quiet, this is the last place you want to stay. Until the construction is finished in 1/08, I wouldn't recommend this hotel to my enemies. My "oceanview room" did in fact overlook the ocean, if you looked over the 3 construction dumpsters and 2 cranes blocking the view. We were awakened every morning at 7AM by workers using drills, cranes, cement mixers and hammers. The whole facility is a construction site. The taxi driver warned us it was a mess, and he was right. |
|
| Pros: | 5 minutes from airport |
| Cons: | everything |
| Recommended For: | Students Active/Adventure |
| Descriptive Property Review | |
|
Reviewed by lori ann b. of on Feb-2007 Stayed at the Property - Feb-2007 Poor quality matresses and pillows old building. "Upgraded to new building. Still undergoing extremely noisy construction. New room pillows horrible, clunking a/c vent that bangs all night, plumbing gurgles all night. We were told air in plumbing pipes and there was nothing that could be done. Nothing was done about a/c vent either. Remote for TV unable to access movies. Overall completely disappointing. Shop around. |
|
| Pros: | the lobby |
| Cons: | everything |
| Recommended For: | Business Couples |
| Descriptive Property Review | |
|
Reviewed by Kara B. of Cape May of NJ USA on Feb-2007 Stayed at the Property - Oct-2006 We've been to the CM several times, but this time they were under construction & we didn't know until we arrived. Construction noise was terrible & they scaled down the services (restaurant/poolside/amenities) tremendously. Don't hesitate to talk to mgmt - they will try to make it right. Let them! They are charging full price for less then full service & amenities. We left 1st thing in the morning. |
|
| Pros: | Quiet Area |
| Cons: | ALOT! |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Angie T. of Little Rock of on Oct-2006 Stayed at the Property - Sep-2006 THe view was wonderful!! The construction outside our room was loud and awful!! There was a dumpster out the window in the living room. No one was even staying in the ocean view rooms and we were not offered a better room. THere were bugs in teh couch cushions that bit us!!! |
|
| Pros: | view outside |
| Cons: | construction |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Elizabeth C. of Boca Raton of Fl USA on Apr-2007 Stayed at the Property - Aug-2006 From the moment we arrived the staff was acceptional. They even gave us an upgraded room at no cost. It was absolutely beautiful, from the dinning to the view from your balcony. The sports were great too, it was the first time we ever rented jet ski's and their staff made us feel very assured to try a new adventure. |
|
| Pros: | The Room was wonderful |
| Cons: | Nothing |
| Recommended For: | Families Honeymoon/Romance Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by jacqueline m. of on Mar-2007 Stayed at the Property - Aug-2006 I stayed here last summer and woke up to find myself having what looked like 100 flea bites all over my stomach and legs. After pulling back the covers I learned what bed bugs were. I complained, even wrote to the corporate office, and they told me there was nothing they could do. So we left early from our vacation. HORRIBLE experience. DO NOt STAY HERE! |
|
| Pros: | lobby looks nice |
| Cons: | BED BUGS! |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Cristina Q. of westport of ct usa on Feb-2007 Stayed at the Property - Jul-2006 Im a regular at this hotel. ive been staying at the casa for 6 years now. The staff know me by my first name, very pleasant, relaxing, enjoy everything about the hotel. I even meet my b/f at that hotel! i would not go to another hotel in key west.. only the casa |
|
| Pros: | private beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Tracy H. of Orleans of MI USA on Jan-2007 Stayed at the Property - Apr-2006 I enjoyed my stay laying out on the beach by the water was great. Down town is a little bit more than a walk , rent scooters !! Its A BLAST! |
|
| Pros: | scenery |
| Cons: | musty smell |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by tom h. of auburn of al usa on Mar-2007 Stayed at the Property - Feb-2006 We have stayed here twice. the hotel is perfect. You are on the beach but close to duvall street. We have only eaten in town so we can not rate the food although the buffet looked great in the mornings. I will be back this year! |
|
| Pros: | pool and beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Couples |
| Satisfaction Ratings | |
| Room Quality: | Average |
| On-Site Dining: | Bad |
| Facility Quality: | Average |
| Activities: | Average |
| Entertainment: | |
| Quality of Service: | Terrible |
| Descriptive Property Review | |
|
Reviewed by Sarah K. of Chicago, IL on Nov-2007 Stayed at the Property - Nov-2007 The hotel is still a bit under construction, mostly landscaping so only one pool open. The service here is terrible. Like they are doing you a big favor |
|
| Pros: | Location |
| Cons: | staff service |
| Recommended For: | Families Active/Adventure |
| Descriptive Property Review | |
|
Reviewed by Reana B. of Lindenhurst of NY USA on Jul-2007 Stayed at the Property - Jul-2007 The hotel is under construction. The worst I have ever seen. Only one small section is open with a tiny pool. It should be closed completely. I thought the hostel for $* was much better. We booked a suit not realizing that the construction was going on - we wanted a hotel by the beach and with a big pool... It was a complete wast of $* per night. It would be better to stay ANYWHERE else but this hotel. It probably will be nice after the rennovation, but untill then it is a complete rip off. We were disappointed greatly. |
|
| Pros: | Design of rennovated rooms |
| Cons: | should be closed till construction is finished |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Tiffany B. of Vestal of NY USA on Jun-2007 Stayed at the Property - Jun-2007 If you plan to go to Key West, this is the ONLY hotel to stay at! Everything about it is absolutely amazing!!! And it has direct access to their own private beach, which is a hard thing to find on the island. |
|
| Pros: | private beach |
| Cons: | drink prices |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Gunnar K. of Dallas of PA USA on Jun-2007 Stayed at the Property - May-2007 Hotel was under construction. Very noisy.View of construction site obscurred view of ocean. Hotel should be closed till renovations done. Moved to nearby motel which was much more peaceful. If you love heavy equipment noise and tools drilling through walls perfect place to be. |
|
| Pros: | none |
| Cons: | keep closed till work done. |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Rich K. of Bethlehem of PA USA on May-2007 Stayed at the Property - May-2007 If you like peace and quiet, this is the last place you want to stay. Until the construction is finished in 1/08, I wouldn't recommend this hotel to my enemies. My "oceanview room" did in fact overlook the ocean, if you looked over the 3 construction dumpsters and 2 cranes blocking the view. We were awakened every morning at 7AM by workers using drills, cranes, cement mixers and hammers. The whole facility is a construction site. The taxi driver warned us it was a mess, and he was right. |
|
| Pros: | 5 minutes from airport |
| Cons: | everything |
| Recommended For: | Students Active/Adventure |
| Descriptive Property Review | |
|
Reviewed by lori ann b. of on Feb-2007 Stayed at the Property - Feb-2007 Poor quality matresses and pillows old building. "Upgraded to new building. Still undergoing extremely noisy construction. New room pillows horrible, clunking a/c vent that bangs all night, plumbing gurgles all night. We were told air in plumbing pipes and there was nothing that could be done. Nothing was done about a/c vent either. Remote for TV unable to access movies. Overall completely disappointing. Shop around. |
|
| Pros: | the lobby |
| Cons: | everything |
| Recommended For: | Business Couples |
| Descriptive Property Review | |
|
Reviewed by Kara B. of Cape May of NJ USA on Feb-2007 Stayed at the Property - Oct-2006 We've been to the CM several times, but this time they were under construction & we didn't know until we arrived. Construction noise was terrible & they scaled down the services (restaurant/poolside/amenities) tremendously. Don't hesitate to talk to mgmt - they will try to make it right. Let them! They are charging full price for less then full service & amenities. We left 1st thing in the morning. |
|
| Pros: | Quiet Area |
| Cons: | ALOT! |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Angie T. of Little Rock of on Oct-2006 Stayed at the Property - Sep-2006 THe view was wonderful!! The construction outside our room was loud and awful!! There was a dumpster out the window in the living room. No one was even staying in the ocean view rooms and we were not offered a better room. THere were bugs in teh couch cushions that bit us!!! |
|
| Pros: | view outside |
| Cons: | construction |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Elizabeth C. of Boca Raton of Fl USA on Apr-2007 Stayed at the Property - Aug-2006 From the moment we arrived the staff was acceptional. They even gave us an upgraded room at no cost. It was absolutely beautiful, from the dinning to the view from your balcony. The sports were great too, it was the first time we ever rented jet ski's and their staff made us feel very assured to try a new adventure. |
|
| Pros: | The Room was wonderful |
| Cons: | Nothing |
| Recommended For: | Families Honeymoon/Romance Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by jacqueline m. of on Mar-2007 Stayed at the Property - Aug-2006 I stayed here last summer and woke up to find myself having what looked like 100 flea bites all over my stomach and legs. After pulling back the covers I learned what bed bugs were. I complained, even wrote to the corporate office, and they told me there was nothing they could do. So we left early from our vacation. HORRIBLE experience. DO NOt STAY HERE! |
|
| Pros: | lobby looks nice |
| Cons: | BED BUGS! |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Cristina Q. of westport of ct usa on Feb-2007 Stayed at the Property - Jul-2006 Im a regular at this hotel. ive been staying at the casa for 6 years now. The staff know me by my first name, very pleasant, relaxing, enjoy everything about the hotel. I even meet my b/f at that hotel! i would not go to another hotel in key west.. only the casa |
|
| Pros: | private beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Tracy H. of Orleans of MI USA on Jan-2007 Stayed at the Property - Apr-2006 I enjoyed my stay laying out on the beach by the water was great. Down town is a little bit more than a walk , rent scooters !! Its A BLAST! |
|
| Pros: | scenery |
| Cons: | musty smell |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by tom h. of auburn of al usa on Mar-2007 Stayed at the Property - Feb-2006 We have stayed here twice. the hotel is perfect. You are on the beach but close to duvall street. We have only eaten in town so we can not rate the food although the buffet looked great in the mornings. I will be back this year! |
|
| Pros: | pool and beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Couples |
| Satisfaction Ratings | |
| Room Quality: | Average |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | Terrible |
| Entertainment: | Terrible |
| Quality of Service: | Bad |
| Descriptive Property Review | |
|
Reviewed by Reana B. of Lindenhurst of NY USA on Jul-2007 Stayed at the Property - Jul-2007 The hotel is under construction. The worst I have ever seen. Only one small section is open with a tiny pool. It should be closed completely. I thought the hostel for $* was much better. We booked a suit not realizing that the construction was going on - we wanted a hotel by the beach and with a big pool... It was a complete wast of $* per night. It would be better to stay ANYWHERE else but this hotel. It probably will be nice after the rennovation, but untill then it is a complete rip off. We were disappointed greatly. |
|
| Pros: | Design of rennovated rooms |
| Cons: | should be closed till construction is finished |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Tiffany B. of Vestal of NY USA on Jun-2007 Stayed at the Property - Jun-2007 If you plan to go to Key West, this is the ONLY hotel to stay at! Everything about it is absolutely amazing!!! And it has direct access to their own private beach, which is a hard thing to find on the island. |
|
| Pros: | private beach |
| Cons: | drink prices |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Gunnar K. of Dallas of PA USA on Jun-2007 Stayed at the Property - May-2007 Hotel was under construction. Very noisy.View of construction site obscurred view of ocean. Hotel should be closed till renovations done. Moved to nearby motel which was much more peaceful. If you love heavy equipment noise and tools drilling through walls perfect place to be. |
|
| Pros: | none |
| Cons: | keep closed till work done. |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Rich K. of Bethlehem of PA USA on May-2007 Stayed at the Property - May-2007 If you like peace and quiet, this is the last place you want to stay. Until the construction is finished in 1/08, I wouldn't recommend this hotel to my enemies. My "oceanview room" did in fact overlook the ocean, if you looked over the 3 construction dumpsters and 2 cranes blocking the view. We were awakened every morning at 7AM by workers using drills, cranes, cement mixers and hammers. The whole facility is a construction site. The taxi driver warned us it was a mess, and he was right. |
|
| Pros: | 5 minutes from airport |
| Cons: | everything |
| Recommended For: | Students Active/Adventure |
| Descriptive Property Review | |
|
Reviewed by lori ann b. of on Feb-2007 Stayed at the Property - Feb-2007 Poor quality matresses and pillows old building. "Upgraded to new building. Still undergoing extremely noisy construction. New room pillows horrible, clunking a/c vent that bangs all night, plumbing gurgles all night. We were told air in plumbing pipes and there was nothing that could be done. Nothing was done about a/c vent either. Remote for TV unable to access movies. Overall completely disappointing. Shop around. |
|
| Pros: | the lobby |
| Cons: | everything |
| Recommended For: | Business Couples |
| Descriptive Property Review | |
|
Reviewed by Kara B. of Cape May of NJ USA on Feb-2007 Stayed at the Property - Oct-2006 We've been to the CM several times, but this time they were under construction & we didn't know until we arrived. Construction noise was terrible & they scaled down the services (restaurant/poolside/amenities) tremendously. Don't hesitate to talk to mgmt - they will try to make it right. Let them! They are charging full price for less then full service & amenities. We left 1st thing in the morning. |
|
| Pros: | Quiet Area |
| Cons: | ALOT! |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Angie T. of Little Rock of on Oct-2006 Stayed at the Property - Sep-2006 THe view was wonderful!! The construction outside our room was loud and awful!! There was a dumpster out the window in the living room. No one was even staying in the ocean view rooms and we were not offered a better room. THere were bugs in teh couch cushions that bit us!!! |
|
| Pros: | view outside |
| Cons: | construction |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Elizabeth C. of Boca Raton of Fl USA on Apr-2007 Stayed at the Property - Aug-2006 From the moment we arrived the staff was acceptional. They even gave us an upgraded room at no cost. It was absolutely beautiful, from the dinning to the view from your balcony. The sports were great too, it was the first time we ever rented jet ski's and their staff made us feel very assured to try a new adventure. |
|
| Pros: | The Room was wonderful |
| Cons: | Nothing |
| Recommended For: | Families Honeymoon/Romance Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by jacqueline m. of on Mar-2007 Stayed at the Property - Aug-2006 I stayed here last summer and woke up to find myself having what looked like 100 flea bites all over my stomach and legs. After pulling back the covers I learned what bed bugs were. I complained, even wrote to the corporate office, and they told me there was nothing they could do. So we left early from our vacation. HORRIBLE experience. DO NOt STAY HERE! |
|
| Pros: | lobby looks nice |
| Cons: | BED BUGS! |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Cristina Q. of westport of ct usa on Feb-2007 Stayed at the Property - Jul-2006 Im a regular at this hotel. ive been staying at the casa for 6 years now. The staff know me by my first name, very pleasant, relaxing, enjoy everything about the hotel. I even meet my b/f at that hotel! i would not go to another hotel in key west.. only the casa |
|
| Pros: | private beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Tracy H. of Orleans of MI USA on Jan-2007 Stayed at the Property - Apr-2006 I enjoyed my stay laying out on the beach by the water was great. Down town is a little bit more than a walk , rent scooters !! Its A BLAST! |
|
| Pros: | scenery |
| Cons: | musty smell |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by tom h. of auburn of al usa on Mar-2007 Stayed at the Property - Feb-2006 We have stayed here twice. the hotel is perfect. You are on the beach but close to duvall street. We have only eaten in town so we can not rate the food although the buffet looked great in the mornings. I will be back this year! |
|
| Pros: | pool and beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Couples |
| Satisfaction Ratings | |
| Room Quality: | Excellent |
| On-Site Dining: | Good |
| Facility Quality: | Excellent |
| Activities: | Excellent |
| Entertainment: | Excellent |
| Quality of Service: | Excellent |
| Descriptive Property Review | |
|
Reviewed by Tiffany B. of Vestal of NY USA on Jun-2007 Stayed at the Property - Jun-2007 If you plan to go to Key West, this is the ONLY hotel to stay at! Everything about it is absolutely amazing!!! And it has direct access to their own private beach, which is a hard thing to find on the island. |
|
| Pros: | private beach |
| Cons: | drink prices |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Gunnar K. of Dallas of PA USA on Jun-2007 Stayed at the Property - May-2007 Hotel was under construction. Very noisy.View of construction site obscurred view of ocean. Hotel should be closed till renovations done. Moved to nearby motel which was much more peaceful. If you love heavy equipment noise and tools drilling through walls perfect place to be. |
|
| Pros: | none |
| Cons: | keep closed till work done. |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Rich K. of Bethlehem of PA USA on May-2007 Stayed at the Property - May-2007 If you like peace and quiet, this is the last place you want to stay. Until the construction is finished in 1/08, I wouldn't recommend this hotel to my enemies. My "oceanview room" did in fact overlook the ocean, if you looked over the 3 construction dumpsters and 2 cranes blocking the view. We were awakened every morning at 7AM by workers using drills, cranes, cement mixers and hammers. The whole facility is a construction site. The taxi driver warned us it was a mess, and he was right. |
|
| Pros: | 5 minutes from airport |
| Cons: | everything |
| Recommended For: | Students Active/Adventure |
| Descriptive Property Review | |
|
Reviewed by lori ann b. of on Feb-2007 Stayed at the Property - Feb-2007 Poor quality matresses and pillows old building. "Upgraded to new building. Still undergoing extremely noisy construction. New room pillows horrible, clunking a/c vent that bangs all night, plumbing gurgles all night. We were told air in plumbing pipes and there was nothing that could be done. Nothing was done about a/c vent either. Remote for TV unable to access movies. Overall completely disappointing. Shop around. |
|
| Pros: | the lobby |
| Cons: | everything |
| Recommended For: | Business Couples |
| Descriptive Property Review | |
|
Reviewed by Kara B. of Cape May of NJ USA on Feb-2007 Stayed at the Property - Oct-2006 We've been to the CM several times, but this time they were under construction & we didn't know until we arrived. Construction noise was terrible & they scaled down the services (restaurant/poolside/amenities) tremendously. Don't hesitate to talk to mgmt - they will try to make it right. Let them! They are charging full price for less then full service & amenities. We left 1st thing in the morning. |
|
| Pros: | Quiet Area |
| Cons: | ALOT! |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Angie T. of Little Rock of on Oct-2006 Stayed at the Property - Sep-2006 THe view was wonderful!! The construction outside our room was loud and awful!! There was a dumpster out the window in the living room. No one was even staying in the ocean view rooms and we were not offered a better room. THere were bugs in teh couch cushions that bit us!!! |
|
| Pros: | view outside |
| Cons: | construction |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Elizabeth C. of Boca Raton of Fl USA on Apr-2007 Stayed at the Property - Aug-2006 From the moment we arrived the staff was acceptional. They even gave us an upgraded room at no cost. It was absolutely beautiful, from the dinning to the view from your balcony. The sports were great too, it was the first time we ever rented jet ski's and their staff made us feel very assured to try a new adventure. |
|
| Pros: | The Room was wonderful |
| Cons: | Nothing |
| Recommended For: | Families Honeymoon/Romance Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by jacqueline m. of on Mar-2007 Stayed at the Property - Aug-2006 I stayed here last summer and woke up to find myself having what looked like 100 flea bites all over my stomach and legs. After pulling back the covers I learned what bed bugs were. I complained, even wrote to the corporate office, and they told me there was nothing they could do. So we left early from our vacation. HORRIBLE experience. DO NOt STAY HERE! |
|
| Pros: | lobby looks nice |
| Cons: | BED BUGS! |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Cristina Q. of westport of ct usa on Feb-2007 Stayed at the Property - Jul-2006 Im a regular at this hotel. ive been staying at the casa for 6 years now. The staff know me by my first name, very pleasant, relaxing, enjoy everything about the hotel. I even meet my b/f at that hotel! i would not go to another hotel in key west.. only the casa |
|
| Pros: | private beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Tracy H. of Orleans of MI USA on Jan-2007 Stayed at the Property - Apr-2006 I enjoyed my stay laying out on the beach by the water was great. Down town is a little bit more than a walk , rent scooters !! Its A BLAST! |
|
| Pros: | scenery |
| Cons: | musty smell |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by tom h. of auburn of al usa on Mar-2007 Stayed at the Property - Feb-2006 We have stayed here twice. the hotel is perfect. You are on the beach but close to duvall street. We have only eaten in town so we can not rate the food although the buffet looked great in the mornings. I will be back this year! |
|
| Pros: | pool and beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Couples |
| Satisfaction Ratings | |
| Room Quality: | Average |
| On-Site Dining: | Terrible |
| Facility Quality: | Terrible |
| Activities: | |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
|
Reviewed by Gunnar K. of Dallas of PA USA on Jun-2007 Stayed at the Property - May-2007 Hotel was under construction. Very noisy.View of construction site obscurred view of ocean. Hotel should be closed till renovations done. Moved to nearby motel which was much more peaceful. If you love heavy equipment noise and tools drilling through walls perfect place to be. |
|
| Pros: | none |
| Cons: | keep closed till work done. |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Rich K. of Bethlehem of PA USA on May-2007 Stayed at the Property - May-2007 If you like peace and quiet, this is the last place you want to stay. Until the construction is finished in 1/08, I wouldn't recommend this hotel to my enemies. My "oceanview room" did in fact overlook the ocean, if you looked over the 3 construction dumpsters and 2 cranes blocking the view. We were awakened every morning at 7AM by workers using drills, cranes, cement mixers and hammers. The whole facility is a construction site. The taxi driver warned us it was a mess, and he was right. |
|
| Pros: | 5 minutes from airport |
| Cons: | everything |
| Recommended For: | Students Active/Adventure |
| Descriptive Property Review | |
|
Reviewed by lori ann b. of on Feb-2007 Stayed at the Property - Feb-2007 Poor quality matresses and pillows old building. "Upgraded to new building. Still undergoing extremely noisy construction. New room pillows horrible, clunking a/c vent that bangs all night, plumbing gurgles all night. We were told air in plumbing pipes and there was nothing that could be done. Nothing was done about a/c vent either. Remote for TV unable to access movies. Overall completely disappointing. Shop around. |
|
| Pros: | the lobby |
| Cons: | everything |
| Recommended For: | Business Couples |
| Descriptive Property Review | |
|
Reviewed by Kara B. of Cape May of NJ USA on Feb-2007 Stayed at the Property - Oct-2006 We've been to the CM several times, but this time they were under construction & we didn't know until we arrived. Construction noise was terrible & they scaled down the services (restaurant/poolside/amenities) tremendously. Don't hesitate to talk to mgmt - they will try to make it right. Let them! They are charging full price for less then full service & amenities. We left 1st thing in the morning. |
|
| Pros: | Quiet Area |
| Cons: | ALOT! |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Angie T. of Little Rock of on Oct-2006 Stayed at the Property - Sep-2006 THe view was wonderful!! The construction outside our room was loud and awful!! There was a dumpster out the window in the living room. No one was even staying in the ocean view rooms and we were not offered a better room. THere were bugs in teh couch cushions that bit us!!! |
|
| Pros: | view outside |
| Cons: | construction |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Elizabeth C. of Boca Raton of Fl USA on Apr-2007 Stayed at the Property - Aug-2006 From the moment we arrived the staff was acceptional. They even gave us an upgraded room at no cost. It was absolutely beautiful, from the dinning to the view from your balcony. The sports were great too, it was the first time we ever rented jet ski's and their staff made us feel very assured to try a new adventure. |
|
| Pros: | The Room was wonderful |
| Cons: | Nothing |
| Recommended For: | Families Honeymoon/Romance Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by jacqueline m. of on Mar-2007 Stayed at the Property - Aug-2006 I stayed here last summer and woke up to find myself having what looked like 100 flea bites all over my stomach and legs. After pulling back the covers I learned what bed bugs were. I complained, even wrote to the corporate office, and they told me there was nothing they could do. So we left early from our vacation. HORRIBLE experience. DO NOt STAY HERE! |
|
| Pros: | lobby looks nice |
| Cons: | BED BUGS! |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Cristina Q. of westport of ct usa on Feb-2007 Stayed at the Property - Jul-2006 Im a regular at this hotel. ive been staying at the casa for 6 years now. The staff know me by my first name, very pleasant, relaxing, enjoy everything about the hotel. I even meet my b/f at that hotel! i would not go to another hotel in key west.. only the casa |
|
| Pros: | private beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Tracy H. of Orleans of MI USA on Jan-2007 Stayed at the Property - Apr-2006 I enjoyed my stay laying out on the beach by the water was great. Down town is a little bit more than a walk , rent scooters !! Its A BLAST! |
|
| Pros: | scenery |
| Cons: | musty smell |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by tom h. of auburn of al usa on Mar-2007 Stayed at the Property - Feb-2006 We have stayed here twice. the hotel is perfect. You are on the beach but close to duvall street. We have only eaten in town so we can not rate the food although the buffet looked great in the mornings. I will be back this year! |
|
| Pros: | pool and beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Couples |
| Satisfaction Ratings | |
| Room Quality: | Bad |
| On-Site Dining: | Bad |
| Facility Quality: | Terrible |
| Activities: | Average |
| Entertainment: | Terrible |
| Quality of Service: | Average |
| Descriptive Property Review | |
|
Reviewed by Rich K. of Bethlehem of PA USA on May-2007 Stayed at the Property - May-2007 If you like peace and quiet, this is the last place you want to stay. Until the construction is finished in 1/08, I wouldn't recommend this hotel to my enemies. My "oceanview room" did in fact overlook the ocean, if you looked over the 3 construction dumpsters and 2 cranes blocking the view. We were awakened every morning at 7AM by workers using drills, cranes, cement mixers and hammers. The whole facility is a construction site. The taxi driver warned us it was a mess, and he was right. |
|
| Pros: | 5 minutes from airport |
| Cons: | everything |
| Recommended For: | Students Active/Adventure |
| Descriptive Property Review | |
|
Reviewed by lori ann b. of on Feb-2007 Stayed at the Property - Feb-2007 Poor quality matresses and pillows old building. "Upgraded to new building. Still undergoing extremely noisy construction. New room pillows horrible, clunking a/c vent that bangs all night, plumbing gurgles all night. We were told air in plumbing pipes and there was nothing that could be done. Nothing was done about a/c vent either. Remote for TV unable to access movies. Overall completely disappointing. Shop around. |
|
| Pros: | the lobby |
| Cons: | everything |
| Recommended For: | Business Couples |
| Descriptive Property Review | |
|
Reviewed by Kara B. of Cape May of NJ USA on Feb-2007 Stayed at the Property - Oct-2006 We've been to the CM several times, but this time they were under construction & we didn't know until we arrived. Construction noise was terrible & they scaled down the services (restaurant/poolside/amenities) tremendously. Don't hesitate to talk to mgmt - they will try to make it right. Let them! They are charging full price for less then full service & amenities. We left 1st thing in the morning. |
|
| Pros: | Quiet Area |
| Cons: | ALOT! |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Angie T. of Little Rock of on Oct-2006 Stayed at the Property - Sep-2006 THe view was wonderful!! The construction outside our room was loud and awful!! There was a dumpster out the window in the living room. No one was even staying in the ocean view rooms and we were not offered a better room. THere were bugs in teh couch cushions that bit us!!! |
|
| Pros: | view outside |
| Cons: | construction |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Elizabeth C. of Boca Raton of Fl USA on Apr-2007 Stayed at the Property - Aug-2006 From the moment we arrived the staff was acceptional. They even gave us an upgraded room at no cost. It was absolutely beautiful, from the dinning to the view from your balcony. The sports were great too, it was the first time we ever rented jet ski's and their staff made us feel very assured to try a new adventure. |
|
| Pros: | The Room was wonderful |
| Cons: | Nothing |
| Recommended For: | Families Honeymoon/Romance Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by jacqueline m. of on Mar-2007 Stayed at the Property - Aug-2006 I stayed here last summer and woke up to find myself having what looked like 100 flea bites all over my stomach and legs. After pulling back the covers I learned what bed bugs were. I complained, even wrote to the corporate office, and they told me there was nothing they could do. So we left early from our vacation. HORRIBLE experience. DO NOt STAY HERE! |
|
| Pros: | lobby looks nice |
| Cons: | BED BUGS! |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Cristina Q. of westport of ct usa on Feb-2007 Stayed at the Property - Jul-2006 Im a regular at this hotel. ive been staying at the casa for 6 years now. The staff know me by my first name, very pleasant, relaxing, enjoy everything about the hotel. I even meet my b/f at that hotel! i would not go to another hotel in key west.. only the casa |
|
| Pros: | private beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Tracy H. of Orleans of MI USA on Jan-2007 Stayed at the Property - Apr-2006 I enjoyed my stay laying out on the beach by the water was great. Down town is a little bit more than a walk , rent scooters !! Its A BLAST! |
|
| Pros: | scenery |
| Cons: | musty smell |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by tom h. of auburn of al usa on Mar-2007 Stayed at the Property - Feb-2006 We have stayed here twice. the hotel is perfect. You are on the beach but close to duvall street. We have only eaten in town so we can not rate the food although the buffet looked great in the mornings. I will be back this year! |
|
| Pros: | pool and beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Couples |
| Satisfaction Ratings | |
| Room Quality: | Terrible |
| On-Site Dining: | Average |
| Facility Quality: | Average |
| Activities: | Bad |
| Entertainment: | Terrible |
| Quality of Service: | Average |
| Descriptive Property Review | |
|
Reviewed by lori ann b. of on Feb-2007 Stayed at the Property - Feb-2007 Poor quality matresses and pillows old building. "Upgraded to new building. Still undergoing extremely noisy construction. New room pillows horrible, clunking a/c vent that bangs all night, plumbing gurgles all night. We were told air in plumbing pipes and there was nothing that could be done. Nothing was done about a/c vent either. Remote for TV unable to access movies. Overall completely disappointing. Shop around. |
|
| Pros: | the lobby |
| Cons: | everything |
| Recommended For: | Business Couples |
| Descriptive Property Review | |
|
Reviewed by Kara B. of Cape May of NJ USA on Feb-2007 Stayed at the Property - Oct-2006 We've been to the CM several times, but this time they were under construction & we didn't know until we arrived. Construction noise was terrible & they scaled down the services (restaurant/poolside/amenities) tremendously. Don't hesitate to talk to mgmt - they will try to make it right. Let them! They are charging full price for less then full service & amenities. We left 1st thing in the morning. |
|
| Pros: | Quiet Area |
| Cons: | ALOT! |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Angie T. of Little Rock of on Oct-2006 Stayed at the Property - Sep-2006 THe view was wonderful!! The construction outside our room was loud and awful!! There was a dumpster out the window in the living room. No one was even staying in the ocean view rooms and we were not offered a better room. THere were bugs in teh couch cushions that bit us!!! |
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| Pros: | view outside |
| Cons: | construction |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Elizabeth C. of Boca Raton of Fl USA on Apr-2007 Stayed at the Property - Aug-2006 From the moment we arrived the staff was acceptional. They even gave us an upgraded room at no cost. It was absolutely beautiful, from the dinning to the view from your balcony. The sports were great too, it was the first time we ever rented jet ski's and their staff made us feel very assured to try a new adventure. |
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| Pros: | The Room was wonderful |
| Cons: | Nothing |
| Recommended For: | Families Honeymoon/Romance Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by jacqueline m. of on Mar-2007 Stayed at the Property - Aug-2006 I stayed here last summer and woke up to find myself having what looked like 100 flea bites all over my stomach and legs. After pulling back the covers I learned what bed bugs were. I complained, even wrote to the corporate office, and they told me there was nothing they could do. So we left early from our vacation. HORRIBLE experience. DO NOt STAY HERE! |
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| Pros: | lobby looks nice |
| Cons: | BED BUGS! |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Cristina Q. of westport of ct usa on Feb-2007 Stayed at the Property - Jul-2006 Im a regular at this hotel. ive been staying at the casa for 6 years now. The staff know me by my first name, very pleasant, relaxing, enjoy everything about the hotel. I even meet my b/f at that hotel! i would not go to another hotel in key west.. only the casa |
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| Pros: | private beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by Tracy H. of Orleans of MI USA on Jan-2007 Stayed at the Property - Apr-2006 I enjoyed my stay laying out on the beach by the water was great. Down town is a little bit more than a walk , rent scooters !! Its A BLAST! |
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| Pros: | scenery |
| Cons: | musty smell |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by tom h. of auburn of al usa on Mar-2007 Stayed at the Property - Feb-2006 We have stayed here twice. the hotel is perfect. You are on the beach but close to duvall street. We have only eaten in town so we can not rate the food although the buffet looked great in the mornings. I will be back this year! |
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| Pros: | pool and beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Couples |
| Satisfaction Ratings | |
| Room Quality: | Average |
| On-Site Dining: | Bad |
| Facility Quality: | Average |
| Activities: | Good |
| Entertainment: | Terrible |
| Quality of Service: | Terrible |
| Descriptive Property Review | |
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Reviewed by Kara B. of Cape May of NJ USA on Feb-2007 Stayed at the Property - Oct-2006 We've been to the CM several times, but this time they were under construction & we didn't know until we arrived. Construction noise was terrible & they scaled down the services (restaurant/poolside/amenities) tremendously. Don't hesitate to talk to mgmt - they will try to make it right. Let them! They are charging full price for less then full service & amenities. We left 1st thing in the morning. |
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| Pros: | Quiet Area |
| Cons: | ALOT! |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by Angie T. of Little Rock of on Oct-2006 Stayed at the Property - Sep-2006 THe view was wonderful!! The construction outside our room was loud and awful!! There was a dumpster out the window in the living room. No one was even staying in the ocean view rooms and we were not offered a better room. THere were bugs in teh couch cushions that bit us!!! |
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| Pros: | view outside |
| Cons: | construction |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Elizabeth C. of Boca Raton of Fl USA on Apr-2007 Stayed at the Property - Aug-2006 From the moment we arrived the staff was acceptional. They even gave us an upgraded room at no cost. It was absolutely beautiful, from the dinning to the view from your balcony. The sports were great too, it was the first time we ever rented jet ski's and their staff made us feel very assured to try a new adventure. |
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| Pros: | The Room was wonderful |
| Cons: | Nothing |
| Recommended For: | Families Honeymoon/Romance Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by jacqueline m. of on Mar-2007 Stayed at the Property - Aug-2006 I stayed here last summer and woke up to find myself having what looked like 100 flea bites all over my stomach and legs. After pulling back the covers I learned what bed bugs were. I complained, even wrote to the corporate office, and they told me there was nothing they could do. So we left early from our vacation. HORRIBLE experience. DO NOt STAY HERE! |
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| Pros: | lobby looks nice |
| Cons: | BED BUGS! |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Cristina Q. of westport of ct usa on Feb-2007 Stayed at the Property - Jul-2006 Im a regular at this hotel. ive been staying at the casa for 6 years now. The staff know me by my first name, very pleasant, relaxing, enjoy everything about the hotel. I even meet my b/f at that hotel! i would not go to another hotel in key west.. only the casa |
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| Pros: | private beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by Tracy H. of Orleans of MI USA on Jan-2007 Stayed at the Property - Apr-2006 I enjoyed my stay laying out on the beach by the water was great. Down town is a little bit more than a walk , rent scooters !! Its A BLAST! |
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| Pros: | scenery |
| Cons: | musty smell |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by tom h. of auburn of al usa on Mar-2007 Stayed at the Property - Feb-2006 We have stayed here twice. the hotel is perfect. You are on the beach but close to duvall street. We have only eaten in town so we can not rate the food although the buffet looked great in the mornings. I will be back this year! |
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| Pros: | pool and beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Couples |
| Satisfaction Ratings | |
| Room Quality: | |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
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Reviewed by Angie T. of Little Rock of on Oct-2006 Stayed at the Property - Sep-2006 THe view was wonderful!! The construction outside our room was loud and awful!! There was a dumpster out the window in the living room. No one was even staying in the ocean view rooms and we were not offered a better room. THere were bugs in teh couch cushions that bit us!!! |
|
| Pros: | view outside |
| Cons: | construction |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Elizabeth C. of Boca Raton of Fl USA on Apr-2007 Stayed at the Property - Aug-2006 From the moment we arrived the staff was acceptional. They even gave us an upgraded room at no cost. It was absolutely beautiful, from the dinning to the view from your balcony. The sports were great too, it was the first time we ever rented jet ski's and their staff made us feel very assured to try a new adventure. |
|
| Pros: | The Room was wonderful |
| Cons: | Nothing |
| Recommended For: | Families Honeymoon/Romance Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by jacqueline m. of on Mar-2007 Stayed at the Property - Aug-2006 I stayed here last summer and woke up to find myself having what looked like 100 flea bites all over my stomach and legs. After pulling back the covers I learned what bed bugs were. I complained, even wrote to the corporate office, and they told me there was nothing they could do. So we left early from our vacation. HORRIBLE experience. DO NOt STAY HERE! |
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| Pros: | lobby looks nice |
| Cons: | BED BUGS! |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Cristina Q. of westport of ct usa on Feb-2007 Stayed at the Property - Jul-2006 Im a regular at this hotel. ive been staying at the casa for 6 years now. The staff know me by my first name, very pleasant, relaxing, enjoy everything about the hotel. I even meet my b/f at that hotel! i would not go to another hotel in key west.. only the casa |
|
| Pros: | private beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by Tracy H. of Orleans of MI USA on Jan-2007 Stayed at the Property - Apr-2006 I enjoyed my stay laying out on the beach by the water was great. Down town is a little bit more than a walk , rent scooters !! Its A BLAST! |
|
| Pros: | scenery |
| Cons: | musty smell |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by tom h. of auburn of al usa on Mar-2007 Stayed at the Property - Feb-2006 We have stayed here twice. the hotel is perfect. You are on the beach but close to duvall street. We have only eaten in town so we can not rate the food although the buffet looked great in the mornings. I will be back this year! |
|
| Pros: | pool and beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Couples |
| Satisfaction Ratings | |
| Room Quality: | Excellent |
| On-Site Dining: | Excellent |
| Facility Quality: | Excellent |
| Activities: | Excellent |
| Entertainment: | Good |
| Quality of Service: | Excellent |
| Descriptive Property Review | |
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Reviewed by Elizabeth C. of Boca Raton of Fl USA on Apr-2007 Stayed at the Property - Aug-2006 From the moment we arrived the staff was acceptional. They even gave us an upgraded room at no cost. It was absolutely beautiful, from the dinning to the view from your balcony. The sports were great too, it was the first time we ever rented jet ski's and their staff made us feel very assured to try a new adventure. |
|
| Pros: | The Room was wonderful |
| Cons: | Nothing |
| Recommended For: | Families Honeymoon/Romance Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by jacqueline m. of on Mar-2007 Stayed at the Property - Aug-2006 I stayed here last summer and woke up to find myself having what looked like 100 flea bites all over my stomach and legs. After pulling back the covers I learned what bed bugs were. I complained, even wrote to the corporate office, and they told me there was nothing they could do. So we left early from our vacation. HORRIBLE experience. DO NOt STAY HERE! |
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| Pros: | lobby looks nice |
| Cons: | BED BUGS! |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Cristina Q. of westport of ct usa on Feb-2007 Stayed at the Property - Jul-2006 Im a regular at this hotel. ive been staying at the casa for 6 years now. The staff know me by my first name, very pleasant, relaxing, enjoy everything about the hotel. I even meet my b/f at that hotel! i would not go to another hotel in key west.. only the casa |
|
| Pros: | private beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by Tracy H. of Orleans of MI USA on Jan-2007 Stayed at the Property - Apr-2006 I enjoyed my stay laying out on the beach by the water was great. Down town is a little bit more than a walk , rent scooters !! Its A BLAST! |
|
| Pros: | scenery |
| Cons: | musty smell |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by tom h. of auburn of al usa on Mar-2007 Stayed at the Property - Feb-2006 We have stayed here twice. the hotel is perfect. You are on the beach but close to duvall street. We have only eaten in town so we can not rate the food although the buffet looked great in the mornings. I will be back this year! |
|
| Pros: | pool and beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Couples |
| Satisfaction Ratings | |
| Room Quality: | Terrible |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
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Reviewed by jacqueline m. of on Mar-2007 Stayed at the Property - Aug-2006 I stayed here last summer and woke up to find myself having what looked like 100 flea bites all over my stomach and legs. After pulling back the covers I learned what bed bugs were. I complained, even wrote to the corporate office, and they told me there was nothing they could do. So we left early from our vacation. HORRIBLE experience. DO NOt STAY HERE! |
|
| Pros: | lobby looks nice |
| Cons: | BED BUGS! |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Cristina Q. of westport of ct usa on Feb-2007 Stayed at the Property - Jul-2006 Im a regular at this hotel. ive been staying at the casa for 6 years now. The staff know me by my first name, very pleasant, relaxing, enjoy everything about the hotel. I even meet my b/f at that hotel! i would not go to another hotel in key west.. only the casa |
|
| Pros: | private beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by Tracy H. of Orleans of MI USA on Jan-2007 Stayed at the Property - Apr-2006 I enjoyed my stay laying out on the beach by the water was great. Down town is a little bit more than a walk , rent scooters !! Its A BLAST! |
|
| Pros: | scenery |
| Cons: | musty smell |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by tom h. of auburn of al usa on Mar-2007 Stayed at the Property - Feb-2006 We have stayed here twice. the hotel is perfect. You are on the beach but close to duvall street. We have only eaten in town so we can not rate the food although the buffet looked great in the mornings. I will be back this year! |
|
| Pros: | pool and beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Couples |
| Satisfaction Ratings | |
| Room Quality: | Excellent |
| On-Site Dining: | Excellent |
| Facility Quality: | Excellent |
| Activities: | Excellent |
| Entertainment: | Excellent |
| Quality of Service: | Excellent |
| Descriptive Property Review | |
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Reviewed by Cristina Q. of westport of ct usa on Feb-2007 Stayed at the Property - Jul-2006 Im a regular at this hotel. ive been staying at the casa for 6 years now. The staff know me by my first name, very pleasant, relaxing, enjoy everything about the hotel. I even meet my b/f at that hotel! i would not go to another hotel in key west.. only the casa |
|
| Pros: | private beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Tracy H. of Orleans of MI USA on Jan-2007 Stayed at the Property - Apr-2006 I enjoyed my stay laying out on the beach by the water was great. Down town is a little bit more than a walk , rent scooters !! Its A BLAST! |
|
| Pros: | scenery |
| Cons: | musty smell |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by tom h. of auburn of al usa on Mar-2007 Stayed at the Property - Feb-2006 We have stayed here twice. the hotel is perfect. You are on the beach but close to duvall street. We have only eaten in town so we can not rate the food although the buffet looked great in the mornings. I will be back this year! |
|
| Pros: | pool and beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Couples |
| Satisfaction Ratings | |
| Room Quality: | Average |
| On-Site Dining: | |
| Facility Quality: | Good |
| Activities: | Good |
| Entertainment: | |
| Quality of Service: | Good |
| Descriptive Property Review | |
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Reviewed by Tracy H. of Orleans of MI USA on Jan-2007 Stayed at the Property - Apr-2006 I enjoyed my stay laying out on the beach by the water was great. Down town is a little bit more than a walk , rent scooters !! Its A BLAST! |
|
| Pros: | scenery |
| Cons: | musty smell |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by tom h. of auburn of al usa on Mar-2007 Stayed at the Property - Feb-2006 We have stayed here twice. the hotel is perfect. You are on the beach but close to duvall street. We have only eaten in town so we can not rate the food although the buffet looked great in the mornings. I will be back this year! |
|
| Pros: | pool and beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Couples |
| Satisfaction Ratings | |
| Room Quality: | Good |
| On-Site Dining: | |
| Facility Quality: | Good |
| Activities: | Excellent |
| Entertainment: | Good |
| Quality of Service: | Excellent |
| Descriptive Property Review | |
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Reviewed by tom h. of auburn of al usa on Mar-2007 Stayed at the Property - Feb-2006 We have stayed here twice. the hotel is perfect. You are on the beach but close to duvall street. We have only eaten in town so we can not rate the food although the buffet looked great in the mornings. I will be back this year! |
|
| Pros: | pool and beach |
| Cons: | nothing |
| Recommended For: | Families Honeymoon/Romance Couples |