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575 Memorial Drive - Cambridge - Massachusetts


There are no environmental reviews at this time. You can help empower the public to choose Green! If you have stayed at Hyatt Regency Cambridge recently please add a Green Review General Property Reviews Expand Listings click on happyface icon or review title to expand, click again to contract. Jul-2007 - Disappointed
Satisfaction Ratings
Room Quality: Average
On-Site Dining:
Facility Quality: Average
Activities:
Entertainment:
Quality of Service: Terrible
Descriptive Property Review
Reviewed by Carla D. of San Mateo of Ca USA on Jul-2007
Stayed at the Property - Jul-2007

I didn't receive the room I had reserved the first night and had to change rooms the second night. The parking garage fee was outrageous $33 per night. My request for pillows took over an hour. No one even mentioned the free buffet at check-in.

Pros: The river view
Cons: Service response
Recommended For:
Descriptive Property Review
Reviewed by Jose D. of NY on Jun-2007
Stayed at the Property - Jun-2007

the manager did not honor the brekfast free offer slowest service and all looks dirty

Pros: none, its dirty
Cons: total, including mngr
Recommended For:
Descriptive Property Review
Reviewed by Kevin M. of on Jun-2007
Stayed at the Property - May-2007

The common areas seem nice enough. But my room was worn (fabric in chair had hole in the arm) and dirty (phones, doors, carpetting). My toilet was actually full of feces when I entered the room, with feces smeared on the toilet seat. The bathroom counter was dirty as well.

Pros: The common areas seem pleasant.
Cons: The rooms are worn and dirty.
Recommended For: Students
Descriptive Property Review
Reviewed by rita s. of queens on Apr-2007
Stayed at the Property - Apr-2007

the hotel gives you with your rate a free buffet breakfast. the line is so long yu can't get near it. after you finally get a seat the lines so long just to get your food. its awful. also for such a nice hotel they should get better tv sets like most upscale hotels have alread. also $32.00 for valet parking is ridiculous. I got to boston 10 times a year. I will try to find a better rate somewhere else.

Pros: great beds
Cons: terrible tv sets
Recommended For:
Descriptive Property Review
Reviewed by Karen V. of Easthampton of MA US on Feb-2007
Stayed at the Property - Jan-2007

Checking into parking facility, the time agreed with the time on all of our electronic devices. Checking out the time was off by 10 minutes, to the advantage of the parking facility resulting in additional parking fees. Plus it took an additional 20 minutes just to get through the garage as there is only one parking attendant to handle large functions. There were about 35 vehicles waiting in line; you do the math and figure out who is profiting by the errant clock and insufficient help. No reply in response to our complaint from the Hyatt. HUGE RIPOFF!

Pros: location
Cons: parking
Recommended For: Business
Descriptive Property Review
Reviewed by cheryl k. of on May-2007
Stayed at the Property - Jun-2006

The first room assigned to us was only partially cleaned-trash in garbage can, ironing board still up. Went back to the desk, got "upgraded", but the room had dirty towels on the bathroom floor. The line was too long at checkout to complain about the room, so I called the number listed on the receipt. Needless to say, no one ever got back to me. They also charged my credit card for a bottle of water I never drank!!!!!

Pros: location
Cons: cleanliness,service
Recommended For:
Descriptive Property Review
Reviewed by A W. of Chatham of MA USA on Oct-2006
Stayed at the Property - Apr-2006

Our stay was not pleasant, the rooms were filthy, piles of dirt inside the sliders , dust balls and crap on floor, dirty linens, paint and plaster falling off the walls, no water pressure, etc, etc, etc. We went to the bar to have a drink and the bartender was to busy to wait on us, to many conventions or something going on. We complained and got nowhere.

Pros: VIEW
Cons: EVERYTHING/AND VERY DIRTY
Recommended For:
Descriptive Property Review
Reviewed by William j. K. of Clemmons of NC USA on Mar-2007
Stayed at the Property - Mar-2006

Clean, good locaiton, helpful staff

Pros: Location and People
Cons: Weather
Recommended For:
Jun-2007 - worst hotel in years
Satisfaction Ratings
Room Quality: Terrible
On-Site Dining:
Facility Quality: Terrible
Activities:
Entertainment:
Quality of Service: Terrible
Descriptive Property Review
Reviewed by Jose D. of NY on Jun-2007
Stayed at the Property - Jun-2007

the manager did not honor the brekfast free offer slowest service and all looks dirty

Pros: none, its dirty
Cons: total, including mngr
Recommended For:
Descriptive Property Review
Reviewed by Kevin M. of on Jun-2007
Stayed at the Property - May-2007

The common areas seem nice enough. But my room was worn (fabric in chair had hole in the arm) and dirty (phones, doors, carpetting). My toilet was actually full of feces when I entered the room, with feces smeared on the toilet seat. The bathroom counter was dirty as well.

Pros: The common areas seem pleasant.
Cons: The rooms are worn and dirty.
Recommended For: Students
Descriptive Property Review
Reviewed by rita s. of queens on Apr-2007
Stayed at the Property - Apr-2007

the hotel gives you with your rate a free buffet breakfast. the line is so long yu can't get near it. after you finally get a seat the lines so long just to get your food. its awful. also for such a nice hotel they should get better tv sets like most upscale hotels have alread. also $32.00 for valet parking is ridiculous. I got to boston 10 times a year. I will try to find a better rate somewhere else.

Pros: great beds
Cons: terrible tv sets
Recommended For:
Descriptive Property Review
Reviewed by Karen V. of Easthampton of MA US on Feb-2007
Stayed at the Property - Jan-2007

Checking into parking facility, the time agreed with the time on all of our electronic devices. Checking out the time was off by 10 minutes, to the advantage of the parking facility resulting in additional parking fees. Plus it took an additional 20 minutes just to get through the garage as there is only one parking attendant to handle large functions. There were about 35 vehicles waiting in line; you do the math and figure out who is profiting by the errant clock and insufficient help. No reply in response to our complaint from the Hyatt. HUGE RIPOFF!

Pros: location
Cons: parking
Recommended For: Business
Descriptive Property Review
Reviewed by cheryl k. of on May-2007
Stayed at the Property - Jun-2006

The first room assigned to us was only partially cleaned-trash in garbage can, ironing board still up. Went back to the desk, got "upgraded", but the room had dirty towels on the bathroom floor. The line was too long at checkout to complain about the room, so I called the number listed on the receipt. Needless to say, no one ever got back to me. They also charged my credit card for a bottle of water I never drank!!!!!

Pros: location
Cons: cleanliness,service
Recommended For:
Descriptive Property Review
Reviewed by A W. of Chatham of MA USA on Oct-2006
Stayed at the Property - Apr-2006

Our stay was not pleasant, the rooms were filthy, piles of dirt inside the sliders , dust balls and crap on floor, dirty linens, paint and plaster falling off the walls, no water pressure, etc, etc, etc. We went to the bar to have a drink and the bartender was to busy to wait on us, to many conventions or something going on. We complained and got nowhere.

Pros: VIEW
Cons: EVERYTHING/AND VERY DIRTY
Recommended For:
Descriptive Property Review
Reviewed by William j. K. of Clemmons of NC USA on Mar-2007
Stayed at the Property - Mar-2006

Clean, good locaiton, helpful staff

Pros: Location and People
Cons: Weather
Recommended For:
May-2007 - Worn and dirty
Satisfaction Ratings
Room Quality: Terrible
On-Site Dining: Average
Facility Quality: Average
Activities:
Entertainment:
Quality of Service: Average
Descriptive Property Review
Reviewed by Kevin M. of on Jun-2007
Stayed at the Property - May-2007

The common areas seem nice enough. But my room was worn (fabric in chair had hole in the arm) and dirty (phones, doors, carpetting). My toilet was actually full of feces when I entered the room, with feces smeared on the toilet seat. The bathroom counter was dirty as well.

Pros: The common areas seem pleasant.
Cons: The rooms are worn and dirty.
Recommended For: Students
Descriptive Property Review
Reviewed by rita s. of queens on Apr-2007
Stayed at the Property - Apr-2007

the hotel gives you with your rate a free buffet breakfast. the line is so long yu can't get near it. after you finally get a seat the lines so long just to get your food. its awful. also for such a nice hotel they should get better tv sets like most upscale hotels have alread. also $32.00 for valet parking is ridiculous. I got to boston 10 times a year. I will try to find a better rate somewhere else.

Pros: great beds
Cons: terrible tv sets
Recommended For:
Descriptive Property Review
Reviewed by Karen V. of Easthampton of MA US on Feb-2007
Stayed at the Property - Jan-2007

Checking into parking facility, the time agreed with the time on all of our electronic devices. Checking out the time was off by 10 minutes, to the advantage of the parking facility resulting in additional parking fees. Plus it took an additional 20 minutes just to get through the garage as there is only one parking attendant to handle large functions. There were about 35 vehicles waiting in line; you do the math and figure out who is profiting by the errant clock and insufficient help. No reply in response to our complaint from the Hyatt. HUGE RIPOFF!

Pros: location
Cons: parking
Recommended For: Business
Descriptive Property Review
Reviewed by cheryl k. of on May-2007
Stayed at the Property - Jun-2006

The first room assigned to us was only partially cleaned-trash in garbage can, ironing board still up. Went back to the desk, got "upgraded", but the room had dirty towels on the bathroom floor. The line was too long at checkout to complain about the room, so I called the number listed on the receipt. Needless to say, no one ever got back to me. They also charged my credit card for a bottle of water I never drank!!!!!

Pros: location
Cons: cleanliness,service
Recommended For:
Descriptive Property Review
Reviewed by A W. of Chatham of MA USA on Oct-2006
Stayed at the Property - Apr-2006

Our stay was not pleasant, the rooms were filthy, piles of dirt inside the sliders , dust balls and crap on floor, dirty linens, paint and plaster falling off the walls, no water pressure, etc, etc, etc. We went to the bar to have a drink and the bartender was to busy to wait on us, to many conventions or something going on. We complained and got nowhere.

Pros: VIEW
Cons: EVERYTHING/AND VERY DIRTY
Recommended For:
Descriptive Property Review
Reviewed by William j. K. of Clemmons of NC USA on Mar-2007
Stayed at the Property - Mar-2006

Clean, good locaiton, helpful staff

Pros: Location and People
Cons: Weather
Recommended For:
Apr-2007 - hyatt trip
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by rita s. of queens on Apr-2007
Stayed at the Property - Apr-2007

the hotel gives you with your rate a free buffet breakfast. the line is so long yu can't get near it. after you finally get a seat the lines so long just to get your food. its awful. also for such a nice hotel they should get better tv sets like most upscale hotels have alread. also $32.00 for valet parking is ridiculous. I got to boston 10 times a year. I will try to find a better rate somewhere else.

Pros: great beds
Cons: terrible tv sets
Recommended For:
Descriptive Property Review
Reviewed by Karen V. of Easthampton of MA US on Feb-2007
Stayed at the Property - Jan-2007

Checking into parking facility, the time agreed with the time on all of our electronic devices. Checking out the time was off by 10 minutes, to the advantage of the parking facility resulting in additional parking fees. Plus it took an additional 20 minutes just to get through the garage as there is only one parking attendant to handle large functions. There were about 35 vehicles waiting in line; you do the math and figure out who is profiting by the errant clock and insufficient help. No reply in response to our complaint from the Hyatt. HUGE RIPOFF!

Pros: location
Cons: parking
Recommended For: Business
Descriptive Property Review
Reviewed by cheryl k. of on May-2007
Stayed at the Property - Jun-2006

The first room assigned to us was only partially cleaned-trash in garbage can, ironing board still up. Went back to the desk, got "upgraded", but the room had dirty towels on the bathroom floor. The line was too long at checkout to complain about the room, so I called the number listed on the receipt. Needless to say, no one ever got back to me. They also charged my credit card for a bottle of water I never drank!!!!!

Pros: location
Cons: cleanliness,service
Recommended For:
Descriptive Property Review
Reviewed by A W. of Chatham of MA USA on Oct-2006
Stayed at the Property - Apr-2006

Our stay was not pleasant, the rooms were filthy, piles of dirt inside the sliders , dust balls and crap on floor, dirty linens, paint and plaster falling off the walls, no water pressure, etc, etc, etc. We went to the bar to have a drink and the bartender was to busy to wait on us, to many conventions or something going on. We complained and got nowhere.

Pros: VIEW
Cons: EVERYTHING/AND VERY DIRTY
Recommended For:
Descriptive Property Review
Reviewed by William j. K. of Clemmons of NC USA on Mar-2007
Stayed at the Property - Mar-2006

Clean, good locaiton, helpful staff

Pros: Location and People
Cons: Weather
Recommended For:
Jan-2007 - Parking ripoff
Satisfaction Ratings
Room Quality: Average
On-Site Dining: Bad
Facility Quality: Average
Activities:
Entertainment:
Quality of Service: Average
Descriptive Property Review
Reviewed by Karen V. of Easthampton of MA US on Feb-2007
Stayed at the Property - Jan-2007

Checking into parking facility, the time agreed with the time on all of our electronic devices. Checking out the time was off by 10 minutes, to the advantage of the parking facility resulting in additional parking fees. Plus it took an additional 20 minutes just to get through the garage as there is only one parking attendant to handle large functions. There were about 35 vehicles waiting in line; you do the math and figure out who is profiting by the errant clock and insufficient help. No reply in response to our complaint from the Hyatt. HUGE RIPOFF!

Pros: location
Cons: parking
Recommended For: Business
Descriptive Property Review
Reviewed by cheryl k. of on May-2007
Stayed at the Property - Jun-2006

The first room assigned to us was only partially cleaned-trash in garbage can, ironing board still up. Went back to the desk, got "upgraded", but the room had dirty towels on the bathroom floor. The line was too long at checkout to complain about the room, so I called the number listed on the receipt. Needless to say, no one ever got back to me. They also charged my credit card for a bottle of water I never drank!!!!!

Pros: location
Cons: cleanliness,service
Recommended For:
Descriptive Property Review
Reviewed by A W. of Chatham of MA USA on Oct-2006
Stayed at the Property - Apr-2006

Our stay was not pleasant, the rooms were filthy, piles of dirt inside the sliders , dust balls and crap on floor, dirty linens, paint and plaster falling off the walls, no water pressure, etc, etc, etc. We went to the bar to have a drink and the bartender was to busy to wait on us, to many conventions or something going on. We complained and got nowhere.

Pros: VIEW
Cons: EVERYTHING/AND VERY DIRTY
Recommended For:
Descriptive Property Review
Reviewed by William j. K. of Clemmons of NC USA on Mar-2007
Stayed at the Property - Mar-2006

Clean, good locaiton, helpful staff

Pros: Location and People
Cons: Weather
Recommended For:
Jun-2006 - never again
Satisfaction Ratings
Room Quality: Terrible
On-Site Dining: Bad
Facility Quality:
Activities:
Entertainment:
Quality of Service: Bad
Descriptive Property Review
Reviewed by cheryl k. of on May-2007
Stayed at the Property - Jun-2006

The first room assigned to us was only partially cleaned-trash in garbage can, ironing board still up. Went back to the desk, got "upgraded", but the room had dirty towels on the bathroom floor. The line was too long at checkout to complain about the room, so I called the number listed on the receipt. Needless to say, no one ever got back to me. They also charged my credit card for a bottle of water I never drank!!!!!

Pros: location
Cons: cleanliness,service
Recommended For:
Descriptive Property Review
Reviewed by A W. of Chatham of MA USA on Oct-2006
Stayed at the Property - Apr-2006

Our stay was not pleasant, the rooms were filthy, piles of dirt inside the sliders , dust balls and crap on floor, dirty linens, paint and plaster falling off the walls, no water pressure, etc, etc, etc. We went to the bar to have a drink and the bartender was to busy to wait on us, to many conventions or something going on. We complained and got nowhere.

Pros: VIEW
Cons: EVERYTHING/AND VERY DIRTY
Recommended For:
Descriptive Property Review
Reviewed by William j. K. of Clemmons of NC USA on Mar-2007
Stayed at the Property - Mar-2006

Clean, good locaiton, helpful staff

Pros: Location and People
Cons: Weather
Recommended For:
Apr-2006 - DON'T STAY THERE
Satisfaction Ratings
Room Quality: Terrible
On-Site Dining: Terrible
Facility Quality: Terrible
Activities:
Entertainment: Terrible
Quality of Service: Bad
Descriptive Property Review
Reviewed by A W. of Chatham of MA USA on Oct-2006
Stayed at the Property - Apr-2006

Our stay was not pleasant, the rooms were filthy, piles of dirt inside the sliders , dust balls and crap on floor, dirty linens, paint and plaster falling off the walls, no water pressure, etc, etc, etc. We went to the bar to have a drink and the bartender was to busy to wait on us, to many conventions or something going on. We complained and got nowhere.

Pros: VIEW
Cons: EVERYTHING/AND VERY DIRTY
Recommended For:
Descriptive Property Review
Reviewed by William j. K. of Clemmons of NC USA on Mar-2007
Stayed at the Property - Mar-2006

Clean, good locaiton, helpful staff

Pros: Location and People
Cons: Weather
Recommended For:
Mar-2006 - Haytt Boston Commons
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by William j. K. of Clemmons of NC USA on Mar-2007
Stayed at the Property - Mar-2006

Clean, good locaiton, helpful staff

Pros: Location and People
Cons: Weather
Recommended For:



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