Compare Rates: Reno Hotels

There are no environmental reviews at this time. You can help empower the public to choose Green! If you have stayed at Peppermill Resort Spa And Casino recently please add a Green Review General Property Reviews Expand Listings click on happyface icon or review title to expand, click again to contract. Feb-2008 - NOT HAPPY WITH HOTEL

Satisfaction Ratings
Room Quality:	Average
On-Site Dining:	Terrible
Facility Quality:	Terrible
Activities:
Entertainment:	Average
Quality of Service:	Bad

Descriptive Property Review
Reviewed by MICHELE S. of SUISUN, CA USA on Feb-2008 Stayed at the Property - Feb-2008 THE HOTEL WAS NOT CLEAN, BROKEN GLASS IN ELEVATOR FOR 1/2 THE DAY, POOL AND SPA NOT DONE, WE WERE NOT TOLD
Pros:	THE ROOM WAS OK
Cons:	STAFF, NOT CLEAN
Recommended For:	Business

Descriptive Property Review
Reviewed by Aaron M. of kansas city, mo usa on Feb-2008 Stayed at the Property - Feb-2008 if u must stay at the peppermill don't be cheap, because it's not worth the ugly purple rooms. the other thing that really bugged me was the service at the front desk. after explaining to them about the sleepless night and all the noise from the construction, they didn't offer me any king of... well, anything. i had to pay for my own upgrade to the suite. which i think was bull!
Pros:	the tuscany tower
Cons:	montego bay... ew!
Recommended For:	Families Honeymoon/Romance Business Students Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by DAVID A. of RYDAL, GA US on Feb-2008 Stayed at the Property - Jan-2008 IT WAS GREAT
Pros:	none
Cons:	none
Recommended For:	Active/Adventure

Descriptive Property Review
Reviewed by Ed R. of Fairfield of CA US on Jul-2007 Stayed at the Property - Jul-2007 Skip Pepermill...go to Las Vegas!!! You could here road (construction) noise in the room 24 hours...windows were very thin, couldn't sleep at night then they tried to overcharge me for the room.
Pros:	dining
Cons:	hotel guest relations
Recommended For:	Singles

Descriptive Property Review
Reviewed by Paolo I. of ID USA on Jul-2007 Stayed at the Property - Jul-2007 The value of the separate wings with 42" TV is incredibile considering the offers. Constructions start early in the morning, but with ear plug that's not a problem . And everything else is perfect. Eaten at the SteakHouse that's actually a real restaurant with great food wine and service. Prices are aligned of course. Overall a great place for a stopover and close to Lake Tahoe.
Pros:	Room
Cons:	Complete construction all around
Recommended For:	Honeymoon/Romance Large Groups Seniors Couples Singles

Descriptive Property Review
Reviewed by Debbie N. of Ca U.S on Jul-2007 Stayed at the Property - Jul-2007 I stayed at the hotel on 7/04, checked out on the 7/05. Confirmed coming back on the 7/12. when I returned, they didn't have my reservation said it was for 6/12. since it was late 9.45 p.m. the only room was in a construction wing. I went up one elevator walked down the sky walk, up 5 stairs,up a elevator, walked across a dark parking lot up 5 stairs,took a elevater to my room.was afraid to leave again. plus was promised Ten dollars for slots, both nights ,never got them.was not happy, won't go back. I was hauling two suitcases. Thank for your listening ,Debbie Nelsen
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Sarah P. of Stockton of Ca on Jul-2007 Stayed at the Property - Jun-2007 My whole family had problems with the rooms. My friend had asked for a smoking room and she got a non smoking one. When they switched the window wouldn not open. My mom asked for a 2 bed room and got a one she also had to switch. My dads faucet kept turning itself on. My rooms toilet kept running and the airconditioning didn't work. All this had made everyone get ready in a mad dash and made me late for my own wedding, They were not helpful when we complained and the manager was supposed to call us back and never did. I will never stay there again.
Pros:	None
Cons:	Everything
Recommended For:

Descriptive Property Review
Reviewed by Corrina K. of Portland of OR USA on Jun-2007 Stayed at the Property - Jun-2007 We had no problem with the construction because we asked for a "mountain view." Some of the $500.00 in coupons are good only for future dates, and you have to get a "player's club" card to use them, but that's no big hassle. I liked the flat screen TVs in the casino that show scenery from all over the world. A better crowd than you get in downtown Reno. Fewer obnoxious yahoos.That in itself is worth it!
Pros:	Retro 80's rooms
Cons:	hard to find your way around
Recommended For:	Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Holly W. of Newnan of GA US on Jun-2007 Stayed at the Property - Jun-2007 I asked for non smoking they put me in a smoking room which I am very allergic to smoke. They could not move us until the next evening, by then I felt very bad. This hotel and casino is not easily manuevered. You got turned around alot, not marked very clear. We had to walk forever to get back and forth from the room to anywhere else we wanted to go. They had construction going on outside and workers started at 5:30 am. I believe hotel should havd offered a huge discount just for the inconvenience. I will not recommend this hotel to anyone.
Pros:	comfortable beds
Cons:	construction problems
Recommended For:

Descriptive Property Review
Reviewed by Ana M. of WA USA on Jun-2007 Stayed at the Property - May-2007 to get to the room you took an elevator to the third floor, walked across the sky bridge, up a half flight of stairs, took an elevator down a floor, walked to the end of the building, took an evelvator down 2 floors, walked OUTSIDE about a block arround a construction area (in the dark and on uneven ground), through a set of doors, up a half flight of stairs, up an elevator and to the end of the hall.....then construction noise starts at 7am, too early afer being up until 4 qm
Pros:	friendly employees
Cons:	hotel lay out
Recommended For:	Couples Singles

Descriptive Property Review
Reviewed by Harlan K. of Fairview Heights of IL USA on Jun-2007 Stayed at the Property - May-2007 Room was extremely noisy with the construction going on. Noise started at about 6AM.
Pros:	Price
Cons:	Noise
Recommended For:	Business

Descriptive Property Review
Reviewed by Julie J. of on May-2007 Stayed at the Property - May-2007 They were unable to get us the rooms we had requested. They promised to move us and after three moves in one day never could get us the rooms that we had requested. The manager was incredibly rude. Could use improving - service
Pros:
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by William M. of Longview of WA USA on May-2007 Stayed at the Property - May-2007 This was first time at Peppermill. We will stay their again (next trip)
Pros:	superior service
Cons:	pool
Recommended For:

Descriptive Property Review
Reviewed by Gerry A. of ca usa on May-2007 Stayed at the Property - May-2007 Low grade buffet, one of the poorest we,ve been to in the past 3 years. Disappointed in food quality & service.
Pros:	room
Cons:	buffet
Recommended For:

Descriptive Property Review
Reviewed by Laura K. of Lansing of MI USA on Apr-2007 Stayed at the Property - Apr-2007 Very clean hotel/casino, slots not as loose as they advertise, stayed for 11 days and not once was there any slot payoffs. Stayed in the Montego Bay wing 2204 very nice room, large dumpster directly under the window that staff used 24 hours a day that was quite disturbing, and was woken @ 7:00 am Sunday morning by a very large/loud boom truck replacing light bulbs just outside of the window, besides the outside noise disturbances, it was a joyous stay and I would not hesitate to stay again.
Pros:	Room 42" plasma TV
Cons:	Housekeepers that speak english, more slot payoffs
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kristen W. of on Apr-2007 Stayed at the Property - Apr-2007 The hotel was clean...however mirrors and neon lights are their only decorations. Not somewhere to take the kids, but would be fun with a bunch of friends. So tacky its fun.
Pros:	tackiness!
Cons:	updating
Recommended For:	Honeymoon/Romance Couples Singles

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Feb-2008 - upgrade from the bay

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:	Good
Facility Quality:	Good
Activities:	Average
Entertainment:	Excellent
Quality of Service:	Good

Descriptive Property Review
Reviewed by Aaron M. of kansas city, mo usa on Feb-2008 Stayed at the Property - Feb-2008 if u must stay at the peppermill don't be cheap, because it's not worth the ugly purple rooms. the other thing that really bugged me was the service at the front desk. after explaining to them about the sleepless night and all the noise from the construction, they didn't offer me any king of... well, anything. i had to pay for my own upgrade to the suite. which i think was bull!
Pros:	the tuscany tower
Cons:	montego bay... ew!
Recommended For:	Families Honeymoon/Romance Business Students Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by DAVID A. of RYDAL, GA US on Feb-2008 Stayed at the Property - Jan-2008 IT WAS GREAT
Pros:	none
Cons:	none
Recommended For:	Active/Adventure

Descriptive Property Review
Reviewed by Ed R. of Fairfield of CA US on Jul-2007 Stayed at the Property - Jul-2007 Skip Pepermill...go to Las Vegas!!! You could here road (construction) noise in the room 24 hours...windows were very thin, couldn't sleep at night then they tried to overcharge me for the room.
Pros:	dining
Cons:	hotel guest relations
Recommended For:	Singles

Descriptive Property Review
Reviewed by Paolo I. of ID USA on Jul-2007 Stayed at the Property - Jul-2007 The value of the separate wings with 42" TV is incredibile considering the offers. Constructions start early in the morning, but with ear plug that's not a problem . And everything else is perfect. Eaten at the SteakHouse that's actually a real restaurant with great food wine and service. Prices are aligned of course. Overall a great place for a stopover and close to Lake Tahoe.
Pros:	Room
Cons:	Complete construction all around
Recommended For:	Honeymoon/Romance Large Groups Seniors Couples Singles

Descriptive Property Review
Reviewed by Debbie N. of Ca U.S on Jul-2007 Stayed at the Property - Jul-2007 I stayed at the hotel on 7/04, checked out on the 7/05. Confirmed coming back on the 7/12. when I returned, they didn't have my reservation said it was for 6/12. since it was late 9.45 p.m. the only room was in a construction wing. I went up one elevator walked down the sky walk, up 5 stairs,up a elevator, walked across a dark parking lot up 5 stairs,took a elevater to my room.was afraid to leave again. plus was promised Ten dollars for slots, both nights ,never got them.was not happy, won't go back. I was hauling two suitcases. Thank for your listening ,Debbie Nelsen
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Sarah P. of Stockton of Ca on Jul-2007 Stayed at the Property - Jun-2007 My whole family had problems with the rooms. My friend had asked for a smoking room and she got a non smoking one. When they switched the window wouldn not open. My mom asked for a 2 bed room and got a one she also had to switch. My dads faucet kept turning itself on. My rooms toilet kept running and the airconditioning didn't work. All this had made everyone get ready in a mad dash and made me late for my own wedding, They were not helpful when we complained and the manager was supposed to call us back and never did. I will never stay there again.
Pros:	None
Cons:	Everything
Recommended For:

Descriptive Property Review
Reviewed by Corrina K. of Portland of OR USA on Jun-2007 Stayed at the Property - Jun-2007 We had no problem with the construction because we asked for a "mountain view." Some of the $500.00 in coupons are good only for future dates, and you have to get a "player's club" card to use them, but that's no big hassle. I liked the flat screen TVs in the casino that show scenery from all over the world. A better crowd than you get in downtown Reno. Fewer obnoxious yahoos.That in itself is worth it!
Pros:	Retro 80's rooms
Cons:	hard to find your way around
Recommended For:	Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Holly W. of Newnan of GA US on Jun-2007 Stayed at the Property - Jun-2007 I asked for non smoking they put me in a smoking room which I am very allergic to smoke. They could not move us until the next evening, by then I felt very bad. This hotel and casino is not easily manuevered. You got turned around alot, not marked very clear. We had to walk forever to get back and forth from the room to anywhere else we wanted to go. They had construction going on outside and workers started at 5:30 am. I believe hotel should havd offered a huge discount just for the inconvenience. I will not recommend this hotel to anyone.
Pros:	comfortable beds
Cons:	construction problems
Recommended For:

Descriptive Property Review
Reviewed by Ana M. of WA USA on Jun-2007 Stayed at the Property - May-2007 to get to the room you took an elevator to the third floor, walked across the sky bridge, up a half flight of stairs, took an elevator down a floor, walked to the end of the building, took an evelvator down 2 floors, walked OUTSIDE about a block arround a construction area (in the dark and on uneven ground), through a set of doors, up a half flight of stairs, up an elevator and to the end of the hall.....then construction noise starts at 7am, too early afer being up until 4 qm
Pros:	friendly employees
Cons:	hotel lay out
Recommended For:	Couples Singles

Descriptive Property Review
Reviewed by Harlan K. of Fairview Heights of IL USA on Jun-2007 Stayed at the Property - May-2007 Room was extremely noisy with the construction going on. Noise started at about 6AM.
Pros:	Price
Cons:	Noise
Recommended For:	Business

Descriptive Property Review
Reviewed by Julie J. of on May-2007 Stayed at the Property - May-2007 They were unable to get us the rooms we had requested. They promised to move us and after three moves in one day never could get us the rooms that we had requested. The manager was incredibly rude. Could use improving - service
Pros:
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by William M. of Longview of WA USA on May-2007 Stayed at the Property - May-2007 This was first time at Peppermill. We will stay their again (next trip)
Pros:	superior service
Cons:	pool
Recommended For:

Descriptive Property Review
Reviewed by Gerry A. of ca usa on May-2007 Stayed at the Property - May-2007 Low grade buffet, one of the poorest we,ve been to in the past 3 years. Disappointed in food quality & service.
Pros:	room
Cons:	buffet
Recommended For:

Descriptive Property Review
Reviewed by Laura K. of Lansing of MI USA on Apr-2007 Stayed at the Property - Apr-2007 Very clean hotel/casino, slots not as loose as they advertise, stayed for 11 days and not once was there any slot payoffs. Stayed in the Montego Bay wing 2204 very nice room, large dumpster directly under the window that staff used 24 hours a day that was quite disturbing, and was woken @ 7:00 am Sunday morning by a very large/loud boom truck replacing light bulbs just outside of the window, besides the outside noise disturbances, it was a joyous stay and I would not hesitate to stay again.
Pros:	Room 42" plasma TV
Cons:	Housekeepers that speak english, more slot payoffs
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kristen W. of on Apr-2007 Stayed at the Property - Apr-2007 The hotel was clean...however mirrors and neon lights are their only decorations. Not somewhere to take the kids, but would be fun with a bunch of friends. So tacky its fun.
Pros:	tackiness!
Cons:	updating
Recommended For:	Honeymoon/Romance Couples Singles

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Jan-2008 - RENO

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:	Bad
Facility Quality:	Excellent
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by DAVID A. of RYDAL, GA US on Feb-2008 Stayed at the Property - Jan-2008 IT WAS GREAT
Pros:	none
Cons:	none
Recommended For:	Active/Adventure

Descriptive Property Review
Reviewed by Ed R. of Fairfield of CA US on Jul-2007 Stayed at the Property - Jul-2007 Skip Pepermill...go to Las Vegas!!! You could here road (construction) noise in the room 24 hours...windows were very thin, couldn't sleep at night then they tried to overcharge me for the room.
Pros:	dining
Cons:	hotel guest relations
Recommended For:	Singles

Descriptive Property Review
Reviewed by Paolo I. of ID USA on Jul-2007 Stayed at the Property - Jul-2007 The value of the separate wings with 42" TV is incredibile considering the offers. Constructions start early in the morning, but with ear plug that's not a problem . And everything else is perfect. Eaten at the SteakHouse that's actually a real restaurant with great food wine and service. Prices are aligned of course. Overall a great place for a stopover and close to Lake Tahoe.
Pros:	Room
Cons:	Complete construction all around
Recommended For:	Honeymoon/Romance Large Groups Seniors Couples Singles

Descriptive Property Review
Reviewed by Debbie N. of Ca U.S on Jul-2007 Stayed at the Property - Jul-2007 I stayed at the hotel on 7/04, checked out on the 7/05. Confirmed coming back on the 7/12. when I returned, they didn't have my reservation said it was for 6/12. since it was late 9.45 p.m. the only room was in a construction wing. I went up one elevator walked down the sky walk, up 5 stairs,up a elevator, walked across a dark parking lot up 5 stairs,took a elevater to my room.was afraid to leave again. plus was promised Ten dollars for slots, both nights ,never got them.was not happy, won't go back. I was hauling two suitcases. Thank for your listening ,Debbie Nelsen
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Sarah P. of Stockton of Ca on Jul-2007 Stayed at the Property - Jun-2007 My whole family had problems with the rooms. My friend had asked for a smoking room and she got a non smoking one. When they switched the window wouldn not open. My mom asked for a 2 bed room and got a one she also had to switch. My dads faucet kept turning itself on. My rooms toilet kept running and the airconditioning didn't work. All this had made everyone get ready in a mad dash and made me late for my own wedding, They were not helpful when we complained and the manager was supposed to call us back and never did. I will never stay there again.
Pros:	None
Cons:	Everything
Recommended For:

Descriptive Property Review
Reviewed by Corrina K. of Portland of OR USA on Jun-2007 Stayed at the Property - Jun-2007 We had no problem with the construction because we asked for a "mountain view." Some of the $500.00 in coupons are good only for future dates, and you have to get a "player's club" card to use them, but that's no big hassle. I liked the flat screen TVs in the casino that show scenery from all over the world. A better crowd than you get in downtown Reno. Fewer obnoxious yahoos.That in itself is worth it!
Pros:	Retro 80's rooms
Cons:	hard to find your way around
Recommended For:	Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Holly W. of Newnan of GA US on Jun-2007 Stayed at the Property - Jun-2007 I asked for non smoking they put me in a smoking room which I am very allergic to smoke. They could not move us until the next evening, by then I felt very bad. This hotel and casino is not easily manuevered. You got turned around alot, not marked very clear. We had to walk forever to get back and forth from the room to anywhere else we wanted to go. They had construction going on outside and workers started at 5:30 am. I believe hotel should havd offered a huge discount just for the inconvenience. I will not recommend this hotel to anyone.
Pros:	comfortable beds
Cons:	construction problems
Recommended For:

Descriptive Property Review
Reviewed by Ana M. of WA USA on Jun-2007 Stayed at the Property - May-2007 to get to the room you took an elevator to the third floor, walked across the sky bridge, up a half flight of stairs, took an elevator down a floor, walked to the end of the building, took an evelvator down 2 floors, walked OUTSIDE about a block arround a construction area (in the dark and on uneven ground), through a set of doors, up a half flight of stairs, up an elevator and to the end of the hall.....then construction noise starts at 7am, too early afer being up until 4 qm
Pros:	friendly employees
Cons:	hotel lay out
Recommended For:	Couples Singles

Descriptive Property Review
Reviewed by Harlan K. of Fairview Heights of IL USA on Jun-2007 Stayed at the Property - May-2007 Room was extremely noisy with the construction going on. Noise started at about 6AM.
Pros:	Price
Cons:	Noise
Recommended For:	Business

Descriptive Property Review
Reviewed by Julie J. of on May-2007 Stayed at the Property - May-2007 They were unable to get us the rooms we had requested. They promised to move us and after three moves in one day never could get us the rooms that we had requested. The manager was incredibly rude. Could use improving - service
Pros:
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by William M. of Longview of WA USA on May-2007 Stayed at the Property - May-2007 This was first time at Peppermill. We will stay their again (next trip)
Pros:	superior service
Cons:	pool
Recommended For:

Descriptive Property Review
Reviewed by Gerry A. of ca usa on May-2007 Stayed at the Property - May-2007 Low grade buffet, one of the poorest we,ve been to in the past 3 years. Disappointed in food quality & service.
Pros:	room
Cons:	buffet
Recommended For:

Descriptive Property Review
Reviewed by Laura K. of Lansing of MI USA on Apr-2007 Stayed at the Property - Apr-2007 Very clean hotel/casino, slots not as loose as they advertise, stayed for 11 days and not once was there any slot payoffs. Stayed in the Montego Bay wing 2204 very nice room, large dumpster directly under the window that staff used 24 hours a day that was quite disturbing, and was woken @ 7:00 am Sunday morning by a very large/loud boom truck replacing light bulbs just outside of the window, besides the outside noise disturbances, it was a joyous stay and I would not hesitate to stay again.
Pros:	Room 42" plasma TV
Cons:	Housekeepers that speak english, more slot payoffs
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kristen W. of on Apr-2007 Stayed at the Property - Apr-2007 The hotel was clean...however mirrors and neon lights are their only decorations. Not somewhere to take the kids, but would be fun with a bunch of friends. So tacky its fun.
Pros:	tackiness!
Cons:	updating
Recommended For:	Honeymoon/Romance Couples Singles

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Jul-2007 - Peppermille lows

Satisfaction Ratings
Room Quality:	Terrible
On-Site Dining:	Excellent
Facility Quality:	Bad
Activities:
Entertainment:
Quality of Service:	Terrible

Descriptive Property Review
Reviewed by Ed R. of Fairfield of CA US on Jul-2007 Stayed at the Property - Jul-2007 Skip Pepermill...go to Las Vegas!!! You could here road (construction) noise in the room 24 hours...windows were very thin, couldn't sleep at night then they tried to overcharge me for the room.
Pros:	dining
Cons:	hotel guest relations
Recommended For:	Singles

Descriptive Property Review
Reviewed by Paolo I. of ID USA on Jul-2007 Stayed at the Property - Jul-2007 The value of the separate wings with 42" TV is incredibile considering the offers. Constructions start early in the morning, but with ear plug that's not a problem . And everything else is perfect. Eaten at the SteakHouse that's actually a real restaurant with great food wine and service. Prices are aligned of course. Overall a great place for a stopover and close to Lake Tahoe.
Pros:	Room
Cons:	Complete construction all around
Recommended For:	Honeymoon/Romance Large Groups Seniors Couples Singles

Descriptive Property Review
Reviewed by Debbie N. of Ca U.S on Jul-2007 Stayed at the Property - Jul-2007 I stayed at the hotel on 7/04, checked out on the 7/05. Confirmed coming back on the 7/12. when I returned, they didn't have my reservation said it was for 6/12. since it was late 9.45 p.m. the only room was in a construction wing. I went up one elevator walked down the sky walk, up 5 stairs,up a elevator, walked across a dark parking lot up 5 stairs,took a elevater to my room.was afraid to leave again. plus was promised Ten dollars for slots, both nights ,never got them.was not happy, won't go back. I was hauling two suitcases. Thank for your listening ,Debbie Nelsen
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Sarah P. of Stockton of Ca on Jul-2007 Stayed at the Property - Jun-2007 My whole family had problems with the rooms. My friend had asked for a smoking room and she got a non smoking one. When they switched the window wouldn not open. My mom asked for a 2 bed room and got a one she also had to switch. My dads faucet kept turning itself on. My rooms toilet kept running and the airconditioning didn't work. All this had made everyone get ready in a mad dash and made me late for my own wedding, They were not helpful when we complained and the manager was supposed to call us back and never did. I will never stay there again.
Pros:	None
Cons:	Everything
Recommended For:

Descriptive Property Review
Reviewed by Corrina K. of Portland of OR USA on Jun-2007 Stayed at the Property - Jun-2007 We had no problem with the construction because we asked for a "mountain view." Some of the $500.00 in coupons are good only for future dates, and you have to get a "player's club" card to use them, but that's no big hassle. I liked the flat screen TVs in the casino that show scenery from all over the world. A better crowd than you get in downtown Reno. Fewer obnoxious yahoos.That in itself is worth it!
Pros:	Retro 80's rooms
Cons:	hard to find your way around
Recommended For:	Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Holly W. of Newnan of GA US on Jun-2007 Stayed at the Property - Jun-2007 I asked for non smoking they put me in a smoking room which I am very allergic to smoke. They could not move us until the next evening, by then I felt very bad. This hotel and casino is not easily manuevered. You got turned around alot, not marked very clear. We had to walk forever to get back and forth from the room to anywhere else we wanted to go. They had construction going on outside and workers started at 5:30 am. I believe hotel should havd offered a huge discount just for the inconvenience. I will not recommend this hotel to anyone.
Pros:	comfortable beds
Cons:	construction problems
Recommended For:

Descriptive Property Review
Reviewed by Ana M. of WA USA on Jun-2007 Stayed at the Property - May-2007 to get to the room you took an elevator to the third floor, walked across the sky bridge, up a half flight of stairs, took an elevator down a floor, walked to the end of the building, took an evelvator down 2 floors, walked OUTSIDE about a block arround a construction area (in the dark and on uneven ground), through a set of doors, up a half flight of stairs, up an elevator and to the end of the hall.....then construction noise starts at 7am, too early afer being up until 4 qm
Pros:	friendly employees
Cons:	hotel lay out
Recommended For:	Couples Singles

Descriptive Property Review
Reviewed by Harlan K. of Fairview Heights of IL USA on Jun-2007 Stayed at the Property - May-2007 Room was extremely noisy with the construction going on. Noise started at about 6AM.
Pros:	Price
Cons:	Noise
Recommended For:	Business

Descriptive Property Review
Reviewed by Julie J. of on May-2007 Stayed at the Property - May-2007 They were unable to get us the rooms we had requested. They promised to move us and after three moves in one day never could get us the rooms that we had requested. The manager was incredibly rude. Could use improving - service
Pros:
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by William M. of Longview of WA USA on May-2007 Stayed at the Property - May-2007 This was first time at Peppermill. We will stay their again (next trip)
Pros:	superior service
Cons:	pool
Recommended For:

Descriptive Property Review
Reviewed by Gerry A. of ca usa on May-2007 Stayed at the Property - May-2007 Low grade buffet, one of the poorest we,ve been to in the past 3 years. Disappointed in food quality & service.
Pros:	room
Cons:	buffet
Recommended For:

Descriptive Property Review
Reviewed by Laura K. of Lansing of MI USA on Apr-2007 Stayed at the Property - Apr-2007 Very clean hotel/casino, slots not as loose as they advertise, stayed for 11 days and not once was there any slot payoffs. Stayed in the Montego Bay wing 2204 very nice room, large dumpster directly under the window that staff used 24 hours a day that was quite disturbing, and was woken @ 7:00 am Sunday morning by a very large/loud boom truck replacing light bulbs just outside of the window, besides the outside noise disturbances, it was a joyous stay and I would not hesitate to stay again.
Pros:	Room 42" plasma TV
Cons:	Housekeepers that speak english, more slot payoffs
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kristen W. of on Apr-2007 Stayed at the Property - Apr-2007 The hotel was clean...however mirrors and neon lights are their only decorations. Not somewhere to take the kids, but would be fun with a bunch of friends. So tacky its fun.
Pros:	tackiness!
Cons:	updating
Recommended For:	Honeymoon/Romance Couples Singles

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Jul-2007 - Great Value

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:	Good
Facility Quality:	Good
Activities:	Average
Entertainment:	Excellent
Quality of Service:	Average

Descriptive Property Review
Reviewed by Paolo I. of ID USA on Jul-2007 Stayed at the Property - Jul-2007 The value of the separate wings with 42" TV is incredibile considering the offers. Constructions start early in the morning, but with ear plug that's not a problem . And everything else is perfect. Eaten at the SteakHouse that's actually a real restaurant with great food wine and service. Prices are aligned of course. Overall a great place for a stopover and close to Lake Tahoe.
Pros:	Room
Cons:	Complete construction all around
Recommended For:	Honeymoon/Romance Large Groups Seniors Couples Singles

Descriptive Property Review
Reviewed by Debbie N. of Ca U.S on Jul-2007 Stayed at the Property - Jul-2007 I stayed at the hotel on 7/04, checked out on the 7/05. Confirmed coming back on the 7/12. when I returned, they didn't have my reservation said it was for 6/12. since it was late 9.45 p.m. the only room was in a construction wing. I went up one elevator walked down the sky walk, up 5 stairs,up a elevator, walked across a dark parking lot up 5 stairs,took a elevater to my room.was afraid to leave again. plus was promised Ten dollars for slots, both nights ,never got them.was not happy, won't go back. I was hauling two suitcases. Thank for your listening ,Debbie Nelsen
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Sarah P. of Stockton of Ca on Jul-2007 Stayed at the Property - Jun-2007 My whole family had problems with the rooms. My friend had asked for a smoking room and she got a non smoking one. When they switched the window wouldn not open. My mom asked for a 2 bed room and got a one she also had to switch. My dads faucet kept turning itself on. My rooms toilet kept running and the airconditioning didn't work. All this had made everyone get ready in a mad dash and made me late for my own wedding, They were not helpful when we complained and the manager was supposed to call us back and never did. I will never stay there again.
Pros:	None
Cons:	Everything
Recommended For:

Descriptive Property Review
Reviewed by Corrina K. of Portland of OR USA on Jun-2007 Stayed at the Property - Jun-2007 We had no problem with the construction because we asked for a "mountain view." Some of the $500.00 in coupons are good only for future dates, and you have to get a "player's club" card to use them, but that's no big hassle. I liked the flat screen TVs in the casino that show scenery from all over the world. A better crowd than you get in downtown Reno. Fewer obnoxious yahoos.That in itself is worth it!
Pros:	Retro 80's rooms
Cons:	hard to find your way around
Recommended For:	Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Holly W. of Newnan of GA US on Jun-2007 Stayed at the Property - Jun-2007 I asked for non smoking they put me in a smoking room which I am very allergic to smoke. They could not move us until the next evening, by then I felt very bad. This hotel and casino is not easily manuevered. You got turned around alot, not marked very clear. We had to walk forever to get back and forth from the room to anywhere else we wanted to go. They had construction going on outside and workers started at 5:30 am. I believe hotel should havd offered a huge discount just for the inconvenience. I will not recommend this hotel to anyone.
Pros:	comfortable beds
Cons:	construction problems
Recommended For:

Descriptive Property Review
Reviewed by Ana M. of WA USA on Jun-2007 Stayed at the Property - May-2007 to get to the room you took an elevator to the third floor, walked across the sky bridge, up a half flight of stairs, took an elevator down a floor, walked to the end of the building, took an evelvator down 2 floors, walked OUTSIDE about a block arround a construction area (in the dark and on uneven ground), through a set of doors, up a half flight of stairs, up an elevator and to the end of the hall.....then construction noise starts at 7am, too early afer being up until 4 qm
Pros:	friendly employees
Cons:	hotel lay out
Recommended For:	Couples Singles

Descriptive Property Review
Reviewed by Harlan K. of Fairview Heights of IL USA on Jun-2007 Stayed at the Property - May-2007 Room was extremely noisy with the construction going on. Noise started at about 6AM.
Pros:	Price
Cons:	Noise
Recommended For:	Business

Descriptive Property Review
Reviewed by Julie J. of on May-2007 Stayed at the Property - May-2007 They were unable to get us the rooms we had requested. They promised to move us and after three moves in one day never could get us the rooms that we had requested. The manager was incredibly rude. Could use improving - service
Pros:
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by William M. of Longview of WA USA on May-2007 Stayed at the Property - May-2007 This was first time at Peppermill. We will stay their again (next trip)
Pros:	superior service
Cons:	pool
Recommended For:

Descriptive Property Review
Reviewed by Gerry A. of ca usa on May-2007 Stayed at the Property - May-2007 Low grade buffet, one of the poorest we,ve been to in the past 3 years. Disappointed in food quality & service.
Pros:	room
Cons:	buffet
Recommended For:

Descriptive Property Review
Reviewed by Laura K. of Lansing of MI USA on Apr-2007 Stayed at the Property - Apr-2007 Very clean hotel/casino, slots not as loose as they advertise, stayed for 11 days and not once was there any slot payoffs. Stayed in the Montego Bay wing 2204 very nice room, large dumpster directly under the window that staff used 24 hours a day that was quite disturbing, and was woken @ 7:00 am Sunday morning by a very large/loud boom truck replacing light bulbs just outside of the window, besides the outside noise disturbances, it was a joyous stay and I would not hesitate to stay again.
Pros:	Room 42" plasma TV
Cons:	Housekeepers that speak english, more slot payoffs
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kristen W. of on Apr-2007 Stayed at the Property - Apr-2007 The hotel was clean...however mirrors and neon lights are their only decorations. Not somewhere to take the kids, but would be fun with a bunch of friends. So tacky its fun.
Pros:	tackiness!
Cons:	updating
Recommended For:	Honeymoon/Romance Couples Singles

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Jul-2007 - Peppermill Hotel

Satisfaction Ratings
Room Quality:	Terrible
On-Site Dining:	Average
Facility Quality:
Activities:
Entertainment:
Quality of Service:	Terrible

Descriptive Property Review
Reviewed by Debbie N. of Ca U.S on Jul-2007 Stayed at the Property - Jul-2007 I stayed at the hotel on 7/04, checked out on the 7/05. Confirmed coming back on the 7/12. when I returned, they didn't have my reservation said it was for 6/12. since it was late 9.45 p.m. the only room was in a construction wing. I went up one elevator walked down the sky walk, up 5 stairs,up a elevator, walked across a dark parking lot up 5 stairs,took a elevater to my room.was afraid to leave again. plus was promised Ten dollars for slots, both nights ,never got them.was not happy, won't go back. I was hauling two suitcases. Thank for your listening ,Debbie Nelsen
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Sarah P. of Stockton of Ca on Jul-2007 Stayed at the Property - Jun-2007 My whole family had problems with the rooms. My friend had asked for a smoking room and she got a non smoking one. When they switched the window wouldn not open. My mom asked for a 2 bed room and got a one she also had to switch. My dads faucet kept turning itself on. My rooms toilet kept running and the airconditioning didn't work. All this had made everyone get ready in a mad dash and made me late for my own wedding, They were not helpful when we complained and the manager was supposed to call us back and never did. I will never stay there again.
Pros:	None
Cons:	Everything
Recommended For:

Descriptive Property Review
Reviewed by Corrina K. of Portland of OR USA on Jun-2007 Stayed at the Property - Jun-2007 We had no problem with the construction because we asked for a "mountain view." Some of the $500.00 in coupons are good only for future dates, and you have to get a "player's club" card to use them, but that's no big hassle. I liked the flat screen TVs in the casino that show scenery from all over the world. A better crowd than you get in downtown Reno. Fewer obnoxious yahoos.That in itself is worth it!
Pros:	Retro 80's rooms
Cons:	hard to find your way around
Recommended For:	Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Holly W. of Newnan of GA US on Jun-2007 Stayed at the Property - Jun-2007 I asked for non smoking they put me in a smoking room which I am very allergic to smoke. They could not move us until the next evening, by then I felt very bad. This hotel and casino is not easily manuevered. You got turned around alot, not marked very clear. We had to walk forever to get back and forth from the room to anywhere else we wanted to go. They had construction going on outside and workers started at 5:30 am. I believe hotel should havd offered a huge discount just for the inconvenience. I will not recommend this hotel to anyone.
Pros:	comfortable beds
Cons:	construction problems
Recommended For:

Descriptive Property Review
Reviewed by Ana M. of WA USA on Jun-2007 Stayed at the Property - May-2007 to get to the room you took an elevator to the third floor, walked across the sky bridge, up a half flight of stairs, took an elevator down a floor, walked to the end of the building, took an evelvator down 2 floors, walked OUTSIDE about a block arround a construction area (in the dark and on uneven ground), through a set of doors, up a half flight of stairs, up an elevator and to the end of the hall.....then construction noise starts at 7am, too early afer being up until 4 qm
Pros:	friendly employees
Cons:	hotel lay out
Recommended For:	Couples Singles

Descriptive Property Review
Reviewed by Harlan K. of Fairview Heights of IL USA on Jun-2007 Stayed at the Property - May-2007 Room was extremely noisy with the construction going on. Noise started at about 6AM.
Pros:	Price
Cons:	Noise
Recommended For:	Business

Descriptive Property Review
Reviewed by Julie J. of on May-2007 Stayed at the Property - May-2007 They were unable to get us the rooms we had requested. They promised to move us and after three moves in one day never could get us the rooms that we had requested. The manager was incredibly rude. Could use improving - service
Pros:
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by William M. of Longview of WA USA on May-2007 Stayed at the Property - May-2007 This was first time at Peppermill. We will stay their again (next trip)
Pros:	superior service
Cons:	pool
Recommended For:

Descriptive Property Review
Reviewed by Gerry A. of ca usa on May-2007 Stayed at the Property - May-2007 Low grade buffet, one of the poorest we,ve been to in the past 3 years. Disappointed in food quality & service.
Pros:	room
Cons:	buffet
Recommended For:

Descriptive Property Review
Reviewed by Laura K. of Lansing of MI USA on Apr-2007 Stayed at the Property - Apr-2007 Very clean hotel/casino, slots not as loose as they advertise, stayed for 11 days and not once was there any slot payoffs. Stayed in the Montego Bay wing 2204 very nice room, large dumpster directly under the window that staff used 24 hours a day that was quite disturbing, and was woken @ 7:00 am Sunday morning by a very large/loud boom truck replacing light bulbs just outside of the window, besides the outside noise disturbances, it was a joyous stay and I would not hesitate to stay again.
Pros:	Room 42" plasma TV
Cons:	Housekeepers that speak english, more slot payoffs
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kristen W. of on Apr-2007 Stayed at the Property - Apr-2007 The hotel was clean...however mirrors and neon lights are their only decorations. Not somewhere to take the kids, but would be fun with a bunch of friends. So tacky its fun.
Pros:	tackiness!
Cons:	updating
Recommended For:	Honeymoon/Romance Couples Singles

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Jun-2007 - Worst hotel experiance.

Satisfaction Ratings
Room Quality:	Average
On-Site Dining:
Facility Quality:
Activities:
Entertainment:	Terrible
Quality of Service:	Terrible

Descriptive Property Review
Reviewed by Sarah P. of Stockton of Ca on Jul-2007 Stayed at the Property - Jun-2007 My whole family had problems with the rooms. My friend had asked for a smoking room and she got a non smoking one. When they switched the window wouldn not open. My mom asked for a 2 bed room and got a one she also had to switch. My dads faucet kept turning itself on. My rooms toilet kept running and the airconditioning didn't work. All this had made everyone get ready in a mad dash and made me late for my own wedding, They were not helpful when we complained and the manager was supposed to call us back and never did. I will never stay there again.
Pros:	None
Cons:	Everything
Recommended For:

Descriptive Property Review
Reviewed by Corrina K. of Portland of OR USA on Jun-2007 Stayed at the Property - Jun-2007 We had no problem with the construction because we asked for a "mountain view." Some of the $500.00 in coupons are good only for future dates, and you have to get a "player's club" card to use them, but that's no big hassle. I liked the flat screen TVs in the casino that show scenery from all over the world. A better crowd than you get in downtown Reno. Fewer obnoxious yahoos.That in itself is worth it!
Pros:	Retro 80's rooms
Cons:	hard to find your way around
Recommended For:	Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Holly W. of Newnan of GA US on Jun-2007 Stayed at the Property - Jun-2007 I asked for non smoking they put me in a smoking room which I am very allergic to smoke. They could not move us until the next evening, by then I felt very bad. This hotel and casino is not easily manuevered. You got turned around alot, not marked very clear. We had to walk forever to get back and forth from the room to anywhere else we wanted to go. They had construction going on outside and workers started at 5:30 am. I believe hotel should havd offered a huge discount just for the inconvenience. I will not recommend this hotel to anyone.
Pros:	comfortable beds
Cons:	construction problems
Recommended For:

Descriptive Property Review
Reviewed by Ana M. of WA USA on Jun-2007 Stayed at the Property - May-2007 to get to the room you took an elevator to the third floor, walked across the sky bridge, up a half flight of stairs, took an elevator down a floor, walked to the end of the building, took an evelvator down 2 floors, walked OUTSIDE about a block arround a construction area (in the dark and on uneven ground), through a set of doors, up a half flight of stairs, up an elevator and to the end of the hall.....then construction noise starts at 7am, too early afer being up until 4 qm
Pros:	friendly employees
Cons:	hotel lay out
Recommended For:	Couples Singles

Descriptive Property Review
Reviewed by Harlan K. of Fairview Heights of IL USA on Jun-2007 Stayed at the Property - May-2007 Room was extremely noisy with the construction going on. Noise started at about 6AM.
Pros:	Price
Cons:	Noise
Recommended For:	Business

Descriptive Property Review
Reviewed by Julie J. of on May-2007 Stayed at the Property - May-2007 They were unable to get us the rooms we had requested. They promised to move us and after three moves in one day never could get us the rooms that we had requested. The manager was incredibly rude. Could use improving - service
Pros:
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by William M. of Longview of WA USA on May-2007 Stayed at the Property - May-2007 This was first time at Peppermill. We will stay their again (next trip)
Pros:	superior service
Cons:	pool
Recommended For:

Descriptive Property Review
Reviewed by Gerry A. of ca usa on May-2007 Stayed at the Property - May-2007 Low grade buffet, one of the poorest we,ve been to in the past 3 years. Disappointed in food quality & service.
Pros:	room
Cons:	buffet
Recommended For:

Descriptive Property Review
Reviewed by Laura K. of Lansing of MI USA on Apr-2007 Stayed at the Property - Apr-2007 Very clean hotel/casino, slots not as loose as they advertise, stayed for 11 days and not once was there any slot payoffs. Stayed in the Montego Bay wing 2204 very nice room, large dumpster directly under the window that staff used 24 hours a day that was quite disturbing, and was woken @ 7:00 am Sunday morning by a very large/loud boom truck replacing light bulbs just outside of the window, besides the outside noise disturbances, it was a joyous stay and I would not hesitate to stay again.
Pros:	Room 42" plasma TV
Cons:	Housekeepers that speak english, more slot payoffs
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kristen W. of on Apr-2007 Stayed at the Property - Apr-2007 The hotel was clean...however mirrors and neon lights are their only decorations. Not somewhere to take the kids, but would be fun with a bunch of friends. So tacky its fun.
Pros:	tackiness!
Cons:	updating
Recommended For:	Honeymoon/Romance Couples Singles

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Jun-2007 - Big room, wacky decor

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:	Average
Facility Quality:	Good
Activities:
Entertainment:	Good
Quality of Service:	Good

Descriptive Property Review
Reviewed by Corrina K. of Portland of OR USA on Jun-2007 Stayed at the Property - Jun-2007 We had no problem with the construction because we asked for a "mountain view." Some of the $500.00 in coupons are good only for future dates, and you have to get a "player's club" card to use them, but that's no big hassle. I liked the flat screen TVs in the casino that show scenery from all over the world. A better crowd than you get in downtown Reno. Fewer obnoxious yahoos.That in itself is worth it!
Pros:	Retro 80's rooms
Cons:	hard to find your way around
Recommended For:	Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Holly W. of Newnan of GA US on Jun-2007 Stayed at the Property - Jun-2007 I asked for non smoking they put me in a smoking room which I am very allergic to smoke. They could not move us until the next evening, by then I felt very bad. This hotel and casino is not easily manuevered. You got turned around alot, not marked very clear. We had to walk forever to get back and forth from the room to anywhere else we wanted to go. They had construction going on outside and workers started at 5:30 am. I believe hotel should havd offered a huge discount just for the inconvenience. I will not recommend this hotel to anyone.
Pros:	comfortable beds
Cons:	construction problems
Recommended For:

Descriptive Property Review
Reviewed by Ana M. of WA USA on Jun-2007 Stayed at the Property - May-2007 to get to the room you took an elevator to the third floor, walked across the sky bridge, up a half flight of stairs, took an elevator down a floor, walked to the end of the building, took an evelvator down 2 floors, walked OUTSIDE about a block arround a construction area (in the dark and on uneven ground), through a set of doors, up a half flight of stairs, up an elevator and to the end of the hall.....then construction noise starts at 7am, too early afer being up until 4 qm
Pros:	friendly employees
Cons:	hotel lay out
Recommended For:	Couples Singles

Descriptive Property Review
Reviewed by Harlan K. of Fairview Heights of IL USA on Jun-2007 Stayed at the Property - May-2007 Room was extremely noisy with the construction going on. Noise started at about 6AM.
Pros:	Price
Cons:	Noise
Recommended For:	Business

Descriptive Property Review
Reviewed by Julie J. of on May-2007 Stayed at the Property - May-2007 They were unable to get us the rooms we had requested. They promised to move us and after three moves in one day never could get us the rooms that we had requested. The manager was incredibly rude. Could use improving - service
Pros:
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by William M. of Longview of WA USA on May-2007 Stayed at the Property - May-2007 This was first time at Peppermill. We will stay their again (next trip)
Pros:	superior service
Cons:	pool
Recommended For:

Descriptive Property Review
Reviewed by Gerry A. of ca usa on May-2007 Stayed at the Property - May-2007 Low grade buffet, one of the poorest we,ve been to in the past 3 years. Disappointed in food quality & service.
Pros:	room
Cons:	buffet
Recommended For:

Descriptive Property Review
Reviewed by Laura K. of Lansing of MI USA on Apr-2007 Stayed at the Property - Apr-2007 Very clean hotel/casino, slots not as loose as they advertise, stayed for 11 days and not once was there any slot payoffs. Stayed in the Montego Bay wing 2204 very nice room, large dumpster directly under the window that staff used 24 hours a day that was quite disturbing, and was woken @ 7:00 am Sunday morning by a very large/loud boom truck replacing light bulbs just outside of the window, besides the outside noise disturbances, it was a joyous stay and I would not hesitate to stay again.
Pros:	Room 42" plasma TV
Cons:	Housekeepers that speak english, more slot payoffs
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kristen W. of on Apr-2007 Stayed at the Property - Apr-2007 The hotel was clean...however mirrors and neon lights are their only decorations. Not somewhere to take the kids, but would be fun with a bunch of friends. So tacky its fun.
Pros:	tackiness!
Cons:	updating
Recommended For:	Honeymoon/Romance Couples Singles

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Jun-2007 - hwaters

Satisfaction Ratings
Room Quality:	Average
On-Site Dining:	Good
Facility Quality:	Good
Activities:
Entertainment:
Quality of Service:	Bad

Descriptive Property Review
Reviewed by Holly W. of Newnan of GA US on Jun-2007 Stayed at the Property - Jun-2007 I asked for non smoking they put me in a smoking room which I am very allergic to smoke. They could not move us until the next evening, by then I felt very bad. This hotel and casino is not easily manuevered. You got turned around alot, not marked very clear. We had to walk forever to get back and forth from the room to anywhere else we wanted to go. They had construction going on outside and workers started at 5:30 am. I believe hotel should havd offered a huge discount just for the inconvenience. I will not recommend this hotel to anyone.
Pros:	comfortable beds
Cons:	construction problems
Recommended For:

Descriptive Property Review
Reviewed by Ana M. of WA USA on Jun-2007 Stayed at the Property - May-2007 to get to the room you took an elevator to the third floor, walked across the sky bridge, up a half flight of stairs, took an elevator down a floor, walked to the end of the building, took an evelvator down 2 floors, walked OUTSIDE about a block arround a construction area (in the dark and on uneven ground), through a set of doors, up a half flight of stairs, up an elevator and to the end of the hall.....then construction noise starts at 7am, too early afer being up until 4 qm
Pros:	friendly employees
Cons:	hotel lay out
Recommended For:	Couples Singles

Descriptive Property Review
Reviewed by Harlan K. of Fairview Heights of IL USA on Jun-2007 Stayed at the Property - May-2007 Room was extremely noisy with the construction going on. Noise started at about 6AM.
Pros:	Price
Cons:	Noise
Recommended For:	Business

Descriptive Property Review
Reviewed by Julie J. of on May-2007 Stayed at the Property - May-2007 They were unable to get us the rooms we had requested. They promised to move us and after three moves in one day never could get us the rooms that we had requested. The manager was incredibly rude. Could use improving - service
Pros:
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by William M. of Longview of WA USA on May-2007 Stayed at the Property - May-2007 This was first time at Peppermill. We will stay their again (next trip)
Pros:	superior service
Cons:	pool
Recommended For:

Descriptive Property Review
Reviewed by Gerry A. of ca usa on May-2007 Stayed at the Property - May-2007 Low grade buffet, one of the poorest we,ve been to in the past 3 years. Disappointed in food quality & service.
Pros:	room
Cons:	buffet
Recommended For:

Descriptive Property Review
Reviewed by Laura K. of Lansing of MI USA on Apr-2007 Stayed at the Property - Apr-2007 Very clean hotel/casino, slots not as loose as they advertise, stayed for 11 days and not once was there any slot payoffs. Stayed in the Montego Bay wing 2204 very nice room, large dumpster directly under the window that staff used 24 hours a day that was quite disturbing, and was woken @ 7:00 am Sunday morning by a very large/loud boom truck replacing light bulbs just outside of the window, besides the outside noise disturbances, it was a joyous stay and I would not hesitate to stay again.
Pros:	Room 42" plasma TV
Cons:	Housekeepers that speak english, more slot payoffs
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kristen W. of on Apr-2007 Stayed at the Property - Apr-2007 The hotel was clean...however mirrors and neon lights are their only decorations. Not somewhere to take the kids, but would be fun with a bunch of friends. So tacky its fun.
Pros:	tackiness!
Cons:	updating
Recommended For:	Honeymoon/Romance Couples Singles

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

May-2007 - worst room location EVER

Satisfaction Ratings
Room Quality:	Average
On-Site Dining:	Average
Facility Quality:	Average
Activities:
Entertainment:	Terrible
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Ana M. of WA USA on Jun-2007 Stayed at the Property - May-2007 to get to the room you took an elevator to the third floor, walked across the sky bridge, up a half flight of stairs, took an elevator down a floor, walked to the end of the building, took an evelvator down 2 floors, walked OUTSIDE about a block arround a construction area (in the dark and on uneven ground), through a set of doors, up a half flight of stairs, up an elevator and to the end of the hall.....then construction noise starts at 7am, too early afer being up until 4 qm
Pros:	friendly employees
Cons:	hotel lay out
Recommended For:	Couples Singles

Descriptive Property Review
Reviewed by Harlan K. of Fairview Heights of IL USA on Jun-2007 Stayed at the Property - May-2007 Room was extremely noisy with the construction going on. Noise started at about 6AM.
Pros:	Price
Cons:	Noise
Recommended For:	Business

Descriptive Property Review
Reviewed by Julie J. of on May-2007 Stayed at the Property - May-2007 They were unable to get us the rooms we had requested. They promised to move us and after three moves in one day never could get us the rooms that we had requested. The manager was incredibly rude. Could use improving - service
Pros:
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by William M. of Longview of WA USA on May-2007 Stayed at the Property - May-2007 This was first time at Peppermill. We will stay their again (next trip)
Pros:	superior service
Cons:	pool
Recommended For:

Descriptive Property Review
Reviewed by Gerry A. of ca usa on May-2007 Stayed at the Property - May-2007 Low grade buffet, one of the poorest we,ve been to in the past 3 years. Disappointed in food quality & service.
Pros:	room
Cons:	buffet
Recommended For:

Descriptive Property Review
Reviewed by Laura K. of Lansing of MI USA on Apr-2007 Stayed at the Property - Apr-2007 Very clean hotel/casino, slots not as loose as they advertise, stayed for 11 days and not once was there any slot payoffs. Stayed in the Montego Bay wing 2204 very nice room, large dumpster directly under the window that staff used 24 hours a day that was quite disturbing, and was woken @ 7:00 am Sunday morning by a very large/loud boom truck replacing light bulbs just outside of the window, besides the outside noise disturbances, it was a joyous stay and I would not hesitate to stay again.
Pros:	Room 42" plasma TV
Cons:	Housekeepers that speak english, more slot payoffs
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kristen W. of on Apr-2007 Stayed at the Property - Apr-2007 The hotel was clean...however mirrors and neon lights are their only decorations. Not somewhere to take the kids, but would be fun with a bunch of friends. So tacky its fun.
Pros:	tackiness!
Cons:	updating
Recommended For:	Honeymoon/Romance Couples Singles

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

May-2007 - Peppermill

Satisfaction Ratings
Room Quality:	Bad
On-Site Dining:	Average
Facility Quality:	Good
Activities:
Entertainment:
Quality of Service:	Good

Descriptive Property Review
Reviewed by Harlan K. of Fairview Heights of IL USA on Jun-2007 Stayed at the Property - May-2007 Room was extremely noisy with the construction going on. Noise started at about 6AM.
Pros:	Price
Cons:	Noise
Recommended For:	Business

Descriptive Property Review
Reviewed by Julie J. of on May-2007 Stayed at the Property - May-2007 They were unable to get us the rooms we had requested. They promised to move us and after three moves in one day never could get us the rooms that we had requested. The manager was incredibly rude. Could use improving - service
Pros:
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by William M. of Longview of WA USA on May-2007 Stayed at the Property - May-2007 This was first time at Peppermill. We will stay their again (next trip)
Pros:	superior service
Cons:	pool
Recommended For:

Descriptive Property Review
Reviewed by Gerry A. of ca usa on May-2007 Stayed at the Property - May-2007 Low grade buffet, one of the poorest we,ve been to in the past 3 years. Disappointed in food quality & service.
Pros:	room
Cons:	buffet
Recommended For:

Descriptive Property Review
Reviewed by Laura K. of Lansing of MI USA on Apr-2007 Stayed at the Property - Apr-2007 Very clean hotel/casino, slots not as loose as they advertise, stayed for 11 days and not once was there any slot payoffs. Stayed in the Montego Bay wing 2204 very nice room, large dumpster directly under the window that staff used 24 hours a day that was quite disturbing, and was woken @ 7:00 am Sunday morning by a very large/loud boom truck replacing light bulbs just outside of the window, besides the outside noise disturbances, it was a joyous stay and I would not hesitate to stay again.
Pros:	Room 42" plasma TV
Cons:	Housekeepers that speak english, more slot payoffs
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kristen W. of on Apr-2007 Stayed at the Property - Apr-2007 The hotel was clean...however mirrors and neon lights are their only decorations. Not somewhere to take the kids, but would be fun with a bunch of friends. So tacky its fun.
Pros:	tackiness!
Cons:	updating
Recommended For:	Honeymoon/Romance Couples Singles

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

May-2007 - unhappy trip

Satisfaction Ratings
Room Quality:	Bad
On-Site Dining:	Average
Facility Quality:	Average
Activities:
Entertainment:
Quality of Service:	Terrible

Descriptive Property Review
Reviewed by Julie J. of on May-2007 Stayed at the Property - May-2007 They were unable to get us the rooms we had requested. They promised to move us and after three moves in one day never could get us the rooms that we had requested. The manager was incredibly rude. Could use improving - service
Pros:
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by William M. of Longview of WA USA on May-2007 Stayed at the Property - May-2007 This was first time at Peppermill. We will stay their again (next trip)
Pros:	superior service
Cons:	pool
Recommended For:

Descriptive Property Review
Reviewed by Gerry A. of ca usa on May-2007 Stayed at the Property - May-2007 Low grade buffet, one of the poorest we,ve been to in the past 3 years. Disappointed in food quality & service.
Pros:	room
Cons:	buffet
Recommended For:

Descriptive Property Review
Reviewed by Laura K. of Lansing of MI USA on Apr-2007 Stayed at the Property - Apr-2007 Very clean hotel/casino, slots not as loose as they advertise, stayed for 11 days and not once was there any slot payoffs. Stayed in the Montego Bay wing 2204 very nice room, large dumpster directly under the window that staff used 24 hours a day that was quite disturbing, and was woken @ 7:00 am Sunday morning by a very large/loud boom truck replacing light bulbs just outside of the window, besides the outside noise disturbances, it was a joyous stay and I would not hesitate to stay again.
Pros:	Room 42" plasma TV
Cons:	Housekeepers that speak english, more slot payoffs
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kristen W. of on Apr-2007 Stayed at the Property - Apr-2007 The hotel was clean...however mirrors and neon lights are their only decorations. Not somewhere to take the kids, but would be fun with a bunch of friends. So tacky its fun.
Pros:	tackiness!
Cons:	updating
Recommended For:	Honeymoon/Romance Couples Singles

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

May-2007 - superior

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by William M. of Longview of WA USA on May-2007 Stayed at the Property - May-2007 This was first time at Peppermill. We will stay their again (next trip)
Pros:	superior service
Cons:	pool
Recommended For:

Descriptive Property Review
Reviewed by Gerry A. of ca usa on May-2007 Stayed at the Property - May-2007 Low grade buffet, one of the poorest we,ve been to in the past 3 years. Disappointed in food quality & service.
Pros:	room
Cons:	buffet
Recommended For:

Descriptive Property Review
Reviewed by Laura K. of Lansing of MI USA on Apr-2007 Stayed at the Property - Apr-2007 Very clean hotel/casino, slots not as loose as they advertise, stayed for 11 days and not once was there any slot payoffs. Stayed in the Montego Bay wing 2204 very nice room, large dumpster directly under the window that staff used 24 hours a day that was quite disturbing, and was woken @ 7:00 am Sunday morning by a very large/loud boom truck replacing light bulbs just outside of the window, besides the outside noise disturbances, it was a joyous stay and I would not hesitate to stay again.
Pros:	Room 42" plasma TV
Cons:	Housekeepers that speak english, more slot payoffs
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kristen W. of on Apr-2007 Stayed at the Property - Apr-2007 The hotel was clean...however mirrors and neon lights are their only decorations. Not somewhere to take the kids, but would be fun with a bunch of friends. So tacky its fun.
Pros:	tackiness!
Cons:	updating
Recommended For:	Honeymoon/Romance Couples Singles

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

May-2007 - Really Needs Help

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Gerry A. of ca usa on May-2007 Stayed at the Property - May-2007 Low grade buffet, one of the poorest we,ve been to in the past 3 years. Disappointed in food quality & service.
Pros:	room
Cons:	buffet
Recommended For:

Descriptive Property Review
Reviewed by Laura K. of Lansing of MI USA on Apr-2007 Stayed at the Property - Apr-2007 Very clean hotel/casino, slots not as loose as they advertise, stayed for 11 days and not once was there any slot payoffs. Stayed in the Montego Bay wing 2204 very nice room, large dumpster directly under the window that staff used 24 hours a day that was quite disturbing, and was woken @ 7:00 am Sunday morning by a very large/loud boom truck replacing light bulbs just outside of the window, besides the outside noise disturbances, it was a joyous stay and I would not hesitate to stay again.
Pros:	Room 42" plasma TV
Cons:	Housekeepers that speak english, more slot payoffs
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kristen W. of on Apr-2007 Stayed at the Property - Apr-2007 The hotel was clean...however mirrors and neon lights are their only decorations. Not somewhere to take the kids, but would be fun with a bunch of friends. So tacky its fun.
Pros:	tackiness!
Cons:	updating
Recommended For:	Honeymoon/Romance Couples Singles

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Apr-2007 - Move that dumpster!!

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:	Average
Facility Quality:	Excellent
Activities:
Entertainment:
Quality of Service:	Good

Descriptive Property Review
Reviewed by Laura K. of Lansing of MI USA on Apr-2007 Stayed at the Property - Apr-2007 Very clean hotel/casino, slots not as loose as they advertise, stayed for 11 days and not once was there any slot payoffs. Stayed in the Montego Bay wing 2204 very nice room, large dumpster directly under the window that staff used 24 hours a day that was quite disturbing, and was woken @ 7:00 am Sunday morning by a very large/loud boom truck replacing light bulbs just outside of the window, besides the outside noise disturbances, it was a joyous stay and I would not hesitate to stay again.
Pros:	Room 42" plasma TV
Cons:	Housekeepers that speak english, more slot payoffs
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kristen W. of on Apr-2007 Stayed at the Property - Apr-2007 The hotel was clean...however mirrors and neon lights are their only decorations. Not somewhere to take the kids, but would be fun with a bunch of friends. So tacky its fun.
Pros:	tackiness!
Cons:	updating
Recommended For:	Honeymoon/Romance Couples Singles

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Apr-2007 - tacky!!!

Satisfaction Ratings
Room Quality:	Bad
On-Site Dining:	Good
Facility Quality:	Good
Activities:	Average
Entertainment:	Average
Quality of Service:	Good

Descriptive Property Review
Reviewed by Kristen W. of on Apr-2007 Stayed at the Property - Apr-2007 The hotel was clean...however mirrors and neon lights are their only decorations. Not somewhere to take the kids, but would be fun with a bunch of friends. So tacky its fun.
Pros:	tackiness!
Cons:	updating
Recommended For:	Honeymoon/Romance Couples Singles

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Mar-2007 - The Best Reno has

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Linda B. of Ia USA on Apr-2007 Stayed at the Property - Mar-2007 We were extremely pleased with the Peppermill. All hotel staff were friendly and accomodating. Casino was very clean as were all the restrooms.
Pros:	casino
Cons:	pool under construction
Recommended For:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Mar-2007 - Good Trip

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Nancy H. of Hamilton of OH USA on Mar-2007 Stayed at the Property - Mar-2007 We stayed in the new Montarey Wing which was great - clean, new, flat screen TVs, etc. View was the construction going on, but that fascinated my husband. The food was quite expensive at this hotel.
Pros:	Clean
Cons:	None
Recommended For:

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Mar-2007 - Great Service!!!

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:	Good
Facility Quality:
Activities:	Excellent
Entertainment:	Good
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Josh J. of Elkhorn of WI on Mar-2007 Stayed at the Property - Mar-2007 We were in Reno for a week for the USBC National Tournament. The rooms and the hotel in general had a pretty funky decor that was pretty painful on the eyes. But the rooms were very nice, the dealers were awesome, and the service overall was top notch. We never had a problem getting our whole group to the bowling stadium including all of our equipment. Shuttle driver made a trip back specifically for us after a show at another hotel. Only complaint is that construction goes almost 24 hours a day.
Pros:	Dealers
Cons:	Decor
Recommended For:	Honeymoon/Romance Students Couples

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Mar-2007 - disappointed

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Jim T. of PA USA on Apr-2007 Stayed at the Property - Mar-2007 I stayed at the Peppermill last year,and I was pleased. This year was different and disappointing. The parking lot construction was beside my room, and I was awakend at 5:30 am when a backhoe was started outside my window. When I complained, I was given another room but locked out of a room until after 4 pm. It really took 8 hours to get another room ready while my luggage was kept at the desk? Very disappointing with no compensation for the inconvenience. Beware!
Pros:	cleanliness
Cons:	staff efficiency
Recommended For:

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Mar-2007 - girls weekend

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:	Good
Facility Quality:	Good
Activities:
Entertainment:	Good
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by jade f. of wenatchee of wa us on May-2007 Stayed at the Property - Mar-2007 We had so much fun. We had ventured out of the hotel one of the days during the trip, seriously could not get back fast enough. Great drink service and loose slots. Even came home with money. Already planning the next trip.
Pros:	casino
Cons:	coffee in the rooms
Recommended For:	Active/Adventure Singles

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Feb-2007 - At least it was a bed

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Carlos G. of on Feb-2007 Stayed at the Property - Feb-2007 I heard the P-Mill was a nice place, but what a disappointment. the place is run down, our "non-smoking" room was NOT and the place is such an example of tacky casino from the 70's, but not in a good way.
Pros:	relatively inexpensive
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Feb-2007 - Reno Trip

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by James P. of Paradise of CA United States on Feb-2007 Stayed at the Property - Feb-2007 That is the first time at a casino in Reno. I look forward to going back.
Pros:	rooms
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Jan-2007 - Nice, but needs new decorating

Satisfaction Ratings
Room Quality:	Average
On-Site Dining:	Excellent
Facility Quality:
Activities:
Entertainment:
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by John H. of San Diego of CA US on Feb-2007 Stayed at the Property - Jan-2007 We were very impressed with this hotel. The staff was excellent and very friendly. The rooms in the tower were nice. The casino could use better ventilation and redecorating. All the lights and mirrors were at bit much. Overall we would stay here again.
Pros:	Staff
Cons:	Outdated decor
Recommended For:	Seniors Couples

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Jan-2007 - Nice Place to Stay

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:
Facility Quality:	Good
Activities:
Entertainment:
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Marianne W. of Medford of OR US on May-2007 Stayed at the Property - Jan-2007 Room was very nice and there was easy access from the parking lot. A lot less traffic congestion around the hotel. We would definitely stay here again.
Pros:	Parking
Cons:	Lots of Construction
Recommended For:	Families Seniors Couples

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Dec-2006 - Nasty, Dirty Place to Stay

Satisfaction Ratings
Room Quality:	Terrible
On-Site Dining:	Average
Facility Quality:	Terrible
Activities:
Entertainment:	Bad
Quality of Service:	Terrible

Descriptive Property Review
Reviewed by Amy B. of Denton of TX USA on Jan-2007 Stayed at the Property - Dec-2006 We found a used "personal item" under the bed the first night and grapes in the couch on the second. The staff was difficult to find if you needed anything, the place has a dated decor (it screams skin flick with the heavy use of mirrors in the rooms, the color choices, and whirlpool tubs in the middle of some rooms), and the staff's standards in regards to customer service are low.
Pros:	Food Service and Bar Staff
Cons:	Everything Else
Recommended For:

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Oct-2006 - You get what you pay for!

Satisfaction Ratings
Room Quality:	Terrible
On-Site Dining:	Good
Facility Quality:	Average
Activities:	Average
Entertainment:	Average
Quality of Service:	Average

Descriptive Property Review
Reviewed by Kate m. of scottsdale of az usa on Oct-2006 Stayed at the Property - Oct-2006 I am a business traveler and expect more than the usual, but I can not stay here again. I had bugs in my room and it was not clean. There is no coffee pot as well, something that could have been rectified years ago. I paid $*, but have stayed at much nicer rooms for same price in RENO.
Pros:	The restaurants
Cons:	Rooms need renovating, not clean
Recommended For:	Seniors

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Oct-2006 - Hotel Review

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Matt A. of Jacksonville of FL United States on Oct-2006 Stayed at the Property - Oct-2006 The hotel was great with the exception of the construction taking place. Didn't have hot water for one of the four nights which also ran into the next day, late morning. The hotel is currently doing a $300 million dollar expansion that will be completely amazing once completed. Definitely would recommend the hotel especially once construction is complete.
Pros:	Plasma TV in room
Cons:	complete construction
Recommended For:

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Sep-2006 - Pretty Good

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:	Average
Facility Quality:
Activities:
Entertainment:
Quality of Service:	Average

Descriptive Property Review
Reviewed by Steve P. of Dallas of TX usa on Oct-2006 Stayed at the Property - Sep-2006 Room was recently redecorated, big screen TV, good place to take your 'niece'. BIG casino.
Pros:	casino
Cons:	parking
Recommended For:	Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Sep-2006 - Excellent

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by James L. of Wa USA on Oct-2006 Stayed at the Property - Sep-2006 Our room was wonderful, service in restaurants terrific, and all personell very helpful.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Sep-2006 - Peppermill

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Carolyn F. of Sandy of Ut on Sep-2006 Stayed at the Property - Sep-2006 It was very nice and clean
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles

Jul-2006 - Great Hotel !

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:	Excellent
Facility Quality:	Excellent
Activities:	Excellent
Entertainment:	Excellent
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Wayne W. of Knoxville of Tn USA on Mar-2007 Stayed at the Property - Jul-2006 I love the futuristic decor in this hotel. I have stayed her twice & plan on staying here every visit to Reno. I enjoy the Peppermill coffee shop. The room was clean & gives a good view of the city. It's also just far enough away from the downtown area of Reno to avoid the crowds. I love this hotel !
Pros:	The decor
Cons:	They need movie channels on their in-room TV
Recommended For:	Business Active/Adventure Singles