Compare Rates: Reno Hotels

There are no environmental reviews at this time. You can help empower the public to choose Green! If you have stayed at Best Western Plus Airport Plaza Hotel recently please add a Green Review General Property Reviews Expand Listings click on happyface icon or review title to expand, click again to contract. Feb-2008 - close to airport

Satisfaction Ratings
Room Quality:	Average
On-Site Dining:	Good
Facility Quality:	Good
Activities:
Entertainment:
Quality of Service:	Good

Descriptive Property Review
Reviewed by sharon k. of on Feb-2008 Stayed at the Property - Feb-2008 Quiet and close to airport
Pros:
Cons:
Recommended For:	Business Seniors Singles

Descriptive Property Review
Reviewed by Cynthia G. of Loveland, CO USA on Sep-2007 Stayed at the Property - Sep-2007 All of the front desk people are rude and unhelpful. The pop machines didn't work. The maids stole my CD player, but somehow managed to return the CD, but only when I called to inquire about it. Very sketchy! DON'T GO HERE!!!!!
Pros:	access to the airport is within minutes
Cons:	EVERYTHING
Recommended For:	Families

Descriptive Property Review
Reviewed by Jeff P. of on Sep-2007 Stayed at the Property - Sep-2007 Fantastic experience! We got to check in early, which is always a plus. The room was good size and clean. Staff was friendly and helpful. The food on site was SUPER, well prepared and alot of it. A good choice.
Pros:	close to airport
Cons:	nothing
Recommended For:	Families Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Robert M. of Sacramento of CA USA on May-2007 Stayed at the Property - May-2007 An attendant at the front desk was rude to multiple parties. Nothing important to me worked. The treadmill (and other exercise equipment) was broken, the blender at the bar did not work properly. I could never get the WiFi to work with MS Vista. I called their WiFi helpdesk 3 times (got through only once) and was on hold a total of 110 minutes. They told me the problem was with the hotel's router. A hair dryer had to be replaced. The breakfast we had was an anorexic's delight. Our members of our party, which as stayed here multiple times, will not return.
Pros:	Clean
Cons:	Customer Service
Recommended For:

Descriptive Property Review
Reviewed by Keith P. of Annandale of VA US on Mar-2007 Stayed at the Property - Mar-2007 Shuttle picked me up within minutes of my call and the driver helped me take my luggagge and ski gear to my room. WiFi in the room was great. Restaurant food and service was excellent. Very friendly and helpful staff. I will stay there again.
Pros:	Friendly Staff
Cons:	Age Showing
Recommended For:	Families Business Seniors Couples

Sep-2007 - DON'T STAY HERE

Satisfaction Ratings
Room Quality:	Terrible
On-Site Dining:	Bad
Facility Quality:	Bad
Activities:	Average
Entertainment:	Terrible
Quality of Service:	Terrible

Descriptive Property Review
Reviewed by Cynthia G. of Loveland, CO USA on Sep-2007 Stayed at the Property - Sep-2007 All of the front desk people are rude and unhelpful. The pop machines didn't work. The maids stole my CD player, but somehow managed to return the CD, but only when I called to inquire about it. Very sketchy! DON'T GO HERE!!!!!
Pros:	access to the airport is within minutes
Cons:	EVERYTHING
Recommended For:	Families

Descriptive Property Review
Reviewed by Jeff P. of on Sep-2007 Stayed at the Property - Sep-2007 Fantastic experience! We got to check in early, which is always a plus. The room was good size and clean. Staff was friendly and helpful. The food on site was SUPER, well prepared and alot of it. A good choice.
Pros:	close to airport
Cons:	nothing
Recommended For:	Families Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Robert M. of Sacramento of CA USA on May-2007 Stayed at the Property - May-2007 An attendant at the front desk was rude to multiple parties. Nothing important to me worked. The treadmill (and other exercise equipment) was broken, the blender at the bar did not work properly. I could never get the WiFi to work with MS Vista. I called their WiFi helpdesk 3 times (got through only once) and was on hold a total of 110 minutes. They told me the problem was with the hotel's router. A hair dryer had to be replaced. The breakfast we had was an anorexic's delight. Our members of our party, which as stayed here multiple times, will not return.
Pros:	Clean
Cons:	Customer Service
Recommended For:

Descriptive Property Review
Reviewed by Keith P. of Annandale of VA US on Mar-2007 Stayed at the Property - Mar-2007 Shuttle picked me up within minutes of my call and the driver helped me take my luggagge and ski gear to my room. WiFi in the room was great. Restaurant food and service was excellent. Very friendly and helpful staff. I will stay there again.
Pros:	Friendly Staff
Cons:	Age Showing
Recommended For:	Families Business Seniors Couples

Sep-2007 - Our Stay.

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:	Excellent
Facility Quality:	Average
Activities:	Average
Entertainment:	Bad
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Jeff P. of on Sep-2007 Stayed at the Property - Sep-2007 Fantastic experience! We got to check in early, which is always a plus. The room was good size and clean. Staff was friendly and helpful. The food on site was SUPER, well prepared and alot of it. A good choice.
Pros:	close to airport
Cons:	nothing
Recommended For:	Families Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Robert M. of Sacramento of CA USA on May-2007 Stayed at the Property - May-2007 An attendant at the front desk was rude to multiple parties. Nothing important to me worked. The treadmill (and other exercise equipment) was broken, the blender at the bar did not work properly. I could never get the WiFi to work with MS Vista. I called their WiFi helpdesk 3 times (got through only once) and was on hold a total of 110 minutes. They told me the problem was with the hotel's router. A hair dryer had to be replaced. The breakfast we had was an anorexic's delight. Our members of our party, which as stayed here multiple times, will not return.
Pros:	Clean
Cons:	Customer Service
Recommended For:

Descriptive Property Review
Reviewed by Keith P. of Annandale of VA US on Mar-2007 Stayed at the Property - Mar-2007 Shuttle picked me up within minutes of my call and the driver helped me take my luggagge and ski gear to my room. WiFi in the room was great. Restaurant food and service was excellent. Very friendly and helpful staff. I will stay there again.
Pros:	Friendly Staff
Cons:	Age Showing
Recommended For:	Families Business Seniors Couples

May-2007 - I'll Never Return

Satisfaction Ratings
Room Quality:	Average
On-Site Dining:	Bad
Facility Quality:
Activities:	Terrible
Entertainment:
Quality of Service:	Terrible

Descriptive Property Review
Reviewed by Robert M. of Sacramento of CA USA on May-2007 Stayed at the Property - May-2007 An attendant at the front desk was rude to multiple parties. Nothing important to me worked. The treadmill (and other exercise equipment) was broken, the blender at the bar did not work properly. I could never get the WiFi to work with MS Vista. I called their WiFi helpdesk 3 times (got through only once) and was on hold a total of 110 minutes. They told me the problem was with the hotel's router. A hair dryer had to be replaced. The breakfast we had was an anorexic's delight. Our members of our party, which as stayed here multiple times, will not return.
Pros:	Clean
Cons:	Customer Service
Recommended For:

Descriptive Property Review
Reviewed by Keith P. of Annandale of VA US on Mar-2007 Stayed at the Property - Mar-2007 Shuttle picked me up within minutes of my call and the driver helped me take my luggagge and ski gear to my room. WiFi in the room was great. Restaurant food and service was excellent. Very friendly and helpful staff. I will stay there again.
Pros:	Friendly Staff
Cons:	Age Showing
Recommended For:	Families Business Seniors Couples

Mar-2007 - Friendly and Convenient

Satisfaction Ratings
Room Quality:	Average
On-Site Dining:	Excellent
Facility Quality:	Good
Activities:
Entertainment:	Good
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Keith P. of Annandale of VA US on Mar-2007 Stayed at the Property - Mar-2007 Shuttle picked me up within minutes of my call and the driver helped me take my luggagge and ski gear to my room. WiFi in the room was great. Restaurant food and service was excellent. Very friendly and helpful staff. I will stay there again.
Pros:	Friendly Staff
Cons:	Age Showing
Recommended For:	Families Business Seniors Couples