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407 North Virgina Street - Reno - Nevada


There are no environmental reviews at this time. You can help empower the public to choose Green! If you have stayed at Silver Legacy Resort Casino recently please add a Green Review General Property Reviews Expand Listings click on happyface icon or review title to expand, click again to contract. Feb-2008 - Good Times
Satisfaction Ratings
Room Quality: Average
On-Site Dining: Good
Facility Quality: Good
Activities:
Entertainment: Excellent
Quality of Service: Average
Descriptive Property Review
Reviewed by Charles M. of Elk Grove, Ca US on Feb-2008
Stayed at the Property - Feb-2008

My wife and I have stayed here before. The room we got was a little old(needed upgrades). Only negative was we had to call twice to recieve extra towels.

Pros: Closeness to other casinos
Cons: smoke smell
Recommended For: Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Ernestine H. of Sacramento, CA on Feb-2008
Stayed at the Property - Feb-2008

Stayed for two nights and really never left! We ventured to Circus Circus once, but quickly turned around! Has everything you need. Very friendly front & bell desk. Allowed us to check in 4 hrs early with no problem. Clean facility. Would have liked to see more ?regular? poker tables (may have had more Pai Gow poker tables due to Chinese New Years celebrations). Close to everything; directly connects with El Dorado & Circus Circus. Glad I didn?t book Atlantis or Peppermill- they?re on the other end of town! Silver Legacy right in the heart of all the action!

Pros: It?s connected to Circus Circus & El Dorado
Cons: the buffet
Recommended For: Families Honeymoon/Romance Large Groups Seniors Couples
Descriptive Property Review
Reviewed by Gilbert R. of Fremont, CA United States on Feb-2008
Stayed at the Property - Feb-2008

Most of the time I try to stay at the Silver Lagacey or the Eldorado hotels. I like the rooms the restraunts, most of all Sterlings at the Sliver Lagacey.

Pros:
Cons:
Recommended For: Honeymoon/Romance Large Groups Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Ralph .M. A. of Fl Good ole USA on Jul-2007
Stayed at the Property - Jul-2007

My wife and I were on a recent vacation, and stayed at the Silver Legacy in Reno. We use Travel agent quite often, and of course checked ratings of hotels. The Silver Legacy turned out to be a great choice. The rooms were clean, staff excellent and the casino was fantastic. Not one surley employee in the bunch. Service was excellent! The only downside, was room service trays in the hallways for great lengths of time and the halls were never vacumed during our entire stay. We did tell one employee who seemed to be a supervisor, but nothing was ever done?

Pros: It was all good
Cons: Cleanliness of halls
Recommended For: Couples
Descriptive Property Review
Reviewed by john b. of ut usa on Jul-2007
Stayed at the Property - Jul-2007

We had a great view, the room was clean and well appointed. This hotel was an excellent value, only bad part was the pool was not heated.

Pros: room/view
Cons: pool
Recommended For: Business Students Couples Singles
Descriptive Property Review
Reviewed by mark n. of ca usa on Jul-2007
Stayed at the Property - Jul-2007

paint peeling in one room, mold in bathroom of other. Carpet and room in general looked old/wornCould use improving - rooms

Pros:
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Carolyne A. of CA USA on Jul-2007
Stayed at the Property - Jul-2007

I have been to Reno a few times in the past but had never stayed at the Silver Legacy. The casino seems to be one of the better ones there so we decided to give it a try; now I know how they lure people in. The rooms were absolutely disgusting. Very dingy, the beds were awful, it stunk, I was afraid to walk barefoot. Honestly, if you are looking for a place to go and relax, don't plan on doing it in your room. You have to be pretty drunk to risk putting your head on that pillow. If you don't care about cleanliness, save some money and stay at the cheap hotel down the street.

Pros: Casino
Cons: ROOMS!
Recommended For: Large Groups Students
Descriptive Property Review
Reviewed by k M. of of ca USA on Jun-2007
Stayed at the Property - Jun-2007

Check in was quick and smooth. It was a sold out hotel so it was a good thing that we had the reservations. Room was nice, clean and big enough for the four of us. Quiet rooms and solid floors.

Pros: connection to other casinos
Cons: nothing we saw.
Recommended For: Families Business Couples
Descriptive Property Review
Reviewed by Randi L. of IN USA on Jun-2007
Stayed at the Property - May-2007

king reservation. Called for approved non smoking Upon arrival, king smoking. clerk said no problem, then said, "this is travel agency...we have no other king rooms." room too smoky. called desk. Repeated no other king room. Called travel agency to activate guarantee... 3 attempts later, Austin (40 minutes on cell)...told us pack up-go back to desk -for king non smoking. We went to get key - got to room. it was a double/double. re-Contacted Travelocity 48 minutes later, told we would be contacted with another room. No contact/reciprocation made... 3day stay - not upholding guarantee?

Pros: food
Cons: rservations/accommodarions
Recommended For: Students
Descriptive Property Review
Reviewed by Jack B. of San Francisco of CA USA on May-2007
Stayed at the Property - May-2007

From the uncomfortable, dingy rooms (AWFUL beds, didn't sleep at all for 3 nights--mattresses were oddly rock hard and lumpy at the same time) to the inedible food (AVOID the Sedona Cafe), to the postage stamp-sized swimming pool, this was one of the worst hotels I've stayed at in recent memory. Overworked, angry employees. Stingy comp structure.

Pros: Security
Cons: Everything else
Recommended For: Students
Descriptive Property Review
Reviewed by Ariel l. of Los Angeles of CA USA on May-2007
Stayed at the Property - May-2007

With all the travel needs one wants the Silver Legacy in Reno recieved a 10+. Rate was fair, however I would have liked it lower for a mid-week rate, but all in all it was very nice. we always stay at this hotel when in the Eastern Sierra for fly fishing. There was a guard at the entrace to the elevators who checks your room key, thus slowing down interlopers. Our room was on the 23 floor, not a 'left over' on the lower noisier floors like some hotels. We had a non-smoking room with King size bed and the rate included valet parking. A class act all the way.

Pros: spotless rooms, professional registration
Cons: Lower rate
Recommended For:
Descriptive Property Review
Reviewed by thomas g. of west allis of wi usa on May-2007
Stayed at the Property - May-2007

food was good but i thought the room was dingy

Pros: casino
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Robert K. of Commerce City of Co Adams on May-2007
Stayed at the Property - May-2007

the trip went vert well, When I arrived at the airport i had no problems checking in.the flight went well and when I arrived in reno my bags were waiting for me. the hotel shuttle pick me up and took mestright to the hotel. check in took a short time even though the line was long the hotel had enough staff to handle the load. My room was clean and fresh and was ready when I arrived. the appereance of the hotel was beatiful and very clean.

Pros: very helpful
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by TAMMY B. of st. louis of mo united states on May-2007
Stayed at the Property - May-2007

first time to reno, it was all great the hotel, the casino's, the room service, the people. i would go back in a flash and would stay at the same hotel. i read the rooms were small, not true, perfect size and rich looking. i would recommend it to anyone.

Pros: rich looking
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Janis L. of Camano Island of WA on May-2007
Stayed at the Property - May-2007

My husband and I booked a 4 day stay for a quick get a way. We were in a superior suite on the 34th floor. Room was nice, including the jacuzzi. Housekeeping needs a little improvement. They cleaned our room ok three out of four days. On that day, room was only partially cleaned, coffee pot and cups were left dirty, empty water bottles left on nightstands. Called down to complain, they sent up packaged coffee, but never offered to clean room.

Pros: GOOD FOOD & DRINKS
Cons: ROOM CLEANING
Recommended For:
Descriptive Property Review
Reviewed by Debra M. of Seatle of Wa USA on Apr-2007
Stayed at the Property - Apr-2007

Booked the Silver Legacy because we had stayed here the first day it opened and loved it, boy, how things have changed! The first room we had, the toilet leaked, and were given another room. That room, the heat didn't work, only air! Had to call the desk 3 times to get it fixed, and refixed. Housekeeping didn't replace fresh glasses and left the dirty ones in the room. Ice machine didn't work on the 26th floor. The front desk staff had a bad attitude at check-in. We told the clerk at check in it was our anniversary, but not even a happy anniversary. I'll be staying at the X next time!

Pros: lobby
Cons: mintaining rooms
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Feb-2008 - Never had to leave!
Satisfaction Ratings
Room Quality: Good
On-Site Dining: Good
Facility Quality: Excellent
Activities:
Entertainment: Excellent
Quality of Service: Excellent
Descriptive Property Review
Reviewed by Ernestine H. of Sacramento, CA on Feb-2008
Stayed at the Property - Feb-2008

Stayed for two nights and really never left! We ventured to Circus Circus once, but quickly turned around! Has everything you need. Very friendly front & bell desk. Allowed us to check in 4 hrs early with no problem. Clean facility. Would have liked to see more ?regular? poker tables (may have had more Pai Gow poker tables due to Chinese New Years celebrations). Close to everything; directly connects with El Dorado & Circus Circus. Glad I didn?t book Atlantis or Peppermill- they?re on the other end of town! Silver Legacy right in the heart of all the action!

Pros: It?s connected to Circus Circus & El Dorado
Cons: the buffet
Recommended For: Families Honeymoon/Romance Large Groups Seniors Couples
Descriptive Property Review
Reviewed by Gilbert R. of Fremont, CA United States on Feb-2008
Stayed at the Property - Feb-2008

Most of the time I try to stay at the Silver Lagacey or the Eldorado hotels. I like the rooms the restraunts, most of all Sterlings at the Sliver Lagacey.

Pros:
Cons:
Recommended For: Honeymoon/Romance Large Groups Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Ralph .M. A. of Fl Good ole USA on Jul-2007
Stayed at the Property - Jul-2007

My wife and I were on a recent vacation, and stayed at the Silver Legacy in Reno. We use Travel agent quite often, and of course checked ratings of hotels. The Silver Legacy turned out to be a great choice. The rooms were clean, staff excellent and the casino was fantastic. Not one surley employee in the bunch. Service was excellent! The only downside, was room service trays in the hallways for great lengths of time and the halls were never vacumed during our entire stay. We did tell one employee who seemed to be a supervisor, but nothing was ever done?

Pros: It was all good
Cons: Cleanliness of halls
Recommended For: Couples
Descriptive Property Review
Reviewed by john b. of ut usa on Jul-2007
Stayed at the Property - Jul-2007

We had a great view, the room was clean and well appointed. This hotel was an excellent value, only bad part was the pool was not heated.

Pros: room/view
Cons: pool
Recommended For: Business Students Couples Singles
Descriptive Property Review
Reviewed by mark n. of ca usa on Jul-2007
Stayed at the Property - Jul-2007

paint peeling in one room, mold in bathroom of other. Carpet and room in general looked old/wornCould use improving - rooms

Pros:
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Carolyne A. of CA USA on Jul-2007
Stayed at the Property - Jul-2007

I have been to Reno a few times in the past but had never stayed at the Silver Legacy. The casino seems to be one of the better ones there so we decided to give it a try; now I know how they lure people in. The rooms were absolutely disgusting. Very dingy, the beds were awful, it stunk, I was afraid to walk barefoot. Honestly, if you are looking for a place to go and relax, don't plan on doing it in your room. You have to be pretty drunk to risk putting your head on that pillow. If you don't care about cleanliness, save some money and stay at the cheap hotel down the street.

Pros: Casino
Cons: ROOMS!
Recommended For: Large Groups Students
Descriptive Property Review
Reviewed by k M. of of ca USA on Jun-2007
Stayed at the Property - Jun-2007

Check in was quick and smooth. It was a sold out hotel so it was a good thing that we had the reservations. Room was nice, clean and big enough for the four of us. Quiet rooms and solid floors.

Pros: connection to other casinos
Cons: nothing we saw.
Recommended For: Families Business Couples
Descriptive Property Review
Reviewed by Randi L. of IN USA on Jun-2007
Stayed at the Property - May-2007

king reservation. Called for approved non smoking Upon arrival, king smoking. clerk said no problem, then said, "this is travel agency...we have no other king rooms." room too smoky. called desk. Repeated no other king room. Called travel agency to activate guarantee... 3 attempts later, Austin (40 minutes on cell)...told us pack up-go back to desk -for king non smoking. We went to get key - got to room. it was a double/double. re-Contacted Travelocity 48 minutes later, told we would be contacted with another room. No contact/reciprocation made... 3day stay - not upholding guarantee?

Pros: food
Cons: rservations/accommodarions
Recommended For: Students
Descriptive Property Review
Reviewed by Jack B. of San Francisco of CA USA on May-2007
Stayed at the Property - May-2007

From the uncomfortable, dingy rooms (AWFUL beds, didn't sleep at all for 3 nights--mattresses were oddly rock hard and lumpy at the same time) to the inedible food (AVOID the Sedona Cafe), to the postage stamp-sized swimming pool, this was one of the worst hotels I've stayed at in recent memory. Overworked, angry employees. Stingy comp structure.

Pros: Security
Cons: Everything else
Recommended For: Students
Descriptive Property Review
Reviewed by Ariel l. of Los Angeles of CA USA on May-2007
Stayed at the Property - May-2007

With all the travel needs one wants the Silver Legacy in Reno recieved a 10+. Rate was fair, however I would have liked it lower for a mid-week rate, but all in all it was very nice. we always stay at this hotel when in the Eastern Sierra for fly fishing. There was a guard at the entrace to the elevators who checks your room key, thus slowing down interlopers. Our room was on the 23 floor, not a 'left over' on the lower noisier floors like some hotels. We had a non-smoking room with King size bed and the rate included valet parking. A class act all the way.

Pros: spotless rooms, professional registration
Cons: Lower rate
Recommended For:
Descriptive Property Review
Reviewed by thomas g. of west allis of wi usa on May-2007
Stayed at the Property - May-2007

food was good but i thought the room was dingy

Pros: casino
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Robert K. of Commerce City of Co Adams on May-2007
Stayed at the Property - May-2007

the trip went vert well, When I arrived at the airport i had no problems checking in.the flight went well and when I arrived in reno my bags were waiting for me. the hotel shuttle pick me up and took mestright to the hotel. check in took a short time even though the line was long the hotel had enough staff to handle the load. My room was clean and fresh and was ready when I arrived. the appereance of the hotel was beatiful and very clean.

Pros: very helpful
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by TAMMY B. of st. louis of mo united states on May-2007
Stayed at the Property - May-2007

first time to reno, it was all great the hotel, the casino's, the room service, the people. i would go back in a flash and would stay at the same hotel. i read the rooms were small, not true, perfect size and rich looking. i would recommend it to anyone.

Pros: rich looking
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Janis L. of Camano Island of WA on May-2007
Stayed at the Property - May-2007

My husband and I booked a 4 day stay for a quick get a way. We were in a superior suite on the 34th floor. Room was nice, including the jacuzzi. Housekeeping needs a little improvement. They cleaned our room ok three out of four days. On that day, room was only partially cleaned, coffee pot and cups were left dirty, empty water bottles left on nightstands. Called down to complain, they sent up packaged coffee, but never offered to clean room.

Pros: GOOD FOOD & DRINKS
Cons: ROOM CLEANING
Recommended For:
Descriptive Property Review
Reviewed by Debra M. of Seatle of Wa USA on Apr-2007
Stayed at the Property - Apr-2007

Booked the Silver Legacy because we had stayed here the first day it opened and loved it, boy, how things have changed! The first room we had, the toilet leaked, and were given another room. That room, the heat didn't work, only air! Had to call the desk 3 times to get it fixed, and refixed. Housekeeping didn't replace fresh glasses and left the dirty ones in the room. Ice machine didn't work on the 26th floor. The front desk staff had a bad attitude at check-in. We told the clerk at check in it was our anniversary, but not even a happy anniversary. I'll be staying at the X next time!

Pros: lobby
Cons: mintaining rooms
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Feb-2008 - Excellent
Satisfaction Ratings
Room Quality: Good
On-Site Dining: Good
Facility Quality: Good
Activities: Good
Entertainment: Bad
Quality of Service: Excellent
Descriptive Property Review
Reviewed by Gilbert R. of Fremont, CA United States on Feb-2008
Stayed at the Property - Feb-2008

Most of the time I try to stay at the Silver Lagacey or the Eldorado hotels. I like the rooms the restraunts, most of all Sterlings at the Sliver Lagacey.

Pros:
Cons:
Recommended For: Honeymoon/Romance Large Groups Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Ralph .M. A. of Fl Good ole USA on Jul-2007
Stayed at the Property - Jul-2007

My wife and I were on a recent vacation, and stayed at the Silver Legacy in Reno. We use Travel agent quite often, and of course checked ratings of hotels. The Silver Legacy turned out to be a great choice. The rooms were clean, staff excellent and the casino was fantastic. Not one surley employee in the bunch. Service was excellent! The only downside, was room service trays in the hallways for great lengths of time and the halls were never vacumed during our entire stay. We did tell one employee who seemed to be a supervisor, but nothing was ever done?

Pros: It was all good
Cons: Cleanliness of halls
Recommended For: Couples
Descriptive Property Review
Reviewed by john b. of ut usa on Jul-2007
Stayed at the Property - Jul-2007

We had a great view, the room was clean and well appointed. This hotel was an excellent value, only bad part was the pool was not heated.

Pros: room/view
Cons: pool
Recommended For: Business Students Couples Singles
Descriptive Property Review
Reviewed by mark n. of ca usa on Jul-2007
Stayed at the Property - Jul-2007

paint peeling in one room, mold in bathroom of other. Carpet and room in general looked old/wornCould use improving - rooms

Pros:
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Carolyne A. of CA USA on Jul-2007
Stayed at the Property - Jul-2007

I have been to Reno a few times in the past but had never stayed at the Silver Legacy. The casino seems to be one of the better ones there so we decided to give it a try; now I know how they lure people in. The rooms were absolutely disgusting. Very dingy, the beds were awful, it stunk, I was afraid to walk barefoot. Honestly, if you are looking for a place to go and relax, don't plan on doing it in your room. You have to be pretty drunk to risk putting your head on that pillow. If you don't care about cleanliness, save some money and stay at the cheap hotel down the street.

Pros: Casino
Cons: ROOMS!
Recommended For: Large Groups Students
Descriptive Property Review
Reviewed by k M. of of ca USA on Jun-2007
Stayed at the Property - Jun-2007

Check in was quick and smooth. It was a sold out hotel so it was a good thing that we had the reservations. Room was nice, clean and big enough for the four of us. Quiet rooms and solid floors.

Pros: connection to other casinos
Cons: nothing we saw.
Recommended For: Families Business Couples
Descriptive Property Review
Reviewed by Randi L. of IN USA on Jun-2007
Stayed at the Property - May-2007

king reservation. Called for approved non smoking Upon arrival, king smoking. clerk said no problem, then said, "this is travel agency...we have no other king rooms." room too smoky. called desk. Repeated no other king room. Called travel agency to activate guarantee... 3 attempts later, Austin (40 minutes on cell)...told us pack up-go back to desk -for king non smoking. We went to get key - got to room. it was a double/double. re-Contacted Travelocity 48 minutes later, told we would be contacted with another room. No contact/reciprocation made... 3day stay - not upholding guarantee?

Pros: food
Cons: rservations/accommodarions
Recommended For: Students
Descriptive Property Review
Reviewed by Jack B. of San Francisco of CA USA on May-2007
Stayed at the Property - May-2007

From the uncomfortable, dingy rooms (AWFUL beds, didn't sleep at all for 3 nights--mattresses were oddly rock hard and lumpy at the same time) to the inedible food (AVOID the Sedona Cafe), to the postage stamp-sized swimming pool, this was one of the worst hotels I've stayed at in recent memory. Overworked, angry employees. Stingy comp structure.

Pros: Security
Cons: Everything else
Recommended For: Students
Descriptive Property Review
Reviewed by Ariel l. of Los Angeles of CA USA on May-2007
Stayed at the Property - May-2007

With all the travel needs one wants the Silver Legacy in Reno recieved a 10+. Rate was fair, however I would have liked it lower for a mid-week rate, but all in all it was very nice. we always stay at this hotel when in the Eastern Sierra for fly fishing. There was a guard at the entrace to the elevators who checks your room key, thus slowing down interlopers. Our room was on the 23 floor, not a 'left over' on the lower noisier floors like some hotels. We had a non-smoking room with King size bed and the rate included valet parking. A class act all the way.

Pros: spotless rooms, professional registration
Cons: Lower rate
Recommended For:
Descriptive Property Review
Reviewed by thomas g. of west allis of wi usa on May-2007
Stayed at the Property - May-2007

food was good but i thought the room was dingy

Pros: casino
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Robert K. of Commerce City of Co Adams on May-2007
Stayed at the Property - May-2007

the trip went vert well, When I arrived at the airport i had no problems checking in.the flight went well and when I arrived in reno my bags were waiting for me. the hotel shuttle pick me up and took mestright to the hotel. check in took a short time even though the line was long the hotel had enough staff to handle the load. My room was clean and fresh and was ready when I arrived. the appereance of the hotel was beatiful and very clean.

Pros: very helpful
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by TAMMY B. of st. louis of mo united states on May-2007
Stayed at the Property - May-2007

first time to reno, it was all great the hotel, the casino's, the room service, the people. i would go back in a flash and would stay at the same hotel. i read the rooms were small, not true, perfect size and rich looking. i would recommend it to anyone.

Pros: rich looking
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Janis L. of Camano Island of WA on May-2007
Stayed at the Property - May-2007

My husband and I booked a 4 day stay for a quick get a way. We were in a superior suite on the 34th floor. Room was nice, including the jacuzzi. Housekeeping needs a little improvement. They cleaned our room ok three out of four days. On that day, room was only partially cleaned, coffee pot and cups were left dirty, empty water bottles left on nightstands. Called down to complain, they sent up packaged coffee, but never offered to clean room.

Pros: GOOD FOOD & DRINKS
Cons: ROOM CLEANING
Recommended For:
Descriptive Property Review
Reviewed by Debra M. of Seatle of Wa USA on Apr-2007
Stayed at the Property - Apr-2007

Booked the Silver Legacy because we had stayed here the first day it opened and loved it, boy, how things have changed! The first room we had, the toilet leaked, and were given another room. That room, the heat didn't work, only air! Had to call the desk 3 times to get it fixed, and refixed. Housekeeping didn't replace fresh glasses and left the dirty ones in the room. Ice machine didn't work on the 26th floor. The front desk staff had a bad attitude at check-in. We told the clerk at check in it was our anniversary, but not even a happy anniversary. I'll be staying at the X next time!

Pros: lobby
Cons: mintaining rooms
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Jul-2007 - Our stay at the Silver Legacy
Satisfaction Ratings
Room Quality: Excellent
On-Site Dining: Good
Facility Quality: Average
Activities:
Entertainment: Good
Quality of Service: Excellent
Descriptive Property Review
Reviewed by Ralph .M. A. of Fl Good ole USA on Jul-2007
Stayed at the Property - Jul-2007

My wife and I were on a recent vacation, and stayed at the Silver Legacy in Reno. We use Travel agent quite often, and of course checked ratings of hotels. The Silver Legacy turned out to be a great choice. The rooms were clean, staff excellent and the casino was fantastic. Not one surley employee in the bunch. Service was excellent! The only downside, was room service trays in the hallways for great lengths of time and the halls were never vacumed during our entire stay. We did tell one employee who seemed to be a supervisor, but nothing was ever done?

Pros: It was all good
Cons: Cleanliness of halls
Recommended For: Couples
Descriptive Property Review
Reviewed by john b. of ut usa on Jul-2007
Stayed at the Property - Jul-2007

We had a great view, the room was clean and well appointed. This hotel was an excellent value, only bad part was the pool was not heated.

Pros: room/view
Cons: pool
Recommended For: Business Students Couples Singles
Descriptive Property Review
Reviewed by mark n. of ca usa on Jul-2007
Stayed at the Property - Jul-2007

paint peeling in one room, mold in bathroom of other. Carpet and room in general looked old/wornCould use improving - rooms

Pros:
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Carolyne A. of CA USA on Jul-2007
Stayed at the Property - Jul-2007

I have been to Reno a few times in the past but had never stayed at the Silver Legacy. The casino seems to be one of the better ones there so we decided to give it a try; now I know how they lure people in. The rooms were absolutely disgusting. Very dingy, the beds were awful, it stunk, I was afraid to walk barefoot. Honestly, if you are looking for a place to go and relax, don't plan on doing it in your room. You have to be pretty drunk to risk putting your head on that pillow. If you don't care about cleanliness, save some money and stay at the cheap hotel down the street.

Pros: Casino
Cons: ROOMS!
Recommended For: Large Groups Students
Descriptive Property Review
Reviewed by k M. of of ca USA on Jun-2007
Stayed at the Property - Jun-2007

Check in was quick and smooth. It was a sold out hotel so it was a good thing that we had the reservations. Room was nice, clean and big enough for the four of us. Quiet rooms and solid floors.

Pros: connection to other casinos
Cons: nothing we saw.
Recommended For: Families Business Couples
Descriptive Property Review
Reviewed by Randi L. of IN USA on Jun-2007
Stayed at the Property - May-2007

king reservation. Called for approved non smoking Upon arrival, king smoking. clerk said no problem, then said, "this is travel agency...we have no other king rooms." room too smoky. called desk. Repeated no other king room. Called travel agency to activate guarantee... 3 attempts later, Austin (40 minutes on cell)...told us pack up-go back to desk -for king non smoking. We went to get key - got to room. it was a double/double. re-Contacted Travelocity 48 minutes later, told we would be contacted with another room. No contact/reciprocation made... 3day stay - not upholding guarantee?

Pros: food
Cons: rservations/accommodarions
Recommended For: Students
Descriptive Property Review
Reviewed by Jack B. of San Francisco of CA USA on May-2007
Stayed at the Property - May-2007

From the uncomfortable, dingy rooms (AWFUL beds, didn't sleep at all for 3 nights--mattresses were oddly rock hard and lumpy at the same time) to the inedible food (AVOID the Sedona Cafe), to the postage stamp-sized swimming pool, this was one of the worst hotels I've stayed at in recent memory. Overworked, angry employees. Stingy comp structure.

Pros: Security
Cons: Everything else
Recommended For: Students
Descriptive Property Review
Reviewed by Ariel l. of Los Angeles of CA USA on May-2007
Stayed at the Property - May-2007

With all the travel needs one wants the Silver Legacy in Reno recieved a 10+. Rate was fair, however I would have liked it lower for a mid-week rate, but all in all it was very nice. we always stay at this hotel when in the Eastern Sierra for fly fishing. There was a guard at the entrace to the elevators who checks your room key, thus slowing down interlopers. Our room was on the 23 floor, not a 'left over' on the lower noisier floors like some hotels. We had a non-smoking room with King size bed and the rate included valet parking. A class act all the way.

Pros: spotless rooms, professional registration
Cons: Lower rate
Recommended For:
Descriptive Property Review
Reviewed by thomas g. of west allis of wi usa on May-2007
Stayed at the Property - May-2007

food was good but i thought the room was dingy

Pros: casino
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Robert K. of Commerce City of Co Adams on May-2007
Stayed at the Property - May-2007

the trip went vert well, When I arrived at the airport i had no problems checking in.the flight went well and when I arrived in reno my bags were waiting for me. the hotel shuttle pick me up and took mestright to the hotel. check in took a short time even though the line was long the hotel had enough staff to handle the load. My room was clean and fresh and was ready when I arrived. the appereance of the hotel was beatiful and very clean.

Pros: very helpful
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by TAMMY B. of st. louis of mo united states on May-2007
Stayed at the Property - May-2007

first time to reno, it was all great the hotel, the casino's, the room service, the people. i would go back in a flash and would stay at the same hotel. i read the rooms were small, not true, perfect size and rich looking. i would recommend it to anyone.

Pros: rich looking
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Janis L. of Camano Island of WA on May-2007
Stayed at the Property - May-2007

My husband and I booked a 4 day stay for a quick get a way. We were in a superior suite on the 34th floor. Room was nice, including the jacuzzi. Housekeeping needs a little improvement. They cleaned our room ok three out of four days. On that day, room was only partially cleaned, coffee pot and cups were left dirty, empty water bottles left on nightstands. Called down to complain, they sent up packaged coffee, but never offered to clean room.

Pros: GOOD FOOD & DRINKS
Cons: ROOM CLEANING
Recommended For:
Descriptive Property Review
Reviewed by Debra M. of Seatle of Wa USA on Apr-2007
Stayed at the Property - Apr-2007

Booked the Silver Legacy because we had stayed here the first day it opened and loved it, boy, how things have changed! The first room we had, the toilet leaked, and were given another room. That room, the heat didn't work, only air! Had to call the desk 3 times to get it fixed, and refixed. Housekeeping didn't replace fresh glasses and left the dirty ones in the room. Ice machine didn't work on the 26th floor. The front desk staff had a bad attitude at check-in. We told the clerk at check in it was our anniversary, but not even a happy anniversary. I'll be staying at the X next time!

Pros: lobby
Cons: mintaining rooms
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Jul-2007 - clean and cheap
Satisfaction Ratings
Room Quality: Good
On-Site Dining:
Facility Quality:
Activities: Bad
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by john b. of ut usa on Jul-2007
Stayed at the Property - Jul-2007

We had a great view, the room was clean and well appointed. This hotel was an excellent value, only bad part was the pool was not heated.

Pros: room/view
Cons: pool
Recommended For: Business Students Couples Singles
Descriptive Property Review
Reviewed by mark n. of ca usa on Jul-2007
Stayed at the Property - Jul-2007

paint peeling in one room, mold in bathroom of other. Carpet and room in general looked old/wornCould use improving - rooms

Pros:
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Carolyne A. of CA USA on Jul-2007
Stayed at the Property - Jul-2007

I have been to Reno a few times in the past but had never stayed at the Silver Legacy. The casino seems to be one of the better ones there so we decided to give it a try; now I know how they lure people in. The rooms were absolutely disgusting. Very dingy, the beds were awful, it stunk, I was afraid to walk barefoot. Honestly, if you are looking for a place to go and relax, don't plan on doing it in your room. You have to be pretty drunk to risk putting your head on that pillow. If you don't care about cleanliness, save some money and stay at the cheap hotel down the street.

Pros: Casino
Cons: ROOMS!
Recommended For: Large Groups Students
Descriptive Property Review
Reviewed by k M. of of ca USA on Jun-2007
Stayed at the Property - Jun-2007

Check in was quick and smooth. It was a sold out hotel so it was a good thing that we had the reservations. Room was nice, clean and big enough for the four of us. Quiet rooms and solid floors.

Pros: connection to other casinos
Cons: nothing we saw.
Recommended For: Families Business Couples
Descriptive Property Review
Reviewed by Randi L. of IN USA on Jun-2007
Stayed at the Property - May-2007

king reservation. Called for approved non smoking Upon arrival, king smoking. clerk said no problem, then said, "this is travel agency...we have no other king rooms." room too smoky. called desk. Repeated no other king room. Called travel agency to activate guarantee... 3 attempts later, Austin (40 minutes on cell)...told us pack up-go back to desk -for king non smoking. We went to get key - got to room. it was a double/double. re-Contacted Travelocity 48 minutes later, told we would be contacted with another room. No contact/reciprocation made... 3day stay - not upholding guarantee?

Pros: food
Cons: rservations/accommodarions
Recommended For: Students
Descriptive Property Review
Reviewed by Jack B. of San Francisco of CA USA on May-2007
Stayed at the Property - May-2007

From the uncomfortable, dingy rooms (AWFUL beds, didn't sleep at all for 3 nights--mattresses were oddly rock hard and lumpy at the same time) to the inedible food (AVOID the Sedona Cafe), to the postage stamp-sized swimming pool, this was one of the worst hotels I've stayed at in recent memory. Overworked, angry employees. Stingy comp structure.

Pros: Security
Cons: Everything else
Recommended For: Students
Descriptive Property Review
Reviewed by Ariel l. of Los Angeles of CA USA on May-2007
Stayed at the Property - May-2007

With all the travel needs one wants the Silver Legacy in Reno recieved a 10+. Rate was fair, however I would have liked it lower for a mid-week rate, but all in all it was very nice. we always stay at this hotel when in the Eastern Sierra for fly fishing. There was a guard at the entrace to the elevators who checks your room key, thus slowing down interlopers. Our room was on the 23 floor, not a 'left over' on the lower noisier floors like some hotels. We had a non-smoking room with King size bed and the rate included valet parking. A class act all the way.

Pros: spotless rooms, professional registration
Cons: Lower rate
Recommended For:
Descriptive Property Review
Reviewed by thomas g. of west allis of wi usa on May-2007
Stayed at the Property - May-2007

food was good but i thought the room was dingy

Pros: casino
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Robert K. of Commerce City of Co Adams on May-2007
Stayed at the Property - May-2007

the trip went vert well, When I arrived at the airport i had no problems checking in.the flight went well and when I arrived in reno my bags were waiting for me. the hotel shuttle pick me up and took mestright to the hotel. check in took a short time even though the line was long the hotel had enough staff to handle the load. My room was clean and fresh and was ready when I arrived. the appereance of the hotel was beatiful and very clean.

Pros: very helpful
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by TAMMY B. of st. louis of mo united states on May-2007
Stayed at the Property - May-2007

first time to reno, it was all great the hotel, the casino's, the room service, the people. i would go back in a flash and would stay at the same hotel. i read the rooms were small, not true, perfect size and rich looking. i would recommend it to anyone.

Pros: rich looking
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Janis L. of Camano Island of WA on May-2007
Stayed at the Property - May-2007

My husband and I booked a 4 day stay for a quick get a way. We were in a superior suite on the 34th floor. Room was nice, including the jacuzzi. Housekeeping needs a little improvement. They cleaned our room ok three out of four days. On that day, room was only partially cleaned, coffee pot and cups were left dirty, empty water bottles left on nightstands. Called down to complain, they sent up packaged coffee, but never offered to clean room.

Pros: GOOD FOOD & DRINKS
Cons: ROOM CLEANING
Recommended For:
Descriptive Property Review
Reviewed by Debra M. of Seatle of Wa USA on Apr-2007
Stayed at the Property - Apr-2007

Booked the Silver Legacy because we had stayed here the first day it opened and loved it, boy, how things have changed! The first room we had, the toilet leaked, and were given another room. That room, the heat didn't work, only air! Had to call the desk 3 times to get it fixed, and refixed. Housekeeping didn't replace fresh glasses and left the dirty ones in the room. Ice machine didn't work on the 26th floor. The front desk staff had a bad attitude at check-in. We told the clerk at check in it was our anniversary, but not even a happy anniversary. I'll be staying at the X next time!

Pros: lobby
Cons: mintaining rooms
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Jul-2007 - mold in rooms
Satisfaction Ratings
Room Quality: Bad
On-Site Dining: Good
Facility Quality: Average
Activities:
Entertainment: Good
Quality of Service: Good
Descriptive Property Review
Reviewed by mark n. of ca usa on Jul-2007
Stayed at the Property - Jul-2007

paint peeling in one room, mold in bathroom of other. Carpet and room in general looked old/wornCould use improving - rooms

Pros:
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Carolyne A. of CA USA on Jul-2007
Stayed at the Property - Jul-2007

I have been to Reno a few times in the past but had never stayed at the Silver Legacy. The casino seems to be one of the better ones there so we decided to give it a try; now I know how they lure people in. The rooms were absolutely disgusting. Very dingy, the beds were awful, it stunk, I was afraid to walk barefoot. Honestly, if you are looking for a place to go and relax, don't plan on doing it in your room. You have to be pretty drunk to risk putting your head on that pillow. If you don't care about cleanliness, save some money and stay at the cheap hotel down the street.

Pros: Casino
Cons: ROOMS!
Recommended For: Large Groups Students
Descriptive Property Review
Reviewed by k M. of of ca USA on Jun-2007
Stayed at the Property - Jun-2007

Check in was quick and smooth. It was a sold out hotel so it was a good thing that we had the reservations. Room was nice, clean and big enough for the four of us. Quiet rooms and solid floors.

Pros: connection to other casinos
Cons: nothing we saw.
Recommended For: Families Business Couples
Descriptive Property Review
Reviewed by Randi L. of IN USA on Jun-2007
Stayed at the Property - May-2007

king reservation. Called for approved non smoking Upon arrival, king smoking. clerk said no problem, then said, "this is travel agency...we have no other king rooms." room too smoky. called desk. Repeated no other king room. Called travel agency to activate guarantee... 3 attempts later, Austin (40 minutes on cell)...told us pack up-go back to desk -for king non smoking. We went to get key - got to room. it was a double/double. re-Contacted Travelocity 48 minutes later, told we would be contacted with another room. No contact/reciprocation made... 3day stay - not upholding guarantee?

Pros: food
Cons: rservations/accommodarions
Recommended For: Students
Descriptive Property Review
Reviewed by Jack B. of San Francisco of CA USA on May-2007
Stayed at the Property - May-2007

From the uncomfortable, dingy rooms (AWFUL beds, didn't sleep at all for 3 nights--mattresses were oddly rock hard and lumpy at the same time) to the inedible food (AVOID the Sedona Cafe), to the postage stamp-sized swimming pool, this was one of the worst hotels I've stayed at in recent memory. Overworked, angry employees. Stingy comp structure.

Pros: Security
Cons: Everything else
Recommended For: Students
Descriptive Property Review
Reviewed by Ariel l. of Los Angeles of CA USA on May-2007
Stayed at the Property - May-2007

With all the travel needs one wants the Silver Legacy in Reno recieved a 10+. Rate was fair, however I would have liked it lower for a mid-week rate, but all in all it was very nice. we always stay at this hotel when in the Eastern Sierra for fly fishing. There was a guard at the entrace to the elevators who checks your room key, thus slowing down interlopers. Our room was on the 23 floor, not a 'left over' on the lower noisier floors like some hotels. We had a non-smoking room with King size bed and the rate included valet parking. A class act all the way.

Pros: spotless rooms, professional registration
Cons: Lower rate
Recommended For:
Descriptive Property Review
Reviewed by thomas g. of west allis of wi usa on May-2007
Stayed at the Property - May-2007

food was good but i thought the room was dingy

Pros: casino
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Robert K. of Commerce City of Co Adams on May-2007
Stayed at the Property - May-2007

the trip went vert well, When I arrived at the airport i had no problems checking in.the flight went well and when I arrived in reno my bags were waiting for me. the hotel shuttle pick me up and took mestright to the hotel. check in took a short time even though the line was long the hotel had enough staff to handle the load. My room was clean and fresh and was ready when I arrived. the appereance of the hotel was beatiful and very clean.

Pros: very helpful
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by TAMMY B. of st. louis of mo united states on May-2007
Stayed at the Property - May-2007

first time to reno, it was all great the hotel, the casino's, the room service, the people. i would go back in a flash and would stay at the same hotel. i read the rooms were small, not true, perfect size and rich looking. i would recommend it to anyone.

Pros: rich looking
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Janis L. of Camano Island of WA on May-2007
Stayed at the Property - May-2007

My husband and I booked a 4 day stay for a quick get a way. We were in a superior suite on the 34th floor. Room was nice, including the jacuzzi. Housekeeping needs a little improvement. They cleaned our room ok three out of four days. On that day, room was only partially cleaned, coffee pot and cups were left dirty, empty water bottles left on nightstands. Called down to complain, they sent up packaged coffee, but never offered to clean room.

Pros: GOOD FOOD & DRINKS
Cons: ROOM CLEANING
Recommended For:
Descriptive Property Review
Reviewed by Debra M. of Seatle of Wa USA on Apr-2007
Stayed at the Property - Apr-2007

Booked the Silver Legacy because we had stayed here the first day it opened and loved it, boy, how things have changed! The first room we had, the toilet leaked, and were given another room. That room, the heat didn't work, only air! Had to call the desk 3 times to get it fixed, and refixed. Housekeeping didn't replace fresh glasses and left the dirty ones in the room. Ice machine didn't work on the 26th floor. The front desk staff had a bad attitude at check-in. We told the clerk at check in it was our anniversary, but not even a happy anniversary. I'll be staying at the X next time!

Pros: lobby
Cons: mintaining rooms
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Jul-2007 - Bring your own pillow!
Satisfaction Ratings
Room Quality: Terrible
On-Site Dining: Bad
Facility Quality: Good
Activities: Terrible
Entertainment: Average
Quality of Service: Terrible
Descriptive Property Review
Reviewed by Carolyne A. of CA USA on Jul-2007
Stayed at the Property - Jul-2007

I have been to Reno a few times in the past but had never stayed at the Silver Legacy. The casino seems to be one of the better ones there so we decided to give it a try; now I know how they lure people in. The rooms were absolutely disgusting. Very dingy, the beds were awful, it stunk, I was afraid to walk barefoot. Honestly, if you are looking for a place to go and relax, don't plan on doing it in your room. You have to be pretty drunk to risk putting your head on that pillow. If you don't care about cleanliness, save some money and stay at the cheap hotel down the street.

Pros: Casino
Cons: ROOMS!
Recommended For: Large Groups Students
Descriptive Property Review
Reviewed by k M. of of ca USA on Jun-2007
Stayed at the Property - Jun-2007

Check in was quick and smooth. It was a sold out hotel so it was a good thing that we had the reservations. Room was nice, clean and big enough for the four of us. Quiet rooms and solid floors.

Pros: connection to other casinos
Cons: nothing we saw.
Recommended For: Families Business Couples
Descriptive Property Review
Reviewed by Randi L. of IN USA on Jun-2007
Stayed at the Property - May-2007

king reservation. Called for approved non smoking Upon arrival, king smoking. clerk said no problem, then said, "this is travel agency...we have no other king rooms." room too smoky. called desk. Repeated no other king room. Called travel agency to activate guarantee... 3 attempts later, Austin (40 minutes on cell)...told us pack up-go back to desk -for king non smoking. We went to get key - got to room. it was a double/double. re-Contacted Travelocity 48 minutes later, told we would be contacted with another room. No contact/reciprocation made... 3day stay - not upholding guarantee?

Pros: food
Cons: rservations/accommodarions
Recommended For: Students
Descriptive Property Review
Reviewed by Jack B. of San Francisco of CA USA on May-2007
Stayed at the Property - May-2007

From the uncomfortable, dingy rooms (AWFUL beds, didn't sleep at all for 3 nights--mattresses were oddly rock hard and lumpy at the same time) to the inedible food (AVOID the Sedona Cafe), to the postage stamp-sized swimming pool, this was one of the worst hotels I've stayed at in recent memory. Overworked, angry employees. Stingy comp structure.

Pros: Security
Cons: Everything else
Recommended For: Students
Descriptive Property Review
Reviewed by Ariel l. of Los Angeles of CA USA on May-2007
Stayed at the Property - May-2007

With all the travel needs one wants the Silver Legacy in Reno recieved a 10+. Rate was fair, however I would have liked it lower for a mid-week rate, but all in all it was very nice. we always stay at this hotel when in the Eastern Sierra for fly fishing. There was a guard at the entrace to the elevators who checks your room key, thus slowing down interlopers. Our room was on the 23 floor, not a 'left over' on the lower noisier floors like some hotels. We had a non-smoking room with King size bed and the rate included valet parking. A class act all the way.

Pros: spotless rooms, professional registration
Cons: Lower rate
Recommended For:
Descriptive Property Review
Reviewed by thomas g. of west allis of wi usa on May-2007
Stayed at the Property - May-2007

food was good but i thought the room was dingy

Pros: casino
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Robert K. of Commerce City of Co Adams on May-2007
Stayed at the Property - May-2007

the trip went vert well, When I arrived at the airport i had no problems checking in.the flight went well and when I arrived in reno my bags were waiting for me. the hotel shuttle pick me up and took mestright to the hotel. check in took a short time even though the line was long the hotel had enough staff to handle the load. My room was clean and fresh and was ready when I arrived. the appereance of the hotel was beatiful and very clean.

Pros: very helpful
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by TAMMY B. of st. louis of mo united states on May-2007
Stayed at the Property - May-2007

first time to reno, it was all great the hotel, the casino's, the room service, the people. i would go back in a flash and would stay at the same hotel. i read the rooms were small, not true, perfect size and rich looking. i would recommend it to anyone.

Pros: rich looking
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Janis L. of Camano Island of WA on May-2007
Stayed at the Property - May-2007

My husband and I booked a 4 day stay for a quick get a way. We were in a superior suite on the 34th floor. Room was nice, including the jacuzzi. Housekeeping needs a little improvement. They cleaned our room ok three out of four days. On that day, room was only partially cleaned, coffee pot and cups were left dirty, empty water bottles left on nightstands. Called down to complain, they sent up packaged coffee, but never offered to clean room.

Pros: GOOD FOOD & DRINKS
Cons: ROOM CLEANING
Recommended For:
Descriptive Property Review
Reviewed by Debra M. of Seatle of Wa USA on Apr-2007
Stayed at the Property - Apr-2007

Booked the Silver Legacy because we had stayed here the first day it opened and loved it, boy, how things have changed! The first room we had, the toilet leaked, and were given another room. That room, the heat didn't work, only air! Had to call the desk 3 times to get it fixed, and refixed. Housekeeping didn't replace fresh glasses and left the dirty ones in the room. Ice machine didn't work on the 26th floor. The front desk staff had a bad attitude at check-in. We told the clerk at check in it was our anniversary, but not even a happy anniversary. I'll be staying at the X next time!

Pros: lobby
Cons: mintaining rooms
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Jun-2007 - great experience
Satisfaction Ratings
Room Quality: Excellent
On-Site Dining: Good
Facility Quality: Excellent
Activities:
Entertainment: Good
Quality of Service: Excellent
Descriptive Property Review
Reviewed by k M. of of ca USA on Jun-2007
Stayed at the Property - Jun-2007

Check in was quick and smooth. It was a sold out hotel so it was a good thing that we had the reservations. Room was nice, clean and big enough for the four of us. Quiet rooms and solid floors.

Pros: connection to other casinos
Cons: nothing we saw.
Recommended For: Families Business Couples
Descriptive Property Review
Reviewed by Randi L. of IN USA on Jun-2007
Stayed at the Property - May-2007

king reservation. Called for approved non smoking Upon arrival, king smoking. clerk said no problem, then said, "this is travel agency...we have no other king rooms." room too smoky. called desk. Repeated no other king room. Called travel agency to activate guarantee... 3 attempts later, Austin (40 minutes on cell)...told us pack up-go back to desk -for king non smoking. We went to get key - got to room. it was a double/double. re-Contacted Travelocity 48 minutes later, told we would be contacted with another room. No contact/reciprocation made... 3day stay - not upholding guarantee?

Pros: food
Cons: rservations/accommodarions
Recommended For: Students
Descriptive Property Review
Reviewed by Jack B. of San Francisco of CA USA on May-2007
Stayed at the Property - May-2007

From the uncomfortable, dingy rooms (AWFUL beds, didn't sleep at all for 3 nights--mattresses were oddly rock hard and lumpy at the same time) to the inedible food (AVOID the Sedona Cafe), to the postage stamp-sized swimming pool, this was one of the worst hotels I've stayed at in recent memory. Overworked, angry employees. Stingy comp structure.

Pros: Security
Cons: Everything else
Recommended For: Students
Descriptive Property Review
Reviewed by Ariel l. of Los Angeles of CA USA on May-2007
Stayed at the Property - May-2007

With all the travel needs one wants the Silver Legacy in Reno recieved a 10+. Rate was fair, however I would have liked it lower for a mid-week rate, but all in all it was very nice. we always stay at this hotel when in the Eastern Sierra for fly fishing. There was a guard at the entrace to the elevators who checks your room key, thus slowing down interlopers. Our room was on the 23 floor, not a 'left over' on the lower noisier floors like some hotels. We had a non-smoking room with King size bed and the rate included valet parking. A class act all the way.

Pros: spotless rooms, professional registration
Cons: Lower rate
Recommended For:
Descriptive Property Review
Reviewed by thomas g. of west allis of wi usa on May-2007
Stayed at the Property - May-2007

food was good but i thought the room was dingy

Pros: casino
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Robert K. of Commerce City of Co Adams on May-2007
Stayed at the Property - May-2007

the trip went vert well, When I arrived at the airport i had no problems checking in.the flight went well and when I arrived in reno my bags were waiting for me. the hotel shuttle pick me up and took mestright to the hotel. check in took a short time even though the line was long the hotel had enough staff to handle the load. My room was clean and fresh and was ready when I arrived. the appereance of the hotel was beatiful and very clean.

Pros: very helpful
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by TAMMY B. of st. louis of mo united states on May-2007
Stayed at the Property - May-2007

first time to reno, it was all great the hotel, the casino's, the room service, the people. i would go back in a flash and would stay at the same hotel. i read the rooms were small, not true, perfect size and rich looking. i would recommend it to anyone.

Pros: rich looking
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Janis L. of Camano Island of WA on May-2007
Stayed at the Property - May-2007

My husband and I booked a 4 day stay for a quick get a way. We were in a superior suite on the 34th floor. Room was nice, including the jacuzzi. Housekeeping needs a little improvement. They cleaned our room ok three out of four days. On that day, room was only partially cleaned, coffee pot and cups were left dirty, empty water bottles left on nightstands. Called down to complain, they sent up packaged coffee, but never offered to clean room.

Pros: GOOD FOOD & DRINKS
Cons: ROOM CLEANING
Recommended For:
Descriptive Property Review
Reviewed by Debra M. of Seatle of Wa USA on Apr-2007
Stayed at the Property - Apr-2007

Booked the Silver Legacy because we had stayed here the first day it opened and loved it, boy, how things have changed! The first room we had, the toilet leaked, and were given another room. That room, the heat didn't work, only air! Had to call the desk 3 times to get it fixed, and refixed. Housekeeping didn't replace fresh glasses and left the dirty ones in the room. Ice machine didn't work on the 26th floor. The front desk staff had a bad attitude at check-in. We told the clerk at check in it was our anniversary, but not even a happy anniversary. I'll be staying at the X next time!

Pros: lobby
Cons: mintaining rooms
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: May-2007 - NO Travelocity Guarantee to uphold error?
Satisfaction Ratings
Room Quality: Terrible
On-Site Dining: Excellent
Facility Quality: Bad
Activities:
Entertainment: Bad
Quality of Service: Terrible
Descriptive Property Review
Reviewed by Randi L. of IN USA on Jun-2007
Stayed at the Property - May-2007

king reservation. Called for approved non smoking Upon arrival, king smoking. clerk said no problem, then said, "this is travel agency...we have no other king rooms." room too smoky. called desk. Repeated no other king room. Called travel agency to activate guarantee... 3 attempts later, Austin (40 minutes on cell)...told us pack up-go back to desk -for king non smoking. We went to get key - got to room. it was a double/double. re-Contacted Travelocity 48 minutes later, told we would be contacted with another room. No contact/reciprocation made... 3day stay - not upholding guarantee?

Pros: food
Cons: rservations/accommodarions
Recommended For: Students
Descriptive Property Review
Reviewed by Jack B. of San Francisco of CA USA on May-2007
Stayed at the Property - May-2007

From the uncomfortable, dingy rooms (AWFUL beds, didn't sleep at all for 3 nights--mattresses were oddly rock hard and lumpy at the same time) to the inedible food (AVOID the Sedona Cafe), to the postage stamp-sized swimming pool, this was one of the worst hotels I've stayed at in recent memory. Overworked, angry employees. Stingy comp structure.

Pros: Security
Cons: Everything else
Recommended For: Students
Descriptive Property Review
Reviewed by Ariel l. of Los Angeles of CA USA on May-2007
Stayed at the Property - May-2007

With all the travel needs one wants the Silver Legacy in Reno recieved a 10+. Rate was fair, however I would have liked it lower for a mid-week rate, but all in all it was very nice. we always stay at this hotel when in the Eastern Sierra for fly fishing. There was a guard at the entrace to the elevators who checks your room key, thus slowing down interlopers. Our room was on the 23 floor, not a 'left over' on the lower noisier floors like some hotels. We had a non-smoking room with King size bed and the rate included valet parking. A class act all the way.

Pros: spotless rooms, professional registration
Cons: Lower rate
Recommended For:
Descriptive Property Review
Reviewed by thomas g. of west allis of wi usa on May-2007
Stayed at the Property - May-2007

food was good but i thought the room was dingy

Pros: casino
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Robert K. of Commerce City of Co Adams on May-2007
Stayed at the Property - May-2007

the trip went vert well, When I arrived at the airport i had no problems checking in.the flight went well and when I arrived in reno my bags were waiting for me. the hotel shuttle pick me up and took mestright to the hotel. check in took a short time even though the line was long the hotel had enough staff to handle the load. My room was clean and fresh and was ready when I arrived. the appereance of the hotel was beatiful and very clean.

Pros: very helpful
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by TAMMY B. of st. louis of mo united states on May-2007
Stayed at the Property - May-2007

first time to reno, it was all great the hotel, the casino's, the room service, the people. i would go back in a flash and would stay at the same hotel. i read the rooms were small, not true, perfect size and rich looking. i would recommend it to anyone.

Pros: rich looking
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Janis L. of Camano Island of WA on May-2007
Stayed at the Property - May-2007

My husband and I booked a 4 day stay for a quick get a way. We were in a superior suite on the 34th floor. Room was nice, including the jacuzzi. Housekeeping needs a little improvement. They cleaned our room ok three out of four days. On that day, room was only partially cleaned, coffee pot and cups were left dirty, empty water bottles left on nightstands. Called down to complain, they sent up packaged coffee, but never offered to clean room.

Pros: GOOD FOOD & DRINKS
Cons: ROOM CLEANING
Recommended For:
Descriptive Property Review
Reviewed by Debra M. of Seatle of Wa USA on Apr-2007
Stayed at the Property - Apr-2007

Booked the Silver Legacy because we had stayed here the first day it opened and loved it, boy, how things have changed! The first room we had, the toilet leaked, and were given another room. That room, the heat didn't work, only air! Had to call the desk 3 times to get it fixed, and refixed. Housekeeping didn't replace fresh glasses and left the dirty ones in the room. Ice machine didn't work on the 26th floor. The front desk staff had a bad attitude at check-in. We told the clerk at check in it was our anniversary, but not even a happy anniversary. I'll be staying at the X next time!

Pros: lobby
Cons: mintaining rooms
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: May-2007 - Stay Somewhere Else
Satisfaction Ratings
Room Quality: Bad
On-Site Dining: Terrible
Facility Quality: Good
Activities: Terrible
Entertainment: Average
Quality of Service: Terrible
Descriptive Property Review
Reviewed by Jack B. of San Francisco of CA USA on May-2007
Stayed at the Property - May-2007

From the uncomfortable, dingy rooms (AWFUL beds, didn't sleep at all for 3 nights--mattresses were oddly rock hard and lumpy at the same time) to the inedible food (AVOID the Sedona Cafe), to the postage stamp-sized swimming pool, this was one of the worst hotels I've stayed at in recent memory. Overworked, angry employees. Stingy comp structure.

Pros: Security
Cons: Everything else
Recommended For: Students
Descriptive Property Review
Reviewed by Ariel l. of Los Angeles of CA USA on May-2007
Stayed at the Property - May-2007

With all the travel needs one wants the Silver Legacy in Reno recieved a 10+. Rate was fair, however I would have liked it lower for a mid-week rate, but all in all it was very nice. we always stay at this hotel when in the Eastern Sierra for fly fishing. There was a guard at the entrace to the elevators who checks your room key, thus slowing down interlopers. Our room was on the 23 floor, not a 'left over' on the lower noisier floors like some hotels. We had a non-smoking room with King size bed and the rate included valet parking. A class act all the way.

Pros: spotless rooms, professional registration
Cons: Lower rate
Recommended For:
Descriptive Property Review
Reviewed by thomas g. of west allis of wi usa on May-2007
Stayed at the Property - May-2007

food was good but i thought the room was dingy

Pros: casino
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Robert K. of Commerce City of Co Adams on May-2007
Stayed at the Property - May-2007

the trip went vert well, When I arrived at the airport i had no problems checking in.the flight went well and when I arrived in reno my bags were waiting for me. the hotel shuttle pick me up and took mestright to the hotel. check in took a short time even though the line was long the hotel had enough staff to handle the load. My room was clean and fresh and was ready when I arrived. the appereance of the hotel was beatiful and very clean.

Pros: very helpful
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by TAMMY B. of st. louis of mo united states on May-2007
Stayed at the Property - May-2007

first time to reno, it was all great the hotel, the casino's, the room service, the people. i would go back in a flash and would stay at the same hotel. i read the rooms were small, not true, perfect size and rich looking. i would recommend it to anyone.

Pros: rich looking
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Janis L. of Camano Island of WA on May-2007
Stayed at the Property - May-2007

My husband and I booked a 4 day stay for a quick get a way. We were in a superior suite on the 34th floor. Room was nice, including the jacuzzi. Housekeeping needs a little improvement. They cleaned our room ok three out of four days. On that day, room was only partially cleaned, coffee pot and cups were left dirty, empty water bottles left on nightstands. Called down to complain, they sent up packaged coffee, but never offered to clean room.

Pros: GOOD FOOD & DRINKS
Cons: ROOM CLEANING
Recommended For:
Descriptive Property Review
Reviewed by Debra M. of Seatle of Wa USA on Apr-2007
Stayed at the Property - Apr-2007

Booked the Silver Legacy because we had stayed here the first day it opened and loved it, boy, how things have changed! The first room we had, the toilet leaked, and were given another room. That room, the heat didn't work, only air! Had to call the desk 3 times to get it fixed, and refixed. Housekeeping didn't replace fresh glasses and left the dirty ones in the room. Ice machine didn't work on the 26th floor. The front desk staff had a bad attitude at check-in. We told the clerk at check in it was our anniversary, but not even a happy anniversary. I'll be staying at the X next time!

Pros: lobby
Cons: mintaining rooms
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: May-2007 - Not Reno 911
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Ariel l. of Los Angeles of CA USA on May-2007
Stayed at the Property - May-2007

With all the travel needs one wants the Silver Legacy in Reno recieved a 10+. Rate was fair, however I would have liked it lower for a mid-week rate, but all in all it was very nice. we always stay at this hotel when in the Eastern Sierra for fly fishing. There was a guard at the entrace to the elevators who checks your room key, thus slowing down interlopers. Our room was on the 23 floor, not a 'left over' on the lower noisier floors like some hotels. We had a non-smoking room with King size bed and the rate included valet parking. A class act all the way.

Pros: spotless rooms, professional registration
Cons: Lower rate
Recommended For:
Descriptive Property Review
Reviewed by thomas g. of west allis of wi usa on May-2007
Stayed at the Property - May-2007

food was good but i thought the room was dingy

Pros: casino
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Robert K. of Commerce City of Co Adams on May-2007
Stayed at the Property - May-2007

the trip went vert well, When I arrived at the airport i had no problems checking in.the flight went well and when I arrived in reno my bags were waiting for me. the hotel shuttle pick me up and took mestright to the hotel. check in took a short time even though the line was long the hotel had enough staff to handle the load. My room was clean and fresh and was ready when I arrived. the appereance of the hotel was beatiful and very clean.

Pros: very helpful
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by TAMMY B. of st. louis of mo united states on May-2007
Stayed at the Property - May-2007

first time to reno, it was all great the hotel, the casino's, the room service, the people. i would go back in a flash and would stay at the same hotel. i read the rooms were small, not true, perfect size and rich looking. i would recommend it to anyone.

Pros: rich looking
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Janis L. of Camano Island of WA on May-2007
Stayed at the Property - May-2007

My husband and I booked a 4 day stay for a quick get a way. We were in a superior suite on the 34th floor. Room was nice, including the jacuzzi. Housekeeping needs a little improvement. They cleaned our room ok three out of four days. On that day, room was only partially cleaned, coffee pot and cups were left dirty, empty water bottles left on nightstands. Called down to complain, they sent up packaged coffee, but never offered to clean room.

Pros: GOOD FOOD & DRINKS
Cons: ROOM CLEANING
Recommended For:
Descriptive Property Review
Reviewed by Debra M. of Seatle of Wa USA on Apr-2007
Stayed at the Property - Apr-2007

Booked the Silver Legacy because we had stayed here the first day it opened and loved it, boy, how things have changed! The first room we had, the toilet leaked, and were given another room. That room, the heat didn't work, only air! Had to call the desk 3 times to get it fixed, and refixed. Housekeeping didn't replace fresh glasses and left the dirty ones in the room. Ice machine didn't work on the 26th floor. The front desk staff had a bad attitude at check-in. We told the clerk at check in it was our anniversary, but not even a happy anniversary. I'll be staying at the X next time!

Pros: lobby
Cons: mintaining rooms
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: May-2007 - dingy
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by thomas g. of west allis of wi usa on May-2007
Stayed at the Property - May-2007

food was good but i thought the room was dingy

Pros: casino
Cons: rooms
Recommended For:
Descriptive Property Review
Reviewed by Robert K. of Commerce City of Co Adams on May-2007
Stayed at the Property - May-2007

the trip went vert well, When I arrived at the airport i had no problems checking in.the flight went well and when I arrived in reno my bags were waiting for me. the hotel shuttle pick me up and took mestright to the hotel. check in took a short time even though the line was long the hotel had enough staff to handle the load. My room was clean and fresh and was ready when I arrived. the appereance of the hotel was beatiful and very clean.

Pros: very helpful
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by TAMMY B. of st. louis of mo united states on May-2007
Stayed at the Property - May-2007

first time to reno, it was all great the hotel, the casino's, the room service, the people. i would go back in a flash and would stay at the same hotel. i read the rooms were small, not true, perfect size and rich looking. i would recommend it to anyone.

Pros: rich looking
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Janis L. of Camano Island of WA on May-2007
Stayed at the Property - May-2007

My husband and I booked a 4 day stay for a quick get a way. We were in a superior suite on the 34th floor. Room was nice, including the jacuzzi. Housekeeping needs a little improvement. They cleaned our room ok three out of four days. On that day, room was only partially cleaned, coffee pot and cups were left dirty, empty water bottles left on nightstands. Called down to complain, they sent up packaged coffee, but never offered to clean room.

Pros: GOOD FOOD & DRINKS
Cons: ROOM CLEANING
Recommended For:
Descriptive Property Review
Reviewed by Debra M. of Seatle of Wa USA on Apr-2007
Stayed at the Property - Apr-2007

Booked the Silver Legacy because we had stayed here the first day it opened and loved it, boy, how things have changed! The first room we had, the toilet leaked, and were given another room. That room, the heat didn't work, only air! Had to call the desk 3 times to get it fixed, and refixed. Housekeeping didn't replace fresh glasses and left the dirty ones in the room. Ice machine didn't work on the 26th floor. The front desk staff had a bad attitude at check-in. We told the clerk at check in it was our anniversary, but not even a happy anniversary. I'll be staying at the X next time!

Pros: lobby
Cons: mintaining rooms
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: May-2007 - reno trip
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Robert K. of Commerce City of Co Adams on May-2007
Stayed at the Property - May-2007

the trip went vert well, When I arrived at the airport i had no problems checking in.the flight went well and when I arrived in reno my bags were waiting for me. the hotel shuttle pick me up and took mestright to the hotel. check in took a short time even though the line was long the hotel had enough staff to handle the load. My room was clean and fresh and was ready when I arrived. the appereance of the hotel was beatiful and very clean.

Pros: very helpful
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by TAMMY B. of st. louis of mo united states on May-2007
Stayed at the Property - May-2007

first time to reno, it was all great the hotel, the casino's, the room service, the people. i would go back in a flash and would stay at the same hotel. i read the rooms were small, not true, perfect size and rich looking. i would recommend it to anyone.

Pros: rich looking
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Janis L. of Camano Island of WA on May-2007
Stayed at the Property - May-2007

My husband and I booked a 4 day stay for a quick get a way. We were in a superior suite on the 34th floor. Room was nice, including the jacuzzi. Housekeeping needs a little improvement. They cleaned our room ok three out of four days. On that day, room was only partially cleaned, coffee pot and cups were left dirty, empty water bottles left on nightstands. Called down to complain, they sent up packaged coffee, but never offered to clean room.

Pros: GOOD FOOD & DRINKS
Cons: ROOM CLEANING
Recommended For:
Descriptive Property Review
Reviewed by Debra M. of Seatle of Wa USA on Apr-2007
Stayed at the Property - Apr-2007

Booked the Silver Legacy because we had stayed here the first day it opened and loved it, boy, how things have changed! The first room we had, the toilet leaked, and were given another room. That room, the heat didn't work, only air! Had to call the desk 3 times to get it fixed, and refixed. Housekeeping didn't replace fresh glasses and left the dirty ones in the room. Ice machine didn't work on the 26th floor. The front desk staff had a bad attitude at check-in. We told the clerk at check in it was our anniversary, but not even a happy anniversary. I'll be staying at the X next time!

Pros: lobby
Cons: mintaining rooms
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: May-2007 - reno verses vegas
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by TAMMY B. of st. louis of mo united states on May-2007
Stayed at the Property - May-2007

first time to reno, it was all great the hotel, the casino's, the room service, the people. i would go back in a flash and would stay at the same hotel. i read the rooms were small, not true, perfect size and rich looking. i would recommend it to anyone.

Pros: rich looking
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Janis L. of Camano Island of WA on May-2007
Stayed at the Property - May-2007

My husband and I booked a 4 day stay for a quick get a way. We were in a superior suite on the 34th floor. Room was nice, including the jacuzzi. Housekeeping needs a little improvement. They cleaned our room ok three out of four days. On that day, room was only partially cleaned, coffee pot and cups were left dirty, empty water bottles left on nightstands. Called down to complain, they sent up packaged coffee, but never offered to clean room.

Pros: GOOD FOOD & DRINKS
Cons: ROOM CLEANING
Recommended For:
Descriptive Property Review
Reviewed by Debra M. of Seatle of Wa USA on Apr-2007
Stayed at the Property - Apr-2007

Booked the Silver Legacy because we had stayed here the first day it opened and loved it, boy, how things have changed! The first room we had, the toilet leaked, and were given another room. That room, the heat didn't work, only air! Had to call the desk 3 times to get it fixed, and refixed. Housekeeping didn't replace fresh glasses and left the dirty ones in the room. Ice machine didn't work on the 26th floor. The front desk staff had a bad attitude at check-in. We told the clerk at check in it was our anniversary, but not even a happy anniversary. I'll be staying at the X next time!

Pros: lobby
Cons: mintaining rooms
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: May-2007 - SHORT RETREAT
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Janis L. of Camano Island of WA on May-2007
Stayed at the Property - May-2007

My husband and I booked a 4 day stay for a quick get a way. We were in a superior suite on the 34th floor. Room was nice, including the jacuzzi. Housekeeping needs a little improvement. They cleaned our room ok three out of four days. On that day, room was only partially cleaned, coffee pot and cups were left dirty, empty water bottles left on nightstands. Called down to complain, they sent up packaged coffee, but never offered to clean room.

Pros: GOOD FOOD & DRINKS
Cons: ROOM CLEANING
Recommended For:
Descriptive Property Review
Reviewed by Debra M. of Seatle of Wa USA on Apr-2007
Stayed at the Property - Apr-2007

Booked the Silver Legacy because we had stayed here the first day it opened and loved it, boy, how things have changed! The first room we had, the toilet leaked, and were given another room. That room, the heat didn't work, only air! Had to call the desk 3 times to get it fixed, and refixed. Housekeeping didn't replace fresh glasses and left the dirty ones in the room. Ice machine didn't work on the 26th floor. The front desk staff had a bad attitude at check-in. We told the clerk at check in it was our anniversary, but not even a happy anniversary. I'll be staying at the X next time!

Pros: lobby
Cons: mintaining rooms
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Apr-2007 - A Disaster
Satisfaction Ratings
Room Quality: Bad
On-Site Dining: Average
Facility Quality: Good
Activities:
Entertainment:
Quality of Service: Bad
Descriptive Property Review
Reviewed by Debra M. of Seatle of Wa USA on Apr-2007
Stayed at the Property - Apr-2007

Booked the Silver Legacy because we had stayed here the first day it opened and loved it, boy, how things have changed! The first room we had, the toilet leaked, and were given another room. That room, the heat didn't work, only air! Had to call the desk 3 times to get it fixed, and refixed. Housekeeping didn't replace fresh glasses and left the dirty ones in the room. Ice machine didn't work on the 26th floor. The front desk staff had a bad attitude at check-in. We told the clerk at check in it was our anniversary, but not even a happy anniversary. I'll be staying at the X next time!

Pros: lobby
Cons: mintaining rooms
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Apr-2007 - unhappy
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by David M. of on Apr-2007
Stayed at the Property - Apr-2007

Not happy with daily resort fee, for goodness sake, it is a casino don't they get enough from the slots. Also electronic check out was not available when we had to leave early to catch our plane and the shuttle to the airport did not hold enough people.

Pros: location
Cons: check out
Recommended For:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Apr-2007 - A Diamond in the Rough
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Joe K. of Columbia of Sc USA on Apr-2007
Stayed at the Property - Apr-2007

The Silver Legacy really is the crown jewel of Reno. Surrounded by construction and lower end motels, you really do get your monies worth. The room service is cheaper then going out and the food is excellent. The rooms are quite large and the ammenities are excellent. I would stay here again.

Pros: Security, Room Service, Ammenities
Cons: Nothing
Recommended For:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Apr-2007 - GOOD Experience
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Jose B. of San Jose of CA US on Apr-2007
Stayed at the Property - Apr-2007

Got there an hour before check time and the room was ready, which was great, the process was really quick and the staff was good. The rooms were a little smaller than the Circus Circus but looked great anyway and were great. Overall, I would stay there again.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Apr-2007 - a nice trip
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Randy g. of on Apr-2007
Stayed at the Property - Apr-2007

The only things that were not satisfactoy were poor bar service 25 min to get service and 50% of my trips to the buffet the service was slow

Pros: food quality
Cons: bar & food service
Recommended For:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Mar-2007 - The weekend in Reno
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Lisa G. of IA 52501 on Apr-2007
Stayed at the Property - Mar-2007

I spent three nights at this hotel. The rooms were nice and clean. There was a nice variety of restaruants to eat at. The ice machine was broken on the 8th Floor (my floor) so I had to go to a different floor. The staff was a bit rude at check out regarding the extra resort fee. But, most of the staff were very nice and accomodating.

Pros: Location
Cons: Rude staff
Recommended For:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Mar-2007 - What do you expect for $* a night
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Jon And Mona M. of Aurora of CO USA on Apr-2007
Stayed at the Property - Mar-2007

This place was fine, sure it had some minor blemishes, the door frame to room 1776 was slightly warped. A coffee pot would have been great. Overall, it was fine. The business center was a rip-off to use their computer

Pros: location
Cons: minor upgrade to rooms
Recommended For:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Mar-2007 - Nice stay....But Thirsty
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Walt C. of Caldwell of id on Apr-2007
Stayed at the Property - Mar-2007

Silver Legacy room was excellent! Domestic help very friendly. Couldn't hardly even BEG a free drink while playing slots and table games. Sometimes 1-2 hours without a drink.....had to visit bar and buy them. Will go to smaller town and casinos from now on because of that.

Pros: Clean
Cons: Free Drinks....
Recommended For:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Mar-2007 - Clean Room
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Gail P. of on Mar-2007
Stayed at the Property - Mar-2007

I was in Reno to discuss house plans with a builder. Though I was not there to gamble or go to a show, I chose this hotel because it seemed to be the only one I could find that did not have a review complaint regarding cleanliness. I was happy with the rooms and the staff was friendly. I will stay there for my next visit.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Dec-2006 - Good Place to Stay
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Donna K. of on Dec-2006
Stayed at the Property - Dec-2006

The Silver Legacy is a great place to stay in Reno. Very clean, friendly staff. It was my birthday, and I was a little disappointed that I wasn't offered anything, but I will stay there again.

Pros: clean
Cons: customer service
Recommended For:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Oct-2006 - Great value
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Helen S. of Mammoth Lakes of CA on Oct-2006
Stayed at the Property - Oct-2006

The room was large, clean, had a good view and the personnel were efficient. The hotel was conveniently located.

Pros: Rooms
Cons: Waiting to check in
Recommended For:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Oct-2006 - wonderful stay
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Jack C. of on Oct-2006
Stayed at the Property - Oct-2006

our stay was very nice indeed, this is the 3rd time I have stayed at the Legacy. I would love to be put on their comp progarm so we could come back more offten.

Pros: style
Cons: comp programs
Recommended For:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Oct-2006 - have a ball
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by lucy o. of santa clara of ca usa on Oct-2006
Stayed at the Property - Oct-2006

i truly enjoyed my stay at the silver legacy. the staff was friendly, and i got my room quickly. no mix ups.

Pros: hanrail in tubs
Cons: coffee in the rooms
Recommended For:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTraveler's Rating: Loved having this hotel connected to Circus Circus! We used BOTH casinos. Silver Legacy had a very interesting history to share. The staff was awesome! We had an injured person and they helped us get a handicap room to make him comfortable. The hot tub was VERY clean even if it only held four people. Dropping people off inside the parking garage was handy and the parking garage was easy to navigate....very fast elevators to get where you want to go. Convenient location to restaurants, shopping and a movie theater. Loved this hotel!

Pros: fast elevators Cons: shower head Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Recommended For: Oct-2006 - Disappointed
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by julie b. of sacramento of ca usa on Oct-2006
Stayed at the Property - Oct-2006

At check in did not honor reservation for room type prepayed for, gave room with no view, and difficulty getting room service. Comment by front desk"you booked with outside agency, we cant help you" I was very disappointed in this stay

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by STEVE C. of on Oct-2006
Stayed at the Property - Sep-2006

THE MOTEL WAS EXCELLENT AND THE CASINO WAS LOTS OF FUN. WE WAS IN BETWEEN TWO OTHER MOTELS AND OURS SEEM TO BE THE BEST.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Shirley D. of Elmvale of ON Canada on Sep-2006
Stayed at the Property - Aug-2006

My husband and I came down for Hot August Nights, with another couple. We had a fantastic time! The hotel was close to everything. We rented a car and everything was within a 10 min drive. My only suggestion would be to inform people not to drive on Saturday night. What a nightmare to get back to the hotel. Rum Buillions Bar was fantastic with the Dueling Pianos! See you next year! Loved the fact you could walk through the 3 hotels and never leave the inside!

Pros: Lobby is beautiful!
Cons: Deeper pool
Recommended For: Families Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Deb M. of Ca usa on Mar-2007
Stayed at the Property - Jan-2001

The staff was excellent and helpful. Rooms were well kept and clean smelling.
Amenities rated on a 1-5 scale:(1=Lowest 5=Highest N/A=Not Rated) Rooms = N/A Dining = N/A Public Facilities = N/Ayyyxxx Sports/Activities = N/A Entertainment = N/A Service = N/A goodforstart goodforend
Fun, Fun, Fun! Submitted by: Deb M. of Memphis,  TN USA ; January 17, 2007Date of visit: 01/07Traveler's Favorite Vacation Destination: Salt Lake CityTravel