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64 Arlington Street - Boston - Massachusetts


There are no environmental reviews at this time. You can help empower the public to choose Green! If you have stayed at Boston Park Plaza Hotel & Towers recently please add a Green Review General Property Reviews Expand Listings click on happyface icon or review title to expand, click again to contract. Jul-2007 - Boston
Satisfaction Ratings
Room Quality: Excellent
On-Site Dining: Good
Facility Quality: Good
Activities: Good
Entertainment:
Quality of Service: Average
Descriptive Property Review
Reviewed by Julie P. of Niles of MI USA on Jul-2007
Stayed at the Property - Jul-2007

The Hotel was nice...was an older Hotel-location was good room was nice..beds were great bathroom small but nice, view not so good..a complimentary breakfast and shuttle to and from airport would have helped cut cost...concierge was very helpful with planning events...if going to go to Red Sox game but in advance!

Pros: location
Cons: shuttle service and complimentary breakfast
Recommended For: Families Honeymoon/Romance Large Groups Business Couples
Descriptive Property Review
Reviewed by Chris S. of Tampa of Fl on Jul-2007
Stayed at the Property - Jul-2007

A/C did not work well at all and we were told there was nothing wrong with it. Window only opened 3 inches.

Pros: clean
Cons: A/C
Recommended For: Families Honeymoon/Romance Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Ben L. of on Jul-2007
Stayed at the Property - Jul-2007

The staff was wonderful Great Location Will certainly stay there again

Pros: Staff
Cons: n/a
Recommended For: Honeymoon/Romance Business Couples Singles
Descriptive Property Review
Reviewed by Novia M. of Grand Rapids of MI on Jul-2007
Stayed at the Property - Jul-2007

The guest service was outstanding, the location is PERFECT!

Pros: Customer Service
Cons: Facilitating large groups
Recommended For: Honeymoon/Romance Business Couples
Descriptive Property Review
Reviewed by Christine C. of on Jul-2007
Stayed at the Property - Jul-2007

The Boston Park Plaza was our HQ for the 4th of July festivities. We could walk anywhere from the hotel or take the subway. There were a variety of restaurants nearby along with lots of shopping and sightseeing.

Pros: location
Cons: linens
Recommended For: Families Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by D K. of Silver Spring of MD USA on Jul-2007
Stayed at the Property - Jul-2007

Just outside the Boston Public Garden, Boston Common, theater district, Fiedler Footbridge to the Esplanade, surrounded by restaurants. Hotel shows its age a little, but exercise facilities are good and our room was spacious. Stingy on towels for some reason.

Pros: location
Cons: more towels
Recommended For: Families Business Couples
Descriptive Property Review
Reviewed by Wendy L. of on Jun-2007
Stayed at the Property - Jun-2007

The location is great, very close to the T, shopping, and great dining. Small rooms, no table to eat take out, but the Hotel is historical, and we expected the rooms to be small from prior ratings.

Pros: location
Cons: room size
Recommended For: Families Business Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dave R. of on Jun-2007
Stayed at the Property - Jun-2007

The Reception staff was very sweet. They even upgraded out rooom to deluxe for no extra charge :) However... The bellboy drove a luggage rack over my sisters feet and instead of apologising gave a 'Get out of my way'

Pros: location
Cons: bellboys are uncivil
Recommended For: Business
Descriptive Property Review
Reviewed by Brandi M. of Cookeville of TN USA on Jun-2007
Stayed at the Property - Jun-2007

My husband and I were here for our honeymoon and we loved it. The location is perfect. Our air didn't work quite right, but the outside temp was pretty cool. It was also a little loud outside our door but we were close to the elevator. Everyone was so nice. I would recommend this hotel to anyone who wants to stay downtown but doesn't want to spend a fortune.

Pros: location
Cons: air conditioning
Recommended For: Families Honeymoon/Romance Business Students Couples Singles
Descriptive Property Review
Reviewed by J.M. L. of AL USA on Jun-2007
Stayed at the Property - Jun-2007

Stayed from Wed.-Sunday, and the location was prefect for seeing Boston and lots of great places to eat close by. A great place for anyone to stay while in Boston, and at a great price! Staff could have been more friendly, only bad comment.

Pros: Location
Cons: Staff
Recommended For: Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dawne W. of Brooklyn of OH USA on May-2007
Stayed at the Property - May-2007

When you first walk into the hotel, you get the feeling that you do not belong there. The elegant crystal chandelier gives the illusion of a very swanky hotel. The dark dingy hallways tell a different story. The room was a matchbox in dire need of updating. The air-conditioner did not work and the walls were paper thin. The only saving grace was the location and the dual shower head with great water pressure. We had a great time in Boston and we did not let the hotel ruin our time. The Back Bay area is beautiful.

Pros: location
Cons: the rooms
Recommended For: Business
Descriptive Property Review
Reviewed by Lisa H. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Apr-2007

We loved the Park Towers. We'd stay here again and are looking forward to coming back to Boston to do so. Subway is close by and the concierge didn't fail us on restaurant recommendations. Freedom Trail, Fenway Park, etc. all within either a walk or a T-ride a way. Can't wait to go back.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Couples
Descriptive Property Review
Reviewed by Phillip M. of kokomo of IN USA on Apr-2007
Stayed at the Property - Apr-2007

Stayed here last weekend and really enjoyed it. Very friendly people and service terrific location to see all you want

Pros: friendliness
Cons: not much
Recommended For: Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Samantha Z. of T of CT on Apr-2007
Stayed at the Property - Apr-2007

From what I read the hotel must have been redone. The lobby was stunning, some of the service was not as up to standard as you would expect, but alot of the charisma was great. My boyfriend and I had stayed only one night, the room was smaller than expected (I felt like I was on the Titanic though) I had troubles with no remote in the room, no room service menu, and our phone didn't quite work. The elevators we're kind of screwy at night, and didnt work well, however my boyfriend and I got to go in the service elevator! (I thought it was neat :) )

Pros: Gorgeous interior/ exterior...clean
Cons: elevators
Recommended For: Honeymoon/Romance Large Groups Business Students Couples Singles
Descriptive Property Review
Reviewed by sue g. of mount prospect of il us on Apr-2007
Stayed at the Property - Mar-2007

The location is perfect for the Freedom Trail and the downtown crossing. Staff is helpful, but the bathrooms are small. The subway is under construction there so you have to get off sooner or go one stop later. They fail to tell you that. Be aware of the homeless problem at the park and subways. They don't come near the hotel however. Au bon pain downstairs is great for breakfast or a bite to eat.

Pros: location
Cons: subway completion
Recommended For:
Descriptive Property Review
Reviewed by Rowena V. of San Diego of CA USA on Mar-2007
Stayed at the Property - Mar-2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Pros: service
Cons: none
Recommended For:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Jul-2007 - Broken A/C
Satisfaction Ratings
Room Quality: Average
On-Site Dining: Good
Facility Quality: Good
Activities:
Entertainment:
Quality of Service: Good
Descriptive Property Review
Reviewed by Chris S. of Tampa of Fl on Jul-2007
Stayed at the Property - Jul-2007

A/C did not work well at all and we were told there was nothing wrong with it. Window only opened 3 inches.

Pros: clean
Cons: A/C
Recommended For: Families Honeymoon/Romance Large Groups Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Ben L. of on Jul-2007
Stayed at the Property - Jul-2007

The staff was wonderful Great Location Will certainly stay there again

Pros: Staff
Cons: n/a
Recommended For: Honeymoon/Romance Business Couples Singles
Descriptive Property Review
Reviewed by Novia M. of Grand Rapids of MI on Jul-2007
Stayed at the Property - Jul-2007

The guest service was outstanding, the location is PERFECT!

Pros: Customer Service
Cons: Facilitating large groups
Recommended For: Honeymoon/Romance Business Couples
Descriptive Property Review
Reviewed by Christine C. of on Jul-2007
Stayed at the Property - Jul-2007

The Boston Park Plaza was our HQ for the 4th of July festivities. We could walk anywhere from the hotel or take the subway. There were a variety of restaurants nearby along with lots of shopping and sightseeing.

Pros: location
Cons: linens
Recommended For: Families Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by D K. of Silver Spring of MD USA on Jul-2007
Stayed at the Property - Jul-2007

Just outside the Boston Public Garden, Boston Common, theater district, Fiedler Footbridge to the Esplanade, surrounded by restaurants. Hotel shows its age a little, but exercise facilities are good and our room was spacious. Stingy on towels for some reason.

Pros: location
Cons: more towels
Recommended For: Families Business Couples
Descriptive Property Review
Reviewed by Wendy L. of on Jun-2007
Stayed at the Property - Jun-2007

The location is great, very close to the T, shopping, and great dining. Small rooms, no table to eat take out, but the Hotel is historical, and we expected the rooms to be small from prior ratings.

Pros: location
Cons: room size
Recommended For: Families Business Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dave R. of on Jun-2007
Stayed at the Property - Jun-2007

The Reception staff was very sweet. They even upgraded out rooom to deluxe for no extra charge :) However... The bellboy drove a luggage rack over my sisters feet and instead of apologising gave a 'Get out of my way'

Pros: location
Cons: bellboys are uncivil
Recommended For: Business
Descriptive Property Review
Reviewed by Brandi M. of Cookeville of TN USA on Jun-2007
Stayed at the Property - Jun-2007

My husband and I were here for our honeymoon and we loved it. The location is perfect. Our air didn't work quite right, but the outside temp was pretty cool. It was also a little loud outside our door but we were close to the elevator. Everyone was so nice. I would recommend this hotel to anyone who wants to stay downtown but doesn't want to spend a fortune.

Pros: location
Cons: air conditioning
Recommended For: Families Honeymoon/Romance Business Students Couples Singles
Descriptive Property Review
Reviewed by J.M. L. of AL USA on Jun-2007
Stayed at the Property - Jun-2007

Stayed from Wed.-Sunday, and the location was prefect for seeing Boston and lots of great places to eat close by. A great place for anyone to stay while in Boston, and at a great price! Staff could have been more friendly, only bad comment.

Pros: Location
Cons: Staff
Recommended For: Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dawne W. of Brooklyn of OH USA on May-2007
Stayed at the Property - May-2007

When you first walk into the hotel, you get the feeling that you do not belong there. The elegant crystal chandelier gives the illusion of a very swanky hotel. The dark dingy hallways tell a different story. The room was a matchbox in dire need of updating. The air-conditioner did not work and the walls were paper thin. The only saving grace was the location and the dual shower head with great water pressure. We had a great time in Boston and we did not let the hotel ruin our time. The Back Bay area is beautiful.

Pros: location
Cons: the rooms
Recommended For: Business
Descriptive Property Review
Reviewed by Lisa H. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Apr-2007

We loved the Park Towers. We'd stay here again and are looking forward to coming back to Boston to do so. Subway is close by and the concierge didn't fail us on restaurant recommendations. Freedom Trail, Fenway Park, etc. all within either a walk or a T-ride a way. Can't wait to go back.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Couples
Descriptive Property Review
Reviewed by Phillip M. of kokomo of IN USA on Apr-2007
Stayed at the Property - Apr-2007

Stayed here last weekend and really enjoyed it. Very friendly people and service terrific location to see all you want

Pros: friendliness
Cons: not much
Recommended For: Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Samantha Z. of T of CT on Apr-2007
Stayed at the Property - Apr-2007

From what I read the hotel must have been redone. The lobby was stunning, some of the service was not as up to standard as you would expect, but alot of the charisma was great. My boyfriend and I had stayed only one night, the room was smaller than expected (I felt like I was on the Titanic though) I had troubles with no remote in the room, no room service menu, and our phone didn't quite work. The elevators we're kind of screwy at night, and didnt work well, however my boyfriend and I got to go in the service elevator! (I thought it was neat :) )

Pros: Gorgeous interior/ exterior...clean
Cons: elevators
Recommended For: Honeymoon/Romance Large Groups Business Students Couples Singles
Descriptive Property Review
Reviewed by sue g. of mount prospect of il us on Apr-2007
Stayed at the Property - Mar-2007

The location is perfect for the Freedom Trail and the downtown crossing. Staff is helpful, but the bathrooms are small. The subway is under construction there so you have to get off sooner or go one stop later. They fail to tell you that. Be aware of the homeless problem at the park and subways. They don't come near the hotel however. Au bon pain downstairs is great for breakfast or a bite to eat.

Pros: location
Cons: subway completion
Recommended For:
Descriptive Property Review
Reviewed by Rowena V. of San Diego of CA USA on Mar-2007
Stayed at the Property - Mar-2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Pros: service
Cons: none
Recommended For:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Jul-2007 - Great Experience
Satisfaction Ratings
Room Quality: Good
On-Site Dining:
Facility Quality: Excellent
Activities:
Entertainment:
Quality of Service: Excellent
Descriptive Property Review
Reviewed by Ben L. of on Jul-2007
Stayed at the Property - Jul-2007

The staff was wonderful Great Location Will certainly stay there again

Pros: Staff
Cons: n/a
Recommended For: Honeymoon/Romance Business Couples Singles
Descriptive Property Review
Reviewed by Novia M. of Grand Rapids of MI on Jul-2007
Stayed at the Property - Jul-2007

The guest service was outstanding, the location is PERFECT!

Pros: Customer Service
Cons: Facilitating large groups
Recommended For: Honeymoon/Romance Business Couples
Descriptive Property Review
Reviewed by Christine C. of on Jul-2007
Stayed at the Property - Jul-2007

The Boston Park Plaza was our HQ for the 4th of July festivities. We could walk anywhere from the hotel or take the subway. There were a variety of restaurants nearby along with lots of shopping and sightseeing.

Pros: location
Cons: linens
Recommended For: Families Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by D K. of Silver Spring of MD USA on Jul-2007
Stayed at the Property - Jul-2007

Just outside the Boston Public Garden, Boston Common, theater district, Fiedler Footbridge to the Esplanade, surrounded by restaurants. Hotel shows its age a little, but exercise facilities are good and our room was spacious. Stingy on towels for some reason.

Pros: location
Cons: more towels
Recommended For: Families Business Couples
Descriptive Property Review
Reviewed by Wendy L. of on Jun-2007
Stayed at the Property - Jun-2007

The location is great, very close to the T, shopping, and great dining. Small rooms, no table to eat take out, but the Hotel is historical, and we expected the rooms to be small from prior ratings.

Pros: location
Cons: room size
Recommended For: Families Business Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dave R. of on Jun-2007
Stayed at the Property - Jun-2007

The Reception staff was very sweet. They even upgraded out rooom to deluxe for no extra charge :) However... The bellboy drove a luggage rack over my sisters feet and instead of apologising gave a 'Get out of my way'

Pros: location
Cons: bellboys are uncivil
Recommended For: Business
Descriptive Property Review
Reviewed by Brandi M. of Cookeville of TN USA on Jun-2007
Stayed at the Property - Jun-2007

My husband and I were here for our honeymoon and we loved it. The location is perfect. Our air didn't work quite right, but the outside temp was pretty cool. It was also a little loud outside our door but we were close to the elevator. Everyone was so nice. I would recommend this hotel to anyone who wants to stay downtown but doesn't want to spend a fortune.

Pros: location
Cons: air conditioning
Recommended For: Families Honeymoon/Romance Business Students Couples Singles
Descriptive Property Review
Reviewed by J.M. L. of AL USA on Jun-2007
Stayed at the Property - Jun-2007

Stayed from Wed.-Sunday, and the location was prefect for seeing Boston and lots of great places to eat close by. A great place for anyone to stay while in Boston, and at a great price! Staff could have been more friendly, only bad comment.

Pros: Location
Cons: Staff
Recommended For: Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dawne W. of Brooklyn of OH USA on May-2007
Stayed at the Property - May-2007

When you first walk into the hotel, you get the feeling that you do not belong there. The elegant crystal chandelier gives the illusion of a very swanky hotel. The dark dingy hallways tell a different story. The room was a matchbox in dire need of updating. The air-conditioner did not work and the walls were paper thin. The only saving grace was the location and the dual shower head with great water pressure. We had a great time in Boston and we did not let the hotel ruin our time. The Back Bay area is beautiful.

Pros: location
Cons: the rooms
Recommended For: Business
Descriptive Property Review
Reviewed by Lisa H. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Apr-2007

We loved the Park Towers. We'd stay here again and are looking forward to coming back to Boston to do so. Subway is close by and the concierge didn't fail us on restaurant recommendations. Freedom Trail, Fenway Park, etc. all within either a walk or a T-ride a way. Can't wait to go back.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Couples
Descriptive Property Review
Reviewed by Phillip M. of kokomo of IN USA on Apr-2007
Stayed at the Property - Apr-2007

Stayed here last weekend and really enjoyed it. Very friendly people and service terrific location to see all you want

Pros: friendliness
Cons: not much
Recommended For: Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Samantha Z. of T of CT on Apr-2007
Stayed at the Property - Apr-2007

From what I read the hotel must have been redone. The lobby was stunning, some of the service was not as up to standard as you would expect, but alot of the charisma was great. My boyfriend and I had stayed only one night, the room was smaller than expected (I felt like I was on the Titanic though) I had troubles with no remote in the room, no room service menu, and our phone didn't quite work. The elevators we're kind of screwy at night, and didnt work well, however my boyfriend and I got to go in the service elevator! (I thought it was neat :) )

Pros: Gorgeous interior/ exterior...clean
Cons: elevators
Recommended For: Honeymoon/Romance Large Groups Business Students Couples Singles
Descriptive Property Review
Reviewed by sue g. of mount prospect of il us on Apr-2007
Stayed at the Property - Mar-2007

The location is perfect for the Freedom Trail and the downtown crossing. Staff is helpful, but the bathrooms are small. The subway is under construction there so you have to get off sooner or go one stop later. They fail to tell you that. Be aware of the homeless problem at the park and subways. They don't come near the hotel however. Au bon pain downstairs is great for breakfast or a bite to eat.

Pros: location
Cons: subway completion
Recommended For:
Descriptive Property Review
Reviewed by Rowena V. of San Diego of CA USA on Mar-2007
Stayed at the Property - Mar-2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Pros: service
Cons: none
Recommended For:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Jul-2007 - Superb
Satisfaction Ratings
Room Quality: Good
On-Site Dining: Average
Facility Quality: Excellent
Activities:
Entertainment:
Quality of Service: Excellent
Descriptive Property Review
Reviewed by Novia M. of Grand Rapids of MI on Jul-2007
Stayed at the Property - Jul-2007

The guest service was outstanding, the location is PERFECT!

Pros: Customer Service
Cons: Facilitating large groups
Recommended For: Honeymoon/Romance Business Couples
Descriptive Property Review
Reviewed by Christine C. of on Jul-2007
Stayed at the Property - Jul-2007

The Boston Park Plaza was our HQ for the 4th of July festivities. We could walk anywhere from the hotel or take the subway. There were a variety of restaurants nearby along with lots of shopping and sightseeing.

Pros: location
Cons: linens
Recommended For: Families Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by D K. of Silver Spring of MD USA on Jul-2007
Stayed at the Property - Jul-2007

Just outside the Boston Public Garden, Boston Common, theater district, Fiedler Footbridge to the Esplanade, surrounded by restaurants. Hotel shows its age a little, but exercise facilities are good and our room was spacious. Stingy on towels for some reason.

Pros: location
Cons: more towels
Recommended For: Families Business Couples
Descriptive Property Review
Reviewed by Wendy L. of on Jun-2007
Stayed at the Property - Jun-2007

The location is great, very close to the T, shopping, and great dining. Small rooms, no table to eat take out, but the Hotel is historical, and we expected the rooms to be small from prior ratings.

Pros: location
Cons: room size
Recommended For: Families Business Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dave R. of on Jun-2007
Stayed at the Property - Jun-2007

The Reception staff was very sweet. They even upgraded out rooom to deluxe for no extra charge :) However... The bellboy drove a luggage rack over my sisters feet and instead of apologising gave a 'Get out of my way'

Pros: location
Cons: bellboys are uncivil
Recommended For: Business
Descriptive Property Review
Reviewed by Brandi M. of Cookeville of TN USA on Jun-2007
Stayed at the Property - Jun-2007

My husband and I were here for our honeymoon and we loved it. The location is perfect. Our air didn't work quite right, but the outside temp was pretty cool. It was also a little loud outside our door but we were close to the elevator. Everyone was so nice. I would recommend this hotel to anyone who wants to stay downtown but doesn't want to spend a fortune.

Pros: location
Cons: air conditioning
Recommended For: Families Honeymoon/Romance Business Students Couples Singles
Descriptive Property Review
Reviewed by J.M. L. of AL USA on Jun-2007
Stayed at the Property - Jun-2007

Stayed from Wed.-Sunday, and the location was prefect for seeing Boston and lots of great places to eat close by. A great place for anyone to stay while in Boston, and at a great price! Staff could have been more friendly, only bad comment.

Pros: Location
Cons: Staff
Recommended For: Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dawne W. of Brooklyn of OH USA on May-2007
Stayed at the Property - May-2007

When you first walk into the hotel, you get the feeling that you do not belong there. The elegant crystal chandelier gives the illusion of a very swanky hotel. The dark dingy hallways tell a different story. The room was a matchbox in dire need of updating. The air-conditioner did not work and the walls were paper thin. The only saving grace was the location and the dual shower head with great water pressure. We had a great time in Boston and we did not let the hotel ruin our time. The Back Bay area is beautiful.

Pros: location
Cons: the rooms
Recommended For: Business
Descriptive Property Review
Reviewed by Lisa H. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Apr-2007

We loved the Park Towers. We'd stay here again and are looking forward to coming back to Boston to do so. Subway is close by and the concierge didn't fail us on restaurant recommendations. Freedom Trail, Fenway Park, etc. all within either a walk or a T-ride a way. Can't wait to go back.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Couples
Descriptive Property Review
Reviewed by Phillip M. of kokomo of IN USA on Apr-2007
Stayed at the Property - Apr-2007

Stayed here last weekend and really enjoyed it. Very friendly people and service terrific location to see all you want

Pros: friendliness
Cons: not much
Recommended For: Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Samantha Z. of T of CT on Apr-2007
Stayed at the Property - Apr-2007

From what I read the hotel must have been redone. The lobby was stunning, some of the service was not as up to standard as you would expect, but alot of the charisma was great. My boyfriend and I had stayed only one night, the room was smaller than expected (I felt like I was on the Titanic though) I had troubles with no remote in the room, no room service menu, and our phone didn't quite work. The elevators we're kind of screwy at night, and didnt work well, however my boyfriend and I got to go in the service elevator! (I thought it was neat :) )

Pros: Gorgeous interior/ exterior...clean
Cons: elevators
Recommended For: Honeymoon/Romance Large Groups Business Students Couples Singles
Descriptive Property Review
Reviewed by sue g. of mount prospect of il us on Apr-2007
Stayed at the Property - Mar-2007

The location is perfect for the Freedom Trail and the downtown crossing. Staff is helpful, but the bathrooms are small. The subway is under construction there so you have to get off sooner or go one stop later. They fail to tell you that. Be aware of the homeless problem at the park and subways. They don't come near the hotel however. Au bon pain downstairs is great for breakfast or a bite to eat.

Pros: location
Cons: subway completion
Recommended For:
Descriptive Property Review
Reviewed by Rowena V. of San Diego of CA USA on Mar-2007
Stayed at the Property - Mar-2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Pros: service
Cons: none
Recommended For:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Jul-2007 - Great spot for the 4th!
Satisfaction Ratings
Room Quality: Good
On-Site Dining:
Facility Quality: Good
Activities:
Entertainment:
Quality of Service: Good
Descriptive Property Review
Reviewed by Christine C. of on Jul-2007
Stayed at the Property - Jul-2007

The Boston Park Plaza was our HQ for the 4th of July festivities. We could walk anywhere from the hotel or take the subway. There were a variety of restaurants nearby along with lots of shopping and sightseeing.

Pros: location
Cons: linens
Recommended For: Families Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by D K. of Silver Spring of MD USA on Jul-2007
Stayed at the Property - Jul-2007

Just outside the Boston Public Garden, Boston Common, theater district, Fiedler Footbridge to the Esplanade, surrounded by restaurants. Hotel shows its age a little, but exercise facilities are good and our room was spacious. Stingy on towels for some reason.

Pros: location
Cons: more towels
Recommended For: Families Business Couples
Descriptive Property Review
Reviewed by Wendy L. of on Jun-2007
Stayed at the Property - Jun-2007

The location is great, very close to the T, shopping, and great dining. Small rooms, no table to eat take out, but the Hotel is historical, and we expected the rooms to be small from prior ratings.

Pros: location
Cons: room size
Recommended For: Families Business Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dave R. of on Jun-2007
Stayed at the Property - Jun-2007

The Reception staff was very sweet. They even upgraded out rooom to deluxe for no extra charge :) However... The bellboy drove a luggage rack over my sisters feet and instead of apologising gave a 'Get out of my way'

Pros: location
Cons: bellboys are uncivil
Recommended For: Business
Descriptive Property Review
Reviewed by Brandi M. of Cookeville of TN USA on Jun-2007
Stayed at the Property - Jun-2007

My husband and I were here for our honeymoon and we loved it. The location is perfect. Our air didn't work quite right, but the outside temp was pretty cool. It was also a little loud outside our door but we were close to the elevator. Everyone was so nice. I would recommend this hotel to anyone who wants to stay downtown but doesn't want to spend a fortune.

Pros: location
Cons: air conditioning
Recommended For: Families Honeymoon/Romance Business Students Couples Singles
Descriptive Property Review
Reviewed by J.M. L. of AL USA on Jun-2007
Stayed at the Property - Jun-2007

Stayed from Wed.-Sunday, and the location was prefect for seeing Boston and lots of great places to eat close by. A great place for anyone to stay while in Boston, and at a great price! Staff could have been more friendly, only bad comment.

Pros: Location
Cons: Staff
Recommended For: Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dawne W. of Brooklyn of OH USA on May-2007
Stayed at the Property - May-2007

When you first walk into the hotel, you get the feeling that you do not belong there. The elegant crystal chandelier gives the illusion of a very swanky hotel. The dark dingy hallways tell a different story. The room was a matchbox in dire need of updating. The air-conditioner did not work and the walls were paper thin. The only saving grace was the location and the dual shower head with great water pressure. We had a great time in Boston and we did not let the hotel ruin our time. The Back Bay area is beautiful.

Pros: location
Cons: the rooms
Recommended For: Business
Descriptive Property Review
Reviewed by Lisa H. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Apr-2007

We loved the Park Towers. We'd stay here again and are looking forward to coming back to Boston to do so. Subway is close by and the concierge didn't fail us on restaurant recommendations. Freedom Trail, Fenway Park, etc. all within either a walk or a T-ride a way. Can't wait to go back.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Couples
Descriptive Property Review
Reviewed by Phillip M. of kokomo of IN USA on Apr-2007
Stayed at the Property - Apr-2007

Stayed here last weekend and really enjoyed it. Very friendly people and service terrific location to see all you want

Pros: friendliness
Cons: not much
Recommended For: Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Samantha Z. of T of CT on Apr-2007
Stayed at the Property - Apr-2007

From what I read the hotel must have been redone. The lobby was stunning, some of the service was not as up to standard as you would expect, but alot of the charisma was great. My boyfriend and I had stayed only one night, the room was smaller than expected (I felt like I was on the Titanic though) I had troubles with no remote in the room, no room service menu, and our phone didn't quite work. The elevators we're kind of screwy at night, and didnt work well, however my boyfriend and I got to go in the service elevator! (I thought it was neat :) )

Pros: Gorgeous interior/ exterior...clean
Cons: elevators
Recommended For: Honeymoon/Romance Large Groups Business Students Couples Singles
Descriptive Property Review
Reviewed by sue g. of mount prospect of il us on Apr-2007
Stayed at the Property - Mar-2007

The location is perfect for the Freedom Trail and the downtown crossing. Staff is helpful, but the bathrooms are small. The subway is under construction there so you have to get off sooner or go one stop later. They fail to tell you that. Be aware of the homeless problem at the park and subways. They don't come near the hotel however. Au bon pain downstairs is great for breakfast or a bite to eat.

Pros: location
Cons: subway completion
Recommended For:
Descriptive Property Review
Reviewed by Rowena V. of San Diego of CA USA on Mar-2007
Stayed at the Property - Mar-2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Pros: service
Cons: none
Recommended For:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Jul-2007 - Great Spot
Satisfaction Ratings
Room Quality: Average
On-Site Dining: Good
Facility Quality: Good
Activities: Good
Entertainment:
Quality of Service: Average
Descriptive Property Review
Reviewed by D K. of Silver Spring of MD USA on Jul-2007
Stayed at the Property - Jul-2007

Just outside the Boston Public Garden, Boston Common, theater district, Fiedler Footbridge to the Esplanade, surrounded by restaurants. Hotel shows its age a little, but exercise facilities are good and our room was spacious. Stingy on towels for some reason.

Pros: location
Cons: more towels
Recommended For: Families Business Couples
Descriptive Property Review
Reviewed by Wendy L. of on Jun-2007
Stayed at the Property - Jun-2007

The location is great, very close to the T, shopping, and great dining. Small rooms, no table to eat take out, but the Hotel is historical, and we expected the rooms to be small from prior ratings.

Pros: location
Cons: room size
Recommended For: Families Business Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dave R. of on Jun-2007
Stayed at the Property - Jun-2007

The Reception staff was very sweet. They even upgraded out rooom to deluxe for no extra charge :) However... The bellboy drove a luggage rack over my sisters feet and instead of apologising gave a 'Get out of my way'

Pros: location
Cons: bellboys are uncivil
Recommended For: Business
Descriptive Property Review
Reviewed by Brandi M. of Cookeville of TN USA on Jun-2007
Stayed at the Property - Jun-2007

My husband and I were here for our honeymoon and we loved it. The location is perfect. Our air didn't work quite right, but the outside temp was pretty cool. It was also a little loud outside our door but we were close to the elevator. Everyone was so nice. I would recommend this hotel to anyone who wants to stay downtown but doesn't want to spend a fortune.

Pros: location
Cons: air conditioning
Recommended For: Families Honeymoon/Romance Business Students Couples Singles
Descriptive Property Review
Reviewed by J.M. L. of AL USA on Jun-2007
Stayed at the Property - Jun-2007

Stayed from Wed.-Sunday, and the location was prefect for seeing Boston and lots of great places to eat close by. A great place for anyone to stay while in Boston, and at a great price! Staff could have been more friendly, only bad comment.

Pros: Location
Cons: Staff
Recommended For: Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dawne W. of Brooklyn of OH USA on May-2007
Stayed at the Property - May-2007

When you first walk into the hotel, you get the feeling that you do not belong there. The elegant crystal chandelier gives the illusion of a very swanky hotel. The dark dingy hallways tell a different story. The room was a matchbox in dire need of updating. The air-conditioner did not work and the walls were paper thin. The only saving grace was the location and the dual shower head with great water pressure. We had a great time in Boston and we did not let the hotel ruin our time. The Back Bay area is beautiful.

Pros: location
Cons: the rooms
Recommended For: Business
Descriptive Property Review
Reviewed by Lisa H. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Apr-2007

We loved the Park Towers. We'd stay here again and are looking forward to coming back to Boston to do so. Subway is close by and the concierge didn't fail us on restaurant recommendations. Freedom Trail, Fenway Park, etc. all within either a walk or a T-ride a way. Can't wait to go back.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Couples
Descriptive Property Review
Reviewed by Phillip M. of kokomo of IN USA on Apr-2007
Stayed at the Property - Apr-2007

Stayed here last weekend and really enjoyed it. Very friendly people and service terrific location to see all you want

Pros: friendliness
Cons: not much
Recommended For: Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Samantha Z. of T of CT on Apr-2007
Stayed at the Property - Apr-2007

From what I read the hotel must have been redone. The lobby was stunning, some of the service was not as up to standard as you would expect, but alot of the charisma was great. My boyfriend and I had stayed only one night, the room was smaller than expected (I felt like I was on the Titanic though) I had troubles with no remote in the room, no room service menu, and our phone didn't quite work. The elevators we're kind of screwy at night, and didnt work well, however my boyfriend and I got to go in the service elevator! (I thought it was neat :) )

Pros: Gorgeous interior/ exterior...clean
Cons: elevators
Recommended For: Honeymoon/Romance Large Groups Business Students Couples Singles
Descriptive Property Review
Reviewed by sue g. of mount prospect of il us on Apr-2007
Stayed at the Property - Mar-2007

The location is perfect for the Freedom Trail and the downtown crossing. Staff is helpful, but the bathrooms are small. The subway is under construction there so you have to get off sooner or go one stop later. They fail to tell you that. Be aware of the homeless problem at the park and subways. They don't come near the hotel however. Au bon pain downstairs is great for breakfast or a bite to eat.

Pros: location
Cons: subway completion
Recommended For:
Descriptive Property Review
Reviewed by Rowena V. of San Diego of CA USA on Mar-2007
Stayed at the Property - Mar-2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Pros: service
Cons: none
Recommended For:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Jun-2007 - Great location
Satisfaction Ratings
Room Quality: Average
On-Site Dining: Excellent
Facility Quality: Average
Activities:
Entertainment:
Quality of Service: Excellent
Descriptive Property Review
Reviewed by Wendy L. of on Jun-2007
Stayed at the Property - Jun-2007

The location is great, very close to the T, shopping, and great dining. Small rooms, no table to eat take out, but the Hotel is historical, and we expected the rooms to be small from prior ratings.

Pros: location
Cons: room size
Recommended For: Families Business Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dave R. of on Jun-2007
Stayed at the Property - Jun-2007

The Reception staff was very sweet. They even upgraded out rooom to deluxe for no extra charge :) However... The bellboy drove a luggage rack over my sisters feet and instead of apologising gave a 'Get out of my way'

Pros: location
Cons: bellboys are uncivil
Recommended For: Business
Descriptive Property Review
Reviewed by Brandi M. of Cookeville of TN USA on Jun-2007
Stayed at the Property - Jun-2007

My husband and I were here for our honeymoon and we loved it. The location is perfect. Our air didn't work quite right, but the outside temp was pretty cool. It was also a little loud outside our door but we were close to the elevator. Everyone was so nice. I would recommend this hotel to anyone who wants to stay downtown but doesn't want to spend a fortune.

Pros: location
Cons: air conditioning
Recommended For: Families Honeymoon/Romance Business Students Couples Singles
Descriptive Property Review
Reviewed by J.M. L. of AL USA on Jun-2007
Stayed at the Property - Jun-2007

Stayed from Wed.-Sunday, and the location was prefect for seeing Boston and lots of great places to eat close by. A great place for anyone to stay while in Boston, and at a great price! Staff could have been more friendly, only bad comment.

Pros: Location
Cons: Staff
Recommended For: Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dawne W. of Brooklyn of OH USA on May-2007
Stayed at the Property - May-2007

When you first walk into the hotel, you get the feeling that you do not belong there. The elegant crystal chandelier gives the illusion of a very swanky hotel. The dark dingy hallways tell a different story. The room was a matchbox in dire need of updating. The air-conditioner did not work and the walls were paper thin. The only saving grace was the location and the dual shower head with great water pressure. We had a great time in Boston and we did not let the hotel ruin our time. The Back Bay area is beautiful.

Pros: location
Cons: the rooms
Recommended For: Business
Descriptive Property Review
Reviewed by Lisa H. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Apr-2007

We loved the Park Towers. We'd stay here again and are looking forward to coming back to Boston to do so. Subway is close by and the concierge didn't fail us on restaurant recommendations. Freedom Trail, Fenway Park, etc. all within either a walk or a T-ride a way. Can't wait to go back.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Couples
Descriptive Property Review
Reviewed by Phillip M. of kokomo of IN USA on Apr-2007
Stayed at the Property - Apr-2007

Stayed here last weekend and really enjoyed it. Very friendly people and service terrific location to see all you want

Pros: friendliness
Cons: not much
Recommended For: Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Samantha Z. of T of CT on Apr-2007
Stayed at the Property - Apr-2007

From what I read the hotel must have been redone. The lobby was stunning, some of the service was not as up to standard as you would expect, but alot of the charisma was great. My boyfriend and I had stayed only one night, the room was smaller than expected (I felt like I was on the Titanic though) I had troubles with no remote in the room, no room service menu, and our phone didn't quite work. The elevators we're kind of screwy at night, and didnt work well, however my boyfriend and I got to go in the service elevator! (I thought it was neat :) )

Pros: Gorgeous interior/ exterior...clean
Cons: elevators
Recommended For: Honeymoon/Romance Large Groups Business Students Couples Singles
Descriptive Property Review
Reviewed by sue g. of mount prospect of il us on Apr-2007
Stayed at the Property - Mar-2007

The location is perfect for the Freedom Trail and the downtown crossing. Staff is helpful, but the bathrooms are small. The subway is under construction there so you have to get off sooner or go one stop later. They fail to tell you that. Be aware of the homeless problem at the park and subways. They don't come near the hotel however. Au bon pain downstairs is great for breakfast or a bite to eat.

Pros: location
Cons: subway completion
Recommended For:
Descriptive Property Review
Reviewed by Rowena V. of San Diego of CA USA on Mar-2007
Stayed at the Property - Mar-2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Pros: service
Cons: none
Recommended For:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Jun-2007 - Helpful Reception Staff But Ill Mannered Bellboys
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Dave R. of on Jun-2007
Stayed at the Property - Jun-2007

The Reception staff was very sweet. They even upgraded out rooom to deluxe for no extra charge :) However... The bellboy drove a luggage rack over my sisters feet and instead of apologising gave a 'Get out of my way'

Pros: location
Cons: bellboys are uncivil
Recommended For: Business
Descriptive Property Review
Reviewed by Brandi M. of Cookeville of TN USA on Jun-2007
Stayed at the Property - Jun-2007

My husband and I were here for our honeymoon and we loved it. The location is perfect. Our air didn't work quite right, but the outside temp was pretty cool. It was also a little loud outside our door but we were close to the elevator. Everyone was so nice. I would recommend this hotel to anyone who wants to stay downtown but doesn't want to spend a fortune.

Pros: location
Cons: air conditioning
Recommended For: Families Honeymoon/Romance Business Students Couples Singles
Descriptive Property Review
Reviewed by J.M. L. of AL USA on Jun-2007
Stayed at the Property - Jun-2007

Stayed from Wed.-Sunday, and the location was prefect for seeing Boston and lots of great places to eat close by. A great place for anyone to stay while in Boston, and at a great price! Staff could have been more friendly, only bad comment.

Pros: Location
Cons: Staff
Recommended For: Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dawne W. of Brooklyn of OH USA on May-2007
Stayed at the Property - May-2007

When you first walk into the hotel, you get the feeling that you do not belong there. The elegant crystal chandelier gives the illusion of a very swanky hotel. The dark dingy hallways tell a different story. The room was a matchbox in dire need of updating. The air-conditioner did not work and the walls were paper thin. The only saving grace was the location and the dual shower head with great water pressure. We had a great time in Boston and we did not let the hotel ruin our time. The Back Bay area is beautiful.

Pros: location
Cons: the rooms
Recommended For: Business
Descriptive Property Review
Reviewed by Lisa H. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Apr-2007

We loved the Park Towers. We'd stay here again and are looking forward to coming back to Boston to do so. Subway is close by and the concierge didn't fail us on restaurant recommendations. Freedom Trail, Fenway Park, etc. all within either a walk or a T-ride a way. Can't wait to go back.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Couples
Descriptive Property Review
Reviewed by Phillip M. of kokomo of IN USA on Apr-2007
Stayed at the Property - Apr-2007

Stayed here last weekend and really enjoyed it. Very friendly people and service terrific location to see all you want

Pros: friendliness
Cons: not much
Recommended For: Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Samantha Z. of T of CT on Apr-2007
Stayed at the Property - Apr-2007

From what I read the hotel must have been redone. The lobby was stunning, some of the service was not as up to standard as you would expect, but alot of the charisma was great. My boyfriend and I had stayed only one night, the room was smaller than expected (I felt like I was on the Titanic though) I had troubles with no remote in the room, no room service menu, and our phone didn't quite work. The elevators we're kind of screwy at night, and didnt work well, however my boyfriend and I got to go in the service elevator! (I thought it was neat :) )

Pros: Gorgeous interior/ exterior...clean
Cons: elevators
Recommended For: Honeymoon/Romance Large Groups Business Students Couples Singles
Descriptive Property Review
Reviewed by sue g. of mount prospect of il us on Apr-2007
Stayed at the Property - Mar-2007

The location is perfect for the Freedom Trail and the downtown crossing. Staff is helpful, but the bathrooms are small. The subway is under construction there so you have to get off sooner or go one stop later. They fail to tell you that. Be aware of the homeless problem at the park and subways. They don't come near the hotel however. Au bon pain downstairs is great for breakfast or a bite to eat.

Pros: location
Cons: subway completion
Recommended For:
Descriptive Property Review
Reviewed by Rowena V. of San Diego of CA USA on Mar-2007
Stayed at the Property - Mar-2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Pros: service
Cons: none
Recommended For:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Jun-2007 - Great Location; beautiful hotel
Satisfaction Ratings
Room Quality: Average
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service: Good
Descriptive Property Review
Reviewed by Brandi M. of Cookeville of TN USA on Jun-2007
Stayed at the Property - Jun-2007

My husband and I were here for our honeymoon and we loved it. The location is perfect. Our air didn't work quite right, but the outside temp was pretty cool. It was also a little loud outside our door but we were close to the elevator. Everyone was so nice. I would recommend this hotel to anyone who wants to stay downtown but doesn't want to spend a fortune.

Pros: location
Cons: air conditioning
Recommended For: Families Honeymoon/Romance Business Students Couples Singles
Descriptive Property Review
Reviewed by J.M. L. of AL USA on Jun-2007
Stayed at the Property - Jun-2007

Stayed from Wed.-Sunday, and the location was prefect for seeing Boston and lots of great places to eat close by. A great place for anyone to stay while in Boston, and at a great price! Staff could have been more friendly, only bad comment.

Pros: Location
Cons: Staff
Recommended For: Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dawne W. of Brooklyn of OH USA on May-2007
Stayed at the Property - May-2007

When you first walk into the hotel, you get the feeling that you do not belong there. The elegant crystal chandelier gives the illusion of a very swanky hotel. The dark dingy hallways tell a different story. The room was a matchbox in dire need of updating. The air-conditioner did not work and the walls were paper thin. The only saving grace was the location and the dual shower head with great water pressure. We had a great time in Boston and we did not let the hotel ruin our time. The Back Bay area is beautiful.

Pros: location
Cons: the rooms
Recommended For: Business
Descriptive Property Review
Reviewed by Lisa H. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Apr-2007

We loved the Park Towers. We'd stay here again and are looking forward to coming back to Boston to do so. Subway is close by and the concierge didn't fail us on restaurant recommendations. Freedom Trail, Fenway Park, etc. all within either a walk or a T-ride a way. Can't wait to go back.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Couples
Descriptive Property Review
Reviewed by Phillip M. of kokomo of IN USA on Apr-2007
Stayed at the Property - Apr-2007

Stayed here last weekend and really enjoyed it. Very friendly people and service terrific location to see all you want

Pros: friendliness
Cons: not much
Recommended For: Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Samantha Z. of T of CT on Apr-2007
Stayed at the Property - Apr-2007

From what I read the hotel must have been redone. The lobby was stunning, some of the service was not as up to standard as you would expect, but alot of the charisma was great. My boyfriend and I had stayed only one night, the room was smaller than expected (I felt like I was on the Titanic though) I had troubles with no remote in the room, no room service menu, and our phone didn't quite work. The elevators we're kind of screwy at night, and didnt work well, however my boyfriend and I got to go in the service elevator! (I thought it was neat :) )

Pros: Gorgeous interior/ exterior...clean
Cons: elevators
Recommended For: Honeymoon/Romance Large Groups Business Students Couples Singles
Descriptive Property Review
Reviewed by sue g. of mount prospect of il us on Apr-2007
Stayed at the Property - Mar-2007

The location is perfect for the Freedom Trail and the downtown crossing. Staff is helpful, but the bathrooms are small. The subway is under construction there so you have to get off sooner or go one stop later. They fail to tell you that. Be aware of the homeless problem at the park and subways. They don't come near the hotel however. Au bon pain downstairs is great for breakfast or a bite to eat.

Pros: location
Cons: subway completion
Recommended For:
Descriptive Property Review
Reviewed by Rowena V. of San Diego of CA USA on Mar-2007
Stayed at the Property - Mar-2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Pros: service
Cons: none
Recommended For:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Jun-2007 - Great Place in Boston for a Great Price
Satisfaction Ratings
Room Quality: Good
On-Site Dining: Good
Facility Quality: Good
Activities: Good
Entertainment: Average
Quality of Service: Average
Descriptive Property Review
Reviewed by J.M. L. of AL USA on Jun-2007
Stayed at the Property - Jun-2007

Stayed from Wed.-Sunday, and the location was prefect for seeing Boston and lots of great places to eat close by. A great place for anyone to stay while in Boston, and at a great price! Staff could have been more friendly, only bad comment.

Pros: Location
Cons: Staff
Recommended For: Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Dawne W. of Brooklyn of OH USA on May-2007
Stayed at the Property - May-2007

When you first walk into the hotel, you get the feeling that you do not belong there. The elegant crystal chandelier gives the illusion of a very swanky hotel. The dark dingy hallways tell a different story. The room was a matchbox in dire need of updating. The air-conditioner did not work and the walls were paper thin. The only saving grace was the location and the dual shower head with great water pressure. We had a great time in Boston and we did not let the hotel ruin our time. The Back Bay area is beautiful.

Pros: location
Cons: the rooms
Recommended For: Business
Descriptive Property Review
Reviewed by Lisa H. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Apr-2007

We loved the Park Towers. We'd stay here again and are looking forward to coming back to Boston to do so. Subway is close by and the concierge didn't fail us on restaurant recommendations. Freedom Trail, Fenway Park, etc. all within either a walk or a T-ride a way. Can't wait to go back.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Couples
Descriptive Property Review
Reviewed by Phillip M. of kokomo of IN USA on Apr-2007
Stayed at the Property - Apr-2007

Stayed here last weekend and really enjoyed it. Very friendly people and service terrific location to see all you want

Pros: friendliness
Cons: not much
Recommended For: Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Samantha Z. of T of CT on Apr-2007
Stayed at the Property - Apr-2007

From what I read the hotel must have been redone. The lobby was stunning, some of the service was not as up to standard as you would expect, but alot of the charisma was great. My boyfriend and I had stayed only one night, the room was smaller than expected (I felt like I was on the Titanic though) I had troubles with no remote in the room, no room service menu, and our phone didn't quite work. The elevators we're kind of screwy at night, and didnt work well, however my boyfriend and I got to go in the service elevator! (I thought it was neat :) )

Pros: Gorgeous interior/ exterior...clean
Cons: elevators
Recommended For: Honeymoon/Romance Large Groups Business Students Couples Singles
Descriptive Property Review
Reviewed by sue g. of mount prospect of il us on Apr-2007
Stayed at the Property - Mar-2007

The location is perfect for the Freedom Trail and the downtown crossing. Staff is helpful, but the bathrooms are small. The subway is under construction there so you have to get off sooner or go one stop later. They fail to tell you that. Be aware of the homeless problem at the park and subways. They don't come near the hotel however. Au bon pain downstairs is great for breakfast or a bite to eat.

Pros: location
Cons: subway completion
Recommended For:
Descriptive Property Review
Reviewed by Rowena V. of San Diego of CA USA on Mar-2007
Stayed at the Property - Mar-2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Pros: service
Cons: none
Recommended For:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
May-2007 - Motel 6 would have been nicer!
Satisfaction Ratings
Room Quality: Terrible
On-Site Dining: Average
Facility Quality: Average
Activities:
Entertainment:
Quality of Service: Average
Descriptive Property Review
Reviewed by Dawne W. of Brooklyn of OH USA on May-2007
Stayed at the Property - May-2007

When you first walk into the hotel, you get the feeling that you do not belong there. The elegant crystal chandelier gives the illusion of a very swanky hotel. The dark dingy hallways tell a different story. The room was a matchbox in dire need of updating. The air-conditioner did not work and the walls were paper thin. The only saving grace was the location and the dual shower head with great water pressure. We had a great time in Boston and we did not let the hotel ruin our time. The Back Bay area is beautiful.

Pros: location
Cons: the rooms
Recommended For: Business
Descriptive Property Review
Reviewed by Lisa H. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Apr-2007

We loved the Park Towers. We'd stay here again and are looking forward to coming back to Boston to do so. Subway is close by and the concierge didn't fail us on restaurant recommendations. Freedom Trail, Fenway Park, etc. all within either a walk or a T-ride a way. Can't wait to go back.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Couples
Descriptive Property Review
Reviewed by Phillip M. of kokomo of IN USA on Apr-2007
Stayed at the Property - Apr-2007

Stayed here last weekend and really enjoyed it. Very friendly people and service terrific location to see all you want

Pros: friendliness
Cons: not much
Recommended For: Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Samantha Z. of T of CT on Apr-2007
Stayed at the Property - Apr-2007

From what I read the hotel must have been redone. The lobby was stunning, some of the service was not as up to standard as you would expect, but alot of the charisma was great. My boyfriend and I had stayed only one night, the room was smaller than expected (I felt like I was on the Titanic though) I had troubles with no remote in the room, no room service menu, and our phone didn't quite work. The elevators we're kind of screwy at night, and didnt work well, however my boyfriend and I got to go in the service elevator! (I thought it was neat :) )

Pros: Gorgeous interior/ exterior...clean
Cons: elevators
Recommended For: Honeymoon/Romance Large Groups Business Students Couples Singles
Descriptive Property Review
Reviewed by sue g. of mount prospect of il us on Apr-2007
Stayed at the Property - Mar-2007

The location is perfect for the Freedom Trail and the downtown crossing. Staff is helpful, but the bathrooms are small. The subway is under construction there so you have to get off sooner or go one stop later. They fail to tell you that. Be aware of the homeless problem at the park and subways. They don't come near the hotel however. Au bon pain downstairs is great for breakfast or a bite to eat.

Pros: location
Cons: subway completion
Recommended For:
Descriptive Property Review
Reviewed by Rowena V. of San Diego of CA USA on Mar-2007
Stayed at the Property - Mar-2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Pros: service
Cons: none
Recommended For:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Apr-2007 - Would stay here again!
Satisfaction Ratings
Room Quality: Good
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service: Good
Descriptive Property Review
Reviewed by Lisa H. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Apr-2007

We loved the Park Towers. We'd stay here again and are looking forward to coming back to Boston to do so. Subway is close by and the concierge didn't fail us on restaurant recommendations. Freedom Trail, Fenway Park, etc. all within either a walk or a T-ride a way. Can't wait to go back.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Couples
Descriptive Property Review
Reviewed by Phillip M. of kokomo of IN USA on Apr-2007
Stayed at the Property - Apr-2007

Stayed here last weekend and really enjoyed it. Very friendly people and service terrific location to see all you want

Pros: friendliness
Cons: not much
Recommended For: Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Samantha Z. of T of CT on Apr-2007
Stayed at the Property - Apr-2007

From what I read the hotel must have been redone. The lobby was stunning, some of the service was not as up to standard as you would expect, but alot of the charisma was great. My boyfriend and I had stayed only one night, the room was smaller than expected (I felt like I was on the Titanic though) I had troubles with no remote in the room, no room service menu, and our phone didn't quite work. The elevators we're kind of screwy at night, and didnt work well, however my boyfriend and I got to go in the service elevator! (I thought it was neat :) )

Pros: Gorgeous interior/ exterior...clean
Cons: elevators
Recommended For: Honeymoon/Romance Large Groups Business Students Couples Singles
Descriptive Property Review
Reviewed by sue g. of mount prospect of il us on Apr-2007
Stayed at the Property - Mar-2007

The location is perfect for the Freedom Trail and the downtown crossing. Staff is helpful, but the bathrooms are small. The subway is under construction there so you have to get off sooner or go one stop later. They fail to tell you that. Be aware of the homeless problem at the park and subways. They don't come near the hotel however. Au bon pain downstairs is great for breakfast or a bite to eat.

Pros: location
Cons: subway completion
Recommended For:
Descriptive Property Review
Reviewed by Rowena V. of San Diego of CA USA on Mar-2007
Stayed at the Property - Mar-2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Pros: service
Cons: none
Recommended For:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Apr-2007 - A pleasure
Satisfaction Ratings
Room Quality: Good
On-Site Dining: Good
Facility Quality:
Activities:
Entertainment:
Quality of Service: Good
Descriptive Property Review
Reviewed by Phillip M. of kokomo of IN USA on Apr-2007
Stayed at the Property - Apr-2007

Stayed here last weekend and really enjoyed it. Very friendly people and service terrific location to see all you want

Pros: friendliness
Cons: not much
Recommended For: Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Samantha Z. of T of CT on Apr-2007
Stayed at the Property - Apr-2007

From what I read the hotel must have been redone. The lobby was stunning, some of the service was not as up to standard as you would expect, but alot of the charisma was great. My boyfriend and I had stayed only one night, the room was smaller than expected (I felt like I was on the Titanic though) I had troubles with no remote in the room, no room service menu, and our phone didn't quite work. The elevators we're kind of screwy at night, and didnt work well, however my boyfriend and I got to go in the service elevator! (I thought it was neat :) )

Pros: Gorgeous interior/ exterior...clean
Cons: elevators
Recommended For: Honeymoon/Romance Large Groups Business Students Couples Singles
Descriptive Property Review
Reviewed by sue g. of mount prospect of il us on Apr-2007
Stayed at the Property - Mar-2007

The location is perfect for the Freedom Trail and the downtown crossing. Staff is helpful, but the bathrooms are small. The subway is under construction there so you have to get off sooner or go one stop later. They fail to tell you that. Be aware of the homeless problem at the park and subways. They don't come near the hotel however. Au bon pain downstairs is great for breakfast or a bite to eat.

Pros: location
Cons: subway completion
Recommended For:
Descriptive Property Review
Reviewed by Rowena V. of San Diego of CA USA on Mar-2007
Stayed at the Property - Mar-2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Pros: service
Cons: none
Recommended For:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Apr-2007 - Bitter sweet.
Satisfaction Ratings
Room Quality: Average
On-Site Dining: Average
Facility Quality: Average
Activities: Average
Entertainment: Good
Quality of Service: Good
Descriptive Property Review
Reviewed by Samantha Z. of T of CT on Apr-2007
Stayed at the Property - Apr-2007

From what I read the hotel must have been redone. The lobby was stunning, some of the service was not as up to standard as you would expect, but alot of the charisma was great. My boyfriend and I had stayed only one night, the room was smaller than expected (I felt like I was on the Titanic though) I had troubles with no remote in the room, no room service menu, and our phone didn't quite work. The elevators we're kind of screwy at night, and didnt work well, however my boyfriend and I got to go in the service elevator! (I thought it was neat :) )

Pros: Gorgeous interior/ exterior...clean
Cons: elevators
Recommended For: Honeymoon/Romance Large Groups Business Students Couples Singles
Descriptive Property Review
Reviewed by sue g. of mount prospect of il us on Apr-2007
Stayed at the Property - Mar-2007

The location is perfect for the Freedom Trail and the downtown crossing. Staff is helpful, but the bathrooms are small. The subway is under construction there so you have to get off sooner or go one stop later. They fail to tell you that. Be aware of the homeless problem at the park and subways. They don't come near the hotel however. Au bon pain downstairs is great for breakfast or a bite to eat.

Pros: location
Cons: subway completion
Recommended For:
Descriptive Property Review
Reviewed by Rowena V. of San Diego of CA USA on Mar-2007
Stayed at the Property - Mar-2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Pros: service
Cons: none
Recommended For:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Mar-2007 - location
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by sue g. of mount prospect of il us on Apr-2007
Stayed at the Property - Mar-2007

The location is perfect for the Freedom Trail and the downtown crossing. Staff is helpful, but the bathrooms are small. The subway is under construction there so you have to get off sooner or go one stop later. They fail to tell you that. Be aware of the homeless problem at the park and subways. They don't come near the hotel however. Au bon pain downstairs is great for breakfast or a bite to eat.

Pros: location
Cons: subway completion
Recommended For:
Descriptive Property Review
Reviewed by Rowena V. of San Diego of CA USA on Mar-2007
Stayed at the Property - Mar-2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Pros: service
Cons: none
Recommended For:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Mar-2007 - Awesome Hotel
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Rowena V. of San Diego of CA USA on Mar-2007
Stayed at the Property - Mar-2007

The hotel ammenitites and staff service were outstanding. The fine restaurants, bars, and bakery located within the hotel's perimeter were an added convenience.

Pros: service
Cons: none
Recommended For:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Mar-2007 - If you are going to spend the money in Boston
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by ANTHONY W. of MYAKKA CITY of fl USA on Mar-2007
Stayed at the Property - Mar-2007

If you are going to spend the money to stay in Boston, try the Fairmont Copley Plaza, its 4 stars from the lobby to your room and the service is outstanding

Pros: location
Cons: bathroom
Recommended For:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Mar-2007 - historically fabulous
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Devon S. of Cleveland of OH USA on Apr-2007
Stayed at the Property - Mar-2007

I wasn't sure what to expect but we walked into a wonderful lobby with great service. Our room was very nice and clean. The bathrooms(there were 2) were extremely small but it had a very european feel. The conceirge was very helpful and it was in a great location

Pros: comfort
Cons: bigger bathroom
Recommended For:
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Feb-2007 - Worst in 30+ yrs of traveling
Satisfaction Ratings
Room Quality: Terrible
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service: Terrible
Descriptive Property Review
Reviewed by Paul H. of on Feb-2007
Stayed at the Property - Feb-2007

My wife and I rate it as the worst of bad hotels in the US and in over 50 other countries. The front desk staff repeatedly misled us and acknowledged misleading us (and did little to rectify errors). We tried being accommodating and ended up unable to sleep in a ?parlor suite??due to very short sofa beds with exposed springs and huge, hard pillows. The hotel was filthy. When the pizza slices on the lobby floor were pointed out only a superficial job cleaning job was done. The rooms are EXTREMELY small and unclean even for an older hotel.

Pros: Location
Cons: Service, all staff, front desk, beds, rooms...
Recommended For:
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Feb-2007 - Lovely historic hotel
Satisfaction Ratings
Room Quality: Good
On-Site Dining:
Facility Quality: Excellent
Activities:
Entertainment:
Quality of Service: Excellent
Descriptive Property Review
Reviewed by Sam M. of NYC of NY USA on Feb-2007
Stayed at the Property - Feb-2007

This is a lovely historic hotel that has been nicely renovated. Room a little small but very comfortable and thoughtfully laid out. Ditto for bathroom. Service was terriffic. Close to everything you want to go to. Had very good time there.

Pros:
Cons:
Recommended For: Honeymoon/Romance Business Seniors Couples Singles
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Feb-2007 - Boston Park Plaza
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Norma L. of Salem of SC USA on Mar-2007
Stayed at the Property - Feb-2007

This hotel was very well-located and the front desk was helpful in giving directions. The room was very nicely appointed and quite roomy - comfortable mattress and both soft and hard pillows! The only negative - bathroom had almost no space to set cosmetics or toiletries.

Pros: Location
Cons: Shelf space in the bathroom.
Recommended For:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Jan-2007 - Coming Home
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Barry J. of Clayton of NC US on Jan-2007
Stayed at the Property - Jan-2007

My trip to Boston was to be with my brother who is currently going through Chemo at a local hospital, so my visit was not for "fun". However, staying in this hotel made "coming home" at night very comfortable and a pleasure. Everything from the food/bar and the room was a great experience.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Nov-2006 - 'Small bathrooms
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Pat T. of Wyoming of RI USA on Nov-2006
Stayed at the Property - Nov-2006

Nice hotel with lovely lobby and nice restaurants. It was nice having two bathrooms, but they were extremely small. Hotel appeared to be in the middle of renovations, which were quite needed.

Pros: lobby
Cons: room size and updates
Recommended For:
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Nov-2006 - Don't waste money
Satisfaction Ratings
Room Quality: Bad
On-Site Dining:
Facility Quality: Average
Activities:
Entertainment:
Quality of Service: Bad
Descriptive Property Review
Reviewed by Theodore G. of Tyngsboro of MA USA on Nov-2006
Stayed at the Property - Nov-2006

Room cold and thermostat didn't work correctly. You had to sit on the toilet sideways beause they put it against the bathtub. Bathroom was heated by steam that you couldn't shut-off so it was around 90 degrees. When we brought our complaints to the staffs attention they did nothing.

Pros: location
Cons: staff service
Recommended For:
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Nov-2006 - Great location
Satisfaction Ratings
Room Quality: Excellent
On-Site Dining: Excellent
Facility Quality: Good
Activities:
Entertainment:
Quality of Service: Good
Descriptive Property Review
Reviewed by Eric T. of on Nov-2006
Stayed at the Property - Nov-2006

Stay on the 15th floor (tower level or concierge lever) for a nice lounge with plasma TV's and free breakfast and evening appitizers. Go to Legal Seafood across the street and to McCormick and Schmidts in the hotel. Close to Copley Square, downtown, Chinatown, Beacon Hill (Cheers)--you can walk anywhere from here. The room was nice. You are in downtown, so expect to hear traffic.

Pros: Location
Cons: Nothing
Recommended For: Honeymoon/Romance Large Groups Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Oct-2006 - GOOD EXPERIENCE
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Reid D. of VA USA on Oct-2006
Stayed at the Property - Oct-2006

We had a great experience. Location is fantastic, so convenient. The employee who helped us, ?, was wonderful. Excellent customer service. Our apartment did have a problem the first night in that the air conditioning did not work but maintenance fixed it immediately. The apartment was clean, size was enough (economy? 1 full size bed)and the price was better than anything we could find

Pros: STAFF/LOCATION
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
Sep-2006 - fire alarms and elevators - not fun
Satisfaction Ratings
Room Quality: Bad
On-Site Dining: Good
Facility Quality: Good
Activities:
Entertainment: Good
Quality of Service:
Descriptive Property Review
Reviewed by Andrea M. of Manassas of VA USA on Sep-2006
Stayed at the Property - Sep-2006

Both nights we stayed here, the fire alarm went off between 4:30 - 5am. "Get dressed, get ready to evacuate your floor". Five minutes later "False alarm". Both nights. Many were going to ignore the next one - not good. At 9am, only two out of 6 elevators were working to move people for three conventions, businessmen and tourists. Many were stuck on each floor, waiting to get to their meetings and airport.

Pros: location
Cons: elevators, false fire alarms
Recommended For: Business Seniors Couples Singles
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:
May-2006 - Dont stay here!!!
Satisfaction Ratings
Room Quality: Terrible
On-Site Dining: Terrible
Facility Quality: Terrible
Activities: Terrible
Entertainment: Terrible
Quality of Service: Terrible
Descriptive Property Review
Reviewed by JOHN P. of on Feb-2007
Stayed at the Property - May-2006

We paid for a 2 person room, we were given economic single room. When my Husband asked for an explaination, the front desk told us we showed up at 1am. knowing this was a prepaid expensive 3 night stay. The staff was the worst that there can be. The room was extremely small and filthy. the carpet smelled and this applies to the rest of the hotel. we will NEVER stay at the Park Plaza hotel even for FREE.

Pros: nothing
Cons: Customer service
Recommended For:



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