| Satisfaction Ratings | |
| Room Quality: | Average |
| On-Site Dining: | Average |
| Facility Quality: | Average |
| Activities: | Terrible |
| Entertainment: | Bad |
| Quality of Service: | Average |
| Descriptive Property Review | |
|
Reviewed by Lesley D. of Jacksonville of FL USA on Jun-2007 Stayed at the Property - Jun-2007 Stayed here for the experience -charm of the pink historic gardens and inn. Have to admit, rooms need upgrading. Pool & beach hours very poor. Need more bar/casual restraurant options at pool. Did not see any activities or entertainment (only in Surf Club). Staff nice. Rates don't match what you get. Sorry, love the old Waikiki charm but overlook the snobbism and fix the Grand Pink! |
|
| Pros: | private beach and historic feel/charm, gardens |
| Cons: | pool hours, beach hours, pool restaurant and BAR! |
| Recommended For: | Families Honeymoon/Romance Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Angelito U. of San Francisco of CA USA on Apr-2007 Stayed at the Property - Jan-2007 Disappointed! We paid top dollar (Christmas/New Year) Took our family and booked two rooms. Front Desk slow, room smelled and looked out at hotel nursery. Bathtub was straight 1960's. Could not get a beach chair even at 6:00 A.M. Pool closed too early. Very disappointing for cost. On leaving the hotel someone had charged drinks/lunch numerous days to our room. Wanted it cleared before we left and front desk said 5 minutes, 45 minutes I called down and anwser was it would take a couple of days to resolve. Rude to say the least. |
|
| Pros: | Lobby view of ocean |
| Cons: | almost everything |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Matt C. of Arcata of CA United States on Dec-2006 Stayed at the Property - Dec-2006 Stayed here 2 nights and wished we had stayed at the Sheraton Moana Surfrider OR Sheraton Princess instead. The customer service is marginal at best and we were placed in a "garden view" room which was actually a view of the hotel nursery/plant storage. The chaise lounges on the beach are great but they kick you off at 5-6pm, whether you're ready to leave or not. This is rude for the price they charge. And beware...this place is VERY PINK! |
|
| Pros: | Private Beach |
| Cons: | Customer Service |
| Recommended For: | Honeymoon/Romance Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Tami R. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 This hotel was a dump - we stayed in the older tower which is touted to have Old World charm. Yes well the charm stops at the door! Past the beautiful hardcarved doors to your room you will find a nasty, dusty room with old tattered furniture, and gross bathtubs to go with it! This place was disgusting! |
|
| Pros: | location |
| Cons: | rooms! |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Brad R. of Americus of GA USA on Oct-2006 Stayed at the Property - Oct-2006 The Royal Hawaiian couldn't have been better. The staff and hotel are top notch. The hotel and grounds are kept spotless. Our room was very spacious and well appointed. Everything was as promised. We would definately stay again. |
|
| Pros: | The location, appearence, and comfort of rooms. |
| Cons: | Nothing |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Suzanne J. of Napa of CA USA on Feb-2007 Stayed at the Property - Jul-2006 I always wanted to stay at this hotel. I have to admit I never would again. The rooms are old and not in good shape. I did not like the fact that the pool closed so early, and that they kicked you off of the beach at 6:00. I feel that there are other hotels that are better to stay at. This hotel should be rated a 2 for the condition of the rooms. |
|
| Pros: | None |
| Cons: | The rooms |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | Terrible |
| On-Site Dining: | Average |
| Facility Quality: | Terrible |
| Activities: | |
| Entertainment: | Average |
| Quality of Service: | Average |
| Descriptive Property Review | |
|
Reviewed by Angelito U. of San Francisco of CA USA on Apr-2007 Stayed at the Property - Jan-2007 Disappointed! We paid top dollar (Christmas/New Year) Took our family and booked two rooms. Front Desk slow, room smelled and looked out at hotel nursery. Bathtub was straight 1960's. Could not get a beach chair even at 6:00 A.M. Pool closed too early. Very disappointing for cost. On leaving the hotel someone had charged drinks/lunch numerous days to our room. Wanted it cleared before we left and front desk said 5 minutes, 45 minutes I called down and anwser was it would take a couple of days to resolve. Rude to say the least. |
|
| Pros: | Lobby view of ocean |
| Cons: | almost everything |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Matt C. of Arcata of CA United States on Dec-2006 Stayed at the Property - Dec-2006 Stayed here 2 nights and wished we had stayed at the Sheraton Moana Surfrider OR Sheraton Princess instead. The customer service is marginal at best and we were placed in a "garden view" room which was actually a view of the hotel nursery/plant storage. The chaise lounges on the beach are great but they kick you off at 5-6pm, whether you're ready to leave or not. This is rude for the price they charge. And beware...this place is VERY PINK! |
|
| Pros: | Private Beach |
| Cons: | Customer Service |
| Recommended For: | Honeymoon/Romance Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Tami R. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 This hotel was a dump - we stayed in the older tower which is touted to have Old World charm. Yes well the charm stops at the door! Past the beautiful hardcarved doors to your room you will find a nasty, dusty room with old tattered furniture, and gross bathtubs to go with it! This place was disgusting! |
|
| Pros: | location |
| Cons: | rooms! |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Brad R. of Americus of GA USA on Oct-2006 Stayed at the Property - Oct-2006 The Royal Hawaiian couldn't have been better. The staff and hotel are top notch. The hotel and grounds are kept spotless. Our room was very spacious and well appointed. Everything was as promised. We would definately stay again. |
|
| Pros: | The location, appearence, and comfort of rooms. |
| Cons: | Nothing |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Suzanne J. of Napa of CA USA on Feb-2007 Stayed at the Property - Jul-2006 I always wanted to stay at this hotel. I have to admit I never would again. The rooms are old and not in good shape. I did not like the fact that the pool closed so early, and that they kicked you off of the beach at 6:00. I feel that there are other hotels that are better to stay at. This hotel should be rated a 2 for the condition of the rooms. |
|
| Pros: | None |
| Cons: | The rooms |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | Bad |
| On-Site Dining: | |
| Facility Quality: | Good |
| Activities: | Good |
| Entertainment: | Average |
| Quality of Service: | Terrible |
| Descriptive Property Review | |
|
Reviewed by Matt C. of Arcata of CA United States on Dec-2006 Stayed at the Property - Dec-2006 Stayed here 2 nights and wished we had stayed at the Sheraton Moana Surfrider OR Sheraton Princess instead. The customer service is marginal at best and we were placed in a "garden view" room which was actually a view of the hotel nursery/plant storage. The chaise lounges on the beach are great but they kick you off at 5-6pm, whether you're ready to leave or not. This is rude for the price they charge. And beware...this place is VERY PINK! |
|
| Pros: | Private Beach |
| Cons: | Customer Service |
| Recommended For: | Honeymoon/Romance Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Tami R. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 This hotel was a dump - we stayed in the older tower which is touted to have Old World charm. Yes well the charm stops at the door! Past the beautiful hardcarved doors to your room you will find a nasty, dusty room with old tattered furniture, and gross bathtubs to go with it! This place was disgusting! |
|
| Pros: | location |
| Cons: | rooms! |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Brad R. of Americus of GA USA on Oct-2006 Stayed at the Property - Oct-2006 The Royal Hawaiian couldn't have been better. The staff and hotel are top notch. The hotel and grounds are kept spotless. Our room was very spacious and well appointed. Everything was as promised. We would definately stay again. |
|
| Pros: | The location, appearence, and comfort of rooms. |
| Cons: | Nothing |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Suzanne J. of Napa of CA USA on Feb-2007 Stayed at the Property - Jul-2006 I always wanted to stay at this hotel. I have to admit I never would again. The rooms are old and not in good shape. I did not like the fact that the pool closed so early, and that they kicked you off of the beach at 6:00. I feel that there are other hotels that are better to stay at. This hotel should be rated a 2 for the condition of the rooms. |
|
| Pros: | None |
| Cons: | The rooms |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | Terrible |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
|
Reviewed by Tami R. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 This hotel was a dump - we stayed in the older tower which is touted to have Old World charm. Yes well the charm stops at the door! Past the beautiful hardcarved doors to your room you will find a nasty, dusty room with old tattered furniture, and gross bathtubs to go with it! This place was disgusting! |
|
| Pros: | location |
| Cons: | rooms! |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Brad R. of Americus of GA USA on Oct-2006 Stayed at the Property - Oct-2006 The Royal Hawaiian couldn't have been better. The staff and hotel are top notch. The hotel and grounds are kept spotless. Our room was very spacious and well appointed. Everything was as promised. We would definately stay again. |
|
| Pros: | The location, appearence, and comfort of rooms. |
| Cons: | Nothing |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Suzanne J. of Napa of CA USA on Feb-2007 Stayed at the Property - Jul-2006 I always wanted to stay at this hotel. I have to admit I never would again. The rooms are old and not in good shape. I did not like the fact that the pool closed so early, and that they kicked you off of the beach at 6:00. I feel that there are other hotels that are better to stay at. This hotel should be rated a 2 for the condition of the rooms. |
|
| Pros: | None |
| Cons: | The rooms |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
|
Reviewed by Brad R. of Americus of GA USA on Oct-2006 Stayed at the Property - Oct-2006 The Royal Hawaiian couldn't have been better. The staff and hotel are top notch. The hotel and grounds are kept spotless. Our room was very spacious and well appointed. Everything was as promised. We would definately stay again. |
|
| Pros: | The location, appearence, and comfort of rooms. |
| Cons: | Nothing |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Suzanne J. of Napa of CA USA on Feb-2007 Stayed at the Property - Jul-2006 I always wanted to stay at this hotel. I have to admit I never would again. The rooms are old and not in good shape. I did not like the fact that the pool closed so early, and that they kicked you off of the beach at 6:00. I feel that there are other hotels that are better to stay at. This hotel should be rated a 2 for the condition of the rooms. |
|
| Pros: | None |
| Cons: | The rooms |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | Terrible |
| On-Site Dining: | Average |
| Facility Quality: | Average |
| Activities: | Terrible |
| Entertainment: | Bad |
| Quality of Service: | Average |
| Descriptive Property Review | |
|
Reviewed by Suzanne J. of Napa of CA USA on Feb-2007 Stayed at the Property - Jul-2006 I always wanted to stay at this hotel. I have to admit I never would again. The rooms are old and not in good shape. I did not like the fact that the pool closed so early, and that they kicked you off of the beach at 6:00. I feel that there are other hotels that are better to stay at. This hotel should be rated a 2 for the condition of the rooms. |
|
| Pros: | None |
| Cons: | The rooms |
| Recommended For: | |