| Satisfaction Ratings | |
| Room Quality: | Bad |
| On-Site Dining: | Terrible |
| Facility Quality: | Terrible |
| Activities: | Terrible |
| Entertainment: | Terrible |
| Quality of Service: | Terrible |
| Descriptive Property Review | |
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Reviewed by Donna P. of Montesano, WA USA on Nov-2007 Stayed at the Property - Nov-2007 The restaurant and bar are under construction, the free breakfast had no coffee, my bed was missing sheets, the AC sounded like a '70's dishwasher... the list goes on... very disappointing stay. I complained at the desk and was told a manager would contact me but I never heard a word back from them... This Best Western had such good reviews online that I felt pretty confident it was a good choice for my business trip. However, after my experience, I definitely would not recommend this hotel! |
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| Pros: | comfortable beds |
| Cons: | everything else |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Nicole K. of Sacramento of CA on Jun-2007 Stayed at the Property - Jun-2007 My parents and I stayed at the Best Western for two nights. The rooms were large and "river view" was OK. More like a stream view. We were close to everything, but it was quiet. My only complaint would be that the bottom of the doors sit too high up, so light and noise are let in through under the door. However, the curtains keep all outside light out. Continental breakfast was nice too with pastries, waffles, fruit, cereal, and beverages. I would stay here again! |
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| Pros: | Location, Rooms |
| Cons: | Doors |
| Recommended For: | Families Business Students Seniors Couples Singles |
| Descriptive Property Review | |
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Reviewed by J. O. of on May-2007 Stayed at the Property - May-2007 Best Western never lets me down. This one was clean, comfy, too bad the hot tub is seasonal! |
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| Pros: | The beds! |
| Cons: | Year round indoor pool? |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Gary R. of on Mar-2007 Stayed at the Property - Mar-2007 Pool, Hot tub, and Restaurant were all out of order!!! |
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| Pros: | polite staff |
| Cons: | dining, pool, hot tub |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Vince L. of WA USA on Jan-2007 Stayed at the Property - Dec-2006 Tried to call hotel for shuttle service from SEA, 9 p.m. Could not get answer on the shuttle phone or from cell. Took a cab. It took 15 minutes to check in. There was one loud mouth desk clerk. She could not multitask. More interested in chit chatting than serving the waiting customers. The hotel halls were filthy from construction/remodeling. Debris & carpet stacked in the hallways. Room was ICE COLD upon arrival. Bed was comfortable, but felt damp because of the cold room (not comfortable for the baby). I will not return to this hotel. |
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| Pros: | Location |
| Cons: | Customer service |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by t M. of Vancouver of bc CANADA on Jan-2007 Stayed at the Property - Aug-2006 I paid extra for a river view but couldn't see the river from the room we got. Room smelled musty and shower valve didn't work properly. Pool was cold in August and the green ring of sludge around the hottub waterline badly needed cleaning. I won't stay here again, however, to be fair lobby looks great, location is good and continental breakfast we liked. |
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| Pros: | Location |
| Cons: | cleanliness/maintenance |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | Good |
| On-Site Dining: | Good |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
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Reviewed by Nicole K. of Sacramento of CA on Jun-2007 Stayed at the Property - Jun-2007 My parents and I stayed at the Best Western for two nights. The rooms were large and "river view" was OK. More like a stream view. We were close to everything, but it was quiet. My only complaint would be that the bottom of the doors sit too high up, so light and noise are let in through under the door. However, the curtains keep all outside light out. Continental breakfast was nice too with pastries, waffles, fruit, cereal, and beverages. I would stay here again! |
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| Pros: | Location, Rooms |
| Cons: | Doors |
| Recommended For: | Families Business Students Seniors Couples Singles |
| Descriptive Property Review | |
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Reviewed by J. O. of on May-2007 Stayed at the Property - May-2007 Best Western never lets me down. This one was clean, comfy, too bad the hot tub is seasonal! |
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| Pros: | The beds! |
| Cons: | Year round indoor pool? |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Gary R. of on Mar-2007 Stayed at the Property - Mar-2007 Pool, Hot tub, and Restaurant were all out of order!!! |
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| Pros: | polite staff |
| Cons: | dining, pool, hot tub |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Vince L. of WA USA on Jan-2007 Stayed at the Property - Dec-2006 Tried to call hotel for shuttle service from SEA, 9 p.m. Could not get answer on the shuttle phone or from cell. Took a cab. It took 15 minutes to check in. There was one loud mouth desk clerk. She could not multitask. More interested in chit chatting than serving the waiting customers. The hotel halls were filthy from construction/remodeling. Debris & carpet stacked in the hallways. Room was ICE COLD upon arrival. Bed was comfortable, but felt damp because of the cold room (not comfortable for the baby). I will not return to this hotel. |
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| Pros: | Location |
| Cons: | Customer service |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by t M. of Vancouver of bc CANADA on Jan-2007 Stayed at the Property - Aug-2006 I paid extra for a river view but couldn't see the river from the room we got. Room smelled musty and shower valve didn't work properly. Pool was cold in August and the green ring of sludge around the hottub waterline badly needed cleaning. I won't stay here again, however, to be fair lobby looks great, location is good and continental breakfast we liked. |
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| Pros: | Location |
| Cons: | cleanliness/maintenance |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
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Reviewed by J. O. of on May-2007 Stayed at the Property - May-2007 Best Western never lets me down. This one was clean, comfy, too bad the hot tub is seasonal! |
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| Pros: | The beds! |
| Cons: | Year round indoor pool? |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Gary R. of on Mar-2007 Stayed at the Property - Mar-2007 Pool, Hot tub, and Restaurant were all out of order!!! |
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| Pros: | polite staff |
| Cons: | dining, pool, hot tub |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Vince L. of WA USA on Jan-2007 Stayed at the Property - Dec-2006 Tried to call hotel for shuttle service from SEA, 9 p.m. Could not get answer on the shuttle phone or from cell. Took a cab. It took 15 minutes to check in. There was one loud mouth desk clerk. She could not multitask. More interested in chit chatting than serving the waiting customers. The hotel halls were filthy from construction/remodeling. Debris & carpet stacked in the hallways. Room was ICE COLD upon arrival. Bed was comfortable, but felt damp because of the cold room (not comfortable for the baby). I will not return to this hotel. |
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| Pros: | Location |
| Cons: | Customer service |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by t M. of Vancouver of bc CANADA on Jan-2007 Stayed at the Property - Aug-2006 I paid extra for a river view but couldn't see the river from the room we got. Room smelled musty and shower valve didn't work properly. Pool was cold in August and the green ring of sludge around the hottub waterline badly needed cleaning. I won't stay here again, however, to be fair lobby looks great, location is good and continental breakfast we liked. |
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| Pros: | Location |
| Cons: | cleanliness/maintenance |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
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Reviewed by Gary R. of on Mar-2007 Stayed at the Property - Mar-2007 Pool, Hot tub, and Restaurant were all out of order!!! |
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| Pros: | polite staff |
| Cons: | dining, pool, hot tub |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Vince L. of WA USA on Jan-2007 Stayed at the Property - Dec-2006 Tried to call hotel for shuttle service from SEA, 9 p.m. Could not get answer on the shuttle phone or from cell. Took a cab. It took 15 minutes to check in. There was one loud mouth desk clerk. She could not multitask. More interested in chit chatting than serving the waiting customers. The hotel halls were filthy from construction/remodeling. Debris & carpet stacked in the hallways. Room was ICE COLD upon arrival. Bed was comfortable, but felt damp because of the cold room (not comfortable for the baby). I will not return to this hotel. |
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| Pros: | Location |
| Cons: | Customer service |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by t M. of Vancouver of bc CANADA on Jan-2007 Stayed at the Property - Aug-2006 I paid extra for a river view but couldn't see the river from the room we got. Room smelled musty and shower valve didn't work properly. Pool was cold in August and the green ring of sludge around the hottub waterline badly needed cleaning. I won't stay here again, however, to be fair lobby looks great, location is good and continental breakfast we liked. |
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| Pros: | Location |
| Cons: | cleanliness/maintenance |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
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Reviewed by Vince L. of WA USA on Jan-2007 Stayed at the Property - Dec-2006 Tried to call hotel for shuttle service from SEA, 9 p.m. Could not get answer on the shuttle phone or from cell. Took a cab. It took 15 minutes to check in. There was one loud mouth desk clerk. She could not multitask. More interested in chit chatting than serving the waiting customers. The hotel halls were filthy from construction/remodeling. Debris & carpet stacked in the hallways. Room was ICE COLD upon arrival. Bed was comfortable, but felt damp because of the cold room (not comfortable for the baby). I will not return to this hotel. |
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| Pros: | Location |
| Cons: | Customer service |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by t M. of Vancouver of bc CANADA on Jan-2007 Stayed at the Property - Aug-2006 I paid extra for a river view but couldn't see the river from the room we got. Room smelled musty and shower valve didn't work properly. Pool was cold in August and the green ring of sludge around the hottub waterline badly needed cleaning. I won't stay here again, however, to be fair lobby looks great, location is good and continental breakfast we liked. |
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| Pros: | Location |
| Cons: | cleanliness/maintenance |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | Bad |
| On-Site Dining: | Average |
| Facility Quality: | Terrible |
| Activities: | |
| Entertainment: | |
| Quality of Service: | Average |
| Descriptive Property Review | |
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Reviewed by t M. of Vancouver of bc CANADA on Jan-2007 Stayed at the Property - Aug-2006 I paid extra for a river view but couldn't see the river from the room we got. Room smelled musty and shower valve didn't work properly. Pool was cold in August and the green ring of sludge around the hottub waterline badly needed cleaning. I won't stay here again, however, to be fair lobby looks great, location is good and continental breakfast we liked. |
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| Pros: | Location |
| Cons: | cleanliness/maintenance |
| Recommended For: | |