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950 Mason St At Knob Hill - San Francisco - California


There are no environmental reviews at this time. You can help empower the public to choose Green! If you have stayed at The Fairmont San Francisco recently please add a Green Review General Property Reviews Expand Listings click on happyface icon or review title to expand, click again to contract. Mar-2007 - Won
Satisfaction Ratings
Room Quality: Good
On-Site Dining: Good
Facility Quality: Average
Activities: Average
Entertainment: Average
Quality of Service: Terrible
Descriptive Property Review
Reviewed by Joshua F. of of WA USA on Apr-2007
Stayed at the Property - Mar-2007

The room was very clean and the size and layout were adequate. Room service was exceptionally fast and the desserts ordered were what you?d expect from an excellent restaurant. One of the two bath robes was missing from our room. During our stay we had an unfortunate incident with the valet damaging our vehicle and then falsifying documents to cover it up (security tapes showed the truth). Correcting the situation took longer than it should have with several in-person discussions during our stay as well as back-and-forth phone calls after the visit. I?m disappointed in Fairmont.

Pros: Location
Cons: Valet Service
Recommended For: Business
Descriptive Property Review
Reviewed by Eric S. of Tx USA on Mar-2007
Stayed at the Property - Feb-2007

Hotel staff were wonderful. The hotel was awesome! But the view from our room was the greatest!! The upgrade suggestion we got at check in was the best thing we could have gotten. For just a little extra $ we got a room with a killer view and I have pictures to prove it!!!

Pros: The View
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Munehiro T. of Redondo Beach of CA on Nov-2006
Stayed at the Property - Nov-2006

Among the many hotels we stayed in SF, this isn't one of the best, considering the price we paid for it. Room with no view, tasteless pseudo-historical furnishing, stuck window, non-functioning AC... We didn't realize bathrobes were missing until the second night. We weren?t even offered to receive Chronicle rather than NY Times. (In SF?) Welcome bottle of sparkling wine was a nice touch, but it was dipped in dusted lukewarm water. We feel sorry for the lack of finishing touch of attention the historical establishment deserves. Regrettably we will not recommend it to my friends.

Pros: Courteous Service
Cons: Finishing Touch of Attetion
Recommended For:
Descriptive Property Review
Reviewed by Debra C. of on Nov-2006
Stayed at the Property - Oct-2006

My husband was recently on business in San Francisco so I chose to go with him for some sight seeing. I was very pleased with our stay at the Hampton Inn. This hotel is in a quiet area(we stayed at the one on Gateway Ave. in the business distrct). The hotel was very clean and the beds were comfortable. The hotel staff was friendly and helpful. We arrived three hours early and they let us check in ahead of time. We enjoyed the free hot breakfast each morning.The hotel offers free shuttle service to and from the airport and surrounding areas.

Pros: Cleanliness
Cons: More staff who speak English
Recommended For: Families Large Groups Business Seniors Couples
Descriptive Property Review
Reviewed by Susan B. of on Nov-2006
Stayed at the Property - Oct-2006

Room clean, comfortable bed, TV not working, valet parking service excellent.

Pros:
Cons:
Recommended For:
Feb-2007 - Great Hotel/Great Service/Great View
Satisfaction Ratings
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Descriptive Property Review
Reviewed by Eric S. of Tx USA on Mar-2007
Stayed at the Property - Feb-2007

Hotel staff were wonderful. The hotel was awesome! But the view from our room was the greatest!! The upgrade suggestion we got at check in was the best thing we could have gotten. For just a little extra $ we got a room with a killer view and I have pictures to prove it!!!

Pros: The View
Cons: N/A
Recommended For:
Descriptive Property Review
Reviewed by Munehiro T. of Redondo Beach of CA on Nov-2006
Stayed at the Property - Nov-2006

Among the many hotels we stayed in SF, this isn't one of the best, considering the price we paid for it. Room with no view, tasteless pseudo-historical furnishing, stuck window, non-functioning AC... We didn't realize bathrobes were missing until the second night. We weren?t even offered to receive Chronicle rather than NY Times. (In SF?) Welcome bottle of sparkling wine was a nice touch, but it was dipped in dusted lukewarm water. We feel sorry for the lack of finishing touch of attention the historical establishment deserves. Regrettably we will not recommend it to my friends.

Pros: Courteous Service
Cons: Finishing Touch of Attetion
Recommended For:
Descriptive Property Review
Reviewed by Debra C. of on Nov-2006
Stayed at the Property - Oct-2006

My husband was recently on business in San Francisco so I chose to go with him for some sight seeing. I was very pleased with our stay at the Hampton Inn. This hotel is in a quiet area(we stayed at the one on Gateway Ave. in the business distrct). The hotel was very clean and the beds were comfortable. The hotel staff was friendly and helpful. We arrived three hours early and they let us check in ahead of time. We enjoyed the free hot breakfast each morning.The hotel offers free shuttle service to and from the airport and surrounding areas.

Pros: Cleanliness
Cons: More staff who speak English
Recommended For: Families Large Groups Business Seniors Couples
Descriptive Property Review
Reviewed by Susan B. of on Nov-2006
Stayed at the Property - Oct-2006

Room clean, comfortable bed, TV not working, valet parking service excellent.

Pros:
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Recommended For:
Nov-2006 - Historical...hmm
Satisfaction Ratings
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Descriptive Property Review
Reviewed by Munehiro T. of Redondo Beach of CA on Nov-2006
Stayed at the Property - Nov-2006

Among the many hotels we stayed in SF, this isn't one of the best, considering the price we paid for it. Room with no view, tasteless pseudo-historical furnishing, stuck window, non-functioning AC... We didn't realize bathrobes were missing until the second night. We weren?t even offered to receive Chronicle rather than NY Times. (In SF?) Welcome bottle of sparkling wine was a nice touch, but it was dipped in dusted lukewarm water. We feel sorry for the lack of finishing touch of attention the historical establishment deserves. Regrettably we will not recommend it to my friends.

Pros: Courteous Service
Cons: Finishing Touch of Attetion
Recommended For:
Descriptive Property Review
Reviewed by Debra C. of on Nov-2006
Stayed at the Property - Oct-2006

My husband was recently on business in San Francisco so I chose to go with him for some sight seeing. I was very pleased with our stay at the Hampton Inn. This hotel is in a quiet area(we stayed at the one on Gateway Ave. in the business distrct). The hotel was very clean and the beds were comfortable. The hotel staff was friendly and helpful. We arrived three hours early and they let us check in ahead of time. We enjoyed the free hot breakfast each morning.The hotel offers free shuttle service to and from the airport and surrounding areas.

Pros: Cleanliness
Cons: More staff who speak English
Recommended For: Families Large Groups Business Seniors Couples
Descriptive Property Review
Reviewed by Susan B. of on Nov-2006
Stayed at the Property - Oct-2006

Room clean, comfortable bed, TV not working, valet parking service excellent.

Pros:
Cons:
Recommended For:
Oct-2006 - Great place to stay
Satisfaction Ratings
Room Quality: Excellent
On-Site Dining: Average
Facility Quality:
Activities:
Entertainment:
Quality of Service: Good
Descriptive Property Review
Reviewed by Debra C. of on Nov-2006
Stayed at the Property - Oct-2006

My husband was recently on business in San Francisco so I chose to go with him for some sight seeing. I was very pleased with our stay at the Hampton Inn. This hotel is in a quiet area(we stayed at the one on Gateway Ave. in the business distrct). The hotel was very clean and the beds were comfortable. The hotel staff was friendly and helpful. We arrived three hours early and they let us check in ahead of time. We enjoyed the free hot breakfast each morning.The hotel offers free shuttle service to and from the airport and surrounding areas.

Pros: Cleanliness
Cons: More staff who speak English
Recommended For: Families Large Groups Business Seniors Couples
Descriptive Property Review
Reviewed by Susan B. of on Nov-2006
Stayed at the Property - Oct-2006

Room clean, comfortable bed, TV not working, valet parking service excellent.

Pros:
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Recommended For:
Oct-2006 - Fairmont
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Descriptive Property Review
Reviewed by Susan B. of on Nov-2006
Stayed at the Property - Oct-2006

Room clean, comfortable bed, TV not working, valet parking service excellent.

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Recommended For:



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