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Reviewed by Emily G. of Asheville of NC United States of America on Feb-2007 Stayed at the Property - Feb-2007 i would recommend this hotel to anyone visiting the new haven area. it was very clean and well-kept. most of the staff were very friendly and willing to help. i had dinner and breakfast from Templeton's (the hotel restaurant) and both meals were excellent. the hotel also provided complimentary shuttle service and the driver was very kind and accommodating! i would change nothing about the experience |
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| Pros: | accommodating staff |
| Cons: | nothing |
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Reviewed by Laura H. of Fort Worth of TX on Jan-2007 Stayed at the Property - Jan-2007 The housekeeping staff and workout facilities were wonderful, and room service was efficient & inexpensive. Front desk staff varied from lacking in knowledge to being incredibly helpful. |
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| Pros: | GREAT housekeeping, Reasonably priced room service |
| Cons: | Staff assistance varied in quality |
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Reviewed by Todd S. of Washington of DC USA on Nov-2006 Stayed at the Property - Nov-2006 I had very bad experience at New Haven Hotel! I made two rooms reservation, however upon on arriving the front desk clerk informed me that I will have only one room ?because hotel is sold out and by mistake they took extra reservation?. I talked to the night manager, who wasn?t helpful at all. As a result, four of us end up staying in one room! Bad-bad experience. I will never stay at New Haven Hotel |
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| Pros: | location |
| Cons: | customer service |
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Reviewed by BP S. of on Oct-2006 Stayed at the Property - Sep-2006 Hotel room shows sign of wear; carpet worn out from Hoovering, bathroom sink cracked, sette stained, etc. Nice hotel, just needs a bit of updating. |
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| Pros: | Location |
| Cons: | Furnishings |
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Reviewed by Cindy H. of East Chatham of NY usa on Oct-2006 Stayed at the Property - Sep-2006 Great location, quiet, pretty hotel. The whole building used to be an upscale therapy hospital, now it is just the third floor. As a result, there is no bathtub, just a shower, but amazing swim facilities. Exercise room was also very nice. Food in the restaurant was excellent, the service was uneven. They just don't quite always remember they are dealing with healthy consumers. |
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Reviewed by Laura H. of Fort Worth of TX on Jan-2007 Stayed at the Property - Jan-2007 The housekeeping staff and workout facilities were wonderful, and room service was efficient & inexpensive. Front desk staff varied from lacking in knowledge to being incredibly helpful. |
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| Pros: | GREAT housekeeping, Reasonably priced room service |
| Cons: | Staff assistance varied in quality |
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| Descriptive Property Review | |
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Reviewed by Todd S. of Washington of DC USA on Nov-2006 Stayed at the Property - Nov-2006 I had very bad experience at New Haven Hotel! I made two rooms reservation, however upon on arriving the front desk clerk informed me that I will have only one room ?because hotel is sold out and by mistake they took extra reservation?. I talked to the night manager, who wasn?t helpful at all. As a result, four of us end up staying in one room! Bad-bad experience. I will never stay at New Haven Hotel |
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| Pros: | location |
| Cons: | customer service |
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| Descriptive Property Review | |
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Reviewed by BP S. of on Oct-2006 Stayed at the Property - Sep-2006 Hotel room shows sign of wear; carpet worn out from Hoovering, bathroom sink cracked, sette stained, etc. Nice hotel, just needs a bit of updating. |
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| Pros: | Location |
| Cons: | Furnishings |
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| Descriptive Property Review | |
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Reviewed by Cindy H. of East Chatham of NY usa on Oct-2006 Stayed at the Property - Sep-2006 Great location, quiet, pretty hotel. The whole building used to be an upscale therapy hospital, now it is just the third floor. As a result, there is no bathtub, just a shower, but amazing swim facilities. Exercise room was also very nice. Food in the restaurant was excellent, the service was uneven. They just don't quite always remember they are dealing with healthy consumers. |
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Reviewed by Todd S. of Washington of DC USA on Nov-2006 Stayed at the Property - Nov-2006 I had very bad experience at New Haven Hotel! I made two rooms reservation, however upon on arriving the front desk clerk informed me that I will have only one room ?because hotel is sold out and by mistake they took extra reservation?. I talked to the night manager, who wasn?t helpful at all. As a result, four of us end up staying in one room! Bad-bad experience. I will never stay at New Haven Hotel |
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| Pros: | location |
| Cons: | customer service |
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| Descriptive Property Review | |
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Reviewed by BP S. of on Oct-2006 Stayed at the Property - Sep-2006 Hotel room shows sign of wear; carpet worn out from Hoovering, bathroom sink cracked, sette stained, etc. Nice hotel, just needs a bit of updating. |
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| Pros: | Location |
| Cons: | Furnishings |
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| Descriptive Property Review | |
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Reviewed by Cindy H. of East Chatham of NY usa on Oct-2006 Stayed at the Property - Sep-2006 Great location, quiet, pretty hotel. The whole building used to be an upscale therapy hospital, now it is just the third floor. As a result, there is no bathtub, just a shower, but amazing swim facilities. Exercise room was also very nice. Food in the restaurant was excellent, the service was uneven. They just don't quite always remember they are dealing with healthy consumers. |
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Reviewed by BP S. of on Oct-2006 Stayed at the Property - Sep-2006 Hotel room shows sign of wear; carpet worn out from Hoovering, bathroom sink cracked, sette stained, etc. Nice hotel, just needs a bit of updating. |
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| Pros: | Location |
| Cons: | Furnishings |
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| Descriptive Property Review | |
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Reviewed by Cindy H. of East Chatham of NY usa on Oct-2006 Stayed at the Property - Sep-2006 Great location, quiet, pretty hotel. The whole building used to be an upscale therapy hospital, now it is just the third floor. As a result, there is no bathtub, just a shower, but amazing swim facilities. Exercise room was also very nice. Food in the restaurant was excellent, the service was uneven. They just don't quite always remember they are dealing with healthy consumers. |
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Reviewed by Cindy H. of East Chatham of NY usa on Oct-2006 Stayed at the Property - Sep-2006 Great location, quiet, pretty hotel. The whole building used to be an upscale therapy hospital, now it is just the third floor. As a result, there is no bathtub, just a shower, but amazing swim facilities. Exercise room was also very nice. Food in the restaurant was excellent, the service was uneven. They just don't quite always remember they are dealing with healthy consumers. |
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