| Satisfaction Ratings | |
| Room Quality: | Excellent |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | Terrible |
| Descriptive Property Review | |
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Reviewed by c c. of on Dec-2006 Stayed at the Property - Dec-2006 you can't beat the location of this hotel. it is absolutely beautiful, but the service is lousy! they pride themselves on catering to kids. well, my niece's milk was left to spoil when given to be put away, our baby's crib was not delivered until 10pm. she had been asleep since 7pm. we only asked three times very nicely, might i add. we've stayed at other loew's hotels and you can't beat it. the people are stellar. we especially love philadelphia's loews. our buddy alex, the front desk manager is always good to us! save your money and stay elsewhere in nyc. |
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| Pros: | the hotel is beautiful |
| Cons: | the service is absolutelely lousy. |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by eleanor k. of on canada on Nov-2006 Stayed at the Property - Nov-2006 we found it very inconvenient and unsightly to see teen agers sprawled out on the sidewalk and cluttering up the front door of such an elegant hotel.. It seems that it is not back-pack" hotel and the management should have some control over this situation. The hotel tries very hard to provide excellent service and there needs to be a "conduct code" enforced.for guests , both in the lobby and the front door. . |
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| Pros: | library restaurant |
| Cons: | crowds of teens on sidewalk at front door of hotel |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
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Reviewed by eleanor k. of on canada on Nov-2006 Stayed at the Property - Nov-2006 we found it very inconvenient and unsightly to see teen agers sprawled out on the sidewalk and cluttering up the front door of such an elegant hotel.. It seems that it is not back-pack" hotel and the management should have some control over this situation. The hotel tries very hard to provide excellent service and there needs to be a "conduct code" enforced.for guests , both in the lobby and the front door. . |
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| Pros: | library restaurant |
| Cons: | crowds of teens on sidewalk at front door of hotel |
| Recommended For: | |