| Satisfaction Ratings | |
| Room Quality: | Terrible |
| On-Site Dining: | Average |
| Facility Quality: | Average |
| Activities: | |
| Entertainment: | Average |
| Quality of Service: | Bad |
| Descriptive Property Review | |
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Reviewed by Kris R. of Temecula of Ca USA on Jul-2007 Stayed at the Property - Jul-2007 With our online travel website reservation, we were stuck in the courtyard like we were being punished. The rooms are in serious need of a facelift, the bathroom toilet made me feel like I was in a gas station and left me looking for a seat cover, no coffee in room, overall I would not recommend this place :( |
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| Pros: | valet |
| Cons: | everything in the room |
| Recommended For: | Seniors |
| Descriptive Property Review | |
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Reviewed by Doug F. of CA US on Jul-2007 Stayed at the Property - Jul-2007 This is best described as an old run down hotel. The molding was missing, the rroom was extremely small, the bed was very uncomfortable. I will never stay there again. |
|
| Pros: | Close to the casino |
| Cons: | Everything |
| Recommended For: | Seniors Singles |
| Descriptive Property Review | |
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Reviewed by Julie E. of Colorado Springs of CO USA on Jul-2007 Stayed at the Property - Jun-2007 The rooms need a little updating, but the service far outweighs any concerns |
|
| Pros: | Service |
| Cons: | rooms need updating |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by Donald C. of IL USA on Mar-2007 Stayed at the Property - Mar-2007 WE stayed three days and checked out of the courtyard the last two days we checked in ar the Peppermill the courtyard is in total need of renavation. Mold in the bathroom.very old, not clean |
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| Pros: | Main Hotel |
| Cons: | Courtyard |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Victoria W. of Boise of Id US on Mar-2007 Stayed at the Property - Mar-2007 We had to change rooms the first night, because the sink wouldn't drain in the tub and sink. The maids only clean what you can see when first walking in the door, and didn't bother to vacumn the room. |
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| Pros: | the pool |
| Cons: | The Courtyard Hotel |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Joe F. of San Francisco of CA USA on Mar-2007 Stayed at the Property - Feb-2007 My room in the East Tower appeared to have been untouched since the 70's (not a complement). The furniture was worn or damaged, the thermostat didn't work and the lights were inadequate. My room overlooked the freeway and I was lulled to sleep by the trucks on the interstate. There are no power outlets near the table or bed, so get used to running your computer on battery power. Of course they?re still charging $12 daily for internet service?.. |
|
| Pros: | Amenities |
| Cons: | Rooms |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Olivia E. of on Feb-2007 Stayed at the Property - Feb-2007 This hotel offers no customerservice! I made reservations far in advance and specifically asked for a non-smoking room since I have a new-born baby. I made that request clear and it was even noted on their computer. This was request was not granted. The room was dated, filthy and stunk! I will never stay here again nor will I recommend it.Could use improving - the hotel |
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| Pros: | |
| Cons: | the hotel |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by D W. of Riner of VA USA on Jan-2007 Stayed at the Property - Jan-2007 This hotel did not have my reserved and guaranteed room type on check in and they did not upgrade us to a better room, but rather a lesser one. Is older and need updating... linens are terrible and fixtures are old, stained and leaky. Bell service was non-existent, they never even anwser the phones much less handle luggage. Food service was adequate. Will not visit again. |
|
| Pros: | Restaurants |
| Cons: | Bath fixtures and linens |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by J. B. of Arlington Heights of Il USA on Oct-2006 Stayed at the Property - Oct-2006 We stayed in one of the club level rooms. Clean, spacious, attractive rooms. Service excellent. Friendliness, excellent. Restaurants, excellent. It was our first stay at the Nugget, and that is where we will stay from now on when we visit Reno. Nothing but class and quality. |
|
| Pros: | rooms and restaurants |
| Cons: | maybe a little bigger fitness center |
| Recommended For: | Large Groups Business Seniors Couples |
| Satisfaction Ratings | |
| Room Quality: | Bad |
| On-Site Dining: | Average |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
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Reviewed by Doug F. of CA US on Jul-2007 Stayed at the Property - Jul-2007 This is best described as an old run down hotel. The molding was missing, the rroom was extremely small, the bed was very uncomfortable. I will never stay there again. |
|
| Pros: | Close to the casino |
| Cons: | Everything |
| Recommended For: | Seniors Singles |
| Descriptive Property Review | |
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Reviewed by Julie E. of Colorado Springs of CO USA on Jul-2007 Stayed at the Property - Jun-2007 The rooms need a little updating, but the service far outweighs any concerns |
|
| Pros: | Service |
| Cons: | rooms need updating |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
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Reviewed by Donald C. of IL USA on Mar-2007 Stayed at the Property - Mar-2007 WE stayed three days and checked out of the courtyard the last two days we checked in ar the Peppermill the courtyard is in total need of renavation. Mold in the bathroom.very old, not clean |
|
| Pros: | Main Hotel |
| Cons: | Courtyard |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by Victoria W. of Boise of Id US on Mar-2007 Stayed at the Property - Mar-2007 We had to change rooms the first night, because the sink wouldn't drain in the tub and sink. The maids only clean what you can see when first walking in the door, and didn't bother to vacumn the room. |
|
| Pros: | the pool |
| Cons: | The Courtyard Hotel |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Joe F. of San Francisco of CA USA on Mar-2007 Stayed at the Property - Feb-2007 My room in the East Tower appeared to have been untouched since the 70's (not a complement). The furniture was worn or damaged, the thermostat didn't work and the lights were inadequate. My room overlooked the freeway and I was lulled to sleep by the trucks on the interstate. There are no power outlets near the table or bed, so get used to running your computer on battery power. Of course they?re still charging $12 daily for internet service?.. |
|
| Pros: | Amenities |
| Cons: | Rooms |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Olivia E. of on Feb-2007 Stayed at the Property - Feb-2007 This hotel offers no customerservice! I made reservations far in advance and specifically asked for a non-smoking room since I have a new-born baby. I made that request clear and it was even noted on their computer. This was request was not granted. The room was dated, filthy and stunk! I will never stay here again nor will I recommend it.Could use improving - the hotel |
|
| Pros: | |
| Cons: | the hotel |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by D W. of Riner of VA USA on Jan-2007 Stayed at the Property - Jan-2007 This hotel did not have my reserved and guaranteed room type on check in and they did not upgrade us to a better room, but rather a lesser one. Is older and need updating... linens are terrible and fixtures are old, stained and leaky. Bell service was non-existent, they never even anwser the phones much less handle luggage. Food service was adequate. Will not visit again. |
|
| Pros: | Restaurants |
| Cons: | Bath fixtures and linens |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by J. B. of Arlington Heights of Il USA on Oct-2006 Stayed at the Property - Oct-2006 We stayed in one of the club level rooms. Clean, spacious, attractive rooms. Service excellent. Friendliness, excellent. Restaurants, excellent. It was our first stay at the Nugget, and that is where we will stay from now on when we visit Reno. Nothing but class and quality. |
|
| Pros: | rooms and restaurants |
| Cons: | maybe a little bigger fitness center |
| Recommended For: | Large Groups Business Seniors Couples |
| Satisfaction Ratings | |
| Room Quality: | Good |
| On-Site Dining: | Excellent |
| Facility Quality: | Good |
| Activities: | Excellent |
| Entertainment: | Excellent |
| Quality of Service: | Excellent |
| Descriptive Property Review | |
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Reviewed by Julie E. of Colorado Springs of CO USA on Jul-2007 Stayed at the Property - Jun-2007 The rooms need a little updating, but the service far outweighs any concerns |
|
| Pros: | Service |
| Cons: | rooms need updating |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Donald C. of IL USA on Mar-2007 Stayed at the Property - Mar-2007 WE stayed three days and checked out of the courtyard the last two days we checked in ar the Peppermill the courtyard is in total need of renavation. Mold in the bathroom.very old, not clean |
|
| Pros: | Main Hotel |
| Cons: | Courtyard |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Victoria W. of Boise of Id US on Mar-2007 Stayed at the Property - Mar-2007 We had to change rooms the first night, because the sink wouldn't drain in the tub and sink. The maids only clean what you can see when first walking in the door, and didn't bother to vacumn the room. |
|
| Pros: | the pool |
| Cons: | The Courtyard Hotel |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Joe F. of San Francisco of CA USA on Mar-2007 Stayed at the Property - Feb-2007 My room in the East Tower appeared to have been untouched since the 70's (not a complement). The furniture was worn or damaged, the thermostat didn't work and the lights were inadequate. My room overlooked the freeway and I was lulled to sleep by the trucks on the interstate. There are no power outlets near the table or bed, so get used to running your computer on battery power. Of course they?re still charging $12 daily for internet service?.. |
|
| Pros: | Amenities |
| Cons: | Rooms |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Olivia E. of on Feb-2007 Stayed at the Property - Feb-2007 This hotel offers no customerservice! I made reservations far in advance and specifically asked for a non-smoking room since I have a new-born baby. I made that request clear and it was even noted on their computer. This was request was not granted. The room was dated, filthy and stunk! I will never stay here again nor will I recommend it.Could use improving - the hotel |
|
| Pros: | |
| Cons: | the hotel |
| Recommended For: | |
| Descriptive Property Review | |
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Reviewed by D W. of Riner of VA USA on Jan-2007 Stayed at the Property - Jan-2007 This hotel did not have my reserved and guaranteed room type on check in and they did not upgrade us to a better room, but rather a lesser one. Is older and need updating... linens are terrible and fixtures are old, stained and leaky. Bell service was non-existent, they never even anwser the phones much less handle luggage. Food service was adequate. Will not visit again. |
|
| Pros: | Restaurants |
| Cons: | Bath fixtures and linens |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by J. B. of Arlington Heights of Il USA on Oct-2006 Stayed at the Property - Oct-2006 We stayed in one of the club level rooms. Clean, spacious, attractive rooms. Service excellent. Friendliness, excellent. Restaurants, excellent. It was our first stay at the Nugget, and that is where we will stay from now on when we visit Reno. Nothing but class and quality. |
|
| Pros: | rooms and restaurants |
| Cons: | maybe a little bigger fitness center |
| Recommended For: | Large Groups Business Seniors Couples |
| Satisfaction Ratings | |
| Room Quality: | |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
|
Reviewed by Donald C. of IL USA on Mar-2007 Stayed at the Property - Mar-2007 WE stayed three days and checked out of the courtyard the last two days we checked in ar the Peppermill the courtyard is in total need of renavation. Mold in the bathroom.very old, not clean |
|
| Pros: | Main Hotel |
| Cons: | Courtyard |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Victoria W. of Boise of Id US on Mar-2007 Stayed at the Property - Mar-2007 We had to change rooms the first night, because the sink wouldn't drain in the tub and sink. The maids only clean what you can see when first walking in the door, and didn't bother to vacumn the room. |
|
| Pros: | the pool |
| Cons: | The Courtyard Hotel |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Joe F. of San Francisco of CA USA on Mar-2007 Stayed at the Property - Feb-2007 My room in the East Tower appeared to have been untouched since the 70's (not a complement). The furniture was worn or damaged, the thermostat didn't work and the lights were inadequate. My room overlooked the freeway and I was lulled to sleep by the trucks on the interstate. There are no power outlets near the table or bed, so get used to running your computer on battery power. Of course they?re still charging $12 daily for internet service?.. |
|
| Pros: | Amenities |
| Cons: | Rooms |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Olivia E. of on Feb-2007 Stayed at the Property - Feb-2007 This hotel offers no customerservice! I made reservations far in advance and specifically asked for a non-smoking room since I have a new-born baby. I made that request clear and it was even noted on their computer. This was request was not granted. The room was dated, filthy and stunk! I will never stay here again nor will I recommend it.Could use improving - the hotel |
|
| Pros: | |
| Cons: | the hotel |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by D W. of Riner of VA USA on Jan-2007 Stayed at the Property - Jan-2007 This hotel did not have my reserved and guaranteed room type on check in and they did not upgrade us to a better room, but rather a lesser one. Is older and need updating... linens are terrible and fixtures are old, stained and leaky. Bell service was non-existent, they never even anwser the phones much less handle luggage. Food service was adequate. Will not visit again. |
|
| Pros: | Restaurants |
| Cons: | Bath fixtures and linens |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by J. B. of Arlington Heights of Il USA on Oct-2006 Stayed at the Property - Oct-2006 We stayed in one of the club level rooms. Clean, spacious, attractive rooms. Service excellent. Friendliness, excellent. Restaurants, excellent. It was our first stay at the Nugget, and that is where we will stay from now on when we visit Reno. Nothing but class and quality. |
|
| Pros: | rooms and restaurants |
| Cons: | maybe a little bigger fitness center |
| Recommended For: | Large Groups Business Seniors Couples |
| Satisfaction Ratings | |
| Room Quality: | |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
|
Reviewed by Victoria W. of Boise of Id US on Mar-2007 Stayed at the Property - Mar-2007 We had to change rooms the first night, because the sink wouldn't drain in the tub and sink. The maids only clean what you can see when first walking in the door, and didn't bother to vacumn the room. |
|
| Pros: | the pool |
| Cons: | The Courtyard Hotel |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Joe F. of San Francisco of CA USA on Mar-2007 Stayed at the Property - Feb-2007 My room in the East Tower appeared to have been untouched since the 70's (not a complement). The furniture was worn or damaged, the thermostat didn't work and the lights were inadequate. My room overlooked the freeway and I was lulled to sleep by the trucks on the interstate. There are no power outlets near the table or bed, so get used to running your computer on battery power. Of course they?re still charging $12 daily for internet service?.. |
|
| Pros: | Amenities |
| Cons: | Rooms |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Olivia E. of on Feb-2007 Stayed at the Property - Feb-2007 This hotel offers no customerservice! I made reservations far in advance and specifically asked for a non-smoking room since I have a new-born baby. I made that request clear and it was even noted on their computer. This was request was not granted. The room was dated, filthy and stunk! I will never stay here again nor will I recommend it.Could use improving - the hotel |
|
| Pros: | |
| Cons: | the hotel |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by D W. of Riner of VA USA on Jan-2007 Stayed at the Property - Jan-2007 This hotel did not have my reserved and guaranteed room type on check in and they did not upgrade us to a better room, but rather a lesser one. Is older and need updating... linens are terrible and fixtures are old, stained and leaky. Bell service was non-existent, they never even anwser the phones much less handle luggage. Food service was adequate. Will not visit again. |
|
| Pros: | Restaurants |
| Cons: | Bath fixtures and linens |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by J. B. of Arlington Heights of Il USA on Oct-2006 Stayed at the Property - Oct-2006 We stayed in one of the club level rooms. Clean, spacious, attractive rooms. Service excellent. Friendliness, excellent. Restaurants, excellent. It was our first stay at the Nugget, and that is where we will stay from now on when we visit Reno. Nothing but class and quality. |
|
| Pros: | rooms and restaurants |
| Cons: | maybe a little bigger fitness center |
| Recommended For: | Large Groups Business Seniors Couples |
| Satisfaction Ratings | |
| Room Quality: | Bad |
| On-Site Dining: | Average |
| Facility Quality: | Average |
| Activities: | |
| Entertainment: | |
| Quality of Service: | Bad |
| Descriptive Property Review | |
|
Reviewed by Joe F. of San Francisco of CA USA on Mar-2007 Stayed at the Property - Feb-2007 My room in the East Tower appeared to have been untouched since the 70's (not a complement). The furniture was worn or damaged, the thermostat didn't work and the lights were inadequate. My room overlooked the freeway and I was lulled to sleep by the trucks on the interstate. There are no power outlets near the table or bed, so get used to running your computer on battery power. Of course they?re still charging $12 daily for internet service?.. |
|
| Pros: | Amenities |
| Cons: | Rooms |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Olivia E. of on Feb-2007 Stayed at the Property - Feb-2007 This hotel offers no customerservice! I made reservations far in advance and specifically asked for a non-smoking room since I have a new-born baby. I made that request clear and it was even noted on their computer. This was request was not granted. The room was dated, filthy and stunk! I will never stay here again nor will I recommend it.Could use improving - the hotel |
|
| Pros: | |
| Cons: | the hotel |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by D W. of Riner of VA USA on Jan-2007 Stayed at the Property - Jan-2007 This hotel did not have my reserved and guaranteed room type on check in and they did not upgrade us to a better room, but rather a lesser one. Is older and need updating... linens are terrible and fixtures are old, stained and leaky. Bell service was non-existent, they never even anwser the phones much less handle luggage. Food service was adequate. Will not visit again. |
|
| Pros: | Restaurants |
| Cons: | Bath fixtures and linens |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by J. B. of Arlington Heights of Il USA on Oct-2006 Stayed at the Property - Oct-2006 We stayed in one of the club level rooms. Clean, spacious, attractive rooms. Service excellent. Friendliness, excellent. Restaurants, excellent. It was our first stay at the Nugget, and that is where we will stay from now on when we visit Reno. Nothing but class and quality. |
|
| Pros: | rooms and restaurants |
| Cons: | maybe a little bigger fitness center |
| Recommended For: | Large Groups Business Seniors Couples |
| Satisfaction Ratings | |
| Room Quality: | Terrible |
| On-Site Dining: | |
| Facility Quality: | Bad |
| Activities: | |
| Entertainment: | |
| Quality of Service: | Terrible |
| Descriptive Property Review | |
|
Reviewed by Olivia E. of on Feb-2007 Stayed at the Property - Feb-2007 This hotel offers no customerservice! I made reservations far in advance and specifically asked for a non-smoking room since I have a new-born baby. I made that request clear and it was even noted on their computer. This was request was not granted. The room was dated, filthy and stunk! I will never stay here again nor will I recommend it.Could use improving - the hotel |
|
| Pros: | |
| Cons: | the hotel |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by D W. of Riner of VA USA on Jan-2007 Stayed at the Property - Jan-2007 This hotel did not have my reserved and guaranteed room type on check in and they did not upgrade us to a better room, but rather a lesser one. Is older and need updating... linens are terrible and fixtures are old, stained and leaky. Bell service was non-existent, they never even anwser the phones much less handle luggage. Food service was adequate. Will not visit again. |
|
| Pros: | Restaurants |
| Cons: | Bath fixtures and linens |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by J. B. of Arlington Heights of Il USA on Oct-2006 Stayed at the Property - Oct-2006 We stayed in one of the club level rooms. Clean, spacious, attractive rooms. Service excellent. Friendliness, excellent. Restaurants, excellent. It was our first stay at the Nugget, and that is where we will stay from now on when we visit Reno. Nothing but class and quality. |
|
| Pros: | rooms and restaurants |
| Cons: | maybe a little bigger fitness center |
| Recommended For: | Large Groups Business Seniors Couples |
| Satisfaction Ratings | |
| Room Quality: | Bad |
| On-Site Dining: | Average |
| Facility Quality: | Average |
| Activities: | |
| Entertainment: | |
| Quality of Service: | Bad |
| Descriptive Property Review | |
|
Reviewed by D W. of Riner of VA USA on Jan-2007 Stayed at the Property - Jan-2007 This hotel did not have my reserved and guaranteed room type on check in and they did not upgrade us to a better room, but rather a lesser one. Is older and need updating... linens are terrible and fixtures are old, stained and leaky. Bell service was non-existent, they never even anwser the phones much less handle luggage. Food service was adequate. Will not visit again. |
|
| Pros: | Restaurants |
| Cons: | Bath fixtures and linens |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by J. B. of Arlington Heights of Il USA on Oct-2006 Stayed at the Property - Oct-2006 We stayed in one of the club level rooms. Clean, spacious, attractive rooms. Service excellent. Friendliness, excellent. Restaurants, excellent. It was our first stay at the Nugget, and that is where we will stay from now on when we visit Reno. Nothing but class and quality. |
|
| Pros: | rooms and restaurants |
| Cons: | maybe a little bigger fitness center |
| Recommended For: | Large Groups Business Seniors Couples |
| Satisfaction Ratings | |
| Room Quality: | Excellent |
| On-Site Dining: | Excellent |
| Facility Quality: | Good |
| Activities: | Good |
| Entertainment: | |
| Quality of Service: | Excellent |
| Descriptive Property Review | |
|
Reviewed by J. B. of Arlington Heights of Il USA on Oct-2006 Stayed at the Property - Oct-2006 We stayed in one of the club level rooms. Clean, spacious, attractive rooms. Service excellent. Friendliness, excellent. Restaurants, excellent. It was our first stay at the Nugget, and that is where we will stay from now on when we visit Reno. Nothing but class and quality. |
|
| Pros: | rooms and restaurants |
| Cons: | maybe a little bigger fitness center |
| Recommended For: | Large Groups Business Seniors Couples |