| Satisfaction Ratings | |
| Room Quality: | Terrible |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | Terrible |
| Descriptive Property Review | |
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Reviewed by Kevin B. of Stratford of CT usa on Jul-2007 Stayed at the Property - Jul-2007 I booked a room for my wife's birthday. She allways wanted to go to New Haven. We booked a deluxe room with a king or queen bed. What we got was a small room with a bed that pulls out of the wall. Then we were told they had no more rooms. The bed was so uncomfortable we called to complain and they suggested a roll away cot. $220.00 for a roll away cot?! C'mon get real. We ended up leaving a 2:30 in the morning after 3 hours of trying to get some sleep. I called travel agency and the hotel and all that they said was sorry. That is nice but doesn't help my wife's birthday getaway. |
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| Pros: | location |
| Cons: | customer service |
| Recommended For: | Couples |
| Descriptive Property Review | |
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Reviewed by M H. of New Hope of MN USA on Apr-2007 Stayed at the Property - Aug-2006 I have never felt so comfortable and cared for in a hotel. It was extraordinary. |
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| Pros: | Extraordinary service |
| Cons: | nothing at all |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Seniors Couples Singles |
| Satisfaction Ratings | |
| Room Quality: | Excellent |
| On-Site Dining: | Excellent |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | Excellent |
| Descriptive Property Review | |
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Reviewed by M H. of New Hope of MN USA on Apr-2007 Stayed at the Property - Aug-2006 I have never felt so comfortable and cared for in a hotel. It was extraordinary. |
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| Pros: | Extraordinary service |
| Cons: | nothing at all |
| Recommended For: | Families Honeymoon/Romance Large Groups Business Seniors Couples Singles |