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>> The Westin Ottawa
>> The Westin Ottawa Reviews
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General Property Reviews
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Nov-2007 - Poor Customer Service
Oct-2006 - Happy Travelers
| Satisfaction Ratings | |
| Room Quality: | Good |
| On-Site Dining: | Good |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | Terrible |
| Descriptive Property Review | |
|
Reviewed by Karla S. of Kingston, ON Canada on Oct-2007 Stayed at the Property - Nov-2007 Stayed at the Westin. Employer booked room online. Confirmed pre-payment on checkin & checkout. Credit card still charged. Took 8 months to solve chargeback. Would not admit to screwing up. Awful treatment received. |
|
| Pros: | The Restaurants/Bars |
| Cons: | Customer Service |
| Recommended For: | Families Large Groups Business Seniors Couples Singles |
| Descriptive Property Review | |
|
Reviewed by Susan L. of on Oct-2006 Stayed at the Property - Oct-2006 I travelled to Ottawa with a friend because someone else loves the city. We now know why. Gorgeous, clean city. Our room was GREAT! Wonderful view of Parliament and the canal. We will go again and want to stay at the Westin again too - but would like a warmer pool |
|
| Pros: | convenience to sights |
| Cons: | pool - too cold |
| Recommended For: | Honeymoon/Romance Business Seniors Couples Singles |
| Satisfaction Ratings | |
| Room Quality: | Good |
| On-Site Dining: | Excellent |
| Facility Quality: | Good |
| Activities: | |
| Entertainment: | |
| Quality of Service: | Good |
| Descriptive Property Review | |
|
Reviewed by Susan L. of on Oct-2006 Stayed at the Property - Oct-2006 I travelled to Ottawa with a friend because someone else loves the city. We now know why. Gorgeous, clean city. Our room was GREAT! Wonderful view of Parliament and the canal. We will go again and want to stay at the Westin again too - but would like a warmer pool |
|
| Pros: | convenience to sights |
| Cons: | pool - too cold |
| Recommended For: | Honeymoon/Romance Business Seniors Couples Singles |
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