Compare Rates: Chicago Hotels

There are no environmental reviews at this time. You can help empower the public to choose Green! If you have stayed at Hyatt Regency Chicago recently please add a Green Review General Property Reviews Expand Listings click on happyface icon or review title to expand, click again to contract. Feb-2008 - Great Location

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:
Facility Quality:	Excellent
Activities:
Entertainment:
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Denise A. of N. Ridgeville, Oh usa on Mar-2008 Stayed at the Property - Feb-2008 Everything is within walking distance. the bus is right outside and the 'L' is a block over. Take the train from the airport and walk a few blocks. Conciere was very helpful getting great tickets to shows!
Pros:	Lobby and bar
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Cindy F. of on Feb-2008 Stayed at the Property - Feb-2008 This hotel had wonderful facilities for business travelers....not so much for the casual traveler. However, the location was wonderful if it weren't for the snow and ice. I will visit Chicago again, but make more appropriate accomodations. Much improvement needed in West tower air circulation....rooms too warm.
Pros:	location
Cons:	air circulation system
Recommended For:	Large Groups Business

Descriptive Property Review
Reviewed by Heidi B. of Terre Haute, IN USA on Feb-2008 Stayed at the Property - Jan-2008 I would recommend this hotel to anyone visiting the Chicago area. It is very convenient to all locations.
Pros:	restaurants
Cons:	air controls in room
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kim B. of Louisville of KY USA on Jul-2007 Stayed at the Property - Jul-2007 Booked a double bed, but was told that they did not guarantee rooms and only had a single bed and could have a cot for $25, so we asked to not be charged and were told no. Then we asked to cancel our reservations and were informed they would charge us for one night, so we checked in for that night. Called travel agency and we were then given a double room. Stayed there because of the numerous bars and restaurants, but most are only open during the weekends. Bright side, staff was great, and hotel is convenient to all attractions.
Pros:	CONVENIENCE TO EVERYTHING
Cons:	GEARED TOWARDS GROUPS
Recommended For:	Large Groups Business

Descriptive Property Review
Reviewed by WILLIAM B. of SC USA on Jun-2007 Stayed at the Property - Jun-2007 Hotel sucked, like old Radisson. Rooms small, dark, dingy; only two drawers for clothes. Refrigerator fined $25 for personal items. Bathroom too small, for toiletries. Coffee one cup Motel 6; Safe too small for laptop, must check computer at bell. Room service terrible, $14/day for broadband. $15 for 2 plain eggs in restaurant, $14/mixed drink at bar. Airport Express parks across street, not front of hotel. You carry luggage across a highway, up escalator, Check-in on 2nd floor. Hyatt Chicago Wacker is awful. Extremely expensive. I?ll never stay in a Hyatt again.
Pros:	LEAVING
Cons:	NEARLY EVERYTHING
Recommended For:

Descriptive Property Review
Reviewed by Rich M. of Lansing of KS USA on Jun-2007 Stayed at the Property - Jun-2007 Booked a king room/no smoking, received a queen room/no smoking. Apparently the online travel website quarantee only applys to hotels that are willing to provide that contract. This one did not!
Pros:	Location
Cons:	Customer Service
Recommended For:	Large Groups Business Students

Descriptive Property Review
Reviewed by Denise A. of Cleveland of Oh usa on Jun-2007 Stayed at the Property - Jun-2007 this hotel is 2 blocks north and 6 blocks west of the clark/lake train. Get the visitors pass and take the train from o'hare great deal!!
Pros:	location
Cons:	nothing
Recommended For:	Honeymoon/Romance Business Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by RUBY W. of mi usa on Jun-2007 Stayed at the Property - Jun-2007 THE HOTEL WAS WONDERFULLY. I WAS LOOKING FORWARD TO VISITING THE DOWNSTAIRS CLUB BUT I FOUND IT TO BE MISSING IN ACTION. I GOT THE BEST SLEEP EVER.
Pros:	CLEANLINESS AND THE BED
Cons:	THE DOWNSTAIRS CLUB NEEDS TO BE RE-ESTABLISHED
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Couples Singles

Descriptive Property Review
Reviewed by Jennifer S. of Dallas of TX on Jun-2007 Stayed at the Property - Jun-2007 Great hotel. Very impressed with the friendliness of the staff, especially the concierge. They were very knowledgable and helpful on how to get to popular locations. Rooms were excellent, as was the view.
Pros:
Cons:
Recommended For:	Active/Adventure Couples

Descriptive Property Review
Reviewed by Christine T. of New York of NY USA on Jun-2007 Stayed at the Property - Jun-2007 Rooms were fine and service good, but it's slightly confusing because hotel has many entrance levels. Geared to large groups and conventions.
Pros:	nice rooms
Cons:	confusing lobbies and common areas
Recommended For:	Business

Descriptive Property Review
Reviewed by Joseph C. of of on Jun-2007 Stayed at the Property - Jun-2007 Hotel staff was great and room was good. Only drawback was the hotel offered us an upgrade for extra $* a night. Upgraded room was not much better than the original room so it wasn't really worth the extra money. Staff was really helpful especially the concierge staff. Would recommend this hotel for the price we got through online travel website.
Pros:	Concierge staff
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Seniors Couples

Descriptive Property Review
Reviewed by Dean P. of Troy of MI USA on Jun-2007 Stayed at the Property - Jun-2007 Overall, the hotel is very bright and certainly clean. Its a bit over priced and front desk was very slow to respond to request for room maintance items.
Pros:	amenities
Cons:	front desk response
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by William L. of Delray Beach of FL USA on Jun-2007 Stayed at the Property - Jun-2007 First time traveler to Chicago and my buddy and I chose the Hyatt for its central location. The hotel was very clean and the staff very helpful and courteous. The rooms were newly refurbished and the beds and pillows very comfortable. We got a great room on the 32nd floor with terrific views of Downtown. Our adjoining room (a suite) had an all night party the 2nd to last night of our stay which kept us up all night long. However,the next morning we complained to the Assistant Manager on duty and we were given a $ 100 comp on our room.
Pros:	central location
Cons:	nothing noted
Recommended For:	Families Honeymoon/Romance Business Couples Singles

Descriptive Property Review
Reviewed by Liz M. of on Jun-2007 Stayed at the Property - May-2007 Great location, very big hotel with lots of amenites
Pros:	acessabilty
Cons:	lighting in bathrooms
Recommended For:	Families Business Seniors Active/Adventure Singles

Descriptive Property Review
Reviewed by Thomas R. of MN U.S.A. on May-2007 Stayed at the Property - May-2007 We were very happy with the accomodations. Only problem was your agent misspelled my name so the hotel had no record. A little "detective" work found the reservation.
Pros:	Convenient location
Cons:	No Complaints
Recommended For:

Descriptive Property Review
Reviewed by Doug W. of DeWitt of MI on May-2007 Stayed at the Property - May-2007 Mostly a large covention type hotel with adequate rooms and expensive parking. Nice location on the river handy to the Loop, Art museum and shopping.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Feb-2008 - Nice Hotel for Business Travelers

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:	Average
Facility Quality:	Good
Activities:
Entertainment:	Average
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Cindy F. of on Feb-2008 Stayed at the Property - Feb-2008 This hotel had wonderful facilities for business travelers....not so much for the casual traveler. However, the location was wonderful if it weren't for the snow and ice. I will visit Chicago again, but make more appropriate accomodations. Much improvement needed in West tower air circulation....rooms too warm.
Pros:	location
Cons:	air circulation system
Recommended For:	Large Groups Business

Descriptive Property Review
Reviewed by Heidi B. of Terre Haute, IN USA on Feb-2008 Stayed at the Property - Jan-2008 I would recommend this hotel to anyone visiting the Chicago area. It is very convenient to all locations.
Pros:	restaurants
Cons:	air controls in room
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kim B. of Louisville of KY USA on Jul-2007 Stayed at the Property - Jul-2007 Booked a double bed, but was told that they did not guarantee rooms and only had a single bed and could have a cot for $25, so we asked to not be charged and were told no. Then we asked to cancel our reservations and were informed they would charge us for one night, so we checked in for that night. Called travel agency and we were then given a double room. Stayed there because of the numerous bars and restaurants, but most are only open during the weekends. Bright side, staff was great, and hotel is convenient to all attractions.
Pros:	CONVENIENCE TO EVERYTHING
Cons:	GEARED TOWARDS GROUPS
Recommended For:	Large Groups Business

Descriptive Property Review
Reviewed by WILLIAM B. of SC USA on Jun-2007 Stayed at the Property - Jun-2007 Hotel sucked, like old Radisson. Rooms small, dark, dingy; only two drawers for clothes. Refrigerator fined $25 for personal items. Bathroom too small, for toiletries. Coffee one cup Motel 6; Safe too small for laptop, must check computer at bell. Room service terrible, $14/day for broadband. $15 for 2 plain eggs in restaurant, $14/mixed drink at bar. Airport Express parks across street, not front of hotel. You carry luggage across a highway, up escalator, Check-in on 2nd floor. Hyatt Chicago Wacker is awful. Extremely expensive. I?ll never stay in a Hyatt again.
Pros:	LEAVING
Cons:	NEARLY EVERYTHING
Recommended For:

Descriptive Property Review
Reviewed by Rich M. of Lansing of KS USA on Jun-2007 Stayed at the Property - Jun-2007 Booked a king room/no smoking, received a queen room/no smoking. Apparently the online travel website quarantee only applys to hotels that are willing to provide that contract. This one did not!
Pros:	Location
Cons:	Customer Service
Recommended For:	Large Groups Business Students

Descriptive Property Review
Reviewed by Denise A. of Cleveland of Oh usa on Jun-2007 Stayed at the Property - Jun-2007 this hotel is 2 blocks north and 6 blocks west of the clark/lake train. Get the visitors pass and take the train from o'hare great deal!!
Pros:	location
Cons:	nothing
Recommended For:	Honeymoon/Romance Business Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by RUBY W. of mi usa on Jun-2007 Stayed at the Property - Jun-2007 THE HOTEL WAS WONDERFULLY. I WAS LOOKING FORWARD TO VISITING THE DOWNSTAIRS CLUB BUT I FOUND IT TO BE MISSING IN ACTION. I GOT THE BEST SLEEP EVER.
Pros:	CLEANLINESS AND THE BED
Cons:	THE DOWNSTAIRS CLUB NEEDS TO BE RE-ESTABLISHED
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Couples Singles

Descriptive Property Review
Reviewed by Jennifer S. of Dallas of TX on Jun-2007 Stayed at the Property - Jun-2007 Great hotel. Very impressed with the friendliness of the staff, especially the concierge. They were very knowledgable and helpful on how to get to popular locations. Rooms were excellent, as was the view.
Pros:
Cons:
Recommended For:	Active/Adventure Couples

Descriptive Property Review
Reviewed by Christine T. of New York of NY USA on Jun-2007 Stayed at the Property - Jun-2007 Rooms were fine and service good, but it's slightly confusing because hotel has many entrance levels. Geared to large groups and conventions.
Pros:	nice rooms
Cons:	confusing lobbies and common areas
Recommended For:	Business

Descriptive Property Review
Reviewed by Joseph C. of of on Jun-2007 Stayed at the Property - Jun-2007 Hotel staff was great and room was good. Only drawback was the hotel offered us an upgrade for extra $* a night. Upgraded room was not much better than the original room so it wasn't really worth the extra money. Staff was really helpful especially the concierge staff. Would recommend this hotel for the price we got through online travel website.
Pros:	Concierge staff
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Seniors Couples

Descriptive Property Review
Reviewed by Dean P. of Troy of MI USA on Jun-2007 Stayed at the Property - Jun-2007 Overall, the hotel is very bright and certainly clean. Its a bit over priced and front desk was very slow to respond to request for room maintance items.
Pros:	amenities
Cons:	front desk response
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by William L. of Delray Beach of FL USA on Jun-2007 Stayed at the Property - Jun-2007 First time traveler to Chicago and my buddy and I chose the Hyatt for its central location. The hotel was very clean and the staff very helpful and courteous. The rooms were newly refurbished and the beds and pillows very comfortable. We got a great room on the 32nd floor with terrific views of Downtown. Our adjoining room (a suite) had an all night party the 2nd to last night of our stay which kept us up all night long. However,the next morning we complained to the Assistant Manager on duty and we were given a $ 100 comp on our room.
Pros:	central location
Cons:	nothing noted
Recommended For:	Families Honeymoon/Romance Business Couples Singles

Descriptive Property Review
Reviewed by Liz M. of on Jun-2007 Stayed at the Property - May-2007 Great location, very big hotel with lots of amenites
Pros:	acessabilty
Cons:	lighting in bathrooms
Recommended For:	Families Business Seniors Active/Adventure Singles

Descriptive Property Review
Reviewed by Thomas R. of MN U.S.A. on May-2007 Stayed at the Property - May-2007 We were very happy with the accomodations. Only problem was your agent misspelled my name so the hotel had no record. A little "detective" work found the reservation.
Pros:	Convenient location
Cons:	No Complaints
Recommended For:

Descriptive Property Review
Reviewed by Doug W. of DeWitt of MI on May-2007 Stayed at the Property - May-2007 Mostly a large covention type hotel with adequate rooms and expensive parking. Nice location on the river handy to the Loop, Art museum and shopping.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Jan-2008 - excellent hotel

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:	Excellent
Facility Quality:	Excellent
Activities:
Entertainment:	Good
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Heidi B. of Terre Haute, IN USA on Feb-2008 Stayed at the Property - Jan-2008 I would recommend this hotel to anyone visiting the Chicago area. It is very convenient to all locations.
Pros:	restaurants
Cons:	air controls in room
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Kim B. of Louisville of KY USA on Jul-2007 Stayed at the Property - Jul-2007 Booked a double bed, but was told that they did not guarantee rooms and only had a single bed and could have a cot for $25, so we asked to not be charged and were told no. Then we asked to cancel our reservations and were informed they would charge us for one night, so we checked in for that night. Called travel agency and we were then given a double room. Stayed there because of the numerous bars and restaurants, but most are only open during the weekends. Bright side, staff was great, and hotel is convenient to all attractions.
Pros:	CONVENIENCE TO EVERYTHING
Cons:	GEARED TOWARDS GROUPS
Recommended For:	Large Groups Business

Descriptive Property Review
Reviewed by WILLIAM B. of SC USA on Jun-2007 Stayed at the Property - Jun-2007 Hotel sucked, like old Radisson. Rooms small, dark, dingy; only two drawers for clothes. Refrigerator fined $25 for personal items. Bathroom too small, for toiletries. Coffee one cup Motel 6; Safe too small for laptop, must check computer at bell. Room service terrible, $14/day for broadband. $15 for 2 plain eggs in restaurant, $14/mixed drink at bar. Airport Express parks across street, not front of hotel. You carry luggage across a highway, up escalator, Check-in on 2nd floor. Hyatt Chicago Wacker is awful. Extremely expensive. I?ll never stay in a Hyatt again.
Pros:	LEAVING
Cons:	NEARLY EVERYTHING
Recommended For:

Descriptive Property Review
Reviewed by Rich M. of Lansing of KS USA on Jun-2007 Stayed at the Property - Jun-2007 Booked a king room/no smoking, received a queen room/no smoking. Apparently the online travel website quarantee only applys to hotels that are willing to provide that contract. This one did not!
Pros:	Location
Cons:	Customer Service
Recommended For:	Large Groups Business Students

Descriptive Property Review
Reviewed by Denise A. of Cleveland of Oh usa on Jun-2007 Stayed at the Property - Jun-2007 this hotel is 2 blocks north and 6 blocks west of the clark/lake train. Get the visitors pass and take the train from o'hare great deal!!
Pros:	location
Cons:	nothing
Recommended For:	Honeymoon/Romance Business Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by RUBY W. of mi usa on Jun-2007 Stayed at the Property - Jun-2007 THE HOTEL WAS WONDERFULLY. I WAS LOOKING FORWARD TO VISITING THE DOWNSTAIRS CLUB BUT I FOUND IT TO BE MISSING IN ACTION. I GOT THE BEST SLEEP EVER.
Pros:	CLEANLINESS AND THE BED
Cons:	THE DOWNSTAIRS CLUB NEEDS TO BE RE-ESTABLISHED
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Couples Singles

Descriptive Property Review
Reviewed by Jennifer S. of Dallas of TX on Jun-2007 Stayed at the Property - Jun-2007 Great hotel. Very impressed with the friendliness of the staff, especially the concierge. They were very knowledgable and helpful on how to get to popular locations. Rooms were excellent, as was the view.
Pros:
Cons:
Recommended For:	Active/Adventure Couples

Descriptive Property Review
Reviewed by Christine T. of New York of NY USA on Jun-2007 Stayed at the Property - Jun-2007 Rooms were fine and service good, but it's slightly confusing because hotel has many entrance levels. Geared to large groups and conventions.
Pros:	nice rooms
Cons:	confusing lobbies and common areas
Recommended For:	Business

Descriptive Property Review
Reviewed by Joseph C. of of on Jun-2007 Stayed at the Property - Jun-2007 Hotel staff was great and room was good. Only drawback was the hotel offered us an upgrade for extra $* a night. Upgraded room was not much better than the original room so it wasn't really worth the extra money. Staff was really helpful especially the concierge staff. Would recommend this hotel for the price we got through online travel website.
Pros:	Concierge staff
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Seniors Couples

Descriptive Property Review
Reviewed by Dean P. of Troy of MI USA on Jun-2007 Stayed at the Property - Jun-2007 Overall, the hotel is very bright and certainly clean. Its a bit over priced and front desk was very slow to respond to request for room maintance items.
Pros:	amenities
Cons:	front desk response
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by William L. of Delray Beach of FL USA on Jun-2007 Stayed at the Property - Jun-2007 First time traveler to Chicago and my buddy and I chose the Hyatt for its central location. The hotel was very clean and the staff very helpful and courteous. The rooms were newly refurbished and the beds and pillows very comfortable. We got a great room on the 32nd floor with terrific views of Downtown. Our adjoining room (a suite) had an all night party the 2nd to last night of our stay which kept us up all night long. However,the next morning we complained to the Assistant Manager on duty and we were given a $ 100 comp on our room.
Pros:	central location
Cons:	nothing noted
Recommended For:	Families Honeymoon/Romance Business Couples Singles

Descriptive Property Review
Reviewed by Liz M. of on Jun-2007 Stayed at the Property - May-2007 Great location, very big hotel with lots of amenites
Pros:	acessabilty
Cons:	lighting in bathrooms
Recommended For:	Families Business Seniors Active/Adventure Singles

Descriptive Property Review
Reviewed by Thomas R. of MN U.S.A. on May-2007 Stayed at the Property - May-2007 We were very happy with the accomodations. Only problem was your agent misspelled my name so the hotel had no record. A little "detective" work found the reservation.
Pros:	Convenient location
Cons:	No Complaints
Recommended For:

Descriptive Property Review
Reviewed by Doug W. of DeWitt of MI on May-2007 Stayed at the Property - May-2007 Mostly a large covention type hotel with adequate rooms and expensive parking. Nice location on the river handy to the Loop, Art museum and shopping.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Jul-2007 - TOO CROWDED

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:
Facility Quality:	Good
Activities:
Entertainment:
Quality of Service:	Good

Descriptive Property Review
Reviewed by Kim B. of Louisville of KY USA on Jul-2007 Stayed at the Property - Jul-2007 Booked a double bed, but was told that they did not guarantee rooms and only had a single bed and could have a cot for $25, so we asked to not be charged and were told no. Then we asked to cancel our reservations and were informed they would charge us for one night, so we checked in for that night. Called travel agency and we were then given a double room. Stayed there because of the numerous bars and restaurants, but most are only open during the weekends. Bright side, staff was great, and hotel is convenient to all attractions.
Pros:	CONVENIENCE TO EVERYTHING
Cons:	GEARED TOWARDS GROUPS
Recommended For:	Large Groups Business

Descriptive Property Review
Reviewed by WILLIAM B. of SC USA on Jun-2007 Stayed at the Property - Jun-2007 Hotel sucked, like old Radisson. Rooms small, dark, dingy; only two drawers for clothes. Refrigerator fined $25 for personal items. Bathroom too small, for toiletries. Coffee one cup Motel 6; Safe too small for laptop, must check computer at bell. Room service terrible, $14/day for broadband. $15 for 2 plain eggs in restaurant, $14/mixed drink at bar. Airport Express parks across street, not front of hotel. You carry luggage across a highway, up escalator, Check-in on 2nd floor. Hyatt Chicago Wacker is awful. Extremely expensive. I?ll never stay in a Hyatt again.
Pros:	LEAVING
Cons:	NEARLY EVERYTHING
Recommended For:

Descriptive Property Review
Reviewed by Rich M. of Lansing of KS USA on Jun-2007 Stayed at the Property - Jun-2007 Booked a king room/no smoking, received a queen room/no smoking. Apparently the online travel website quarantee only applys to hotels that are willing to provide that contract. This one did not!
Pros:	Location
Cons:	Customer Service
Recommended For:	Large Groups Business Students

Descriptive Property Review
Reviewed by Denise A. of Cleveland of Oh usa on Jun-2007 Stayed at the Property - Jun-2007 this hotel is 2 blocks north and 6 blocks west of the clark/lake train. Get the visitors pass and take the train from o'hare great deal!!
Pros:	location
Cons:	nothing
Recommended For:	Honeymoon/Romance Business Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by RUBY W. of mi usa on Jun-2007 Stayed at the Property - Jun-2007 THE HOTEL WAS WONDERFULLY. I WAS LOOKING FORWARD TO VISITING THE DOWNSTAIRS CLUB BUT I FOUND IT TO BE MISSING IN ACTION. I GOT THE BEST SLEEP EVER.
Pros:	CLEANLINESS AND THE BED
Cons:	THE DOWNSTAIRS CLUB NEEDS TO BE RE-ESTABLISHED
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Couples Singles

Descriptive Property Review
Reviewed by Jennifer S. of Dallas of TX on Jun-2007 Stayed at the Property - Jun-2007 Great hotel. Very impressed with the friendliness of the staff, especially the concierge. They were very knowledgable and helpful on how to get to popular locations. Rooms were excellent, as was the view.
Pros:
Cons:
Recommended For:	Active/Adventure Couples

Descriptive Property Review
Reviewed by Christine T. of New York of NY USA on Jun-2007 Stayed at the Property - Jun-2007 Rooms were fine and service good, but it's slightly confusing because hotel has many entrance levels. Geared to large groups and conventions.
Pros:	nice rooms
Cons:	confusing lobbies and common areas
Recommended For:	Business

Descriptive Property Review
Reviewed by Joseph C. of of on Jun-2007 Stayed at the Property - Jun-2007 Hotel staff was great and room was good. Only drawback was the hotel offered us an upgrade for extra $* a night. Upgraded room was not much better than the original room so it wasn't really worth the extra money. Staff was really helpful especially the concierge staff. Would recommend this hotel for the price we got through online travel website.
Pros:	Concierge staff
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Seniors Couples

Descriptive Property Review
Reviewed by Dean P. of Troy of MI USA on Jun-2007 Stayed at the Property - Jun-2007 Overall, the hotel is very bright and certainly clean. Its a bit over priced and front desk was very slow to respond to request for room maintance items.
Pros:	amenities
Cons:	front desk response
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by William L. of Delray Beach of FL USA on Jun-2007 Stayed at the Property - Jun-2007 First time traveler to Chicago and my buddy and I chose the Hyatt for its central location. The hotel was very clean and the staff very helpful and courteous. The rooms were newly refurbished and the beds and pillows very comfortable. We got a great room on the 32nd floor with terrific views of Downtown. Our adjoining room (a suite) had an all night party the 2nd to last night of our stay which kept us up all night long. However,the next morning we complained to the Assistant Manager on duty and we were given a $ 100 comp on our room.
Pros:	central location
Cons:	nothing noted
Recommended For:	Families Honeymoon/Romance Business Couples Singles

Descriptive Property Review
Reviewed by Liz M. of on Jun-2007 Stayed at the Property - May-2007 Great location, very big hotel with lots of amenites
Pros:	acessabilty
Cons:	lighting in bathrooms
Recommended For:	Families Business Seniors Active/Adventure Singles

Descriptive Property Review
Reviewed by Thomas R. of MN U.S.A. on May-2007 Stayed at the Property - May-2007 We were very happy with the accomodations. Only problem was your agent misspelled my name so the hotel had no record. A little "detective" work found the reservation.
Pros:	Convenient location
Cons:	No Complaints
Recommended For:

Descriptive Property Review
Reviewed by Doug W. of DeWitt of MI on May-2007 Stayed at the Property - May-2007 Mostly a large covention type hotel with adequate rooms and expensive parking. Nice location on the river handy to the Loop, Art museum and shopping.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Jun-2007 - HYATT REGENCY CHICAGO WACKER STREET

Satisfaction Ratings
Room Quality:	Terrible
On-Site Dining:	Bad
Facility Quality:	Good
Activities:	Bad
Entertainment:	Terrible
Quality of Service:	Bad

Descriptive Property Review
Reviewed by WILLIAM B. of SC USA on Jun-2007 Stayed at the Property - Jun-2007 Hotel sucked, like old Radisson. Rooms small, dark, dingy; only two drawers for clothes. Refrigerator fined $25 for personal items. Bathroom too small, for toiletries. Coffee one cup Motel 6; Safe too small for laptop, must check computer at bell. Room service terrible, $14/day for broadband. $15 for 2 plain eggs in restaurant, $14/mixed drink at bar. Airport Express parks across street, not front of hotel. You carry luggage across a highway, up escalator, Check-in on 2nd floor. Hyatt Chicago Wacker is awful. Extremely expensive. I?ll never stay in a Hyatt again.
Pros:	LEAVING
Cons:	NEARLY EVERYTHING
Recommended For:

Descriptive Property Review
Reviewed by Rich M. of Lansing of KS USA on Jun-2007 Stayed at the Property - Jun-2007 Booked a king room/no smoking, received a queen room/no smoking. Apparently the online travel website quarantee only applys to hotels that are willing to provide that contract. This one did not!
Pros:	Location
Cons:	Customer Service
Recommended For:	Large Groups Business Students

Descriptive Property Review
Reviewed by Denise A. of Cleveland of Oh usa on Jun-2007 Stayed at the Property - Jun-2007 this hotel is 2 blocks north and 6 blocks west of the clark/lake train. Get the visitors pass and take the train from o'hare great deal!!
Pros:	location
Cons:	nothing
Recommended For:	Honeymoon/Romance Business Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by RUBY W. of mi usa on Jun-2007 Stayed at the Property - Jun-2007 THE HOTEL WAS WONDERFULLY. I WAS LOOKING FORWARD TO VISITING THE DOWNSTAIRS CLUB BUT I FOUND IT TO BE MISSING IN ACTION. I GOT THE BEST SLEEP EVER.
Pros:	CLEANLINESS AND THE BED
Cons:	THE DOWNSTAIRS CLUB NEEDS TO BE RE-ESTABLISHED
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Couples Singles

Descriptive Property Review
Reviewed by Jennifer S. of Dallas of TX on Jun-2007 Stayed at the Property - Jun-2007 Great hotel. Very impressed with the friendliness of the staff, especially the concierge. They were very knowledgable and helpful on how to get to popular locations. Rooms were excellent, as was the view.
Pros:
Cons:
Recommended For:	Active/Adventure Couples

Descriptive Property Review
Reviewed by Christine T. of New York of NY USA on Jun-2007 Stayed at the Property - Jun-2007 Rooms were fine and service good, but it's slightly confusing because hotel has many entrance levels. Geared to large groups and conventions.
Pros:	nice rooms
Cons:	confusing lobbies and common areas
Recommended For:	Business

Descriptive Property Review
Reviewed by Joseph C. of of on Jun-2007 Stayed at the Property - Jun-2007 Hotel staff was great and room was good. Only drawback was the hotel offered us an upgrade for extra $* a night. Upgraded room was not much better than the original room so it wasn't really worth the extra money. Staff was really helpful especially the concierge staff. Would recommend this hotel for the price we got through online travel website.
Pros:	Concierge staff
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Seniors Couples

Descriptive Property Review
Reviewed by Dean P. of Troy of MI USA on Jun-2007 Stayed at the Property - Jun-2007 Overall, the hotel is very bright and certainly clean. Its a bit over priced and front desk was very slow to respond to request for room maintance items.
Pros:	amenities
Cons:	front desk response
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by William L. of Delray Beach of FL USA on Jun-2007 Stayed at the Property - Jun-2007 First time traveler to Chicago and my buddy and I chose the Hyatt for its central location. The hotel was very clean and the staff very helpful and courteous. The rooms were newly refurbished and the beds and pillows very comfortable. We got a great room on the 32nd floor with terrific views of Downtown. Our adjoining room (a suite) had an all night party the 2nd to last night of our stay which kept us up all night long. However,the next morning we complained to the Assistant Manager on duty and we were given a $ 100 comp on our room.
Pros:	central location
Cons:	nothing noted
Recommended For:	Families Honeymoon/Romance Business Couples Singles

Descriptive Property Review
Reviewed by Liz M. of on Jun-2007 Stayed at the Property - May-2007 Great location, very big hotel with lots of amenites
Pros:	acessabilty
Cons:	lighting in bathrooms
Recommended For:	Families Business Seniors Active/Adventure Singles

Descriptive Property Review
Reviewed by Thomas R. of MN U.S.A. on May-2007 Stayed at the Property - May-2007 We were very happy with the accomodations. Only problem was your agent misspelled my name so the hotel had no record. A little "detective" work found the reservation.
Pros:	Convenient location
Cons:	No Complaints
Recommended For:

Descriptive Property Review
Reviewed by Doug W. of DeWitt of MI on May-2007 Stayed at the Property - May-2007 Mostly a large covention type hotel with adequate rooms and expensive parking. Nice location on the river handy to the Loop, Art museum and shopping.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Jun-2007 - Hyatt Regency

Satisfaction Ratings
Room Quality:	Terrible
On-Site Dining:
Facility Quality:	Good
Activities:
Entertainment:
Quality of Service:	Terrible

Descriptive Property Review
Reviewed by Rich M. of Lansing of KS USA on Jun-2007 Stayed at the Property - Jun-2007 Booked a king room/no smoking, received a queen room/no smoking. Apparently the online travel website quarantee only applys to hotels that are willing to provide that contract. This one did not!
Pros:	Location
Cons:	Customer Service
Recommended For:	Large Groups Business Students

Descriptive Property Review
Reviewed by Denise A. of Cleveland of Oh usa on Jun-2007 Stayed at the Property - Jun-2007 this hotel is 2 blocks north and 6 blocks west of the clark/lake train. Get the visitors pass and take the train from o'hare great deal!!
Pros:	location
Cons:	nothing
Recommended For:	Honeymoon/Romance Business Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by RUBY W. of mi usa on Jun-2007 Stayed at the Property - Jun-2007 THE HOTEL WAS WONDERFULLY. I WAS LOOKING FORWARD TO VISITING THE DOWNSTAIRS CLUB BUT I FOUND IT TO BE MISSING IN ACTION. I GOT THE BEST SLEEP EVER.
Pros:	CLEANLINESS AND THE BED
Cons:	THE DOWNSTAIRS CLUB NEEDS TO BE RE-ESTABLISHED
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Couples Singles

Descriptive Property Review
Reviewed by Jennifer S. of Dallas of TX on Jun-2007 Stayed at the Property - Jun-2007 Great hotel. Very impressed with the friendliness of the staff, especially the concierge. They were very knowledgable and helpful on how to get to popular locations. Rooms were excellent, as was the view.
Pros:
Cons:
Recommended For:	Active/Adventure Couples

Descriptive Property Review
Reviewed by Christine T. of New York of NY USA on Jun-2007 Stayed at the Property - Jun-2007 Rooms were fine and service good, but it's slightly confusing because hotel has many entrance levels. Geared to large groups and conventions.
Pros:	nice rooms
Cons:	confusing lobbies and common areas
Recommended For:	Business

Descriptive Property Review
Reviewed by Joseph C. of of on Jun-2007 Stayed at the Property - Jun-2007 Hotel staff was great and room was good. Only drawback was the hotel offered us an upgrade for extra $* a night. Upgraded room was not much better than the original room so it wasn't really worth the extra money. Staff was really helpful especially the concierge staff. Would recommend this hotel for the price we got through online travel website.
Pros:	Concierge staff
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Seniors Couples

Descriptive Property Review
Reviewed by Dean P. of Troy of MI USA on Jun-2007 Stayed at the Property - Jun-2007 Overall, the hotel is very bright and certainly clean. Its a bit over priced and front desk was very slow to respond to request for room maintance items.
Pros:	amenities
Cons:	front desk response
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by William L. of Delray Beach of FL USA on Jun-2007 Stayed at the Property - Jun-2007 First time traveler to Chicago and my buddy and I chose the Hyatt for its central location. The hotel was very clean and the staff very helpful and courteous. The rooms were newly refurbished and the beds and pillows very comfortable. We got a great room on the 32nd floor with terrific views of Downtown. Our adjoining room (a suite) had an all night party the 2nd to last night of our stay which kept us up all night long. However,the next morning we complained to the Assistant Manager on duty and we were given a $ 100 comp on our room.
Pros:	central location
Cons:	nothing noted
Recommended For:	Families Honeymoon/Romance Business Couples Singles

Descriptive Property Review
Reviewed by Liz M. of on Jun-2007 Stayed at the Property - May-2007 Great location, very big hotel with lots of amenites
Pros:	acessabilty
Cons:	lighting in bathrooms
Recommended For:	Families Business Seniors Active/Adventure Singles

Descriptive Property Review
Reviewed by Thomas R. of MN U.S.A. on May-2007 Stayed at the Property - May-2007 We were very happy with the accomodations. Only problem was your agent misspelled my name so the hotel had no record. A little "detective" work found the reservation.
Pros:	Convenient location
Cons:	No Complaints
Recommended For:

Descriptive Property Review
Reviewed by Doug W. of DeWitt of MI on May-2007 Stayed at the Property - May-2007 Mostly a large covention type hotel with adequate rooms and expensive parking. Nice location on the river handy to the Loop, Art museum and shopping.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Jun-2007 - transportation

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:
Facility Quality:	Excellent
Activities:
Entertainment:
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Denise A. of Cleveland of Oh usa on Jun-2007 Stayed at the Property - Jun-2007 this hotel is 2 blocks north and 6 blocks west of the clark/lake train. Get the visitors pass and take the train from o'hare great deal!!
Pros:	location
Cons:	nothing
Recommended For:	Honeymoon/Romance Business Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by RUBY W. of mi usa on Jun-2007 Stayed at the Property - Jun-2007 THE HOTEL WAS WONDERFULLY. I WAS LOOKING FORWARD TO VISITING THE DOWNSTAIRS CLUB BUT I FOUND IT TO BE MISSING IN ACTION. I GOT THE BEST SLEEP EVER.
Pros:	CLEANLINESS AND THE BED
Cons:	THE DOWNSTAIRS CLUB NEEDS TO BE RE-ESTABLISHED
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Couples Singles

Descriptive Property Review
Reviewed by Jennifer S. of Dallas of TX on Jun-2007 Stayed at the Property - Jun-2007 Great hotel. Very impressed with the friendliness of the staff, especially the concierge. They were very knowledgable and helpful on how to get to popular locations. Rooms were excellent, as was the view.
Pros:
Cons:
Recommended For:	Active/Adventure Couples

Descriptive Property Review
Reviewed by Christine T. of New York of NY USA on Jun-2007 Stayed at the Property - Jun-2007 Rooms were fine and service good, but it's slightly confusing because hotel has many entrance levels. Geared to large groups and conventions.
Pros:	nice rooms
Cons:	confusing lobbies and common areas
Recommended For:	Business

Descriptive Property Review
Reviewed by Joseph C. of of on Jun-2007 Stayed at the Property - Jun-2007 Hotel staff was great and room was good. Only drawback was the hotel offered us an upgrade for extra $* a night. Upgraded room was not much better than the original room so it wasn't really worth the extra money. Staff was really helpful especially the concierge staff. Would recommend this hotel for the price we got through online travel website.
Pros:	Concierge staff
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Seniors Couples

Descriptive Property Review
Reviewed by Dean P. of Troy of MI USA on Jun-2007 Stayed at the Property - Jun-2007 Overall, the hotel is very bright and certainly clean. Its a bit over priced and front desk was very slow to respond to request for room maintance items.
Pros:	amenities
Cons:	front desk response
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by William L. of Delray Beach of FL USA on Jun-2007 Stayed at the Property - Jun-2007 First time traveler to Chicago and my buddy and I chose the Hyatt for its central location. The hotel was very clean and the staff very helpful and courteous. The rooms were newly refurbished and the beds and pillows very comfortable. We got a great room on the 32nd floor with terrific views of Downtown. Our adjoining room (a suite) had an all night party the 2nd to last night of our stay which kept us up all night long. However,the next morning we complained to the Assistant Manager on duty and we were given a $ 100 comp on our room.
Pros:	central location
Cons:	nothing noted
Recommended For:	Families Honeymoon/Romance Business Couples Singles

Descriptive Property Review
Reviewed by Liz M. of on Jun-2007 Stayed at the Property - May-2007 Great location, very big hotel with lots of amenites
Pros:	acessabilty
Cons:	lighting in bathrooms
Recommended For:	Families Business Seniors Active/Adventure Singles

Descriptive Property Review
Reviewed by Thomas R. of MN U.S.A. on May-2007 Stayed at the Property - May-2007 We were very happy with the accomodations. Only problem was your agent misspelled my name so the hotel had no record. A little "detective" work found the reservation.
Pros:	Convenient location
Cons:	No Complaints
Recommended For:

Descriptive Property Review
Reviewed by Doug W. of DeWitt of MI on May-2007 Stayed at the Property - May-2007 Mostly a large covention type hotel with adequate rooms and expensive parking. Nice location on the river handy to the Loop, Art museum and shopping.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Jun-2007 - OVERNIGHT STAY

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:
Facility Quality:	Good
Activities:
Entertainment:
Quality of Service:	Good

Descriptive Property Review
Reviewed by RUBY W. of mi usa on Jun-2007 Stayed at the Property - Jun-2007 THE HOTEL WAS WONDERFULLY. I WAS LOOKING FORWARD TO VISITING THE DOWNSTAIRS CLUB BUT I FOUND IT TO BE MISSING IN ACTION. I GOT THE BEST SLEEP EVER.
Pros:	CLEANLINESS AND THE BED
Cons:	THE DOWNSTAIRS CLUB NEEDS TO BE RE-ESTABLISHED
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Couples Singles

Descriptive Property Review
Reviewed by Jennifer S. of Dallas of TX on Jun-2007 Stayed at the Property - Jun-2007 Great hotel. Very impressed with the friendliness of the staff, especially the concierge. They were very knowledgable and helpful on how to get to popular locations. Rooms were excellent, as was the view.
Pros:
Cons:
Recommended For:	Active/Adventure Couples

Descriptive Property Review
Reviewed by Christine T. of New York of NY USA on Jun-2007 Stayed at the Property - Jun-2007 Rooms were fine and service good, but it's slightly confusing because hotel has many entrance levels. Geared to large groups and conventions.
Pros:	nice rooms
Cons:	confusing lobbies and common areas
Recommended For:	Business

Descriptive Property Review
Reviewed by Joseph C. of of on Jun-2007 Stayed at the Property - Jun-2007 Hotel staff was great and room was good. Only drawback was the hotel offered us an upgrade for extra $* a night. Upgraded room was not much better than the original room so it wasn't really worth the extra money. Staff was really helpful especially the concierge staff. Would recommend this hotel for the price we got through online travel website.
Pros:	Concierge staff
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Seniors Couples

Descriptive Property Review
Reviewed by Dean P. of Troy of MI USA on Jun-2007 Stayed at the Property - Jun-2007 Overall, the hotel is very bright and certainly clean. Its a bit over priced and front desk was very slow to respond to request for room maintance items.
Pros:	amenities
Cons:	front desk response
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by William L. of Delray Beach of FL USA on Jun-2007 Stayed at the Property - Jun-2007 First time traveler to Chicago and my buddy and I chose the Hyatt for its central location. The hotel was very clean and the staff very helpful and courteous. The rooms were newly refurbished and the beds and pillows very comfortable. We got a great room on the 32nd floor with terrific views of Downtown. Our adjoining room (a suite) had an all night party the 2nd to last night of our stay which kept us up all night long. However,the next morning we complained to the Assistant Manager on duty and we were given a $ 100 comp on our room.
Pros:	central location
Cons:	nothing noted
Recommended For:	Families Honeymoon/Romance Business Couples Singles

Descriptive Property Review
Reviewed by Liz M. of on Jun-2007 Stayed at the Property - May-2007 Great location, very big hotel with lots of amenites
Pros:	acessabilty
Cons:	lighting in bathrooms
Recommended For:	Families Business Seniors Active/Adventure Singles

Descriptive Property Review
Reviewed by Thomas R. of MN U.S.A. on May-2007 Stayed at the Property - May-2007 We were very happy with the accomodations. Only problem was your agent misspelled my name so the hotel had no record. A little "detective" work found the reservation.
Pros:	Convenient location
Cons:	No Complaints
Recommended For:

Descriptive Property Review
Reviewed by Doug W. of DeWitt of MI on May-2007 Stayed at the Property - May-2007 Mostly a large covention type hotel with adequate rooms and expensive parking. Nice location on the river handy to the Loop, Art museum and shopping.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Jun-2007 - Chicago trip

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:	Good
Facility Quality:
Activities:
Entertainment:	Average
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Jennifer S. of Dallas of TX on Jun-2007 Stayed at the Property - Jun-2007 Great hotel. Very impressed with the friendliness of the staff, especially the concierge. They were very knowledgable and helpful on how to get to popular locations. Rooms were excellent, as was the view.
Pros:
Cons:
Recommended For:	Active/Adventure Couples

Descriptive Property Review
Reviewed by Christine T. of New York of NY USA on Jun-2007 Stayed at the Property - Jun-2007 Rooms were fine and service good, but it's slightly confusing because hotel has many entrance levels. Geared to large groups and conventions.
Pros:	nice rooms
Cons:	confusing lobbies and common areas
Recommended For:	Business

Descriptive Property Review
Reviewed by Joseph C. of of on Jun-2007 Stayed at the Property - Jun-2007 Hotel staff was great and room was good. Only drawback was the hotel offered us an upgrade for extra $* a night. Upgraded room was not much better than the original room so it wasn't really worth the extra money. Staff was really helpful especially the concierge staff. Would recommend this hotel for the price we got through online travel website.
Pros:	Concierge staff
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Seniors Couples

Descriptive Property Review
Reviewed by Dean P. of Troy of MI USA on Jun-2007 Stayed at the Property - Jun-2007 Overall, the hotel is very bright and certainly clean. Its a bit over priced and front desk was very slow to respond to request for room maintance items.
Pros:	amenities
Cons:	front desk response
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by William L. of Delray Beach of FL USA on Jun-2007 Stayed at the Property - Jun-2007 First time traveler to Chicago and my buddy and I chose the Hyatt for its central location. The hotel was very clean and the staff very helpful and courteous. The rooms were newly refurbished and the beds and pillows very comfortable. We got a great room on the 32nd floor with terrific views of Downtown. Our adjoining room (a suite) had an all night party the 2nd to last night of our stay which kept us up all night long. However,the next morning we complained to the Assistant Manager on duty and we were given a $ 100 comp on our room.
Pros:	central location
Cons:	nothing noted
Recommended For:	Families Honeymoon/Romance Business Couples Singles

Descriptive Property Review
Reviewed by Liz M. of on Jun-2007 Stayed at the Property - May-2007 Great location, very big hotel with lots of amenites
Pros:	acessabilty
Cons:	lighting in bathrooms
Recommended For:	Families Business Seniors Active/Adventure Singles

Descriptive Property Review
Reviewed by Thomas R. of MN U.S.A. on May-2007 Stayed at the Property - May-2007 We were very happy with the accomodations. Only problem was your agent misspelled my name so the hotel had no record. A little "detective" work found the reservation.
Pros:	Convenient location
Cons:	No Complaints
Recommended For:

Descriptive Property Review
Reviewed by Doug W. of DeWitt of MI on May-2007 Stayed at the Property - May-2007 Mostly a large covention type hotel with adequate rooms and expensive parking. Nice location on the river handy to the Loop, Art museum and shopping.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Jun-2007 - Fine

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:	Bad
Facility Quality:	Average
Activities:
Entertainment:
Quality of Service:	Good

Descriptive Property Review
Reviewed by Christine T. of New York of NY USA on Jun-2007 Stayed at the Property - Jun-2007 Rooms were fine and service good, but it's slightly confusing because hotel has many entrance levels. Geared to large groups and conventions.
Pros:	nice rooms
Cons:	confusing lobbies and common areas
Recommended For:	Business

Descriptive Property Review
Reviewed by Joseph C. of of on Jun-2007 Stayed at the Property - Jun-2007 Hotel staff was great and room was good. Only drawback was the hotel offered us an upgrade for extra $* a night. Upgraded room was not much better than the original room so it wasn't really worth the extra money. Staff was really helpful especially the concierge staff. Would recommend this hotel for the price we got through online travel website.
Pros:	Concierge staff
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Seniors Couples

Descriptive Property Review
Reviewed by Dean P. of Troy of MI USA on Jun-2007 Stayed at the Property - Jun-2007 Overall, the hotel is very bright and certainly clean. Its a bit over priced and front desk was very slow to respond to request for room maintance items.
Pros:	amenities
Cons:	front desk response
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by William L. of Delray Beach of FL USA on Jun-2007 Stayed at the Property - Jun-2007 First time traveler to Chicago and my buddy and I chose the Hyatt for its central location. The hotel was very clean and the staff very helpful and courteous. The rooms were newly refurbished and the beds and pillows very comfortable. We got a great room on the 32nd floor with terrific views of Downtown. Our adjoining room (a suite) had an all night party the 2nd to last night of our stay which kept us up all night long. However,the next morning we complained to the Assistant Manager on duty and we were given a $ 100 comp on our room.
Pros:	central location
Cons:	nothing noted
Recommended For:	Families Honeymoon/Romance Business Couples Singles

Descriptive Property Review
Reviewed by Liz M. of on Jun-2007 Stayed at the Property - May-2007 Great location, very big hotel with lots of amenites
Pros:	acessabilty
Cons:	lighting in bathrooms
Recommended For:	Families Business Seniors Active/Adventure Singles

Descriptive Property Review
Reviewed by Thomas R. of MN U.S.A. on May-2007 Stayed at the Property - May-2007 We were very happy with the accomodations. Only problem was your agent misspelled my name so the hotel had no record. A little "detective" work found the reservation.
Pros:	Convenient location
Cons:	No Complaints
Recommended For:

Descriptive Property Review
Reviewed by Doug W. of DeWitt of MI on May-2007 Stayed at the Property - May-2007 Mostly a large covention type hotel with adequate rooms and expensive parking. Nice location on the river handy to the Loop, Art museum and shopping.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Jun-2007 - wonderful experience

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:	Good
Facility Quality:	Excellent
Activities:
Entertainment:	Excellent
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Joseph C. of of on Jun-2007 Stayed at the Property - Jun-2007 Hotel staff was great and room was good. Only drawback was the hotel offered us an upgrade for extra $* a night. Upgraded room was not much better than the original room so it wasn't really worth the extra money. Staff was really helpful especially the concierge staff. Would recommend this hotel for the price we got through online travel website.
Pros:	Concierge staff
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Large Groups Business Students Seniors Couples

Descriptive Property Review
Reviewed by Dean P. of Troy of MI USA on Jun-2007 Stayed at the Property - Jun-2007 Overall, the hotel is very bright and certainly clean. Its a bit over priced and front desk was very slow to respond to request for room maintance items.
Pros:	amenities
Cons:	front desk response
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by William L. of Delray Beach of FL USA on Jun-2007 Stayed at the Property - Jun-2007 First time traveler to Chicago and my buddy and I chose the Hyatt for its central location. The hotel was very clean and the staff very helpful and courteous. The rooms were newly refurbished and the beds and pillows very comfortable. We got a great room on the 32nd floor with terrific views of Downtown. Our adjoining room (a suite) had an all night party the 2nd to last night of our stay which kept us up all night long. However,the next morning we complained to the Assistant Manager on duty and we were given a $ 100 comp on our room.
Pros:	central location
Cons:	nothing noted
Recommended For:	Families Honeymoon/Romance Business Couples Singles

Descriptive Property Review
Reviewed by Liz M. of on Jun-2007 Stayed at the Property - May-2007 Great location, very big hotel with lots of amenites
Pros:	acessabilty
Cons:	lighting in bathrooms
Recommended For:	Families Business Seniors Active/Adventure Singles

Descriptive Property Review
Reviewed by Thomas R. of MN U.S.A. on May-2007 Stayed at the Property - May-2007 We were very happy with the accomodations. Only problem was your agent misspelled my name so the hotel had no record. A little "detective" work found the reservation.
Pros:	Convenient location
Cons:	No Complaints
Recommended For:

Descriptive Property Review
Reviewed by Doug W. of DeWitt of MI on May-2007 Stayed at the Property - May-2007 Mostly a large covention type hotel with adequate rooms and expensive parking. Nice location on the river handy to the Loop, Art museum and shopping.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Jun-2007 - Chicago Hyatt

Satisfaction Ratings
Room Quality:	Average
On-Site Dining:	Average
Facility Quality:	Average
Activities:
Entertainment:
Quality of Service:	Bad

Descriptive Property Review
Reviewed by Dean P. of Troy of MI USA on Jun-2007 Stayed at the Property - Jun-2007 Overall, the hotel is very bright and certainly clean. Its a bit over priced and front desk was very slow to respond to request for room maintance items.
Pros:	amenities
Cons:	front desk response
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by William L. of Delray Beach of FL USA on Jun-2007 Stayed at the Property - Jun-2007 First time traveler to Chicago and my buddy and I chose the Hyatt for its central location. The hotel was very clean and the staff very helpful and courteous. The rooms were newly refurbished and the beds and pillows very comfortable. We got a great room on the 32nd floor with terrific views of Downtown. Our adjoining room (a suite) had an all night party the 2nd to last night of our stay which kept us up all night long. However,the next morning we complained to the Assistant Manager on duty and we were given a $ 100 comp on our room.
Pros:	central location
Cons:	nothing noted
Recommended For:	Families Honeymoon/Romance Business Couples Singles

Descriptive Property Review
Reviewed by Liz M. of on Jun-2007 Stayed at the Property - May-2007 Great location, very big hotel with lots of amenites
Pros:	acessabilty
Cons:	lighting in bathrooms
Recommended For:	Families Business Seniors Active/Adventure Singles

Descriptive Property Review
Reviewed by Thomas R. of MN U.S.A. on May-2007 Stayed at the Property - May-2007 We were very happy with the accomodations. Only problem was your agent misspelled my name so the hotel had no record. A little "detective" work found the reservation.
Pros:	Convenient location
Cons:	No Complaints
Recommended For:

Descriptive Property Review
Reviewed by Doug W. of DeWitt of MI on May-2007 Stayed at the Property - May-2007 Mostly a large covention type hotel with adequate rooms and expensive parking. Nice location on the river handy to the Loop, Art museum and shopping.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Jun-2007 - Awesome Stay

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:	Excellent
Facility Quality:	Excellent
Activities:	Average
Entertainment:	Good
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by William L. of Delray Beach of FL USA on Jun-2007 Stayed at the Property - Jun-2007 First time traveler to Chicago and my buddy and I chose the Hyatt for its central location. The hotel was very clean and the staff very helpful and courteous. The rooms were newly refurbished and the beds and pillows very comfortable. We got a great room on the 32nd floor with terrific views of Downtown. Our adjoining room (a suite) had an all night party the 2nd to last night of our stay which kept us up all night long. However,the next morning we complained to the Assistant Manager on duty and we were given a $ 100 comp on our room.
Pros:	central location
Cons:	nothing noted
Recommended For:	Families Honeymoon/Romance Business Couples Singles

Descriptive Property Review
Reviewed by Liz M. of on Jun-2007 Stayed at the Property - May-2007 Great location, very big hotel with lots of amenites
Pros:	acessabilty
Cons:	lighting in bathrooms
Recommended For:	Families Business Seniors Active/Adventure Singles

Descriptive Property Review
Reviewed by Thomas R. of MN U.S.A. on May-2007 Stayed at the Property - May-2007 We were very happy with the accomodations. Only problem was your agent misspelled my name so the hotel had no record. A little "detective" work found the reservation.
Pros:	Convenient location
Cons:	No Complaints
Recommended For:

Descriptive Property Review
Reviewed by Doug W. of DeWitt of MI on May-2007 Stayed at the Property - May-2007 Mostly a large covention type hotel with adequate rooms and expensive parking. Nice location on the river handy to the Loop, Art museum and shopping.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

May-2007 - trip to chicago

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:
Facility Quality:	Good
Activities:
Entertainment:
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Liz M. of on Jun-2007 Stayed at the Property - May-2007 Great location, very big hotel with lots of amenites
Pros:	acessabilty
Cons:	lighting in bathrooms
Recommended For:	Families Business Seniors Active/Adventure Singles

Descriptive Property Review
Reviewed by Thomas R. of MN U.S.A. on May-2007 Stayed at the Property - May-2007 We were very happy with the accomodations. Only problem was your agent misspelled my name so the hotel had no record. A little "detective" work found the reservation.
Pros:	Convenient location
Cons:	No Complaints
Recommended For:

Descriptive Property Review
Reviewed by Doug W. of DeWitt of MI on May-2007 Stayed at the Property - May-2007 Mostly a large covention type hotel with adequate rooms and expensive parking. Nice location on the river handy to the Loop, Art museum and shopping.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

May-2007 - Do not understand this request

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Thomas R. of MN U.S.A. on May-2007 Stayed at the Property - May-2007 We were very happy with the accomodations. Only problem was your agent misspelled my name so the hotel had no record. A little "detective" work found the reservation.
Pros:	Convenient location
Cons:	No Complaints
Recommended For:

Descriptive Property Review
Reviewed by Doug W. of DeWitt of MI on May-2007 Stayed at the Property - May-2007 Mostly a large covention type hotel with adequate rooms and expensive parking. Nice location on the river handy to the Loop, Art museum and shopping.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

May-2007 - BIG Hotel

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Doug W. of DeWitt of MI on May-2007 Stayed at the Property - May-2007 Mostly a large covention type hotel with adequate rooms and expensive parking. Nice location on the river handy to the Loop, Art museum and shopping.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

May-2007 - 1st time visitors

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Christine R. of Macomb of MI USA on May-2007 Stayed at the Property - May-2007 Location was great! Within walking distance of almost everything. Bedding was stained and room was stuffy and smelled. Food was overpriced and not very good. BIG bar has great atmosphere but is way over priced! $18.00 for a drink and a beer. Will probably stay at another place next time.
Pros:	Location
Cons:	Rooms
Recommended For:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

May-2007 - not worth the price

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by ken l. of Wilmington of NC usa on May-2007 Stayed at the Property - May-2007 The hotel is in Downtown Chciago and makes it easy to get around, however, the air conditioning is marginal, the facilites worn and dated. For the price there are better places to stay.
Pros:	being close to downtown chciago
Cons:	facilites are old and need updating
Recommended For:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

May-2007 - Chicago Hyatt Regency

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Karen M. of Windsor of ON Canada on May-2007 Stayed at the Property - May-2007 The hotel seemed lovely when we first entered the main lobby/ check-in area. The major issues that we had were with the room itself- quite a hike across the skyway to get to the West Tower and then when we arrived at the room- the carpet was worn and thin, wallpaper peeling in one corner near the ceiling. The bathroom had very little counterspace to put toiletries. We also experienced an odd noise periodically coming from the heating system. Overall, we weren't thrilled with our stay. We were happy to be close to downtown, but would look elsewhere for our next visit.
Pros:	main lobby/ bar & proximity to downtown
Cons:	room decor/ furnishings
Recommended For:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Apr-2007 - Quick Chicago Visit

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Patte S. of on May-2007 Stayed at the Property - Apr-2007 My 25 year old daughter and I were in town for a few days. Never having been to Chicago we weren't sure what to see. The hotel staff was very helpful and we felt safe walking outside any time of day. The close proximity to Magnificent Mile and Navy Pier was great.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Apr-2007 - Hyatt Regency Chicago Great!

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by J M. of Washington of DC on Apr-2007 Stayed at the Property - Apr-2007 Very busy, convention central--but the location is unbeatable. You can walk to theaters, restaurants, and shopping. Room was good, shower pressure good, and elevators quick! Everything you need for a hassle-free stay.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Apr-2007 - Regular visitor

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Y S. of Detroit of MI USA on Apr-2007 Stayed at the Property - Apr-2007 I have stayed @ this hotel every year for the past 4 years. I love the location (a block or 2 from the Mile), the bar and the breakfast! Issues: no variety of restuarants and the ones there aren't that great, room service is over-priced/unavailable after a certain time, and if you need to eat late or just want some snacks, have to walk to the Walgreen's around the corner. Valet takes FOREVER. Location makes up for its shortcomings since you're so close to everything, always easy to get a cab.
Pros:	Location
Cons:	After-hours access to food/snacks
Recommended For:	Large Groups Business Active/Adventure

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Apr-2007 - Easter in Chicago

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Robert G. of Kearny of NJ USA on Apr-2007 Stayed at the Property - Apr-2007 easy check in, friendly staff, clean room, good location
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Apr-2007 - Nice hotel, but watch out!

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Pat S. of Garland of TX USA on Apr-2007 Stayed at the Property - Apr-2007 Fabulous view on high floors, clean rooms, nice baths and comfortable beds. The despicable thing was that my daughter-in-law made me a birthday cake and I made the mistake of placing it in the refrigerated mini bar. I was charged because I placed my piece of cake in there. I never heard of such a thing! They warn you about placing stuff in there and they mean it! Be prepared for the typical high parking fees everywhere you go. Typical of any big city. People always seem to be shocked by this, but it is quite common.
Pros:	view
Cons:	mini bar
Recommended For:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Apr-2007 - First time Trip to Chicago

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Jonathan B. of on Apr-2007 Stayed at the Property - Apr-2007 Excellent hotel, great location! First time visit to Chicago made great by concierge!
Pros:	Location
Cons:	Price of Brunch
Recommended For:

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Apr-2007 - Great place to stay

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:	Average
Facility Quality:	Excellent
Activities:	Bad
Entertainment:
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Paul T. of of MI USA on May-2007 Stayed at the Property - Apr-2007 I stayed at the Hyatt for a week during a conference. The rooms were very nice, with some real thought going into their decoration. The location was good and the staff was outstanding. The only thing that it could have used was a swimming pool. There was not much in terms of activities to make this a family hotel, but clearly it is aimed at business travelers. I would have, however, enjoyed a relaxing swim after a long day of conferencing. Some internet deals make it a value option during offpeak seasons, and during these promotions it's a complete steal.
Pros:	Rooms, Staff
Cons:	A pool would be nice
Recommended For:	Large Groups Business Seniors Singles

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Mar-2007 - St.patty

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Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by jason d. of coshocton of oh usa on Mar-2007 Stayed at the Property - Mar-2007 Great hotel! good loacation. Clean and freindly.
Pros:
Cons:
Recommended For:

Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Mar-2007 - a+++

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Descriptive Property Review
Reviewed by jeffrey r. of matthews of nc usa on Mar-2007 Stayed at the Property - Mar-2007 nice hotel; good location
Pros:	location
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom
Recommended For:	Families Large Groups Business Students Couples Singles

Mar-2007 - Nice hotel

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by A B. of Boston of MA USA on Mar-2007 Stayed at the Property - Mar-2007 This hotel is great - rooms are clean, it has a huge, nice bar, great location, brunch is excellent. Only problems were that you have to ask for brunch vouchers (they were supposed to be included in the hotel package, but they don't automatically give them to you) and check in lines were long - the hotel was very busy.
Pros:	location, brunch, bar
Cons:	service
Recommended For:

Descriptive Property Review
Reviewed by Tirso M. of on Mar-2007 Stayed at the Property - Mar-2007 Loved it... my wife and I absolutely loved this hotel... great bar, friendly staff, excellent spa, spectacular restaurants... courteous service... very very overpriced though so be prepared for the sticker shock... room service charged 25%+ their already exorbitant price on meals and a service charge... if you don't mind that and know you're paying for a good time then enjoy. We did!
Pros:	service and ammenities
Cons:	room air conditioning rattled
Recommended For:

Descriptive Property Review
Reviewed by P T. of VA on Mar-2007 Stayed at the Property - Feb-2007 I paid for an "upgraded" room ($30 per night) that turned out to be small and dark - even with all lights on. The air purifier did not work and the note I left was still there when I returned and it still did not work. The staff asked if everything was ok upon checkout but when I told them my thoughts they offered me a "how are we doing mail in card". I won't stay there again.
Pros:	Location
Cons:	Service
Recommended For:

Descriptive Property Review
Reviewed by nancy h. of on Feb-2007 Stayed at the Property - Feb-2007 Two couples first time to Chicago. Had a blast doing all the tourist stuff. Loved the hotel...prices for room service seemed high. Don't understand why there's an escalator leading to the lobby to check in. Seems very dangerous. Anyway...the last night there I lost my balance and tumbled down the escalator, hitting my head very hard. No one in the lobby came to my rescue. I went to bed in very bad pain. They should only have elevators.
Pros:	LOCATION
Cons:	SAFETY
Recommended For:	Business Couples

Descriptive Property Review
Reviewed by Ray L. of new york of ny United States on Feb-2007 Stayed at the Property - Jan-2007 I stood at this hotel during the weekend of the bears and saints, this place was rocking, i love the atmoshere from the bar to the club to the gym there was a conference there too and it was the place to be the room were nice the beds were comfortable bathroom was ok but overall great experience i will def. come back big time highly recommend
Pros:	bar/club
Cons:	bigger bathroom