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172 W Adams - Chicago - Illinois


There are no environmental reviews at this time. You can help empower the public to choose Green! If you have stayed at W Hotel Chicago City Center recently please add a Green Review General Property Reviews Expand Listings click on happyface icon or review title to expand, click again to contract. Feb-2008 - beat expectations
Satisfaction Ratings
Room Quality: Excellent
On-Site Dining:
Facility Quality: Good
Activities:
Entertainment:
Quality of Service: Excellent
Descriptive Property Review
Reviewed by Frank S. of Brookfield, WI on Feb-2008
Stayed at the Property - Feb-2008

all staff are very friendly and helpful

Pros: personal service---from all employees
Cons: can't think of anything
Recommended For: Honeymoon/Romance Business Seniors Active/Adventure Couples Singles
Descriptive Property Review
Reviewed by Mitch S. of Fl USA on Jul-2007
Stayed at the Property - Jun-2007

I am not a large person 5'8" and I could not fit into the toliet,very uncomfortable, I had to sit sideways...in a 4-5star hotel....the rest of the room was fine and the service was very good.....

Pros: lounge
Cons: toilets
Recommended For: Business Singles
Descriptive Property Review
Reviewed by Kevin B. of Ca USA on Jun-2007
Stayed at the Property - May-2007

It is a month later my deposit was never credited to my folio. The room was less then small The temperature could not be seen since it was hidden behind the television cabinet, half eaten cashews left in the room Additional charges appeared on bill. Bath tub drain backing up with water to shin, when I called hotel operator, she knew situation and the problem was never taken care, for the five days I stay.. This is as unprofessional, and apathetic management team. Do yourself a favor and stay elsewhere,

Pros: Leaving
Cons: Service and Mgmt
Recommended For:
Descriptive Property Review
Reviewed by G M. of Grand Terrace of CA USA on May-2007
Stayed at the Property - May-2007

The beds are great and the rooms small but who goes to Chicago to hang in a room. Well appointed but be aware that the hotel is located in the financial district and some to the stores in the immediate vicinity were closed. Close to transportation. Serve was great. I would stay there again.

Pros: Lobby
Cons: Coffee Maker in Room
Recommended For: Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Kiersten H. of New Brighton of MN on Apr-2007
Stayed at the Property - Apr-2007

This was a fantastic hotel bed. I love the decor of the hotel

Pros:
Cons:
Recommended For: Business
Descriptive Property Review
Reviewed by Fernando P. of on Apr-2007
Stayed at the Property - Apr-2007

Comfortable and pleasant experience. Staff worked diligently to meet needs, room was comfortable and welcoming.

Pros: Sleeping arrangements
Cons: More staff at reception desk; Restaurant
Recommended For:
Descriptive Property Review
Reviewed by Brian P. of Akron of OH USA on Apr-2007
Stayed at the Property - Apr-2007

The W was gorgeous. Great location. I can not wait to stay at this hotel again!

Pros: location
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Raymond H. of Monroe of NY USA on Nov-2006
Stayed at the Property - Nov-2006

Some of the rooms could be bothered by train noise. This is something you wouldn't know until check-in. The staff is very accomodating & the rooms spacious & clean. Valet parking is pricey.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by e c. of Covina of CA USA on Nov-2006
Stayed at the Property - Oct-2006

I had a great time at the W. Great decor, comfortable room and really helpful and friendly staff. I was also pleasantly surprised that they had free internet access.

Pros: Decor, comfort
Cons: size of bathroom
Recommended For:
Descriptive Property Review
Reviewed by Maureen Z. of Burlington of KY USA on Oct-2006
Stayed at the Property - Oct-2006

The King Tut Package, including VIP tickets to the Field Museum, made this a memorable stay . The staff was accommadating and competent. The beds were very comfortable but the lobby area was too dark.

Pros: beds
Cons: lighting
Recommended For: Honeymoon/Romance Business Couples Singles
Jun-2007 - Toilets for children
Satisfaction Ratings
Room Quality: Bad
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service: Excellent
Descriptive Property Review
Reviewed by Mitch S. of Fl USA on Jul-2007
Stayed at the Property - Jun-2007

I am not a large person 5'8" and I could not fit into the toliet,very uncomfortable, I had to sit sideways...in a 4-5star hotel....the rest of the room was fine and the service was very good.....

Pros: lounge
Cons: toilets
Recommended For: Business Singles
Descriptive Property Review
Reviewed by Kevin B. of Ca USA on Jun-2007
Stayed at the Property - May-2007

It is a month later my deposit was never credited to my folio. The room was less then small The temperature could not be seen since it was hidden behind the television cabinet, half eaten cashews left in the room Additional charges appeared on bill. Bath tub drain backing up with water to shin, when I called hotel operator, she knew situation and the problem was never taken care, for the five days I stay.. This is as unprofessional, and apathetic management team. Do yourself a favor and stay elsewhere,

Pros: Leaving
Cons: Service and Mgmt
Recommended For:
Descriptive Property Review
Reviewed by G M. of Grand Terrace of CA USA on May-2007
Stayed at the Property - May-2007

The beds are great and the rooms small but who goes to Chicago to hang in a room. Well appointed but be aware that the hotel is located in the financial district and some to the stores in the immediate vicinity were closed. Close to transportation. Serve was great. I would stay there again.

Pros: Lobby
Cons: Coffee Maker in Room
Recommended For: Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Kiersten H. of New Brighton of MN on Apr-2007
Stayed at the Property - Apr-2007

This was a fantastic hotel bed. I love the decor of the hotel

Pros:
Cons:
Recommended For: Business
Descriptive Property Review
Reviewed by Fernando P. of on Apr-2007
Stayed at the Property - Apr-2007

Comfortable and pleasant experience. Staff worked diligently to meet needs, room was comfortable and welcoming.

Pros: Sleeping arrangements
Cons: More staff at reception desk; Restaurant
Recommended For:
Descriptive Property Review
Reviewed by Brian P. of Akron of OH USA on Apr-2007
Stayed at the Property - Apr-2007

The W was gorgeous. Great location. I can not wait to stay at this hotel again!

Pros: location
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Raymond H. of Monroe of NY USA on Nov-2006
Stayed at the Property - Nov-2006

Some of the rooms could be bothered by train noise. This is something you wouldn't know until check-in. The staff is very accomodating & the rooms spacious & clean. Valet parking is pricey.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by e c. of Covina of CA USA on Nov-2006
Stayed at the Property - Oct-2006

I had a great time at the W. Great decor, comfortable room and really helpful and friendly staff. I was also pleasantly surprised that they had free internet access.

Pros: Decor, comfort
Cons: size of bathroom
Recommended For:
Descriptive Property Review
Reviewed by Maureen Z. of Burlington of KY USA on Oct-2006
Stayed at the Property - Oct-2006

The King Tut Package, including VIP tickets to the Field Museum, made this a memorable stay . The staff was accommadating and competent. The beds were very comfortable but the lobby area was too dark.

Pros: beds
Cons: lighting
Recommended For: Honeymoon/Romance Business Couples Singles
May-2007 - A more then bad experience
Satisfaction Ratings
Room Quality: Terrible
On-Site Dining: Average
Facility Quality:
Activities:
Entertainment:
Quality of Service: Terrible
Descriptive Property Review
Reviewed by Kevin B. of Ca USA on Jun-2007
Stayed at the Property - May-2007

It is a month later my deposit was never credited to my folio. The room was less then small The temperature could not be seen since it was hidden behind the television cabinet, half eaten cashews left in the room Additional charges appeared on bill. Bath tub drain backing up with water to shin, when I called hotel operator, she knew situation and the problem was never taken care, for the five days I stay.. This is as unprofessional, and apathetic management team. Do yourself a favor and stay elsewhere,

Pros: Leaving
Cons: Service and Mgmt
Recommended For:
Descriptive Property Review
Reviewed by G M. of Grand Terrace of CA USA on May-2007
Stayed at the Property - May-2007

The beds are great and the rooms small but who goes to Chicago to hang in a room. Well appointed but be aware that the hotel is located in the financial district and some to the stores in the immediate vicinity were closed. Close to transportation. Serve was great. I would stay there again.

Pros: Lobby
Cons: Coffee Maker in Room
Recommended For: Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Kiersten H. of New Brighton of MN on Apr-2007
Stayed at the Property - Apr-2007

This was a fantastic hotel bed. I love the decor of the hotel

Pros:
Cons:
Recommended For: Business
Descriptive Property Review
Reviewed by Fernando P. of on Apr-2007
Stayed at the Property - Apr-2007

Comfortable and pleasant experience. Staff worked diligently to meet needs, room was comfortable and welcoming.

Pros: Sleeping arrangements
Cons: More staff at reception desk; Restaurant
Recommended For:
Descriptive Property Review
Reviewed by Brian P. of Akron of OH USA on Apr-2007
Stayed at the Property - Apr-2007

The W was gorgeous. Great location. I can not wait to stay at this hotel again!

Pros: location
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Raymond H. of Monroe of NY USA on Nov-2006
Stayed at the Property - Nov-2006

Some of the rooms could be bothered by train noise. This is something you wouldn't know until check-in. The staff is very accomodating & the rooms spacious & clean. Valet parking is pricey.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by e c. of Covina of CA USA on Nov-2006
Stayed at the Property - Oct-2006

I had a great time at the W. Great decor, comfortable room and really helpful and friendly staff. I was also pleasantly surprised that they had free internet access.

Pros: Decor, comfort
Cons: size of bathroom
Recommended For:
Descriptive Property Review
Reviewed by Maureen Z. of Burlington of KY USA on Oct-2006
Stayed at the Property - Oct-2006

The King Tut Package, including VIP tickets to the Field Museum, made this a memorable stay . The staff was accommadating and competent. The beds were very comfortable but the lobby area was too dark.

Pros: beds
Cons: lighting
Recommended For: Honeymoon/Romance Business Couples Singles
May-2007 - Chicago is my kind of town
Satisfaction Ratings
Room Quality: Good
On-Site Dining:
Facility Quality: Average
Activities:
Entertainment:
Quality of Service: Excellent
Descriptive Property Review
Reviewed by G M. of Grand Terrace of CA USA on May-2007
Stayed at the Property - May-2007

The beds are great and the rooms small but who goes to Chicago to hang in a room. Well appointed but be aware that the hotel is located in the financial district and some to the stores in the immediate vicinity were closed. Close to transportation. Serve was great. I would stay there again.

Pros: Lobby
Cons: Coffee Maker in Room
Recommended For: Business Students Seniors Couples Singles
Descriptive Property Review
Reviewed by Kiersten H. of New Brighton of MN on Apr-2007
Stayed at the Property - Apr-2007

This was a fantastic hotel bed. I love the decor of the hotel

Pros:
Cons:
Recommended For: Business
Descriptive Property Review
Reviewed by Fernando P. of on Apr-2007
Stayed at the Property - Apr-2007

Comfortable and pleasant experience. Staff worked diligently to meet needs, room was comfortable and welcoming.

Pros: Sleeping arrangements
Cons: More staff at reception desk; Restaurant
Recommended For:
Descriptive Property Review
Reviewed by Brian P. of Akron of OH USA on Apr-2007
Stayed at the Property - Apr-2007

The W was gorgeous. Great location. I can not wait to stay at this hotel again!

Pros: location
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Raymond H. of Monroe of NY USA on Nov-2006
Stayed at the Property - Nov-2006

Some of the rooms could be bothered by train noise. This is something you wouldn't know until check-in. The staff is very accomodating & the rooms spacious & clean. Valet parking is pricey.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by e c. of Covina of CA USA on Nov-2006
Stayed at the Property - Oct-2006

I had a great time at the W. Great decor, comfortable room and really helpful and friendly staff. I was also pleasantly surprised that they had free internet access.

Pros: Decor, comfort
Cons: size of bathroom
Recommended For:
Descriptive Property Review
Reviewed by Maureen Z. of Burlington of KY USA on Oct-2006
Stayed at the Property - Oct-2006

The King Tut Package, including VIP tickets to the Field Museum, made this a memorable stay . The staff was accommadating and competent. The beds were very comfortable but the lobby area was too dark.

Pros: beds
Cons: lighting
Recommended For: Honeymoon/Romance Business Couples Singles
Apr-2007 - Loved the bed!
Satisfaction Ratings
Room Quality: Excellent
On-Site Dining: Excellent
Facility Quality: Excellent
Activities: Excellent
Entertainment: Good
Quality of Service: Excellent
Descriptive Property Review
Reviewed by Kiersten H. of New Brighton of MN on Apr-2007
Stayed at the Property - Apr-2007

This was a fantastic hotel bed. I love the decor of the hotel

Pros:
Cons:
Recommended For: Business
Descriptive Property Review
Reviewed by Fernando P. of on Apr-2007
Stayed at the Property - Apr-2007

Comfortable and pleasant experience. Staff worked diligently to meet needs, room was comfortable and welcoming.

Pros: Sleeping arrangements
Cons: More staff at reception desk; Restaurant
Recommended For:
Descriptive Property Review
Reviewed by Brian P. of Akron of OH USA on Apr-2007
Stayed at the Property - Apr-2007

The W was gorgeous. Great location. I can not wait to stay at this hotel again!

Pros: location
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Raymond H. of Monroe of NY USA on Nov-2006
Stayed at the Property - Nov-2006

Some of the rooms could be bothered by train noise. This is something you wouldn't know until check-in. The staff is very accomodating & the rooms spacious & clean. Valet parking is pricey.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by e c. of Covina of CA USA on Nov-2006
Stayed at the Property - Oct-2006

I had a great time at the W. Great decor, comfortable room and really helpful and friendly staff. I was also pleasantly surprised that they had free internet access.

Pros: Decor, comfort
Cons: size of bathroom
Recommended For:
Descriptive Property Review
Reviewed by Maureen Z. of Burlington of KY USA on Oct-2006
Stayed at the Property - Oct-2006

The King Tut Package, including VIP tickets to the Field Museum, made this a memorable stay . The staff was accommadating and competent. The beds were very comfortable but the lobby area was too dark.

Pros: beds
Cons: lighting
Recommended For: Honeymoon/Romance Business Couples Singles
Apr-2007 - Good place to go
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Fernando P. of on Apr-2007
Stayed at the Property - Apr-2007

Comfortable and pleasant experience. Staff worked diligently to meet needs, room was comfortable and welcoming.

Pros: Sleeping arrangements
Cons: More staff at reception desk; Restaurant
Recommended For:
Descriptive Property Review
Reviewed by Brian P. of Akron of OH USA on Apr-2007
Stayed at the Property - Apr-2007

The W was gorgeous. Great location. I can not wait to stay at this hotel again!

Pros: location
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Raymond H. of Monroe of NY USA on Nov-2006
Stayed at the Property - Nov-2006

Some of the rooms could be bothered by train noise. This is something you wouldn't know until check-in. The staff is very accomodating & the rooms spacious & clean. Valet parking is pricey.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by e c. of Covina of CA USA on Nov-2006
Stayed at the Property - Oct-2006

I had a great time at the W. Great decor, comfortable room and really helpful and friendly staff. I was also pleasantly surprised that they had free internet access.

Pros: Decor, comfort
Cons: size of bathroom
Recommended For:
Descriptive Property Review
Reviewed by Maureen Z. of Burlington of KY USA on Oct-2006
Stayed at the Property - Oct-2006

The King Tut Package, including VIP tickets to the Field Museum, made this a memorable stay . The staff was accommadating and competent. The beds were very comfortable but the lobby area was too dark.

Pros: beds
Cons: lighting
Recommended For: Honeymoon/Romance Business Couples Singles
Apr-2007 - Perfect stay
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Brian P. of Akron of OH USA on Apr-2007
Stayed at the Property - Apr-2007

The W was gorgeous. Great location. I can not wait to stay at this hotel again!

Pros: location
Cons: nothing
Recommended For:
Descriptive Property Review
Reviewed by Raymond H. of Monroe of NY USA on Nov-2006
Stayed at the Property - Nov-2006

Some of the rooms could be bothered by train noise. This is something you wouldn't know until check-in. The staff is very accomodating & the rooms spacious & clean. Valet parking is pricey.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by e c. of Covina of CA USA on Nov-2006
Stayed at the Property - Oct-2006

I had a great time at the W. Great decor, comfortable room and really helpful and friendly staff. I was also pleasantly surprised that they had free internet access.

Pros: Decor, comfort
Cons: size of bathroom
Recommended For:
Descriptive Property Review
Reviewed by Maureen Z. of Burlington of KY USA on Oct-2006
Stayed at the Property - Oct-2006

The King Tut Package, including VIP tickets to the Field Museum, made this a memorable stay . The staff was accommadating and competent. The beds were very comfortable but the lobby area was too dark.

Pros: beds
Cons: lighting
Recommended For: Honeymoon/Romance Business Couples Singles
Nov-2006 - Trendy
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by Raymond H. of Monroe of NY USA on Nov-2006
Stayed at the Property - Nov-2006

Some of the rooms could be bothered by train noise. This is something you wouldn't know until check-in. The staff is very accomodating & the rooms spacious & clean. Valet parking is pricey.

Pros:
Cons:
Recommended For:
Descriptive Property Review
Reviewed by e c. of Covina of CA USA on Nov-2006
Stayed at the Property - Oct-2006

I had a great time at the W. Great decor, comfortable room and really helpful and friendly staff. I was also pleasantly surprised that they had free internet access.

Pros: Decor, comfort
Cons: size of bathroom
Recommended For:
Descriptive Property Review
Reviewed by Maureen Z. of Burlington of KY USA on Oct-2006
Stayed at the Property - Oct-2006

The King Tut Package, including VIP tickets to the Field Museum, made this a memorable stay . The staff was accommadating and competent. The beds were very comfortable but the lobby area was too dark.

Pros: beds
Cons: lighting
Recommended For: Honeymoon/Romance Business Couples Singles
Oct-2006 - Great experience
Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:
Descriptive Property Review
Reviewed by e c. of Covina of CA USA on Nov-2006
Stayed at the Property - Oct-2006

I had a great time at the W. Great decor, comfortable room and really helpful and friendly staff. I was also pleasantly surprised that they had free internet access.

Pros: Decor, comfort
Cons: size of bathroom
Recommended For:
Descriptive Property Review
Reviewed by Maureen Z. of Burlington of KY USA on Oct-2006
Stayed at the Property - Oct-2006

The King Tut Package, including VIP tickets to the Field Museum, made this a memorable stay . The staff was accommadating and competent. The beds were very comfortable but the lobby area was too dark.

Pros: beds
Cons: lighting
Recommended For: Honeymoon/Romance Business Couples Singles
Oct-2006 - Wonderful Weekend
Satisfaction Ratings
Room Quality: Excellent
On-Site Dining:
Facility Quality: Excellent
Activities:
Entertainment:
Quality of Service: Excellent
Descriptive Property Review
Reviewed by Maureen Z. of Burlington of KY USA on Oct-2006
Stayed at the Property - Oct-2006

The King Tut Package, including VIP tickets to the Field Museum, made this a memorable stay . The staff was accommadating and competent. The beds were very comfortable but the lobby area was too dark.

Pros: beds
Cons: lighting
Recommended For: Honeymoon/Romance Business Couples Singles



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