Compare Rates: San Francisco Hotels

Expand Listings click on leafs icon or review title to expand, click again to contract. Serrano San Francisco, A Kimpton Hotel - View Environmental Initiatives Leaf Chart General Property Reviews Expand Listings click on happyface icon or review title to expand, click again to contract. Jan-2008 - SFTrip

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:	Excellent
Facility Quality:	Excellent
Activities:
Entertainment:	Good
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Toni L. of Pennington, NJ US on Feb-2008 Stayed at the Property - Jan-2008 The hotel is so nice. I loved the soft beds, the friendly staff and the wine bar each evening.
Pros:	location & people
Cons:	nothing
Recommended For:	Honeymoon/Romance Business Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Virginia H. of OH USA on Jul-2007 Stayed at the Property - Jul-2007 The location was very good and we did not hear much traffic from our room. It is a certified Green Hotel which I like. Parking was a giant rip-off. Found S.F. denizens to be rude and indifferent.Saw twi girls trying to do the push and grab scheme where they still a purse or wallet when one pushes another into someone. The crowd looked at them in amazement. Then the girls threaten to beat me up. Will go back to NYC next time.
Pros:	Location
Cons:	Room needs paint
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by John N. of Oxford of MI U S A on Jul-2007 Stayed at the Property - Jul-2007 Great location,staff is friendly.Although the roooms are not large they are very clean and comfortable. I will come back and stay here again
Pros:
Cons:
Recommended For:	Honeymoon/Romance Business Seniors Couples

Descriptive Property Review
Reviewed by Dan C. of Broadway of VA United States on Jul-2007 Stayed at the Property - Jul-2007 Staff is very helpful & friendly - especially X. Called the day before and requested a corner room on a high floor which was granted. Rooms are not large but clean - and beds are comfortable. Quiet - only noise we heard was neighbors shower. Nicely appointed, near shopping and a few blocks to all types of public transportation. Avoid using Taylor towards Market Street at night - a little sketchy. We don't drink, but those at the wine tasting hour seemed to be having a good time. A good value if you are watching lodging costs. Overall - we were very happy honeymooners here.
Pros:
Cons:
Recommended For:	Honeymoon/Romance Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Jennifer F. of Chicago of on Jul-2007 Stayed at the Property - Jul-2007 Service was good and the hotel lobby is beautiful. The rooms were decorated nicely but they are really small. The hotel has a pretty good location but it's right at the outskirt of where all of the action is located (i.e shopping, restaurants). There was hardly ever anybody in the restaurant that's attached to the hotel and it smelled like fish!
Pros:	decor
Cons:	room size
Recommended For:	Students

Descriptive Property Review
Reviewed by David W. of Houston of on Jul-2007 Stayed at the Property - Jun-2007 This hotel has a great location only a few blocks from Union Square. The rooms are small but clean. Staff was friendly and prompt to all request. Food is not great but many good resturants nearby.
Pros:	Location
Cons:	Food
Recommended For:	Business Students Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Barb & Reg G. of Ames of IA USA on Jul-2007 Stayed at the Property - Jun-2007 We stayed 6 nights and were impressed with the friendly and helpful staff, cleanliness, quietness, comfortable bed and great fitness facility. Wine receptions in the evening and coffee & tea in the mornings gave opportunities to meet people. A couple of blocks from public transportation -- we found it easy to get around. This hotel's theme is games and they are available to play. Liked the iHome in the room to charge up & listen to our iPods.
Pros:	Serene
Cons:	Computer time in business ctr = high cost per min
Recommended For:	Families Business Seniors Couples

Descriptive Property Review
Reviewed by Ron G. of Riverside of Ca USA on Jul-2007 Stayed at the Property - Jun-2007 We were pleasantly surprised with the fine hotel. Great location, we were able to walk to many of the attraction. Staff was great, nightly wine tasting was a good opportunity to me other guests who also were impressed with the hotel. A great alternative to the big chain hotels.
Pros:	Lobby
Cons:	In room amenities
Recommended For:	Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Mark B. of Oceanside of CA United States on Jun-2007 Stayed at the Property - Jun-2007 My wife and I absolutely loved this hotel. The staff at the hotel were extremely polite, professional and very helpful with tips and ideas. They also offer a wine/beer tasting and were very generous with the portions. This Hotel is located within walking distance (3 blocks) of the trolley/busses/muni and Union district. I went blindly and wasn't pleasantly surprised by the location and the price. There is also a parking garage right across the street that can save you a couple dollars. Overall, we give this hotel 5 stars.
Pros:	Service
Cons:	Nothing
Recommended For:	Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Barry S. of Lexington of KY United States on May-2007 Stayed at the Property - Apr-2007 A very nice experience, amenities were fab, and the personel even better
Pros:	location
Cons:	none
Recommended For:

Descriptive Property Review
Reviewed by S. C. of Salida of CA USA on Apr-2007 Stayed at the Property - Apr-2007 These folks truley read the customer satisfaction book. For an older hotel, the Serrano is exceptionally well maintained. A quaint, very clean facility with wonderful staff. I've stayed at all the "Landmark Hotels" within the Union Square area in the past and this one beats them all! Price, staff, cleanliness, rooms, atmosphere, and location make the Serrano a hotel I will return to and recommend to all.
Pros:	Staff
Cons:	Street peddlers in S.F.
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Marisha N. of FL USA on Apr-2007 Stayed at the Property - Apr-2007 1 block from the theatre, near union square. Clean rooms, comfortable beds, I Pod radio, coffee in lobby in morning and wine at night. Great price and great hotle.
Pros:	beautiful
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Betty T. of of NY on Apr-2007 Stayed at the Property - Mar-2007 Warm, friendly staff willing to serve. Small but bright, clean rooms. Excellent restaurant so a weary business traveler didn't need to go far to dine well.
Pros:
Cons:
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Peter W. of San Diego of CA USA on Mar-2007 Stayed at the Property - Mar-2007 Great location, within a couple of blocks of BART and Union Square, friendly and helpful staff, coffee and newspapers in the lobby each morning, comfortable bed, quiet room, outstanding water pressure in the shower. I'll definitely stay here again on a future trip to San Francisco.
Pros:	comfortable, quiet room
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Alicia M. of Denver of CO on Mar-2007 Stayed at the Property - Mar-2007 The hotel was only about 3 blocks from the cable car and train stop. Very close to shopping in Union Square. The staff were very friendly and accomodating. The room we had was right next to the elevator and kindof small, but still great for the price. Free wine tasting and organic beer in the lobby every night at 5pm. Definately would stay there again
Pros:	location
Cons:	small room
Recommended For:

Descriptive Property Review
Reviewed by W L. of Anchorage of AK USA on Mar-2007 Stayed at the Property - Mar-2007 The most friendly staff I have ever experienced - five star service for three-star pricing. Clean and accurate rooms. Superior location for Union Square. Pricing better than expected.
Pros:	Friendly Staff and Location
Cons:	Nothing
Recommended For:	Business Seniors Couples

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Jul-2007 - Nice Location

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:	Good
Facility Quality:	Good
Activities:
Entertainment:	Good
Quality of Service:	Average

Descriptive Property Review
Reviewed by Virginia H. of OH USA on Jul-2007 Stayed at the Property - Jul-2007 The location was very good and we did not hear much traffic from our room. It is a certified Green Hotel which I like. Parking was a giant rip-off. Found S.F. denizens to be rude and indifferent.Saw twi girls trying to do the push and grab scheme where they still a purse or wallet when one pushes another into someone. The crowd looked at them in amazement. Then the girls threaten to beat me up. Will go back to NYC next time.
Pros:	Location
Cons:	Room needs paint
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by John N. of Oxford of MI U S A on Jul-2007 Stayed at the Property - Jul-2007 Great location,staff is friendly.Although the roooms are not large they are very clean and comfortable. I will come back and stay here again
Pros:
Cons:
Recommended For:	Honeymoon/Romance Business Seniors Couples

Descriptive Property Review
Reviewed by Dan C. of Broadway of VA United States on Jul-2007 Stayed at the Property - Jul-2007 Staff is very helpful & friendly - especially X. Called the day before and requested a corner room on a high floor which was granted. Rooms are not large but clean - and beds are comfortable. Quiet - only noise we heard was neighbors shower. Nicely appointed, near shopping and a few blocks to all types of public transportation. Avoid using Taylor towards Market Street at night - a little sketchy. We don't drink, but those at the wine tasting hour seemed to be having a good time. A good value if you are watching lodging costs. Overall - we were very happy honeymooners here.
Pros:
Cons:
Recommended For:	Honeymoon/Romance Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Jennifer F. of Chicago of on Jul-2007 Stayed at the Property - Jul-2007 Service was good and the hotel lobby is beautiful. The rooms were decorated nicely but they are really small. The hotel has a pretty good location but it's right at the outskirt of where all of the action is located (i.e shopping, restaurants). There was hardly ever anybody in the restaurant that's attached to the hotel and it smelled like fish!
Pros:	decor
Cons:	room size
Recommended For:	Students

Descriptive Property Review
Reviewed by David W. of Houston of on Jul-2007 Stayed at the Property - Jun-2007 This hotel has a great location only a few blocks from Union Square. The rooms are small but clean. Staff was friendly and prompt to all request. Food is not great but many good resturants nearby.
Pros:	Location
Cons:	Food
Recommended For:	Business Students Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Barb & Reg G. of Ames of IA USA on Jul-2007 Stayed at the Property - Jun-2007 We stayed 6 nights and were impressed with the friendly and helpful staff, cleanliness, quietness, comfortable bed and great fitness facility. Wine receptions in the evening and coffee & tea in the mornings gave opportunities to meet people. A couple of blocks from public transportation -- we found it easy to get around. This hotel's theme is games and they are available to play. Liked the iHome in the room to charge up & listen to our iPods.
Pros:	Serene
Cons:	Computer time in business ctr = high cost per min
Recommended For:	Families Business Seniors Couples

Descriptive Property Review
Reviewed by Ron G. of Riverside of Ca USA on Jul-2007 Stayed at the Property - Jun-2007 We were pleasantly surprised with the fine hotel. Great location, we were able to walk to many of the attraction. Staff was great, nightly wine tasting was a good opportunity to me other guests who also were impressed with the hotel. A great alternative to the big chain hotels.
Pros:	Lobby
Cons:	In room amenities
Recommended For:	Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Mark B. of Oceanside of CA United States on Jun-2007 Stayed at the Property - Jun-2007 My wife and I absolutely loved this hotel. The staff at the hotel were extremely polite, professional and very helpful with tips and ideas. They also offer a wine/beer tasting and were very generous with the portions. This Hotel is located within walking distance (3 blocks) of the trolley/busses/muni and Union district. I went blindly and wasn't pleasantly surprised by the location and the price. There is also a parking garage right across the street that can save you a couple dollars. Overall, we give this hotel 5 stars.
Pros:	Service
Cons:	Nothing
Recommended For:	Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Barry S. of Lexington of KY United States on May-2007 Stayed at the Property - Apr-2007 A very nice experience, amenities were fab, and the personel even better
Pros:	location
Cons:	none
Recommended For:

Descriptive Property Review
Reviewed by S. C. of Salida of CA USA on Apr-2007 Stayed at the Property - Apr-2007 These folks truley read the customer satisfaction book. For an older hotel, the Serrano is exceptionally well maintained. A quaint, very clean facility with wonderful staff. I've stayed at all the "Landmark Hotels" within the Union Square area in the past and this one beats them all! Price, staff, cleanliness, rooms, atmosphere, and location make the Serrano a hotel I will return to and recommend to all.
Pros:	Staff
Cons:	Street peddlers in S.F.
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Marisha N. of FL USA on Apr-2007 Stayed at the Property - Apr-2007 1 block from the theatre, near union square. Clean rooms, comfortable beds, I Pod radio, coffee in lobby in morning and wine at night. Great price and great hotle.
Pros:	beautiful
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Betty T. of of NY on Apr-2007 Stayed at the Property - Mar-2007 Warm, friendly staff willing to serve. Small but bright, clean rooms. Excellent restaurant so a weary business traveler didn't need to go far to dine well.
Pros:
Cons:
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Peter W. of San Diego of CA USA on Mar-2007 Stayed at the Property - Mar-2007 Great location, within a couple of blocks of BART and Union Square, friendly and helpful staff, coffee and newspapers in the lobby each morning, comfortable bed, quiet room, outstanding water pressure in the shower. I'll definitely stay here again on a future trip to San Francisco.
Pros:	comfortable, quiet room
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Alicia M. of Denver of CO on Mar-2007 Stayed at the Property - Mar-2007 The hotel was only about 3 blocks from the cable car and train stop. Very close to shopping in Union Square. The staff were very friendly and accomodating. The room we had was right next to the elevator and kindof small, but still great for the price. Free wine tasting and organic beer in the lobby every night at 5pm. Definately would stay there again
Pros:	location
Cons:	small room
Recommended For:

Descriptive Property Review
Reviewed by W L. of Anchorage of AK USA on Mar-2007 Stayed at the Property - Mar-2007 The most friendly staff I have ever experienced - five star service for three-star pricing. Clean and accurate rooms. Superior location for Union Square. Pricing better than expected.
Pros:	Friendly Staff and Location
Cons:	Nothing
Recommended For:	Business Seniors Couples

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Jul-2007 - Great place

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:
Facility Quality:	Excellent
Activities:
Entertainment:
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by John N. of Oxford of MI U S A on Jul-2007 Stayed at the Property - Jul-2007 Great location,staff is friendly.Although the roooms are not large they are very clean and comfortable. I will come back and stay here again
Pros:
Cons:
Recommended For:	Honeymoon/Romance Business Seniors Couples

Descriptive Property Review
Reviewed by Dan C. of Broadway of VA United States on Jul-2007 Stayed at the Property - Jul-2007 Staff is very helpful & friendly - especially X. Called the day before and requested a corner room on a high floor which was granted. Rooms are not large but clean - and beds are comfortable. Quiet - only noise we heard was neighbors shower. Nicely appointed, near shopping and a few blocks to all types of public transportation. Avoid using Taylor towards Market Street at night - a little sketchy. We don't drink, but those at the wine tasting hour seemed to be having a good time. A good value if you are watching lodging costs. Overall - we were very happy honeymooners here.
Pros:
Cons:
Recommended For:	Honeymoon/Romance Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Jennifer F. of Chicago of on Jul-2007 Stayed at the Property - Jul-2007 Service was good and the hotel lobby is beautiful. The rooms were decorated nicely but they are really small. The hotel has a pretty good location but it's right at the outskirt of where all of the action is located (i.e shopping, restaurants). There was hardly ever anybody in the restaurant that's attached to the hotel and it smelled like fish!
Pros:	decor
Cons:	room size
Recommended For:	Students

Descriptive Property Review
Reviewed by David W. of Houston of on Jul-2007 Stayed at the Property - Jun-2007 This hotel has a great location only a few blocks from Union Square. The rooms are small but clean. Staff was friendly and prompt to all request. Food is not great but many good resturants nearby.
Pros:	Location
Cons:	Food
Recommended For:	Business Students Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Barb & Reg G. of Ames of IA USA on Jul-2007 Stayed at the Property - Jun-2007 We stayed 6 nights and were impressed with the friendly and helpful staff, cleanliness, quietness, comfortable bed and great fitness facility. Wine receptions in the evening and coffee & tea in the mornings gave opportunities to meet people. A couple of blocks from public transportation -- we found it easy to get around. This hotel's theme is games and they are available to play. Liked the iHome in the room to charge up & listen to our iPods.
Pros:	Serene
Cons:	Computer time in business ctr = high cost per min
Recommended For:	Families Business Seniors Couples

Descriptive Property Review
Reviewed by Ron G. of Riverside of Ca USA on Jul-2007 Stayed at the Property - Jun-2007 We were pleasantly surprised with the fine hotel. Great location, we were able to walk to many of the attraction. Staff was great, nightly wine tasting was a good opportunity to me other guests who also were impressed with the hotel. A great alternative to the big chain hotels.
Pros:	Lobby
Cons:	In room amenities
Recommended For:	Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Mark B. of Oceanside of CA United States on Jun-2007 Stayed at the Property - Jun-2007 My wife and I absolutely loved this hotel. The staff at the hotel were extremely polite, professional and very helpful with tips and ideas. They also offer a wine/beer tasting and were very generous with the portions. This Hotel is located within walking distance (3 blocks) of the trolley/busses/muni and Union district. I went blindly and wasn't pleasantly surprised by the location and the price. There is also a parking garage right across the street that can save you a couple dollars. Overall, we give this hotel 5 stars.
Pros:	Service
Cons:	Nothing
Recommended For:	Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Barry S. of Lexington of KY United States on May-2007 Stayed at the Property - Apr-2007 A very nice experience, amenities were fab, and the personel even better
Pros:	location
Cons:	none
Recommended For:

Descriptive Property Review
Reviewed by S. C. of Salida of CA USA on Apr-2007 Stayed at the Property - Apr-2007 These folks truley read the customer satisfaction book. For an older hotel, the Serrano is exceptionally well maintained. A quaint, very clean facility with wonderful staff. I've stayed at all the "Landmark Hotels" within the Union Square area in the past and this one beats them all! Price, staff, cleanliness, rooms, atmosphere, and location make the Serrano a hotel I will return to and recommend to all.
Pros:	Staff
Cons:	Street peddlers in S.F.
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Marisha N. of FL USA on Apr-2007 Stayed at the Property - Apr-2007 1 block from the theatre, near union square. Clean rooms, comfortable beds, I Pod radio, coffee in lobby in morning and wine at night. Great price and great hotle.
Pros:	beautiful
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Betty T. of of NY on Apr-2007 Stayed at the Property - Mar-2007 Warm, friendly staff willing to serve. Small but bright, clean rooms. Excellent restaurant so a weary business traveler didn't need to go far to dine well.
Pros:
Cons:
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Peter W. of San Diego of CA USA on Mar-2007 Stayed at the Property - Mar-2007 Great location, within a couple of blocks of BART and Union Square, friendly and helpful staff, coffee and newspapers in the lobby each morning, comfortable bed, quiet room, outstanding water pressure in the shower. I'll definitely stay here again on a future trip to San Francisco.
Pros:	comfortable, quiet room
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Alicia M. of Denver of CO on Mar-2007 Stayed at the Property - Mar-2007 The hotel was only about 3 blocks from the cable car and train stop. Very close to shopping in Union Square. The staff were very friendly and accomodating. The room we had was right next to the elevator and kindof small, but still great for the price. Free wine tasting and organic beer in the lobby every night at 5pm. Definately would stay there again
Pros:	location
Cons:	small room
Recommended For:

Descriptive Property Review
Reviewed by W L. of Anchorage of AK USA on Mar-2007 Stayed at the Property - Mar-2007 The most friendly staff I have ever experienced - five star service for three-star pricing. Clean and accurate rooms. Superior location for Union Square. Pricing better than expected.
Pros:	Friendly Staff and Location
Cons:	Nothing
Recommended For:	Business Seniors Couples

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Jul-2007 - Good Value

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Dan C. of Broadway of VA United States on Jul-2007 Stayed at the Property - Jul-2007 Staff is very helpful & friendly - especially X. Called the day before and requested a corner room on a high floor which was granted. Rooms are not large but clean - and beds are comfortable. Quiet - only noise we heard was neighbors shower. Nicely appointed, near shopping and a few blocks to all types of public transportation. Avoid using Taylor towards Market Street at night - a little sketchy. We don't drink, but those at the wine tasting hour seemed to be having a good time. A good value if you are watching lodging costs. Overall - we were very happy honeymooners here.
Pros:
Cons:
Recommended For:	Honeymoon/Romance Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Jennifer F. of Chicago of on Jul-2007 Stayed at the Property - Jul-2007 Service was good and the hotel lobby is beautiful. The rooms were decorated nicely but they are really small. The hotel has a pretty good location but it's right at the outskirt of where all of the action is located (i.e shopping, restaurants). There was hardly ever anybody in the restaurant that's attached to the hotel and it smelled like fish!
Pros:	decor
Cons:	room size
Recommended For:	Students

Descriptive Property Review
Reviewed by David W. of Houston of on Jul-2007 Stayed at the Property - Jun-2007 This hotel has a great location only a few blocks from Union Square. The rooms are small but clean. Staff was friendly and prompt to all request. Food is not great but many good resturants nearby.
Pros:	Location
Cons:	Food
Recommended For:	Business Students Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Barb & Reg G. of Ames of IA USA on Jul-2007 Stayed at the Property - Jun-2007 We stayed 6 nights and were impressed with the friendly and helpful staff, cleanliness, quietness, comfortable bed and great fitness facility. Wine receptions in the evening and coffee & tea in the mornings gave opportunities to meet people. A couple of blocks from public transportation -- we found it easy to get around. This hotel's theme is games and they are available to play. Liked the iHome in the room to charge up & listen to our iPods.
Pros:	Serene
Cons:	Computer time in business ctr = high cost per min
Recommended For:	Families Business Seniors Couples

Descriptive Property Review
Reviewed by Ron G. of Riverside of Ca USA on Jul-2007 Stayed at the Property - Jun-2007 We were pleasantly surprised with the fine hotel. Great location, we were able to walk to many of the attraction. Staff was great, nightly wine tasting was a good opportunity to me other guests who also were impressed with the hotel. A great alternative to the big chain hotels.
Pros:	Lobby
Cons:	In room amenities
Recommended For:	Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Mark B. of Oceanside of CA United States on Jun-2007 Stayed at the Property - Jun-2007 My wife and I absolutely loved this hotel. The staff at the hotel were extremely polite, professional and very helpful with tips and ideas. They also offer a wine/beer tasting and were very generous with the portions. This Hotel is located within walking distance (3 blocks) of the trolley/busses/muni and Union district. I went blindly and wasn't pleasantly surprised by the location and the price. There is also a parking garage right across the street that can save you a couple dollars. Overall, we give this hotel 5 stars.
Pros:	Service
Cons:	Nothing
Recommended For:	Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Barry S. of Lexington of KY United States on May-2007 Stayed at the Property - Apr-2007 A very nice experience, amenities were fab, and the personel even better
Pros:	location
Cons:	none
Recommended For:

Descriptive Property Review
Reviewed by S. C. of Salida of CA USA on Apr-2007 Stayed at the Property - Apr-2007 These folks truley read the customer satisfaction book. For an older hotel, the Serrano is exceptionally well maintained. A quaint, very clean facility with wonderful staff. I've stayed at all the "Landmark Hotels" within the Union Square area in the past and this one beats them all! Price, staff, cleanliness, rooms, atmosphere, and location make the Serrano a hotel I will return to and recommend to all.
Pros:	Staff
Cons:	Street peddlers in S.F.
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Marisha N. of FL USA on Apr-2007 Stayed at the Property - Apr-2007 1 block from the theatre, near union square. Clean rooms, comfortable beds, I Pod radio, coffee in lobby in morning and wine at night. Great price and great hotle.
Pros:	beautiful
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Betty T. of of NY on Apr-2007 Stayed at the Property - Mar-2007 Warm, friendly staff willing to serve. Small but bright, clean rooms. Excellent restaurant so a weary business traveler didn't need to go far to dine well.
Pros:
Cons:
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Peter W. of San Diego of CA USA on Mar-2007 Stayed at the Property - Mar-2007 Great location, within a couple of blocks of BART and Union Square, friendly and helpful staff, coffee and newspapers in the lobby each morning, comfortable bed, quiet room, outstanding water pressure in the shower. I'll definitely stay here again on a future trip to San Francisco.
Pros:	comfortable, quiet room
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Alicia M. of Denver of CO on Mar-2007 Stayed at the Property - Mar-2007 The hotel was only about 3 blocks from the cable car and train stop. Very close to shopping in Union Square. The staff were very friendly and accomodating. The room we had was right next to the elevator and kindof small, but still great for the price. Free wine tasting and organic beer in the lobby every night at 5pm. Definately would stay there again
Pros:	location
Cons:	small room
Recommended For:

Descriptive Property Review
Reviewed by W L. of Anchorage of AK USA on Mar-2007 Stayed at the Property - Mar-2007 The most friendly staff I have ever experienced - five star service for three-star pricing. Clean and accurate rooms. Superior location for Union Square. Pricing better than expected.
Pros:	Friendly Staff and Location
Cons:	Nothing
Recommended For:	Business Seniors Couples

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Jul-2007 - Serrano Hotel

Satisfaction Ratings
Room Quality:	Average
On-Site Dining:	Bad
Facility Quality:	Good
Activities:
Entertainment:
Quality of Service:	Good

Descriptive Property Review
Reviewed by Jennifer F. of Chicago of on Jul-2007 Stayed at the Property - Jul-2007 Service was good and the hotel lobby is beautiful. The rooms were decorated nicely but they are really small. The hotel has a pretty good location but it's right at the outskirt of where all of the action is located (i.e shopping, restaurants). There was hardly ever anybody in the restaurant that's attached to the hotel and it smelled like fish!
Pros:	decor
Cons:	room size
Recommended For:	Students

Descriptive Property Review
Reviewed by David W. of Houston of on Jul-2007 Stayed at the Property - Jun-2007 This hotel has a great location only a few blocks from Union Square. The rooms are small but clean. Staff was friendly and prompt to all request. Food is not great but many good resturants nearby.
Pros:	Location
Cons:	Food
Recommended For:	Business Students Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Barb & Reg G. of Ames of IA USA on Jul-2007 Stayed at the Property - Jun-2007 We stayed 6 nights and were impressed with the friendly and helpful staff, cleanliness, quietness, comfortable bed and great fitness facility. Wine receptions in the evening and coffee & tea in the mornings gave opportunities to meet people. A couple of blocks from public transportation -- we found it easy to get around. This hotel's theme is games and they are available to play. Liked the iHome in the room to charge up & listen to our iPods.
Pros:	Serene
Cons:	Computer time in business ctr = high cost per min
Recommended For:	Families Business Seniors Couples

Descriptive Property Review
Reviewed by Ron G. of Riverside of Ca USA on Jul-2007 Stayed at the Property - Jun-2007 We were pleasantly surprised with the fine hotel. Great location, we were able to walk to many of the attraction. Staff was great, nightly wine tasting was a good opportunity to me other guests who also were impressed with the hotel. A great alternative to the big chain hotels.
Pros:	Lobby
Cons:	In room amenities
Recommended For:	Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Mark B. of Oceanside of CA United States on Jun-2007 Stayed at the Property - Jun-2007 My wife and I absolutely loved this hotel. The staff at the hotel were extremely polite, professional and very helpful with tips and ideas. They also offer a wine/beer tasting and were very generous with the portions. This Hotel is located within walking distance (3 blocks) of the trolley/busses/muni and Union district. I went blindly and wasn't pleasantly surprised by the location and the price. There is also a parking garage right across the street that can save you a couple dollars. Overall, we give this hotel 5 stars.
Pros:	Service
Cons:	Nothing
Recommended For:	Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Barry S. of Lexington of KY United States on May-2007 Stayed at the Property - Apr-2007 A very nice experience, amenities were fab, and the personel even better
Pros:	location
Cons:	none
Recommended For:

Descriptive Property Review
Reviewed by S. C. of Salida of CA USA on Apr-2007 Stayed at the Property - Apr-2007 These folks truley read the customer satisfaction book. For an older hotel, the Serrano is exceptionally well maintained. A quaint, very clean facility with wonderful staff. I've stayed at all the "Landmark Hotels" within the Union Square area in the past and this one beats them all! Price, staff, cleanliness, rooms, atmosphere, and location make the Serrano a hotel I will return to and recommend to all.
Pros:	Staff
Cons:	Street peddlers in S.F.
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Marisha N. of FL USA on Apr-2007 Stayed at the Property - Apr-2007 1 block from the theatre, near union square. Clean rooms, comfortable beds, I Pod radio, coffee in lobby in morning and wine at night. Great price and great hotle.
Pros:	beautiful
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Betty T. of of NY on Apr-2007 Stayed at the Property - Mar-2007 Warm, friendly staff willing to serve. Small but bright, clean rooms. Excellent restaurant so a weary business traveler didn't need to go far to dine well.
Pros:
Cons:
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Peter W. of San Diego of CA USA on Mar-2007 Stayed at the Property - Mar-2007 Great location, within a couple of blocks of BART and Union Square, friendly and helpful staff, coffee and newspapers in the lobby each morning, comfortable bed, quiet room, outstanding water pressure in the shower. I'll definitely stay here again on a future trip to San Francisco.
Pros:	comfortable, quiet room
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Alicia M. of Denver of CO on Mar-2007 Stayed at the Property - Mar-2007 The hotel was only about 3 blocks from the cable car and train stop. Very close to shopping in Union Square. The staff were very friendly and accomodating. The room we had was right next to the elevator and kindof small, but still great for the price. Free wine tasting and organic beer in the lobby every night at 5pm. Definately would stay there again
Pros:	location
Cons:	small room
Recommended For:

Descriptive Property Review
Reviewed by W L. of Anchorage of AK USA on Mar-2007 Stayed at the Property - Mar-2007 The most friendly staff I have ever experienced - five star service for three-star pricing. Clean and accurate rooms. Superior location for Union Square. Pricing better than expected.
Pros:	Friendly Staff and Location
Cons:	Nothing
Recommended For:	Business Seniors Couples

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Jun-2007 - Great hotel for Stravelers

Satisfaction Ratings
Room Quality:	Average
On-Site Dining:	Terrible
Facility Quality:	Good
Activities:
Entertainment:	Good
Quality of Service:	Good

Descriptive Property Review
Reviewed by David W. of Houston of on Jul-2007 Stayed at the Property - Jun-2007 This hotel has a great location only a few blocks from Union Square. The rooms are small but clean. Staff was friendly and prompt to all request. Food is not great but many good resturants nearby.
Pros:	Location
Cons:	Food
Recommended For:	Business Students Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Barb & Reg G. of Ames of IA USA on Jul-2007 Stayed at the Property - Jun-2007 We stayed 6 nights and were impressed with the friendly and helpful staff, cleanliness, quietness, comfortable bed and great fitness facility. Wine receptions in the evening and coffee & tea in the mornings gave opportunities to meet people. A couple of blocks from public transportation -- we found it easy to get around. This hotel's theme is games and they are available to play. Liked the iHome in the room to charge up & listen to our iPods.
Pros:	Serene
Cons:	Computer time in business ctr = high cost per min
Recommended For:	Families Business Seniors Couples

Descriptive Property Review
Reviewed by Ron G. of Riverside of Ca USA on Jul-2007 Stayed at the Property - Jun-2007 We were pleasantly surprised with the fine hotel. Great location, we were able to walk to many of the attraction. Staff was great, nightly wine tasting was a good opportunity to me other guests who also were impressed with the hotel. A great alternative to the big chain hotels.
Pros:	Lobby
Cons:	In room amenities
Recommended For:	Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Mark B. of Oceanside of CA United States on Jun-2007 Stayed at the Property - Jun-2007 My wife and I absolutely loved this hotel. The staff at the hotel were extremely polite, professional and very helpful with tips and ideas. They also offer a wine/beer tasting and were very generous with the portions. This Hotel is located within walking distance (3 blocks) of the trolley/busses/muni and Union district. I went blindly and wasn't pleasantly surprised by the location and the price. There is also a parking garage right across the street that can save you a couple dollars. Overall, we give this hotel 5 stars.
Pros:	Service
Cons:	Nothing
Recommended For:	Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Barry S. of Lexington of KY United States on May-2007 Stayed at the Property - Apr-2007 A very nice experience, amenities were fab, and the personel even better
Pros:	location
Cons:	none
Recommended For:

Descriptive Property Review
Reviewed by S. C. of Salida of CA USA on Apr-2007 Stayed at the Property - Apr-2007 These folks truley read the customer satisfaction book. For an older hotel, the Serrano is exceptionally well maintained. A quaint, very clean facility with wonderful staff. I've stayed at all the "Landmark Hotels" within the Union Square area in the past and this one beats them all! Price, staff, cleanliness, rooms, atmosphere, and location make the Serrano a hotel I will return to and recommend to all.
Pros:	Staff
Cons:	Street peddlers in S.F.
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Marisha N. of FL USA on Apr-2007 Stayed at the Property - Apr-2007 1 block from the theatre, near union square. Clean rooms, comfortable beds, I Pod radio, coffee in lobby in morning and wine at night. Great price and great hotle.
Pros:	beautiful
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Betty T. of of NY on Apr-2007 Stayed at the Property - Mar-2007 Warm, friendly staff willing to serve. Small but bright, clean rooms. Excellent restaurant so a weary business traveler didn't need to go far to dine well.
Pros:
Cons:
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Peter W. of San Diego of CA USA on Mar-2007 Stayed at the Property - Mar-2007 Great location, within a couple of blocks of BART and Union Square, friendly and helpful staff, coffee and newspapers in the lobby each morning, comfortable bed, quiet room, outstanding water pressure in the shower. I'll definitely stay here again on a future trip to San Francisco.
Pros:	comfortable, quiet room
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Alicia M. of Denver of CO on Mar-2007 Stayed at the Property - Mar-2007 The hotel was only about 3 blocks from the cable car and train stop. Very close to shopping in Union Square. The staff were very friendly and accomodating. The room we had was right next to the elevator and kindof small, but still great for the price. Free wine tasting and organic beer in the lobby every night at 5pm. Definately would stay there again
Pros:	location
Cons:	small room
Recommended For:

Descriptive Property Review
Reviewed by W L. of Anchorage of AK USA on Mar-2007 Stayed at the Property - Mar-2007 The most friendly staff I have ever experienced - five star service for three-star pricing. Clean and accurate rooms. Superior location for Union Square. Pricing better than expected.
Pros:	Friendly Staff and Location
Cons:	Nothing
Recommended For:	Business Seniors Couples

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Jun-2007 - Great Hotel

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:
Facility Quality:	Excellent
Activities:	Excellent
Entertainment:
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Barb & Reg G. of Ames of IA USA on Jul-2007 Stayed at the Property - Jun-2007 We stayed 6 nights and were impressed with the friendly and helpful staff, cleanliness, quietness, comfortable bed and great fitness facility. Wine receptions in the evening and coffee & tea in the mornings gave opportunities to meet people. A couple of blocks from public transportation -- we found it easy to get around. This hotel's theme is games and they are available to play. Liked the iHome in the room to charge up & listen to our iPods.
Pros:	Serene
Cons:	Computer time in business ctr = high cost per min
Recommended For:	Families Business Seniors Couples

Descriptive Property Review
Reviewed by Ron G. of Riverside of Ca USA on Jul-2007 Stayed at the Property - Jun-2007 We were pleasantly surprised with the fine hotel. Great location, we were able to walk to many of the attraction. Staff was great, nightly wine tasting was a good opportunity to me other guests who also were impressed with the hotel. A great alternative to the big chain hotels.
Pros:	Lobby
Cons:	In room amenities
Recommended For:	Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Mark B. of Oceanside of CA United States on Jun-2007 Stayed at the Property - Jun-2007 My wife and I absolutely loved this hotel. The staff at the hotel were extremely polite, professional and very helpful with tips and ideas. They also offer a wine/beer tasting and were very generous with the portions. This Hotel is located within walking distance (3 blocks) of the trolley/busses/muni and Union district. I went blindly and wasn't pleasantly surprised by the location and the price. There is also a parking garage right across the street that can save you a couple dollars. Overall, we give this hotel 5 stars.
Pros:	Service
Cons:	Nothing
Recommended For:	Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Barry S. of Lexington of KY United States on May-2007 Stayed at the Property - Apr-2007 A very nice experience, amenities were fab, and the personel even better
Pros:	location
Cons:	none
Recommended For:

Descriptive Property Review
Reviewed by S. C. of Salida of CA USA on Apr-2007 Stayed at the Property - Apr-2007 These folks truley read the customer satisfaction book. For an older hotel, the Serrano is exceptionally well maintained. A quaint, very clean facility with wonderful staff. I've stayed at all the "Landmark Hotels" within the Union Square area in the past and this one beats them all! Price, staff, cleanliness, rooms, atmosphere, and location make the Serrano a hotel I will return to and recommend to all.
Pros:	Staff
Cons:	Street peddlers in S.F.
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Marisha N. of FL USA on Apr-2007 Stayed at the Property - Apr-2007 1 block from the theatre, near union square. Clean rooms, comfortable beds, I Pod radio, coffee in lobby in morning and wine at night. Great price and great hotle.
Pros:	beautiful
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Betty T. of of NY on Apr-2007 Stayed at the Property - Mar-2007 Warm, friendly staff willing to serve. Small but bright, clean rooms. Excellent restaurant so a weary business traveler didn't need to go far to dine well.
Pros:
Cons:
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Peter W. of San Diego of CA USA on Mar-2007 Stayed at the Property - Mar-2007 Great location, within a couple of blocks of BART and Union Square, friendly and helpful staff, coffee and newspapers in the lobby each morning, comfortable bed, quiet room, outstanding water pressure in the shower. I'll definitely stay here again on a future trip to San Francisco.
Pros:	comfortable, quiet room
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Alicia M. of Denver of CO on Mar-2007 Stayed at the Property - Mar-2007 The hotel was only about 3 blocks from the cable car and train stop. Very close to shopping in Union Square. The staff were very friendly and accomodating. The room we had was right next to the elevator and kindof small, but still great for the price. Free wine tasting and organic beer in the lobby every night at 5pm. Definately would stay there again
Pros:	location
Cons:	small room
Recommended For:

Descriptive Property Review
Reviewed by W L. of Anchorage of AK USA on Mar-2007 Stayed at the Property - Mar-2007 The most friendly staff I have ever experienced - five star service for three-star pricing. Clean and accurate rooms. Superior location for Union Square. Pricing better than expected.
Pros:	Friendly Staff and Location
Cons:	Nothing
Recommended For:	Business Seniors Couples

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Jun-2007 - Great surprise

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:
Facility Quality:	Excellent
Activities:	Average
Entertainment:
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Ron G. of Riverside of Ca USA on Jul-2007 Stayed at the Property - Jun-2007 We were pleasantly surprised with the fine hotel. Great location, we were able to walk to many of the attraction. Staff was great, nightly wine tasting was a good opportunity to me other guests who also were impressed with the hotel. A great alternative to the big chain hotels.
Pros:	Lobby
Cons:	In room amenities
Recommended For:	Families Honeymoon/Romance Large Groups Business Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Mark B. of Oceanside of CA United States on Jun-2007 Stayed at the Property - Jun-2007 My wife and I absolutely loved this hotel. The staff at the hotel were extremely polite, professional and very helpful with tips and ideas. They also offer a wine/beer tasting and were very generous with the portions. This Hotel is located within walking distance (3 blocks) of the trolley/busses/muni and Union district. I went blindly and wasn't pleasantly surprised by the location and the price. There is also a parking garage right across the street that can save you a couple dollars. Overall, we give this hotel 5 stars.
Pros:	Service
Cons:	Nothing
Recommended For:	Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Barry S. of Lexington of KY United States on May-2007 Stayed at the Property - Apr-2007 A very nice experience, amenities were fab, and the personel even better
Pros:	location
Cons:	none
Recommended For:

Descriptive Property Review
Reviewed by S. C. of Salida of CA USA on Apr-2007 Stayed at the Property - Apr-2007 These folks truley read the customer satisfaction book. For an older hotel, the Serrano is exceptionally well maintained. A quaint, very clean facility with wonderful staff. I've stayed at all the "Landmark Hotels" within the Union Square area in the past and this one beats them all! Price, staff, cleanliness, rooms, atmosphere, and location make the Serrano a hotel I will return to and recommend to all.
Pros:	Staff
Cons:	Street peddlers in S.F.
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Marisha N. of FL USA on Apr-2007 Stayed at the Property - Apr-2007 1 block from the theatre, near union square. Clean rooms, comfortable beds, I Pod radio, coffee in lobby in morning and wine at night. Great price and great hotle.
Pros:	beautiful
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Betty T. of of NY on Apr-2007 Stayed at the Property - Mar-2007 Warm, friendly staff willing to serve. Small but bright, clean rooms. Excellent restaurant so a weary business traveler didn't need to go far to dine well.
Pros:
Cons:
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Peter W. of San Diego of CA USA on Mar-2007 Stayed at the Property - Mar-2007 Great location, within a couple of blocks of BART and Union Square, friendly and helpful staff, coffee and newspapers in the lobby each morning, comfortable bed, quiet room, outstanding water pressure in the shower. I'll definitely stay here again on a future trip to San Francisco.
Pros:	comfortable, quiet room
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Alicia M. of Denver of CO on Mar-2007 Stayed at the Property - Mar-2007 The hotel was only about 3 blocks from the cable car and train stop. Very close to shopping in Union Square. The staff were very friendly and accomodating. The room we had was right next to the elevator and kindof small, but still great for the price. Free wine tasting and organic beer in the lobby every night at 5pm. Definately would stay there again
Pros:	location
Cons:	small room
Recommended For:

Descriptive Property Review
Reviewed by W L. of Anchorage of AK USA on Mar-2007 Stayed at the Property - Mar-2007 The most friendly staff I have ever experienced - five star service for three-star pricing. Clean and accurate rooms. Superior location for Union Square. Pricing better than expected.
Pros:	Friendly Staff and Location
Cons:	Nothing
Recommended For:	Business Seniors Couples

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Jun-2007 - A Great Hotel

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:	Good
Facility Quality:	Good
Activities:	Average
Entertainment:	Average
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Mark B. of Oceanside of CA United States on Jun-2007 Stayed at the Property - Jun-2007 My wife and I absolutely loved this hotel. The staff at the hotel were extremely polite, professional and very helpful with tips and ideas. They also offer a wine/beer tasting and were very generous with the portions. This Hotel is located within walking distance (3 blocks) of the trolley/busses/muni and Union district. I went blindly and wasn't pleasantly surprised by the location and the price. There is also a parking garage right across the street that can save you a couple dollars. Overall, we give this hotel 5 stars.
Pros:	Service
Cons:	Nothing
Recommended For:	Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Barry S. of Lexington of KY United States on May-2007 Stayed at the Property - Apr-2007 A very nice experience, amenities were fab, and the personel even better
Pros:	location
Cons:	none
Recommended For:

Descriptive Property Review
Reviewed by S. C. of Salida of CA USA on Apr-2007 Stayed at the Property - Apr-2007 These folks truley read the customer satisfaction book. For an older hotel, the Serrano is exceptionally well maintained. A quaint, very clean facility with wonderful staff. I've stayed at all the "Landmark Hotels" within the Union Square area in the past and this one beats them all! Price, staff, cleanliness, rooms, atmosphere, and location make the Serrano a hotel I will return to and recommend to all.
Pros:	Staff
Cons:	Street peddlers in S.F.
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Marisha N. of FL USA on Apr-2007 Stayed at the Property - Apr-2007 1 block from the theatre, near union square. Clean rooms, comfortable beds, I Pod radio, coffee in lobby in morning and wine at night. Great price and great hotle.
Pros:	beautiful
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Betty T. of of NY on Apr-2007 Stayed at the Property - Mar-2007 Warm, friendly staff willing to serve. Small but bright, clean rooms. Excellent restaurant so a weary business traveler didn't need to go far to dine well.
Pros:
Cons:
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Peter W. of San Diego of CA USA on Mar-2007 Stayed at the Property - Mar-2007 Great location, within a couple of blocks of BART and Union Square, friendly and helpful staff, coffee and newspapers in the lobby each morning, comfortable bed, quiet room, outstanding water pressure in the shower. I'll definitely stay here again on a future trip to San Francisco.
Pros:	comfortable, quiet room
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Alicia M. of Denver of CO on Mar-2007 Stayed at the Property - Mar-2007 The hotel was only about 3 blocks from the cable car and train stop. Very close to shopping in Union Square. The staff were very friendly and accomodating. The room we had was right next to the elevator and kindof small, but still great for the price. Free wine tasting and organic beer in the lobby every night at 5pm. Definately would stay there again
Pros:	location
Cons:	small room
Recommended For:

Descriptive Property Review
Reviewed by W L. of Anchorage of AK USA on Mar-2007 Stayed at the Property - Mar-2007 The most friendly staff I have ever experienced - five star service for three-star pricing. Clean and accurate rooms. Superior location for Union Square. Pricing better than expected.
Pros:	Friendly Staff and Location
Cons:	Nothing
Recommended For:	Business Seniors Couples

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Apr-2007 - Serrano was a great experiance

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Barry S. of Lexington of KY United States on May-2007 Stayed at the Property - Apr-2007 A very nice experience, amenities were fab, and the personel even better
Pros:	location
Cons:	none
Recommended For:

Descriptive Property Review
Reviewed by S. C. of Salida of CA USA on Apr-2007 Stayed at the Property - Apr-2007 These folks truley read the customer satisfaction book. For an older hotel, the Serrano is exceptionally well maintained. A quaint, very clean facility with wonderful staff. I've stayed at all the "Landmark Hotels" within the Union Square area in the past and this one beats them all! Price, staff, cleanliness, rooms, atmosphere, and location make the Serrano a hotel I will return to and recommend to all.
Pros:	Staff
Cons:	Street peddlers in S.F.
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Marisha N. of FL USA on Apr-2007 Stayed at the Property - Apr-2007 1 block from the theatre, near union square. Clean rooms, comfortable beds, I Pod radio, coffee in lobby in morning and wine at night. Great price and great hotle.
Pros:	beautiful
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Betty T. of of NY on Apr-2007 Stayed at the Property - Mar-2007 Warm, friendly staff willing to serve. Small but bright, clean rooms. Excellent restaurant so a weary business traveler didn't need to go far to dine well.
Pros:
Cons:
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Peter W. of San Diego of CA USA on Mar-2007 Stayed at the Property - Mar-2007 Great location, within a couple of blocks of BART and Union Square, friendly and helpful staff, coffee and newspapers in the lobby each morning, comfortable bed, quiet room, outstanding water pressure in the shower. I'll definitely stay here again on a future trip to San Francisco.
Pros:	comfortable, quiet room
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Alicia M. of Denver of CO on Mar-2007 Stayed at the Property - Mar-2007 The hotel was only about 3 blocks from the cable car and train stop. Very close to shopping in Union Square. The staff were very friendly and accomodating. The room we had was right next to the elevator and kindof small, but still great for the price. Free wine tasting and organic beer in the lobby every night at 5pm. Definately would stay there again
Pros:	location
Cons:	small room
Recommended For:

Descriptive Property Review
Reviewed by W L. of Anchorage of AK USA on Mar-2007 Stayed at the Property - Mar-2007 The most friendly staff I have ever experienced - five star service for three-star pricing. Clean and accurate rooms. Superior location for Union Square. Pricing better than expected.
Pros:	Friendly Staff and Location
Cons:	Nothing
Recommended For:	Business Seniors Couples

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Apr-2007 - Wonderful Hotel

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:	Good
Facility Quality:	Excellent
Activities:
Entertainment:
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by S. C. of Salida of CA USA on Apr-2007 Stayed at the Property - Apr-2007 These folks truley read the customer satisfaction book. For an older hotel, the Serrano is exceptionally well maintained. A quaint, very clean facility with wonderful staff. I've stayed at all the "Landmark Hotels" within the Union Square area in the past and this one beats them all! Price, staff, cleanliness, rooms, atmosphere, and location make the Serrano a hotel I will return to and recommend to all.
Pros:	Staff
Cons:	Street peddlers in S.F.
Recommended For:	Honeymoon/Romance Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Marisha N. of FL USA on Apr-2007 Stayed at the Property - Apr-2007 1 block from the theatre, near union square. Clean rooms, comfortable beds, I Pod radio, coffee in lobby in morning and wine at night. Great price and great hotle.
Pros:	beautiful
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Betty T. of of NY on Apr-2007 Stayed at the Property - Mar-2007 Warm, friendly staff willing to serve. Small but bright, clean rooms. Excellent restaurant so a weary business traveler didn't need to go far to dine well.
Pros:
Cons:
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Peter W. of San Diego of CA USA on Mar-2007 Stayed at the Property - Mar-2007 Great location, within a couple of blocks of BART and Union Square, friendly and helpful staff, coffee and newspapers in the lobby each morning, comfortable bed, quiet room, outstanding water pressure in the shower. I'll definitely stay here again on a future trip to San Francisco.
Pros:	comfortable, quiet room
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Alicia M. of Denver of CO on Mar-2007 Stayed at the Property - Mar-2007 The hotel was only about 3 blocks from the cable car and train stop. Very close to shopping in Union Square. The staff were very friendly and accomodating. The room we had was right next to the elevator and kindof small, but still great for the price. Free wine tasting and organic beer in the lobby every night at 5pm. Definately would stay there again
Pros:	location
Cons:	small room
Recommended For:

Descriptive Property Review
Reviewed by W L. of Anchorage of AK USA on Mar-2007 Stayed at the Property - Mar-2007 The most friendly staff I have ever experienced - five star service for three-star pricing. Clean and accurate rooms. Superior location for Union Square. Pricing better than expected.
Pros:	Friendly Staff and Location
Cons:	Nothing
Recommended For:	Business Seniors Couples

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Apr-2007 - Great Hotel

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Marisha N. of FL USA on Apr-2007 Stayed at the Property - Apr-2007 1 block from the theatre, near union square. Clean rooms, comfortable beds, I Pod radio, coffee in lobby in morning and wine at night. Great price and great hotle.
Pros:	beautiful
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Betty T. of of NY on Apr-2007 Stayed at the Property - Mar-2007 Warm, friendly staff willing to serve. Small but bright, clean rooms. Excellent restaurant so a weary business traveler didn't need to go far to dine well.
Pros:
Cons:
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Peter W. of San Diego of CA USA on Mar-2007 Stayed at the Property - Mar-2007 Great location, within a couple of blocks of BART and Union Square, friendly and helpful staff, coffee and newspapers in the lobby each morning, comfortable bed, quiet room, outstanding water pressure in the shower. I'll definitely stay here again on a future trip to San Francisco.
Pros:	comfortable, quiet room
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Alicia M. of Denver of CO on Mar-2007 Stayed at the Property - Mar-2007 The hotel was only about 3 blocks from the cable car and train stop. Very close to shopping in Union Square. The staff were very friendly and accomodating. The room we had was right next to the elevator and kindof small, but still great for the price. Free wine tasting and organic beer in the lobby every night at 5pm. Definately would stay there again
Pros:	location
Cons:	small room
Recommended For:

Descriptive Property Review
Reviewed by W L. of Anchorage of AK USA on Mar-2007 Stayed at the Property - Mar-2007 The most friendly staff I have ever experienced - five star service for three-star pricing. Clean and accurate rooms. Superior location for Union Square. Pricing better than expected.
Pros:	Friendly Staff and Location
Cons:	Nothing
Recommended For:	Business Seniors Couples

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Mar-2007 - Worth a detour

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:	Excellent
Facility Quality:
Activities:
Entertainment:
Quality of Service:	Good

Descriptive Property Review
Reviewed by Betty T. of of NY on Apr-2007 Stayed at the Property - Mar-2007 Warm, friendly staff willing to serve. Small but bright, clean rooms. Excellent restaurant so a weary business traveler didn't need to go far to dine well.
Pros:
Cons:
Recommended For:	Business Seniors Couples Singles

Descriptive Property Review
Reviewed by Peter W. of San Diego of CA USA on Mar-2007 Stayed at the Property - Mar-2007 Great location, within a couple of blocks of BART and Union Square, friendly and helpful staff, coffee and newspapers in the lobby each morning, comfortable bed, quiet room, outstanding water pressure in the shower. I'll definitely stay here again on a future trip to San Francisco.
Pros:	comfortable, quiet room
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Alicia M. of Denver of CO on Mar-2007 Stayed at the Property - Mar-2007 The hotel was only about 3 blocks from the cable car and train stop. Very close to shopping in Union Square. The staff were very friendly and accomodating. The room we had was right next to the elevator and kindof small, but still great for the price. Free wine tasting and organic beer in the lobby every night at 5pm. Definately would stay there again
Pros:	location
Cons:	small room
Recommended For:

Descriptive Property Review
Reviewed by W L. of Anchorage of AK USA on Mar-2007 Stayed at the Property - Mar-2007 The most friendly staff I have ever experienced - five star service for three-star pricing. Clean and accurate rooms. Superior location for Union Square. Pricing better than expected.
Pros:	Friendly Staff and Location
Cons:	Nothing
Recommended For:	Business Seniors Couples

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Mar-2007 - Excellent choice

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Peter W. of San Diego of CA USA on Mar-2007 Stayed at the Property - Mar-2007 Great location, within a couple of blocks of BART and Union Square, friendly and helpful staff, coffee and newspapers in the lobby each morning, comfortable bed, quiet room, outstanding water pressure in the shower. I'll definitely stay here again on a future trip to San Francisco.
Pros:	comfortable, quiet room
Cons:	nothing
Recommended For:

Descriptive Property Review
Reviewed by Alicia M. of Denver of CO on Mar-2007 Stayed at the Property - Mar-2007 The hotel was only about 3 blocks from the cable car and train stop. Very close to shopping in Union Square. The staff were very friendly and accomodating. The room we had was right next to the elevator and kindof small, but still great for the price. Free wine tasting and organic beer in the lobby every night at 5pm. Definately would stay there again
Pros:	location
Cons:	small room
Recommended For:

Descriptive Property Review
Reviewed by W L. of Anchorage of AK USA on Mar-2007 Stayed at the Property - Mar-2007 The most friendly staff I have ever experienced - five star service for three-star pricing. Clean and accurate rooms. Superior location for Union Square. Pricing better than expected.
Pros:	Friendly Staff and Location
Cons:	Nothing
Recommended For:	Business Seniors Couples

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Mar-2007 - Great Location

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Alicia M. of Denver of CO on Mar-2007 Stayed at the Property - Mar-2007 The hotel was only about 3 blocks from the cable car and train stop. Very close to shopping in Union Square. The staff were very friendly and accomodating. The room we had was right next to the elevator and kindof small, but still great for the price. Free wine tasting and organic beer in the lobby every night at 5pm. Definately would stay there again
Pros:	location
Cons:	small room
Recommended For:

Descriptive Property Review
Reviewed by W L. of Anchorage of AK USA on Mar-2007 Stayed at the Property - Mar-2007 The most friendly staff I have ever experienced - five star service for three-star pricing. Clean and accurate rooms. Superior location for Union Square. Pricing better than expected.
Pros:	Friendly Staff and Location
Cons:	Nothing
Recommended For:	Business Seniors Couples

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Mar-2007 - Perfect pick for Union Square

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:	Good
Facility Quality:	Average
Activities:	Good
Entertainment:	Average
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by W L. of Anchorage of AK USA on Mar-2007 Stayed at the Property - Mar-2007 The most friendly staff I have ever experienced - five star service for three-star pricing. Clean and accurate rooms. Superior location for Union Square. Pricing better than expected.
Pros:	Friendly Staff and Location
Cons:	Nothing
Recommended For:	Business Seniors Couples

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Nov-2006 - Great Place!!

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Jacob R. of Los angeles of ca the best!!!!! on Feb-2007 Stayed at the Property - Nov-2006 My wife and I stayed here for our honeymoon. The was awsome!! They were very helpful with directions. There really isn't a better location in the city(union square, trolley to the warf, walgreens, shopping, etc...).
Pros:
Cons:
Recommended For:	Families Honeymoon/Romance Large Groups Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Nov-2006 - quiet downtown SF

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Kathleen C. of on Nov-2006 Stayed at the Property - Nov-2006 Small room but beautiful decor. Staff friendly and competent. Green philosophy per cards in room but the maid cleared out ALL towels that we had carefully hung up to reuse
Pros:	location
Cons:	commitment to green practices
Recommended For:

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Nov-2006 - Great Place!

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by L. B. of of CA USA on Nov-2006 Stayed at the Property - Nov-2006 After going over many traveler reviews, we chose the Serrano. The staff was super friendly and the atmosphere was holiday festive. This hotel is located within walking distance to almost anywhere worth going. We highly recommend it!
Pros:	location/atmosphere
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles

Jun-2001 - Hotel Serrano

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:	Good
Facility Quality:	Average
Activities:
Entertainment:	Excellent
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Lissa H. of Albuquerque of NM USA on Jun-2007 Stayed at the Property - Jun-2001 We really enjoyed our 4 night stay at the Hotel Serrano in San Francisco last week. The hotel was quiet, the staff was friendly and helpful. The view from our 12th floor room was fantastic and the hotel was convenient for bus riding.
Pros:	quiet
Cons:	nothing
Recommended For:	Families Honeymoon/Romance Business Seniors Active/Adventure Couples Singles