| Satisfaction Ratings | |
| Room Quality: | Excellent |
| On-Site Dining: | |
| Facility Quality: | Good |
| Activities: | Good |
| Entertainment: | |
| Quality of Service: | Good |
| Descriptive Property Review | |
|
Reviewed by Mark E. of Charlotte, of NC USA on Jul-2007 Stayed at the Property - Jul-2007 Hotel is very nice and well maintained. Good quality rooms and excellent fitness center. Couple of decent restrurants right next door as well as a convenience store. Walkable to Parliment Hill. Staff a little deficeint in info, ie told me airport was 40 min cab ride when it was really 20. Also struggled to return power to fitness center one morning. |
|
| Pros: | Rooms |
| Cons: | Knowledge of front desk staff about local things |
| Recommended For: | Families Business Seniors Couples |
| Descriptive Property Review | |
|
Reviewed by Beatrice S. of , of Canada on May-2007 Stayed at the Property - May-2007 We were in Ottawa for a sporting event. Weeks ago, I requested (long-distance phone call) an extra cot for the room. When we arrived, they were out of cots. Their parking garage was completely full, requiring us to park in an unprotected lot blocks away. We also requested *one* extra blanket. They were out. Also requested an extended check-out time. Guess what? Couldn't do it. When we checked out, we got not so much as a "thank you" for our patronage. We'll think very long and hard before we return to this hotel. |
|
| Pros: | Size of suites |
| Cons: | Responsiveness |
| Recommended For: | Families |
| Descriptive Property Review | |
|
Reviewed by Sara A. of MO USA on Feb-2007 Stayed at the Property - Dec-2006 There was a youth hockey tournament in town at the same time as our stay and the hotel was full of kids, but Albert at Bay staff was extremely prepared and helpful with ALL guests. Great workout room too! Will definately return! |
|
| Pros: | service, attached to mini-mart |
| Cons: | nothing! |
| Recommended For: | Families Business Students Seniors Couples Singles |
| Satisfaction Ratings | |
| Room Quality: | Good |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | Bad |
| Descriptive Property Review | |
|
Reviewed by Beatrice S. of , of Canada on May-2007 Stayed at the Property - May-2007 We were in Ottawa for a sporting event. Weeks ago, I requested (long-distance phone call) an extra cot for the room. When we arrived, they were out of cots. Their parking garage was completely full, requiring us to park in an unprotected lot blocks away. We also requested *one* extra blanket. They were out. Also requested an extended check-out time. Guess what? Couldn't do it. When we checked out, we got not so much as a "thank you" for our patronage. We'll think very long and hard before we return to this hotel. |
|
| Pros: | Size of suites |
| Cons: | Responsiveness |
| Recommended For: | Families |
| Descriptive Property Review | |
|
Reviewed by Sara A. of MO USA on Feb-2007 Stayed at the Property - Dec-2006 There was a youth hockey tournament in town at the same time as our stay and the hotel was full of kids, but Albert at Bay staff was extremely prepared and helpful with ALL guests. Great workout room too! Will definately return! |
|
| Pros: | service, attached to mini-mart |
| Cons: | nothing! |
| Recommended For: | Families Business Students Seniors Couples Singles |
| Satisfaction Ratings | |
| Room Quality: | Excellent |
| On-Site Dining: | Good |
| Facility Quality: | Excellent |
| Activities: | Excellent |
| Entertainment: | |
| Quality of Service: | Excellent |
| Descriptive Property Review | |
|
Reviewed by Sara A. of MO USA on Feb-2007 Stayed at the Property - Dec-2006 There was a youth hockey tournament in town at the same time as our stay and the hotel was full of kids, but Albert at Bay staff was extremely prepared and helpful with ALL guests. Great workout room too! Will definately return! |
|
| Pros: | service, attached to mini-mart |
| Cons: | nothing! |
| Recommended For: | Families Business Students Seniors Couples Singles |