| Satisfaction Ratings | |
| Room Quality: | Good |
| On-Site Dining: | |
| Facility Quality: | Average |
| Activities: | Good |
| Entertainment: | |
| Quality of Service: | Good |
| Descriptive Property Review | |
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Reviewed by Kimberly S. of Sandusky, Oh USA on Feb-2008 Stayed at the Property - Jan-2008 This hotel is average looking both outside and in the public areas, however the rooms make up for that. The rooms were very comfortable, quiet and the beds are firm and ready to be slept in! The large swimming pool and hot tub was a great bonus but the temperature of the water should have been warmer by a few degrees. Overall, a nice hotel and will definitely stay again a 3rd time. |
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| Pros: | Very nice rooms |
| Cons: | pool should have been warmer |
| Recommended For: | Families Honeymoon/Romance Business Students Couples Singles |
| Descriptive Property Review | |
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Reviewed by Karen S. of Pittsburgh of PA USA on Jun-2007 Stayed at the Property - Jun-2007 Basic hotel with a great location for the Browns stadium, Rock and Roll Hall of Fame or the Science Center. Hotel had a breakfast buffet, but it wasn't advertised anywhere. Nice pool, whirlpool was not working the night we were there. |
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| Pros: | Location |
| Cons: | Some upgrading |
| Recommended For: | Families Students |
| Descriptive Property Review | |
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Reviewed by Sherri G. of Florence of KY USA on Jan-2007 Stayed at the Property - Nov-2006 We stayed here for my son's pee-wee hockey tournament. Great for families - big pool, kids eat for free, you can walk to restaurants, although they had a van that would drive you anywhere in downtown. We did have to pay to park in the hotel garage, but all the hotels in downtown that we checked out charged for parking, and this garage was attached right to the hotel. |
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| Pros: | Family friendly |
| Cons: | Only 1 computer in business center |
| Recommended For: | Families Large Groups |
| Descriptive Property Review | |
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Reviewed by Charlynne C. of Woodbury of NJ USA on Nov-2006 Stayed at the Property - Oct-2006 This hotel is in a great location if you are coming into Cleveland for a Browns game or to go to the Rock & Roll Hall of Fame. They have a shuttle that will take you to restaurants or shopping, and its free. Front desk was really helpful. We will stay here again next time we come to Cleveland. |
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| Pros: | Service |
| Cons: | Paying for parking |
| Recommended For: | Families Large Groups Business |
| Descriptive Property Review | |
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Reviewed by Ernest P. of Mi U.S. on Oct-2006 Stayed at the Property - Oct-2006 Started with hair in the bath-tub form previous occ..Then flooded bathroom @ 10 P.M. already in bed. Asked for another room, was denied. Had to get dressed & sit there while the"engineer"analayzed & repaired the problem. Then we had to sit & wait for h'keeping to clean it up.Not even an apology for inconvience. Talked to other visitors & they complained about running toilets. |
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| Pros: | Dinner and breakfast was good |
| Cons: | Housekeeping and plumbing upgrades |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | Average |
| On-Site Dining: | Good |
| Facility Quality: | Good |
| Activities: | Average |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
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Reviewed by Karen S. of Pittsburgh of PA USA on Jun-2007 Stayed at the Property - Jun-2007 Basic hotel with a great location for the Browns stadium, Rock and Roll Hall of Fame or the Science Center. Hotel had a breakfast buffet, but it wasn't advertised anywhere. Nice pool, whirlpool was not working the night we were there. |
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| Pros: | Location |
| Cons: | Some upgrading |
| Recommended For: | Families Students |
| Descriptive Property Review | |
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Reviewed by Sherri G. of Florence of KY USA on Jan-2007 Stayed at the Property - Nov-2006 We stayed here for my son's pee-wee hockey tournament. Great for families - big pool, kids eat for free, you can walk to restaurants, although they had a van that would drive you anywhere in downtown. We did have to pay to park in the hotel garage, but all the hotels in downtown that we checked out charged for parking, and this garage was attached right to the hotel. |
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| Pros: | Family friendly |
| Cons: | Only 1 computer in business center |
| Recommended For: | Families Large Groups |
| Descriptive Property Review | |
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Reviewed by Charlynne C. of Woodbury of NJ USA on Nov-2006 Stayed at the Property - Oct-2006 This hotel is in a great location if you are coming into Cleveland for a Browns game or to go to the Rock & Roll Hall of Fame. They have a shuttle that will take you to restaurants or shopping, and its free. Front desk was really helpful. We will stay here again next time we come to Cleveland. |
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| Pros: | Service |
| Cons: | Paying for parking |
| Recommended For: | Families Large Groups Business |
| Descriptive Property Review | |
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Reviewed by Ernest P. of Mi U.S. on Oct-2006 Stayed at the Property - Oct-2006 Started with hair in the bath-tub form previous occ..Then flooded bathroom @ 10 P.M. already in bed. Asked for another room, was denied. Had to get dressed & sit there while the"engineer"analayzed & repaired the problem. Then we had to sit & wait for h'keeping to clean it up.Not even an apology for inconvience. Talked to other visitors & they complained about running toilets. |
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| Pros: | Dinner and breakfast was good |
| Cons: | Housekeeping and plumbing upgrades |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | Excellent |
| On-Site Dining: | Excellent |
| Facility Quality: | Excellent |
| Activities: | Excellent |
| Entertainment: | |
| Quality of Service: | Excellent |
| Descriptive Property Review | |
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Reviewed by Sherri G. of Florence of KY USA on Jan-2007 Stayed at the Property - Nov-2006 We stayed here for my son's pee-wee hockey tournament. Great for families - big pool, kids eat for free, you can walk to restaurants, although they had a van that would drive you anywhere in downtown. We did have to pay to park in the hotel garage, but all the hotels in downtown that we checked out charged for parking, and this garage was attached right to the hotel. |
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| Pros: | Family friendly |
| Cons: | Only 1 computer in business center |
| Recommended For: | Families Large Groups |
| Descriptive Property Review | |
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Reviewed by Charlynne C. of Woodbury of NJ USA on Nov-2006 Stayed at the Property - Oct-2006 This hotel is in a great location if you are coming into Cleveland for a Browns game or to go to the Rock & Roll Hall of Fame. They have a shuttle that will take you to restaurants or shopping, and its free. Front desk was really helpful. We will stay here again next time we come to Cleveland. |
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| Pros: | Service |
| Cons: | Paying for parking |
| Recommended For: | Families Large Groups Business |
| Descriptive Property Review | |
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Reviewed by Ernest P. of Mi U.S. on Oct-2006 Stayed at the Property - Oct-2006 Started with hair in the bath-tub form previous occ..Then flooded bathroom @ 10 P.M. already in bed. Asked for another room, was denied. Had to get dressed & sit there while the"engineer"analayzed & repaired the problem. Then we had to sit & wait for h'keeping to clean it up.Not even an apology for inconvience. Talked to other visitors & they complained about running toilets. |
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| Pros: | Dinner and breakfast was good |
| Cons: | Housekeeping and plumbing upgrades |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | Excellent |
| On-Site Dining: | Excellent |
| Facility Quality: | Excellent |
| Activities: | Good |
| Entertainment: | Good |
| Quality of Service: | Excellent |
| Descriptive Property Review | |
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Reviewed by Charlynne C. of Woodbury of NJ USA on Nov-2006 Stayed at the Property - Oct-2006 This hotel is in a great location if you are coming into Cleveland for a Browns game or to go to the Rock & Roll Hall of Fame. They have a shuttle that will take you to restaurants or shopping, and its free. Front desk was really helpful. We will stay here again next time we come to Cleveland. |
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| Pros: | Service |
| Cons: | Paying for parking |
| Recommended For: | Families Large Groups Business |
| Descriptive Property Review | |
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Reviewed by Ernest P. of Mi U.S. on Oct-2006 Stayed at the Property - Oct-2006 Started with hair in the bath-tub form previous occ..Then flooded bathroom @ 10 P.M. already in bed. Asked for another room, was denied. Had to get dressed & sit there while the"engineer"analayzed & repaired the problem. Then we had to sit & wait for h'keeping to clean it up.Not even an apology for inconvience. Talked to other visitors & they complained about running toilets. |
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| Pros: | Dinner and breakfast was good |
| Cons: | Housekeeping and plumbing upgrades |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | Bad |
| On-Site Dining: | Good |
| Facility Quality: | Bad |
| Activities: | |
| Entertainment: | |
| Quality of Service: | Terrible |
| Descriptive Property Review | |
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Reviewed by Ernest P. of Mi U.S. on Oct-2006 Stayed at the Property - Oct-2006 Started with hair in the bath-tub form previous occ..Then flooded bathroom @ 10 P.M. already in bed. Asked for another room, was denied. Had to get dressed & sit there while the"engineer"analayzed & repaired the problem. Then we had to sit & wait for h'keeping to clean it up.Not even an apology for inconvience. Talked to other visitors & they complained about running toilets. |
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| Pros: | Dinner and breakfast was good |
| Cons: | Housekeeping and plumbing upgrades |
| Recommended For: | |