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There are no environmental reviews at this time. You can help empower the public to choose Green! If you have stayed at Crowne Plaza Beverly Hills recently please add a Green Review General Property Reviews Expand Listings click on happyface icon or review title to expand, click again to contract. Jan-2008 - My stay in LA

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:	Good
Facility Quality:	Good
Activities:
Entertainment:
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Colleen K. of Springsure , QD Australia on Dec-2007 Stayed at the Property - Jan-2008 Can't believe the reviews I have just read. I loved my stay there. Before we left Australia we were told that people were not that friendly in LA but found the complete opposite. As soon as we arrived the front desk were just lovely and very helpful. The room was extra clean and the bed was the most comfortable we had in all our stay in America. Wanted to bring it home with us. If ever I get over there again will stay at the Crowne Plaza again.
Pros:	Beds
Cons:	Nothing
Recommended For:	Honeymoon/Romance Business Couples

Descriptive Property Review
Reviewed by MaryAnn F. of Corona of CA USA on Apr-2007 Stayed at the Property - Apr-2007 Reserved King Non-smoking, was given a double smoking, took an hour to be moved to another double non-smoking. Other guests entered my room at night with keys. two-egg breakfast cold, toast was missing?called for toast was given 2 slices of plain bread straight out of the bag not toasted. Can hear people walking on the floor above and in the adjacent rooms. Hotel smelled. Horrible customer service. Worst hotel stay ever. Front desk did nothing to make ammends for all their mistakes and sending people into my room at night when I was in bed!
Pros:	nothing
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by Krzysztof B. of NJ USA on Mar-2007 Stayed at the Property - Mar-2007 First I would like to point out that I am a person that never complains. I also smoke and had requesed a smoking room. The room still had the smoke from the people before and had not been vented out. They charged for parking, I am sorry but if I am staying at your hotel I expect to park for free at the prices I am paying, I do not expect to be nickel and dime to death. The staff was o.k., but not this is not service I was expecting in Beverly Hills. Down line somewhere else!
Pros:	lobby
Cons:	rooms
Recommended For:

Apr-2007 - Lousy!

Satisfaction Ratings
Room Quality:	Terrible
On-Site Dining:	Terrible
Facility Quality:	Terrible
Activities:	Average
Entertainment:	Terrible
Quality of Service:

Descriptive Property Review
Reviewed by MaryAnn F. of Corona of CA USA on Apr-2007 Stayed at the Property - Apr-2007 Reserved King Non-smoking, was given a double smoking, took an hour to be moved to another double non-smoking. Other guests entered my room at night with keys. two-egg breakfast cold, toast was missing?called for toast was given 2 slices of plain bread straight out of the bag not toasted. Can hear people walking on the floor above and in the adjacent rooms. Hotel smelled. Horrible customer service. Worst hotel stay ever. Front desk did nothing to make ammends for all their mistakes and sending people into my room at night when I was in bed!
Pros:	nothing
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by Krzysztof B. of NJ USA on Mar-2007 Stayed at the Property - Mar-2007 First I would like to point out that I am a person that never complains. I also smoke and had requesed a smoking room. The room still had the smoke from the people before and had not been vented out. They charged for parking, I am sorry but if I am staying at your hotel I expect to park for free at the prices I am paying, I do not expect to be nickel and dime to death. The staff was o.k., but not this is not service I was expecting in Beverly Hills. Down line somewhere else!
Pros:	lobby
Cons:	rooms
Recommended For:

Mar-2007 - What a nightmare

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Krzysztof B. of NJ USA on Mar-2007 Stayed at the Property - Mar-2007 First I would like to point out that I am a person that never complains. I also smoke and had requesed a smoking room. The room still had the smoke from the people before and had not been vented out. They charged for parking, I am sorry but if I am staying at your hotel I expect to park for free at the prices I am paying, I do not expect to be nickel and dime to death. The staff was o.k., but not this is not service I was expecting in Beverly Hills. Down line somewhere else!
Pros:	lobby
Cons:	rooms
Recommended For: