Compare Rates: Chicago Hotels

There are no environmental reviews at this time. You can help empower the public to choose Green! If you have stayed at Comfort Inn And Suites Downtown Chicago recently please add a Green Review General Property Reviews Expand Listings click on happyface icon or review title to expand, click again to contract. Jul-2007 - Great Hotel

Satisfaction Ratings
Room Quality:	Good
On-Site Dining:	Good
Facility Quality:
Activities:
Entertainment:
Quality of Service:	Excellent

Descriptive Property Review
Reviewed by Kelly B. of MI USA on Jul-2007 Stayed at the Property - Jul-2007 This hotel was very nice & the location was great. It was close to some attractions & Walking distance to the Magnificent Mile & to catch the bus. Rooms were a tad small but still were very nice. Friendly employees. Had a very nice continental breakfast. I would difinitly stay there again if I go back to Chicago.
Pros:	The Location of most of the attractions
Cons:	Rooms to be a tad bigger
Recommended For:	Families Business Students Seniors Couples Singles

Descriptive Property Review
Reviewed by Steve W. of Flint of MI USA on Jul-2007 Stayed at the Property - Jul-2007 The price was very high to begin with. Once taxes, fees and parking were added - absolutely unreasonable! Parking ramp was NOT accessable from the hotel, only from the street. Complimentary breakfast was a JOKE (stale bagels). Room was unacceptable. I have NEVER stayed in a "suite" that was so small and in which the bedroom was not separated from the rest of the space by a door. The hide-a-bed was terrible and the cot we requested was just as bad. To top things off, the desk clerk failed to ask, "how was your stay?" when we checked out. I DO NOT recommend this hotel!
Pros:	it was AWFUL!
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by Michael B. of Memphis of TN USA on May-2007 Stayed at the Property - Apr-2007 This is a good hotel if you decide you want a good location within walking distance to the magnificent mile and VERY close to red line subway. The rooms are tiny...I mean REALLY tiny. Everything was very clean, though, and the staff was EXCELLENT, very friendly and concerned with making it a great stay. The free breakfast was a nice added touch too. Parking is somewhat of a pain (no valet and you have to walk around the block each time you want to enter the hotel), but you get unlimited in/out privelages. Overall I would recommend it.
Pros:	Location
Cons:	Size of rooms
Recommended For:

Descriptive Property Review
Reviewed by Randy G. of on Apr-2007 Stayed at the Property - Mar-2007 Great location! Front desk staff's customer service skills need improvement. Reservation error by hotel was handled very poorly by front desk staff. Indifferent attitude toward customer. Received smoking room as only option to correct error. Both rooms had stains on carpeting & sofa pillows. Parking is reasonable but is not user friendly. Rooms are very small and dated. Even considering good location to Mich ave and Rush street, would only recommend if not spending much time at hotel.
Pros:	location
Cons:	customer service, cleanliness
Recommended For:	Students

Descriptive Property Review
Reviewed by pat L. of on Mar-2007 Stayed at the Property - Mar-2007 clean, quiet, on the red line, free trolley to Pier, walk to shopping, market, drug store close, great location, cheaper parking
Pros:	clean
Cons:	size of dining room
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Chantal T. of Champaign of IL USA on Feb-2007 Stayed at the Property - Feb-2007 Price is right for heart of downtown: next to deep-dish pizza, shopping, and nightlife. No frills room, but it was clean and size was adequate w/ fridge and microwave. Free internet was a plus. Hotel staff was extremely friendly. They even offered us late checkout. Parking was decent for downtown ($25), but there was no valet. Not a fancy hotel, but because of the price and convenient location, I'd defintely stay here again.
Pros:
Cons:
Recommended For:	Families Large Groups Business Students Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Diane H. of MO USA on Oct-2006 Stayed at the Property - Oct-2006 I was disappointed upon arrival to learn that even though I had reserved a non-smoking room, the hotel put me in a smoking room. When I complained, I was first told that there were no non-smoking rooms left. After continuing to complain, I was put in a non-smoking room. I was especially disappointed in the hotel's attitude towards me... It took the tone of "too bad, deal with it." That is not the customer service that I expect.
Pros:	location
Cons:	customer service
Recommended For:

Jul-2007 - DISAPPOINTED

Satisfaction Ratings
Room Quality:	Terrible
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:	Terrible

Descriptive Property Review
Reviewed by Steve W. of Flint of MI USA on Jul-2007 Stayed at the Property - Jul-2007 The price was very high to begin with. Once taxes, fees and parking were added - absolutely unreasonable! Parking ramp was NOT accessable from the hotel, only from the street. Complimentary breakfast was a JOKE (stale bagels). Room was unacceptable. I have NEVER stayed in a "suite" that was so small and in which the bedroom was not separated from the rest of the space by a door. The hide-a-bed was terrible and the cot we requested was just as bad. To top things off, the desk clerk failed to ask, "how was your stay?" when we checked out. I DO NOT recommend this hotel!
Pros:	it was AWFUL!
Cons:	everything
Recommended For:

Descriptive Property Review
Reviewed by Michael B. of Memphis of TN USA on May-2007 Stayed at the Property - Apr-2007 This is a good hotel if you decide you want a good location within walking distance to the magnificent mile and VERY close to red line subway. The rooms are tiny...I mean REALLY tiny. Everything was very clean, though, and the staff was EXCELLENT, very friendly and concerned with making it a great stay. The free breakfast was a nice added touch too. Parking is somewhat of a pain (no valet and you have to walk around the block each time you want to enter the hotel), but you get unlimited in/out privelages. Overall I would recommend it.
Pros:	Location
Cons:	Size of rooms
Recommended For:

Descriptive Property Review
Reviewed by Randy G. of on Apr-2007 Stayed at the Property - Mar-2007 Great location! Front desk staff's customer service skills need improvement. Reservation error by hotel was handled very poorly by front desk staff. Indifferent attitude toward customer. Received smoking room as only option to correct error. Both rooms had stains on carpeting & sofa pillows. Parking is reasonable but is not user friendly. Rooms are very small and dated. Even considering good location to Mich ave and Rush street, would only recommend if not spending much time at hotel.
Pros:	location
Cons:	customer service, cleanliness
Recommended For:	Students

Descriptive Property Review
Reviewed by pat L. of on Mar-2007 Stayed at the Property - Mar-2007 clean, quiet, on the red line, free trolley to Pier, walk to shopping, market, drug store close, great location, cheaper parking
Pros:	clean
Cons:	size of dining room
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Chantal T. of Champaign of IL USA on Feb-2007 Stayed at the Property - Feb-2007 Price is right for heart of downtown: next to deep-dish pizza, shopping, and nightlife. No frills room, but it was clean and size was adequate w/ fridge and microwave. Free internet was a plus. Hotel staff was extremely friendly. They even offered us late checkout. Parking was decent for downtown ($25), but there was no valet. Not a fancy hotel, but because of the price and convenient location, I'd defintely stay here again.
Pros:
Cons:
Recommended For:	Families Large Groups Business Students Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Diane H. of MO USA on Oct-2006 Stayed at the Property - Oct-2006 I was disappointed upon arrival to learn that even though I had reserved a non-smoking room, the hotel put me in a smoking room. When I complained, I was first told that there were no non-smoking rooms left. After continuing to complain, I was put in a non-smoking room. I was especially disappointed in the hotel's attitude towards me... It took the tone of "too bad, deal with it." That is not the customer service that I expect.
Pros:	location
Cons:	customer service
Recommended For:

Apr-2007 - Decent middle of the road hotel

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Michael B. of Memphis of TN USA on May-2007 Stayed at the Property - Apr-2007 This is a good hotel if you decide you want a good location within walking distance to the magnificent mile and VERY close to red line subway. The rooms are tiny...I mean REALLY tiny. Everything was very clean, though, and the staff was EXCELLENT, very friendly and concerned with making it a great stay. The free breakfast was a nice added touch too. Parking is somewhat of a pain (no valet and you have to walk around the block each time you want to enter the hotel), but you get unlimited in/out privelages. Overall I would recommend it.
Pros:	Location
Cons:	Size of rooms
Recommended For:

Descriptive Property Review
Reviewed by Randy G. of on Apr-2007 Stayed at the Property - Mar-2007 Great location! Front desk staff's customer service skills need improvement. Reservation error by hotel was handled very poorly by front desk staff. Indifferent attitude toward customer. Received smoking room as only option to correct error. Both rooms had stains on carpeting & sofa pillows. Parking is reasonable but is not user friendly. Rooms are very small and dated. Even considering good location to Mich ave and Rush street, would only recommend if not spending much time at hotel.
Pros:	location
Cons:	customer service, cleanliness
Recommended For:	Students

Descriptive Property Review
Reviewed by pat L. of on Mar-2007 Stayed at the Property - Mar-2007 clean, quiet, on the red line, free trolley to Pier, walk to shopping, market, drug store close, great location, cheaper parking
Pros:	clean
Cons:	size of dining room
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Chantal T. of Champaign of IL USA on Feb-2007 Stayed at the Property - Feb-2007 Price is right for heart of downtown: next to deep-dish pizza, shopping, and nightlife. No frills room, but it was clean and size was adequate w/ fridge and microwave. Free internet was a plus. Hotel staff was extremely friendly. They even offered us late checkout. Parking was decent for downtown ($25), but there was no valet. Not a fancy hotel, but because of the price and convenient location, I'd defintely stay here again.
Pros:
Cons:
Recommended For:	Families Large Groups Business Students Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Diane H. of MO USA on Oct-2006 Stayed at the Property - Oct-2006 I was disappointed upon arrival to learn that even though I had reserved a non-smoking room, the hotel put me in a smoking room. When I complained, I was first told that there were no non-smoking rooms left. After continuing to complain, I was put in a non-smoking room. I was especially disappointed in the hotel's attitude towards me... It took the tone of "too bad, deal with it." That is not the customer service that I expect.
Pros:	location
Cons:	customer service
Recommended For:

Mar-2007 - Sacrifice for location

Satisfaction Ratings
Room Quality:	Bad
On-Site Dining:
Facility Quality:	Bad
Activities:
Entertainment:
Quality of Service:	Terrible

Descriptive Property Review
Reviewed by Randy G. of on Apr-2007 Stayed at the Property - Mar-2007 Great location! Front desk staff's customer service skills need improvement. Reservation error by hotel was handled very poorly by front desk staff. Indifferent attitude toward customer. Received smoking room as only option to correct error. Both rooms had stains on carpeting & sofa pillows. Parking is reasonable but is not user friendly. Rooms are very small and dated. Even considering good location to Mich ave and Rush street, would only recommend if not spending much time at hotel.
Pros:	location
Cons:	customer service, cleanliness
Recommended For:	Students

Descriptive Property Review
Reviewed by pat L. of on Mar-2007 Stayed at the Property - Mar-2007 clean, quiet, on the red line, free trolley to Pier, walk to shopping, market, drug store close, great location, cheaper parking
Pros:	clean
Cons:	size of dining room
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Chantal T. of Champaign of IL USA on Feb-2007 Stayed at the Property - Feb-2007 Price is right for heart of downtown: next to deep-dish pizza, shopping, and nightlife. No frills room, but it was clean and size was adequate w/ fridge and microwave. Free internet was a plus. Hotel staff was extremely friendly. They even offered us late checkout. Parking was decent for downtown ($25), but there was no valet. Not a fancy hotel, but because of the price and convenient location, I'd defintely stay here again.
Pros:
Cons:
Recommended For:	Families Large Groups Business Students Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Diane H. of MO USA on Oct-2006 Stayed at the Property - Oct-2006 I was disappointed upon arrival to learn that even though I had reserved a non-smoking room, the hotel put me in a smoking room. When I complained, I was first told that there were no non-smoking rooms left. After continuing to complain, I was put in a non-smoking room. I was especially disappointed in the hotel's attitude towards me... It took the tone of "too bad, deal with it." That is not the customer service that I expect.
Pros:	location
Cons:	customer service
Recommended For:

Mar-2007 - great stay!!!

Satisfaction Ratings
Room Quality:	Excellent
On-Site Dining:	Good
Facility Quality:	Excellent
Activities:
Entertainment:
Quality of Service:	Good

Descriptive Property Review
Reviewed by pat L. of on Mar-2007 Stayed at the Property - Mar-2007 clean, quiet, on the red line, free trolley to Pier, walk to shopping, market, drug store close, great location, cheaper parking
Pros:	clean
Cons:	size of dining room
Recommended For:	Families Honeymoon/Romance Business Students Seniors Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Chantal T. of Champaign of IL USA on Feb-2007 Stayed at the Property - Feb-2007 Price is right for heart of downtown: next to deep-dish pizza, shopping, and nightlife. No frills room, but it was clean and size was adequate w/ fridge and microwave. Free internet was a plus. Hotel staff was extremely friendly. They even offered us late checkout. Parking was decent for downtown ($25), but there was no valet. Not a fancy hotel, but because of the price and convenient location, I'd defintely stay here again.
Pros:
Cons:
Recommended For:	Families Large Groups Business Students Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Diane H. of MO USA on Oct-2006 Stayed at the Property - Oct-2006 I was disappointed upon arrival to learn that even though I had reserved a non-smoking room, the hotel put me in a smoking room. When I complained, I was first told that there were no non-smoking rooms left. After continuing to complain, I was put in a non-smoking room. I was especially disappointed in the hotel's attitude towards me... It took the tone of "too bad, deal with it." That is not the customer service that I expect.
Pros:	location
Cons:	customer service
Recommended For:

Feb-2007 - Would definitely stay here again

Satisfaction Ratings
Room Quality:	Average
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:	Good

Descriptive Property Review
Reviewed by Chantal T. of Champaign of IL USA on Feb-2007 Stayed at the Property - Feb-2007 Price is right for heart of downtown: next to deep-dish pizza, shopping, and nightlife. No frills room, but it was clean and size was adequate w/ fridge and microwave. Free internet was a plus. Hotel staff was extremely friendly. They even offered us late checkout. Parking was decent for downtown ($25), but there was no valet. Not a fancy hotel, but because of the price and convenient location, I'd defintely stay here again.
Pros:
Cons:
Recommended For:	Families Large Groups Business Students Active/Adventure Couples Singles

Descriptive Property Review
Reviewed by Diane H. of MO USA on Oct-2006 Stayed at the Property - Oct-2006 I was disappointed upon arrival to learn that even though I had reserved a non-smoking room, the hotel put me in a smoking room. When I complained, I was first told that there were no non-smoking rooms left. After continuing to complain, I was put in a non-smoking room. I was especially disappointed in the hotel's attitude towards me... It took the tone of "too bad, deal with it." That is not the customer service that I expect.
Pros:	location
Cons:	customer service
Recommended For:

Oct-2006 - Non-Smoker's Disappointment

Satisfaction Ratings
Room Quality:
On-Site Dining:
Facility Quality:
Activities:
Entertainment:
Quality of Service:

Descriptive Property Review
Reviewed by Diane H. of MO USA on Oct-2006 Stayed at the Property - Oct-2006 I was disappointed upon arrival to learn that even though I had reserved a non-smoking room, the hotel put me in a smoking room. When I complained, I was first told that there were no non-smoking rooms left. After continuing to complain, I was put in a non-smoking room. I was especially disappointed in the hotel's attitude towards me... It took the tone of "too bad, deal with it." That is not the customer service that I expect.
Pros:	location
Cons:	customer service
Recommended For: