| Satisfaction Ratings | |
| Room Quality: | Good |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | Terrible |
| Descriptive Property Review | |
|
Reviewed by Katrina D. of Lakeland of FL USA on Apr-2007 Stayed at the Property - Apr-2007 Overall we had a very nice visit. The hotel is in a great location for the attractions. Staff need training the area of customer service. Always acted as though they were being bothered. Very clean! |
|
| Pros: | Location |
| Cons: | Staff Training |
| Recommended For: | Families |
| Descriptive Property Review | |
|
Reviewed by Steve M. of Melbourne of FL USA on Mar-2007 Stayed at the Property - Mar-2007 Was only here for a one night stay, but liked everything. Fast efficient check in, clean and well appointed room, and helful and friendly staff. Very convenient to stadium where we were attending a sporting event. |
|
| Pros: | |
| Cons: | |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Telayne K. of Kenora of On Canada on Mar-2007 Stayed at the Property - Mar-2007 Stayed for 4 nights and found the staff to be rude and not helpful at all. Our room was not made up by 6pm the 2nd day. Terrible shuttle service!! We had to wait for the shuttle outside in the heat for 2 hours at the mall. The said it would only be 10 mins. Had a shuttle arranged to go to the Port earlier than normal for a wedding. We were told "It ain't going to happen" when we went to the desk. We had to scramble to find a taxi to be there in time. Overall it was very disappointing and we will never stay there again. |
|
| Pros: | nice rooms |
| Cons: | customer service |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by M P. of LO of MI USA on Feb-2007 Stayed at the Property - Feb-2007 The hotel itself is clean and newer but the customer service is not the greatest. We felt as if we were bothering the front desk with our questions and the free shuttle is free but with long waits - up to 60 minutes depending on where you were going to coming from. They need more staff to accomodate the guests in the hotel. Where this hotel is located is not good unless you rent a car. There is nothing within walking distance. All of Tampa might be this way though so just plan on renting a car while you are there. |
|
| Pros: | It is new |
| Cons: | Customer Service |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Sue K. of of Canada on Sep-2006 Stayed at the Property - Sep-2006 This hotel was new, breakfast was good, room was HUGE. Only complaint was room was infested with ants. I should have recognized the smell of bug spray when we entered our room, but I didn't realize what the smell was until the next morning when I discovered ants all over my clothes, in my suitcase, in my purse...EVERYWHERE. They gave me a whole $10 discount when I complained after we were chased out of our room by the ants. Other than the ants...it was a nice place. |
|
| Pros: | close to stadium |
| Cons: | bugs |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
|
Reviewed by Steve M. of Melbourne of FL USA on Mar-2007 Stayed at the Property - Mar-2007 Was only here for a one night stay, but liked everything. Fast efficient check in, clean and well appointed room, and helful and friendly staff. Very convenient to stadium where we were attending a sporting event. |
|
| Pros: | |
| Cons: | |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Telayne K. of Kenora of On Canada on Mar-2007 Stayed at the Property - Mar-2007 Stayed for 4 nights and found the staff to be rude and not helpful at all. Our room was not made up by 6pm the 2nd day. Terrible shuttle service!! We had to wait for the shuttle outside in the heat for 2 hours at the mall. The said it would only be 10 mins. Had a shuttle arranged to go to the Port earlier than normal for a wedding. We were told "It ain't going to happen" when we went to the desk. We had to scramble to find a taxi to be there in time. Overall it was very disappointing and we will never stay there again. |
|
| Pros: | nice rooms |
| Cons: | customer service |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by M P. of LO of MI USA on Feb-2007 Stayed at the Property - Feb-2007 The hotel itself is clean and newer but the customer service is not the greatest. We felt as if we were bothering the front desk with our questions and the free shuttle is free but with long waits - up to 60 minutes depending on where you were going to coming from. They need more staff to accomodate the guests in the hotel. Where this hotel is located is not good unless you rent a car. There is nothing within walking distance. All of Tampa might be this way though so just plan on renting a car while you are there. |
|
| Pros: | It is new |
| Cons: | Customer Service |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Sue K. of of Canada on Sep-2006 Stayed at the Property - Sep-2006 This hotel was new, breakfast was good, room was HUGE. Only complaint was room was infested with ants. I should have recognized the smell of bug spray when we entered our room, but I didn't realize what the smell was until the next morning when I discovered ants all over my clothes, in my suitcase, in my purse...EVERYWHERE. They gave me a whole $10 discount when I complained after we were chased out of our room by the ants. Other than the ants...it was a nice place. |
|
| Pros: | close to stadium |
| Cons: | bugs |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | Good |
| On-Site Dining: | Bad |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | Terrible |
| Descriptive Property Review | |
|
Reviewed by Telayne K. of Kenora of On Canada on Mar-2007 Stayed at the Property - Mar-2007 Stayed for 4 nights and found the staff to be rude and not helpful at all. Our room was not made up by 6pm the 2nd day. Terrible shuttle service!! We had to wait for the shuttle outside in the heat for 2 hours at the mall. The said it would only be 10 mins. Had a shuttle arranged to go to the Port earlier than normal for a wedding. We were told "It ain't going to happen" when we went to the desk. We had to scramble to find a taxi to be there in time. Overall it was very disappointing and we will never stay there again. |
|
| Pros: | nice rooms |
| Cons: | customer service |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by M P. of LO of MI USA on Feb-2007 Stayed at the Property - Feb-2007 The hotel itself is clean and newer but the customer service is not the greatest. We felt as if we were bothering the front desk with our questions and the free shuttle is free but with long waits - up to 60 minutes depending on where you were going to coming from. They need more staff to accomodate the guests in the hotel. Where this hotel is located is not good unless you rent a car. There is nothing within walking distance. All of Tampa might be this way though so just plan on renting a car while you are there. |
|
| Pros: | It is new |
| Cons: | Customer Service |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Sue K. of of Canada on Sep-2006 Stayed at the Property - Sep-2006 This hotel was new, breakfast was good, room was HUGE. Only complaint was room was infested with ants. I should have recognized the smell of bug spray when we entered our room, but I didn't realize what the smell was until the next morning when I discovered ants all over my clothes, in my suitcase, in my purse...EVERYWHERE. They gave me a whole $10 discount when I complained after we were chased out of our room by the ants. Other than the ants...it was a nice place. |
|
| Pros: | close to stadium |
| Cons: | bugs |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
|
Reviewed by M P. of LO of MI USA on Feb-2007 Stayed at the Property - Feb-2007 The hotel itself is clean and newer but the customer service is not the greatest. We felt as if we were bothering the front desk with our questions and the free shuttle is free but with long waits - up to 60 minutes depending on where you were going to coming from. They need more staff to accomodate the guests in the hotel. Where this hotel is located is not good unless you rent a car. There is nothing within walking distance. All of Tampa might be this way though so just plan on renting a car while you are there. |
|
| Pros: | It is new |
| Cons: | Customer Service |
| Recommended For: | |
| Descriptive Property Review | |
|
Reviewed by Sue K. of of Canada on Sep-2006 Stayed at the Property - Sep-2006 This hotel was new, breakfast was good, room was HUGE. Only complaint was room was infested with ants. I should have recognized the smell of bug spray when we entered our room, but I didn't realize what the smell was until the next morning when I discovered ants all over my clothes, in my suitcase, in my purse...EVERYWHERE. They gave me a whole $10 discount when I complained after we were chased out of our room by the ants. Other than the ants...it was a nice place. |
|
| Pros: | close to stadium |
| Cons: | bugs |
| Recommended For: | |
| Satisfaction Ratings | |
| Room Quality: | |
| On-Site Dining: | |
| Facility Quality: | |
| Activities: | |
| Entertainment: | |
| Quality of Service: | |
| Descriptive Property Review | |
|
Reviewed by Sue K. of of Canada on Sep-2006 Stayed at the Property - Sep-2006 This hotel was new, breakfast was good, room was HUGE. Only complaint was room was infested with ants. I should have recognized the smell of bug spray when we entered our room, but I didn't realize what the smell was until the next morning when I discovered ants all over my clothes, in my suitcase, in my purse...EVERYWHERE. They gave me a whole $10 discount when I complained after we were chased out of our room by the ants. Other than the ants...it was a nice place. |
|
| Pros: | close to stadium |
| Cons: | bugs |
| Recommended For: | |